GOODYEAR WRANGLER TIRES Complaints

TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55-60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL VIBRATED. THE CONTACT ALSO HEARD A HUMMING NOISE COMING FROM THE FRONT TIRES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE HUMMING NOISE WAS DUE TO EXCESSIVE WEAR CAUSED BY THE LOWER BALL JOINTS. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON AUGUST 2, 2007. HE FEELS THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. AS OF AUGUST 3, 2007, THE BALL JOINTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE LOWER BALL JOINT HAS BEEN REPAIRED AND THE CUPPED TIRES WERE THEN ROTATED TO THE REAR OF THE VEHICLE AND THE CONSUMER STATED THERE IS STILL A LOOSE FEELING IN THE REAR OF THE VEHICLE. UPDATED 08/22/07 *TR

I HAVE A 2007 DODGE DAKOTA IT HAD 1880 MILES ON IT WHEN THE DRIVERS SIDE REAR TIRE BLEW OUT NEAR MILE MARKER 38.9 ON ROUTE 80 EAST BOUND IN NJ. I WAS IN THE MIDDLE LANE GOING 65 MILES AN HOUR WHEN THE OUTSIDE SIDEWALL OF THE TIRE DEVELOPED AN APPROXIMATELY TWO INCH VERTICAL SPLIT. THE TIRE WENT DOWN IMMEDIATELY, HOWEVER I WAS ABLE TO GET OVER TO THE SHOULDER WITHOUT FURTHER INCIDENT. AAA SENT A TRUCK OUT AND INSTALLED THE SPARE. THE TIRE WAS A GOODYEAR WRANGLER SR-A P245/70R-16. THE DEALER THAT I PURCHASED THE VEHICLE FROM REFERRED ME TO GOODYEAR. I WENT TO THREE GOODYEAR TIRE STORES AND I WAS TOLD THAT IT WAS CAUSED BY A SIDEWALL INTRUSION, AND GOODYEAR WOULD NOT REPLACE THE TIRE. I E-MAILED GOODYEAR A COMPLAINT HOWEVER I HAVE NOT HEARD BACK FROM THEM. I HAD THE TIRE REPLACED AT THE THIRD GOODYEAR TIRE STORE AT A COST OF $161.11. I KEPT THE DEFECTIVE TIRE. I HAD CHECKED THE AIR PRESSURE THAT MORNING BEFORE LEAVING HOME. THERE WAS NO DAMAGE TO THE TIRE AT THAT TIME, AND NON OCCURRED THAT DAY PRIOR TO THE INCIDENT. I WAS IN THE CENTER LANE OF A MAJOR HIGHWAY WHEN IT BLEW. THE TIRE HAD LESS THAN 1900 MILES ON IT AT THE TIME OF THE BLOW OUT AND THE TIRE WAS NOT DAMAGED PRIOR TO THE INCIDENT. IT IS BEYOND BELIEF THAT GOODYEAR WOULD NOT WARRANTY THIS TIRE, AND IT IS EVEN HARDER TO BELIEVE THAT THEY DO NOT EVEN HAVE ANY INTEREST IN LOOKING AT IT. *JB

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE HAS GOODYEAR WRANGLER, SIZE P235/70R16 TIRES. WHILE DRIVING 20 MPH OR GREATER, THE CONTACT HEARD A ROARING SOUND COMING FROM THE FRONT TIRES. THE DEALER STATED THAT THERE WAS ABNORMAL WEAR ON THE FRONT TIRES. THE TIRE SHOP STATED THAT THE LOWER BALL JOINTS COULD HAVE CAUSED THE ABNORMAL WEAR. RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) WAS REFERENCED. THE DEALER PERFORMED THE RECALL REPAIR, HOWEVER, THE CONTACT FELT THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR

TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. THE VEHICLE HAS GOODYEAR WRANGLER RTS TIRES. THE CONTACT NOTICED THAT THE DRIVER SIDE REAR TIRE WAS FLAT. THE TIRE DEALER STATED THAT THERE WAS A HOLE IN THE SIDEWALL. THERE WERE 3,000 MILES ON THE TIRE AT THE TIME OF THE SEPARATION. APPROXIMATELY FIVE MONTHS LATER, WHILE DRIVING 60 MPH, THE TREAD SEPARATED ON THE PASSENGER SIDE FRONT TIRE. THERE WERE 13,000 MILES ON THE TIRE AT THE TIME OF THE SEPARATION. THE TIRE DEALER STATED THAT THE VEHICLE HAD INCORRECT TIRES. THE FAILED TIRE WAS REPLACED. APPROXIMATELY SIX MONTHS LATER, THE CONTACT NOTICED A GASH ON THE DRIVER SIDE REAR TIRE. THE TIRE HAS BEEN REPLACED. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 47,000. THE CONSUMER STATED ALL FOUR TIRES FAILED WITHIN AN 18 MONTH PERIOD WITH LESS THAN 25,000 MILES. UPDATED 09/05/07 *TR

WHILE DRIVING ON THE ROAD AT 55 MPH,WENT THROUGH A SERIES OF BUMPS ON THE ROAD WHICH BEGAN UNCONTROLLABLE VIBRATION OR WOBBLING, AND VIOLENT SHAKING, IN THE STEERING COLUMN AND FRONT END. FRONT END AND TIRES APPEARED TO BE MOVING LEFT TO RIGHT IN THE UNCONTROLLABLE WOBBLE. THIS HAPPENED AT ALL SPEEDS AFTER HITTING BUMPS ON A HIGHWAY AND COMPONENTS ON THE FRONT END APPEAR TO BE VISUALLY INTACT. THIS VEHICLE IS A WRANGLER X UNLIMITED 4 X 2 - 4 DOOR. ALL 4 INCIDENCES TOOK PLACE WITHIN 50 MILES. THIS VEHICLE HAS NEVER BEEN OFF ROAD. *AK

