GOODYEAR WRANGLER SRA TIRES Complaints

2003 DARANGO HAS BEEN TAKEN TO JIM'S DODGE TO HAVE A PROBLEM FIXED WHEN YOU DRIVE. THEY TELL US THAT THERE IS NOTHING WRONG WITH IT. WHILE YOU DRIVE THE DARANGO IF YOU HIT A DUMP IT JUMPS TO ONE SIDE OR THE OTHER IT DOES NOT STAY CENTER. THE TRANSMISSION FEELS LIKE IT SLIPS, OR WHEN IT IS STARTED IT LIKE THE VEHICLE JUST DOES NOT WANT TO GO. JIM'[S DODGE HAS TOLD US THAT THERE IS NOTHING WRONG WITH THE VEHICLE, BUT THAT SEEMS TO ALL WE HAVE HAD WITH THIS VEHICLE. ONE MORE THING JIM'S DODGE IS NOT A VERY CLEAN PLACE TO TAKE YOUR VEHICLE TO HAVE IT WORKED ON WE HAVE GOT THE VEHICLE BACK WITH OIL ON THE IN SIDE ON THE VEHICLE, ON THE PAINT, SCRATCHS IN THE PAINT AND ON THE BUMPER. THE VEHICLE HAS COME BACK WITH A VERY BAD SMELL IN IT. IT TOOK US A LONG TIME TO GET THE SMELL OUT. WE CALLED JIM'S DODGE AND TOLD THEM ABOUT THE SMELL AND THEY TOLD US THAT THERE WAS NOTHING THA THEY COULD DO ABOUT IT. THE DATE MIGHT NOT BE EXACT BE CLOSE.*AK

THE GOODYEAR WRANGLER SR/A ON MY DODGE DURANGO (OEM) ARE A HORRIBLE AND DANGEROUS SUV TIRE. THESE TIRES HAVE NO TRACTION IN WET OR SNOW CONDITIONS, AND EVEN THOUGH THE SUV IS AWD, THE TIRES HOLD THE VEHICLE ON THE ROAD. I CHECKED VARIOUS WEB SITE RATINGS ON THESE TIRES TO MAKE SURE I WAS NOT THE ONLY ONE WHO FELT THIS WAY. AS AN EXAMPLE, TIRERACK.COM, 1010TIRES.COM ALL HAVE NUMEROUS REVIEWS THAT INDICATE THESE TIRES ARE AWFUL AND POTENTIALLY DANGEROUS DUE TO THEIR CONSTRUCTION, TREAD DESIGN ETC. I CONTACTED GOODYEAR AND CHRYSLER--NEITHER ARE WILLING TO DO ANYTHING OR ACCEPT ANY BLAME HERE. I NOW HAVE TO FIND A GOOD SET OF TIRES IN THE ODD SIZE OF 265/65/17 TO PUT ON MY SUV BEFORE I SLIDE OUT OF CONTROL IN SNOW/ICE THIS WINTER. ITS A DISGRACE. *JB

ON SEPT OF 2004 I WAS DRIVING WHEN THE AIR ON THE TIRE WAS GOING DOWN I PULLED OVER RIGHT AWAY AND HAD TO PUT THE SPARE TIRE ON I WANT TO GET THE TIRE REPAIRED AND WAS TOLD THAT THE TREADS WAS SHOWING AND WAS NOT ABLE TO BE REPAIRED AT THAT TIME WE LOOK AT THE OTHER TIRE ON THE NEW 2004 DURANGO UNDER 6000 MILLS, ONE OF THE OTHER TIRE WAS PEELING, WE WENT TO GOOD YEAR PER THERE CARE DEALER ADVISE AND WAS TOLD THERE WAS NOTHING THEY CAN DO FOR ME, AND WAS GIVEN A # TO CALL GOOD YEAR, I DID GO ON THE WEB SITE TO FILE A COMPLAINT AND WAS GIVEN THIS INFORMATION. FROM: [email protected] ON 10/11/2004 04:46 PM SENT BY: GOODYEAR TIRE & RUBBER COMPANY CONSUMER RELATIONS 728 1144 EAST MARKET STREET AKRON, OH 44316 VOICE #: 800.321.2136 FAX #: 330.796.6829, MARIA, IF YOU BELIEVE YOU HAVE DEFECTIVE TIRES I WOULD SUGGEST GOING TO THE NEAREST GOODYER DEALER. A FEW IN YOUR AREA ARE. *

THE TIRES HAD AN ONGOING FAILURE WITH DEEP TORQUE CRACKS AROUND THE SIDEWALL. THIS COULD RESULT IN A BLOW OUT WHILE DRIVING. THE ORIGINAL TIRES WERE REPLACED AT 15,000 MILES, THE SECOND REPLACEMENT TIRES WERE AT 20,0000 MILES. CURRENTLY, THIRD REPLACEMENT INVOLVED ALL TIRES FOR THE SAME FAILURE.*AK

GOODYEAR SRA WRANGLER HAD CATASTROPHIC SIDEWAL DETACHMENT AND FAILURE WITH 5000 MILES ON THE DODGE DURANGO 2004 MODEL. SHOULD HAVE KILLED ALL ABOARD BUT LUCKILY GOT OFF INTERSTAE JUST BARELY.*AK

IN THE LAST 12 MONTHS I HAVE HAD 3 FLAT TIRES ON GOODYEAR TIRES ON 2 VEHICLES WITH METAL AND RUBBER COMBINED VALVE STEMS. THE STEMS COME APART. THIS IS A VERY DANGEROUS SITUATION. *AK

CONSUMER COMPLAINED THAT THIS BRAND NEW VEHICLE WAS SOLD WITH USED TIRES. CONSUMER WENT TO THE VEHICLE PARKED IN THE DRIVEWAY AND DISCOVERED THAT FRONT RIGHT TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR REPAIR. THE TIRE SHOP TECHNICIAN INFORMED CONSUMER THAT THE TIRE HAD BEEN PLUGGED BEFORE. THE DEALER DENIED THAT THE TIRE WAS PLUGGED IN HIS POSSESSION.*AK

WHILE DRIVING AT 65 MPH, THE LEFT REAR TIRE EXPLODED WITHOUT WARNING. DEALER NOTIFIED. *AK THE VEHICLE HAD A LEFT TO RIGHT MOVEMENT IN THE REAR AND IF THE SPEED WOULD HAVE BEEN ANY HIGHER, THE CONSUMER COULD HAVE LOSS CONTROL. THE TIRES WERE CHECKED FOR PROPER INFLATION BEFORE GOING OUT OF TOWN. THE TIRE CAUSED DAMAGE TO THE VEHICLE'S PICK UP BED. THE CONSUMER DISAGREED WITH WHAT GOODYEAR FOUND AND REQUESTED THAT THE TIRE BE RETURNED. *SCC *JB

THERE IS A HUMMING NOISE IN THE 2 FRONT TIRES AND THEY ARE UNEVEN. THE DEALERSHIP INDICATED THAT THIS IS CAUSED BY 'FEATHER WEAR'. DEALERSHIP HAS REPLACED THE SHOCKS, TIRES ,AND ALIGNED THE VEHICLE, BUT THE PROBLEM STILL EXISTS. UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM *AK

WE HAVE A 2002 JEEP LIBERTY RENEGADE WITH P235/70R16 GOODYEAR WRANGLER SRA TIRES. THE VEHICLE HAS 12,000 MILES ON IT AS WELL AS THE TIRES. AIR PRESSURE IN THE TIRES WERE KEPT AT MANUFACTURERS RECOMMENDATIONS. THE VEHICLE DID NOT HIT ANYTHING IN THE ROAD. THE PASSENGER FRONT AND REAR TIRES BURST LEAVING APPROXIMATELY 2 INCH TEARS IN THE SIDEWALL. THE VEHICLE WAS TRAVELLING ABOUT 30 MILES PER HOUR. *AK