GOODYEAR TIRES Complaints
View complaints related to GOODYEAR TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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GOODYEAR EAGLE RS-A TIRES- WEST SPRINGFIELD, MA
ORIGINAL EQUIPMENT EAGLE-RSA 205/50VR17 TIRES ON MY MAZDA 3- 5DOOR ARE SHOWING EXAGGERATED WEAR ON ALL FOUR TIRES. EVEN IF I DO THE TREADWEAR CALCULATION, I SHOULD HAVE REACHED 18,720 MILES BEFORE NEEDING REPLACEMENT. AT 17,MILES, THE TIRES ARE DOWN TO THE WEAR INDICATORS. EVEN BEFORE THAT, I HAVE ALMOST BEEN IN TWO ACCIDENTS DUE TO THE EXTREMELY POOR WET AND SNOW TRACTION OF THE "ALL SEASON" TIRES. UNLESS IT IS DRY AND ABOVE 60 DEGREES, THESE TIRES HAVE LITTLE TO NO TRACTION. ATTEMPTING TO PULL OUT OF MY STREET ON TWO RAINY DAYS HAS RESULTED IN UNNECESSARY WHEELSPIN AND NEAR LOSS OF CONTROL. THIS WAS BEFORE 10,000 MILES ON THE TIRES. I HAVE BEEN DRIVING FOR 18 YEARS AND HAVE ONLY EXPERIENCED WHEELSPIN IN THE RAIN WITH MY 1970 MERCURY WITH 300HP. AT A MINIMUM, GOODYEAR SHOULD BE HIT WITH A FALSE ADVERTISING SUIT FOR ADVERTISING THE EAGLE-RSA AS AN "ALL SEASON" TIRE. I AGREE WITH ANOTHER COMPLAINANT THAT GOODYEAR MIGHT BE INTENTIONALLY NOT GIVING WARRANTY'S FOR THE TIRES AGAINST WEAR BECAUSE THEY KNOW THE PRODUCT WILL NOT LAST THAT LONG. THIS IS NOT THE FIRST SET OF GOODYEARS THAT HAVE NOT MADE IT TO THEIR LIFE EXPECTANCY. I HAD ASKED THE DEALER TO SWITCH TIRES WITH ANOTHER VEHICLE, BUT ALL OF THE MAZDA3- 5DOORS ON THE LOT HAD THE SAME AWFUL TIRES. I WILL NEVER BUY ANOTHER SET OF GOODYEARS OR A VEHICLE THAT HAS THEM AS ORIGINAL EQUIPMENT TIRES. *TR
Source: NHTSA WEB SITE -
1994 GOODYEAR TIRES- GARDEN GROVE , CA
BOUGHT BRAND NEW CAR LAST YEAR JEEP LIBERTY WITH GOOD YEAR TIRES. WITHIN 15,000 THE TIRE IS DEFECTED. GOOD YEAR COULD NOT TELL ME WHAT WAS WRONG WITH THE TIRE AND NEITHER COULD FIRESTONE FOR ANOTHER OPINION SAID THAT IT WAS NOT ABLE TO BE FIXED AND HAD TO SPEND $180 TO GET A NEW TIRE. GOODYEAR WOULD NOT REPLACE THE TIRE OR DO ANYTHING BECAUSE OF THEIR WARRANTY POLICY. 15,000 MILES ON A TIRE IS NOT WARRANTED ENOUGH. *TR
Source: NHTSA WEB SITE -
GOODYEAR INTEGRITY TIRES- PARKER, CO
THE VEHICLE THAT WE ARE EXPERIENCING TROUBLE WITH IS THE '05 UPLANDER, SPECIFICALLY THE TIRES, GOOD YEAR INTEGRITY P225/60R17. THE TIRES ARE NOISEY, MAKE A STRANGE SOUND, WEAR OUT FAST, RIDE IS TERRIBLE, VIBRATION IN STEERING. WE HAVE TAKEN THE VEHICLE INTO BURT CHEVROLET MULTIPLE TIMES ONLY TO BE TOLD THAT NOTHING WAS WRONG. THIS WAS ALL DONE WHILE THE VEHICLE WAS UNDER WARRANTY. NOW WE ARE HAVING THE EXACT SAME PROBLEM OUT OF WARRANTY. WE ALSO RECENTLY TOOK OUR VEHICLE TO A 3RD PARTY MECHANIC AND IT WAS DETERMINED THE PROBLEM IS WITH THE TIRES. WE BELIEVE THE NOISE IS ATTRIBUTED TO RADIAL WOBBLE. BURT CHEVROLET RECORDS WILL SHOW THAT WE HAVE ROTATED THE TIRES EVERY 5,000 MILES AT YOUR LOCATION AND HAVE MAINTAINED THE TIRES AS RECOMMENDED. RECORDS WILL ALSO SHOW THAT THE THEN MANAGER REPLACED DEFECTIVE TIRES AT 15K MILES WITH THE SAME DEFECTIVE TIRE MODEL AND BRAND. AS I AM SURE YOU ARE WELL AWARE THAT THE GOODYEAR 'INTEGRITY' TIRE IS A PIECE OF JUNK. GOOGLE THIS TIRE AND SEE ALL OF THE COMPLAINTS ASSOCIATED WITH THIS TIRE. BURT TELLING US THAT NOTHING WAS WRONG WAS A COMPLETE FAILURE OF DIAGNOSING THE PROBLEM AND NOT RESOLVING THE ISSUE. BURT SERVICE MANAGERS NOT RETURNING MY CALLS IS ALSO VERY UNAPPRECIATED. A SERVICE MANAGER AT BURT IN PARKER STATES THAT THEY PUT CHEAP TIRES ON VEHICLES TO KEEP THE PRICES LOW. SHOULD CUSTOMERS BE EXPECTED TO REPLACE TIRES EVERY 5K, OR 10K MILES? *TR
Source: NHTSA WEB SITE -
GOODYEAR AMERICAN EAGLE - H TIRES- ODEN, AR
TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE WITH GOODYEAR AMERICAN EAGLE -H TIRES 205/55/16. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, SHE NOTICED A RUBBING, THUMPING SOUND. SHE STOPPED THE VEHICLE AND NOTICED BLISTERS ON THE SIDE OF THE REAR DRIVER SIDE TIRE. SHE INSTALLED THE SPARE AND WHEN SHE REACHED HER DESTINATION, SHE NOTICED 5 TO 6 ADDITIONAL BLISTERS ON THE TIRE. SHE NOTIFIED THE TIRE STORE WHERE SHE PURCHASED THE TIRES FROM AND RECEIVED NO ASSISTANCE. THE CONTACT PREVIOUSLY SPOKE WITH THE TIRE STORE ABOUT INSTALLING AN H SPEED RATED TIRE INSTEAD OF A V SPEED RATED TIRE AND WAS TOLD THAT THE V RATED TIRE WOULD BE FINE. THEY ALSO REFUSED TO REPLACE THE TIRES. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 131,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR EAGLE RS-A TIRES- PITTSBURGH, PA
LETTER ON BEHALF OF CONSTITUENT RE HIS UNSUCCESSFUL EFFORTS TO INITIATE A NHTSA DEFECT INVESTIGATION OF A PARTICULAR TIRE, DESPITE HIS CLAIMS WHICH SUGGEST THE NEED FOR THE INVESTIGATION. *NJ THE CONSUMER STATED GOODYEAR PRODUCES THE GOODYEAR EAGLE RSA- 245-45R-18 TIRE THAT IS USED ON VARIOUS FOREIGN AND DOMESTIC CARS. NISSAN USED THE TIRE ON THEIR 2004 MAXIMA. ALL OF THE ORIGINAL TIRES ON THE CONSUMERS VEHICLE HAD CRACKED SIDEWALLS OR HAVE BLOWN OUT ON THE HIGHWAY. ON FEBRUARY 5, 2009 THE FRONT TIRE BLEW OUT ON THE CONSUMERS VEHICLE. THE TIRE WAS PURCHASED AFTER THE RECALL DATE AND BASED UPON THE DATA AT NHTSA AND COMPLAINTS TO GOODYEAR, THE TIRE WAS UNSAFE AND SHOULD HAVE BEEN RECALLED. THE CONSUMER STATED THE ORIGINAL RECALL WAS INADEQUATE AND POSSES A SAFETY PROBLEM. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
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GOODYEAR RSA TIRES- NEWTOWN, PA
I OWN A MAZDA 3, PURCHASED 7/08, CAR HAS 20K MILES, THE GOODYEAR TIRES RSA 205-50R-17 NEED TO BE REPLACED DUE TO A DEFECT IN A PART TO CORRECT A REAR CAMBER ISSUE, THE DEFECT CAUSED THE TIRES TO WEAR UNEVENLY AND HAVE VERY LOW TREAD LIFE. THE DEALERSHIP AND ZONE OFFICE WILL REPLACE THE DEFECTIVE PART BUT I AM HAVING DIFFICULTLY HAVING THEM PAY FOR REPLACEMENT TIRES. THE TIRES HAVE BEEN EFFECTED BY THE DEFECTIVE PART THEREFORE THE WARRANTY SHOULD COVER THE FULL COST OF REPLACEMENT TIRES. I AM WAITING FOR THE DEFECTIVE PART TO ARRIVE AT THE DEALER, THE PART IS ON BACK ORDER. PLEASE INVESTIGATE THE REAR CAMBER PART ISSUE SINCE GOOD TIRES LEADS TO SAFETY. *TR
Source: NHTSA WEB SITE -
GOODYEAR UNKNOWN TIRES- HENRYETTA, OK
I OWN A 1999 DODGE DAKOTA V-8 MAGNUM 5.2L, IT ONLY HAS 138,000 MILES ON IT. WHEN I BOUGHT IT IT ONLY HAD 76,600 MILES. IN THAT LITTLE TIME I HAVE HAD TO REPLACE THE UPPER AND LOWER BALL JOINTS TWICE, AND THE RACK AND PINION, AND THE WATER PUMP, THE THERMOSTAT, THE POWER STEERING PUMP, THE TIE RODS, AND THERE IS SO MUCH MORE WRONG. WHY AM HAVING TO REPLACE THESE THINGS TWICE IN SUCH LITTLE MILEAGE? AFTER READING UP ON IT THROUGH THE INTERNET I AM NOT THE ONLY ONE WITH THESE PROBLEMS, THERE ARE HUNDREDS OF PEOPLE WITH THE SAME COMPLAINTS, WHY IS THERE A RECALL ON THE 2000, & 1998 BUT NOT 1999? I AM OUT SO MUCH MONEY AND HAVE ALMOST WRECKED MY TRUCK TWICE BECAUSE OF THESE PROBLEMS, ONCE WITH 6 KIDS IN THE CAR WITH ME AND AGAIN WITH MY 3 KIDS. THIS NEEDS IMMEDIATE ATTENTION BEFORE SEVERAL PEOPLE GET HURT OR WORSE, DIE!!! *TR
Source: NHTSA WEB SITE -
GOODYEAR MARATHON TIRES- LAKE FOREST, CA
GOODYEAR MARATHON TIRES - TREAD DELAMINATES FROM TIRE EVEN WHEN USED AT RATED SPEED AND LOAD. I HAVE HAD MY TRAVEL TRAILER FOR 2 YEARS AND THE SAME FAILURE HAS OCCURRED ON 4 TIRES. APPROX. 3000 MILES. ON OCCURRENCES 2 & 3 THE TRAILER WAS EMPTY, MINIMUM LOAD. YOU HAVE 31 COMPLAINTS FOR THE SAME PROBLEM AND 27 UNDER TIRE GENERAL DEFECTS. THIS PROBLEM IS ALSO WIDE SPREAD ON THE INTERNET PARTICULARLY ON RV ENTHUSIAST WEBSITES. I WORK FOR A MAJOR CAR COMPANY AS AVP OF PARTS AND SERVICE WITH OVER 30 YEARS EXPERIENCE. THIS IS A REAL PROBLEM WITH LIFE THREATENING POTENTIAL. I STILL HAVE THE REMAINS OF THE MOST RECENT TIRE FAILURE AVAILABLE FOR INSPECTION. I WAS FOOLISH NOT TO KEEP THE OTHERS, HOWEVER THE REPLACEMENT HISTORY CAN BE DOCUMENTED AT MY LOCAL TIRE DEALER. I'M NOT INTERESTED IN RESTITUTION, I HAVE ALREADY ORDERED A DIFFERENT BRAND OF TIRE TO REPLACE THESE BEFORE I HAVE ANOTHER FAILURE. WHEN THE TREAD DELAMINATES IT IS SLUNG OFF THE TIRE CARCAS AND OFTEN CAUSE SIGNIFICANT DAMAGE TO THE TRAILER. BETWEEN THE NUMBER OF COMPLAINTS YOU HAVE RECEIVED AND THE WIDESPREAD BUZZ ON THE INTERNET YOU SHOULD HAVE MORE THAN ENOUGH INFORMATION TO OPEN A FORMAL DEFECT INVESTIGATION. *TR
Source: NHTSA WEB SITE -
GOODYEAR AMERICAN EAGLE TIRES- MEMPHIS, TN
I HAVE A 2007 HONDA CIVIC LX. TODAY I TOOK IT TO MEINIKE TO GET MY OIL CHANGE AND TIRES ROTATED. THERE WAS NO TREAD LEFT ON THE INNER TIRES. I'VE ROTATED MY TIRES EVERY 6K MILES AND NOW I'M AT 28K MILES. THE MECHANIC SAID I DON'T EVEN KNOW HOW YOU MADE IT HERE. HE DIDN'T WANT TO PUT THEM BACK ON BECAUSE THEIR WORN TO THE CORE. THERE IS ALSO NO TREAD LEFT. I DIDN'T EVEN KNOW, BUT WHEN I DID A GOOGLE SEARCH I FOUND THERE WAS A RECALL ON IT. HONDA SAID THEY WOULDN'T PAY TO HAVE THE TIRES FIXED FROM THEIR DEFECT. *TR
Source: NHTSA WEB SITE -
GOODYEAR EAGLE TIRES- EDMONDS, WA
MY WIFE AND I PURCHASED A 2008 INFINITY M35X LESS THAN A YEAR AGO. ON OUR FIRST FREEWAY DRIVE HERE IN THE SEATTLE, WA METRO AREA WE NOTICED THAT THE CAR WOULD VIOLENTLY JERK IN A VERY UNSAFE WAY TO THE LEFT OR RIGHT. THIS VIOLENT JERK IS SO SEVERE THAT IF YOU ARE NOT PAYING COMPLETE ATTENTION WHEN ENTERING A SECTION OF TRUCK RUTTING THE CARE WILL LEAVE THE LANE AND SNAP INTO THE NEXT LANE. WITHIN WEEKS OF PURCHASING THE VEHICLE I TOOK IT BACK TO THE INFINITY OF KIRKLAND DEALERSHIP WHERE WE HAD PURCHASED IT. THEY UNDERSTOOD THE PROBLEM AND MENTIONED THAT OTHER OWNERS HAD BROUGHT THIS MODEL IN FOR THE SAME PROBLEM. THE DEALERSHIP MENTIONED THAT WHEN THEY BROUGHT IT TO THE ATTENTION OF THE MANUFACTURER THAT THEY STATED IT WAS A REGIONAL ROAD CONDITION ISSUE AND THEY WOULD NOT BE RESPONSIBLE FOR A REPAIR OR ALTERATION. I TOLD THE DEALERSHIP THAT A RENTAL VW RABBIT DID NOT SHOW SIMILAR SIGNS OF A JERKING MOTION WHEN TRAVELING THE SAME ROADS. THE DEALERSHIP UNDERSTOOD AND AGREED THAT OTHER MODELS IN THE INFINITY LINE DON'T HAVE THIS ISSUE. THE DEALERSHIP WENT ON TO SAY THAT SOME OF THE OTHER OWNERS HAD FILLED COMPLAINTS WITH THE FTC AND DID IN FACT FINALLY GET A SOME RESOLUTION FROM THE MANUFACTURER. WE HAVE RECENTLY FILED A COMPLAINT WITH THE FTC. IN JUST THOSE CASES WHERE COMPLAINTS WERE FILED, THE MANUFACTURER REPLACED THE BRAND OF TIRES THAT WERE INSTALLED IN THE VEHICLE AND FOR THE MOST PART REPAIRED THE ISSUE. THIS "REPAIR" WAS ONLY DONE WHEN THE MANUFACTURER WAS FORCED TO DO SO. THIS SEEMS NOT ONLY UNFAIR TO ALL THE OTHER OWNERS BUT IRRESPONSIBLE OF THE MANUFACTURER. MY WIFE AND I BELIEVE THIS TO BE EXTREMELY UNSAFE AND ARE SURPRISED THAT THIS CONDITION HAS NOT ALREADY HIT THE NEWS CAUSE ACCIDENTS AND POTENTIAL DEATHS. PLEASE HELP US REMEDY THIS SITUATION. *TR
Source: NHTSA WEB SITE