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING 70 MPH IN THE CENTER LANE, THE DRIVER SIDE FRONT GOODYEAR WRANGLER TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. AAA ARRIVED AND CHANGED THE TIRE. THE CONSUMER STATED WHEN TAKEN TO THE DEALER HE FOUND THAT ALL OF THE TIRES AND THE SPARE WERE PASSENGER CAR TIRES WITH MAXIMUM INFLATION PRESSURE RECOMMENDATION OF 44 POUNDS. THE CUSTOMER STATED THE TIRES WERE OVER INFLATED THUS PUTTING HIM AT RISK FOR EXACTLY WHAT HAPPENED SINCE INFLATING THE TIRES AS RECOMMENDED. UPDATED 07/25/07 *TR

THE WRANGLER AT/D2 I PURCHASED YESTERDAY AT SAMS CLUB MAY HAVE A FACTORY DEFECT. I BOUGHT A PAIR OF LT265/75/R16. IT ALREADY HAD THIS SIZE OF TIRES WHEN I BOUGHT THE VEHICLE USED 7 YEARS AGO. THE TECHNICIAN AT THE STORE SAID HE WAS NOT ALLOWED TO INSTALL THEM BECAUSE MY SUV SHOULD HAVE 265/70/16 TIRES. I HAVE NEVER HAD THIS PROBLEM BEFORE. I PURCHASED A PAIR OF 265/75/R16 AT DISCOUNT TIRES A YEAR AGO WITHOUT ANY PROBLEM. SO, I PURCHASED THIS PAIR OF TIRES AT SAMS, ANYWAY, AND HAD THEM INSTALLED THIS MORNING AT A LOCAL TIRE SHOP. THE TIRES WERE MOUNTED AND BALANCED AND I DROVE OUT OF THE SHOP AND HEADED TO WORK ON THE FREEWAY. I WAS ON THE FREEWAY FOR ONLY 2 MILES, AT 60MPH, WHEN A HEARD A HISSING NOISE AND THE SUV PULLED TO ONE SIDE. I MANAGED TO PULLED OUT OF THE FREEWAY AND ONE OF MY NEW TIRES WAS FLAT. I INSPECTED THE TIRE AND THERE WERE NO NAILS, SCREWS OR HOLES ON THE THREAD. HOWEVER, I NOTICED THAT THERE IS A LITLE DEFECT ON THE THREAD PATTERN AND WHAT APPEARS TO BE A HOLE, OR A CHUNK OF RUBBER MISSING, RIGHT NEXT TO THIS PATTERN DEFECT WHERE THE THREAD ENDS AND SIDEWALL BEGINS. THE REST OF THE TIRE LOOKS TO BE RADIALLY SYMMETRICAL AS IS THE OTHER TIRE ENTIRELY. COULD YOU PLEASE HELP ME WITH MY PROBLEM? I PURCHASED GOODYEAR TIRE PRECISELY BECAUSE ITS QUALITY REPUTATION. NOW, THE TECHNICIAN AT SAMS WHO SOLD ME THE TIRES SAYS THAT HE CANNOT HELP ME AND THE OWNER OF THE LOCAL TIRE SHOP(SAHUAYO TIRES, LYNWOOD, CA, 310-638-7077) WOULD PROBABLY DENY ANY INSTALLATION WORKMANSHIP DEFECTS. I AM TAKING THE SUV BACK TO THE TIRE SHOP TOMORROW TO SEE EXACTLY WHAT THE PROBLEM IS. I AM GOING TO ASK THEM TO DISMOUNT THE TIRE AND TAKE A CLOSER LOOK FROM THE INSIDE. BUT, IF THE TIRE IS RUINED AND IS DETERMINED TO BE BECAUSE OF THIS SUSPECTED FACTORY DEFECT, THEN I WOULD APPRECIATE VERY MUCH YOUR HELP TO RESOLVE THIS SITUATION. I AM CERTAIN THAT I DIDN'T RUN OVER ANY DEBRIS ON THE ROAD AND I SHOULD BE ENTITLE TO SOME KIND OF BASIC FACTORY WARRANTY. I HOPE TO HEAR FROM YOU SOON.

TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT PURCHASED GOODYEAR WRANGLER AT (LT255/85R16) TIRES. WHILE DRIVING 60 MPH, THE CONTACT HEARD A HISSING SOUND AND THE VEHICLE PULLED TO THE RIGHT. HE PULLED OVER AND NOTICED THAT THE PASSENGER SIDE REAR TIRE WAS FLAT. THE TIRE HAS NOT YET BEEN EXAMINED. THE CURRENT AND FAILURE MILEAGES WERE 185,000.

2004 NISSAN TITAN EQUIPPED WITH THE WRONG TIRES CUSTOMER STATES THAT THE DEALER KNOWINGLY SOLD THE CAR WITH THE WRONG TOWING WEIGHT TIRES **NAR**CC *TR

TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD RUMBLING NOISE COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. SHE NOTICED THAT THE SIDEWALL OF THE REAR DRIVER SIDE TIRE HAD DISINTEGRATED. THE TIRE WAS A GOODYEAR WRANGLER, SIZE P235/70R16. THE TIRE MANUFACTURER WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. AT THE TIME OF THE COMPLAINT, THE TIRE SIZE MENTIONED WAS NOT AN AVAILABLE OPTION. THE CURRENT MILEAGE IS 34,758 AND FAILURE MILEAGE WAS 34,748. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR