GOODYEAR TIRES Complaints
View complaints related to GOODYEAR TIRES. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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GOODYEAR EAGLE GA TIRES- CASTRO VALLEY, CA
MANUFACTURER SELECTED OEM TIRES, GOODYEAR EAGLES, UNSAFE ON WET/DAMP SURFACES. TIRES WOULD SPIN UPON STARTING AWAY FROM STOP NO MATTER HOW GENTLY/SLOWLY YOU TRIED TO DRIVE AWAY. CAR WOULD FISHTAIL AND LOSE TRACTION (ESPECIALLY REAR (DRIVE) WHEELS) ON MODERATE CORNERS AT MODERATE SPEEDS WHILE ACCELERATING OR NOT. TIRES REPLACE AT 15,000 MILES WITH PLENTY OF LIFE LEFT ON THEM DUE TO SAFETY CONCERNS. REPLACED WITH GOODYEAR AQUATRED III'S. MUCH BETTER HANDLING WITH NEW TIRES.
Source: NHTSA WEB SITE -
GOODYEAR EAGLE TIRES- APEX, NC
I EXPERIENCED A PROBLEM WITH THREE OUT OF A SET OF FOUR GOODYEAR AMERICAN EAGLE TIRES PURCHASED AT WALMART IN NORTH CAROLINA ON 09/25/2003. THESE WERE 60,000 MILE RATED (TREAD WEAR RATING 420) RADIAL TIRES SIZE: P205/55R16. THESE WERE FOR MY VOLVO S-60...THE MANUFACTURER'S RECOMMENDED SIZE. I KEPT THE RECOMMENDED PSI @ 38 TIRE PRESSURE. I HAD THEM ROTATED AND REBALANCED SEVERAL TIMES, USUALLY AT ABOUT 5,000/6,000 MILE INTERVALS. DURING MY MOST RECENT SERVICE FOR ROTATION AND REBALANCING ON AUGUST 31, THE WALMART STORE IN ROANOKE, VA BROUGHT THIS DEFECT TO MY ATTENTION. THREE OF THE TIRES HAD DEVELOPED SEVERE AND POTENTIALLY DANGEROUS CRACKS ON THE INSIDE SIDEWALL BETWEEN THE TREAD AND THE RIM CIRCLING THE INSIDE OF THE SIDEWALL AND APPEARED TO BE A "BLOW-OUT" POTENTIAL HAZARD. THE MANUFACTURER'S PRODUCTION CODE WAS: DOT PJT24AHR2403. WALMART ADJUSTED AND REPLACED THIS SET WITH THE SAME TIRE THAT THEY HAD IN STOCK. I REPORTED THE PROBLEM TO GOODYEAR AND WAS GIVEN A CLAIM # 789726. I PHONED THEM TO ASK WHAT COULD HAVE BEEN DONE TO AVOID THIS PROBLEMS OR TO AVOID THIS SAME PROBLEM FOR OCCURRING ON THE CURRENT SET THAT WALMART HAD PUT ON. THEY TOLD ME THAT NOTHING COULD HAVE BEEN DONE OR COULD BE GUARANTEED ON THE NEWER SET. I THINK FURTHER INVESTIGATION SHOULD BE DONE BY NHTSA AS THIS COULD BE A VERY SERIOUS PROBLEM FOR OTHER DRIVERS CAUGHT UNAWARE TO THIS PROBLEM. PLEASE ADVISE. *NM
Source: NHTSA WEB SITE -
GOODYEAR WRANGLER TIRES- TUSON, AZ
DT: THE CONTACT STATED THAT THE 2004 CADILLAC ESCALADE HAD A PUNCTURE IN THE TIRE, THE SIZE OF A PENCIL. THE SPEED THAT THE CONTACT WAS TRAVELING WAS ABOUT 35 MPH. THERE WAS NOTHING LEFT ON THE TIRE. THE CONTACT HAD A GM REPRESENTATIVE LOOK AT THE TIRE. THE REPRESENTATIVE HAD PLENTY OF EXCUSES FOR THE FAILURE. THE CONTACT DID NOT GET ANY INFORMATION THAT WAS SATISFACTORY. THE CONTACT WAS A SAFETY ENGINEER AND DEALT IN THE TIRE INDUSTRY. HE KNEW THAT THE FAILURE COULD HAVE BEEN FATAL. THE TREAD ON THE TIRE RIPPED ALL AROUND AND INTO THE RIM. THE VEHICLE WAS ON A SMOOTH DIRT ROAD. THE LOCATION WAS THE DRIVER'S SIDE REAR TIRE.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR UNKNOWN TIRES- TUNNEL HILL, GA
DT: 2004 NISSAN MAXIMA. THE CONSUMER STATED THE DRIVER'S SIDE FRONT AND REAR TIRE SPLIT ON THE SIDEWALLS. THE FRONT TIRE SPLIT ON THE COMPLETE CIRCUMFERENCE OF THE TIRE, BETWEEN THE WHEEL AND THE TREAD. THESE WERE GOODYEAR TIRES, P245/45R18. THESE WERE THE ORIGINAL TIRES FOR THE VEHICLE. THERE HAVE BEEN NO OTHER PROBLEMS WITH THE OTHER TWO TIRES. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR TIRES- POLK CITY, FL
DT: 2003 , HOLIDAY RAMBLER 45 FOOT NAVIGATOR. THE CONSUMER STATES THE FRONT TIRES ON MOTOR HOME BLEW OUT. THESE TIRES HAD 30,000 MILES ON THEM. HE REPLACED THE TIRES, AND APPROXIMATELY 30 MILES DOWN THE ROAD THERE WAS ANOTHER BLOWOUT. THE CONSUMER FOUND THAT THE VALVE STEM ON THE WHEELS HIT THE ROTOR AND CAUSED A PIN HOLE IN THE TIRE. THE CONSUMER FOUND THE VALVE STEM FOR THE PREVIOUS TIRE, AND THERE WAS THE SAME PROBLEM. HE TOOK THE VEHICLE TO A WEIGH STATION AND FOUND THE FRONT END LOAD COULD WITHSTAND 14,600 POUNDS, AND THE FRONT END ACTUALLY WEIGHED 15,880 POUNDS WITH HIM IN IT. MONACO WAS CONTACTED AND THEY SENT HIM NEW RIMS, AND THEY CLEARED THE VALVE STEM. THESE RIMS WOULD NOT CARRY THE WEIGHT THAT THE OLD RIMS CARRIED. THE NEW RIMS WERE DESIGNED TO CARRY 15,300 POUNDS TOGETHER. THE CONSUMER HAS BEEN IN CONTACT WITH MONACO, SPEAKING WITH JIM HUMPHREYS AT 877-466-6226.*AK THE ORIGINAL TIRE WAS A GOODYEAR AND IT EXPERIENCED TREAD SEPARATION. THE REPLACEMENT TIRE WAS A MICHELIN WHICH BLEWOUT AFTER ONLY 30 MILES. THE VALVE STEM RUBBED ON THE BRAKE ROTOR CAUSING A PIN HOLE WHICH RESULTED ON LOSS OF AIR PRESSURE, OVERHEATING AND BLOWOUT. THIS WAS AN ORIGINAL VALVE STEM. (GOODYEAR G391E, MICHELIN X2AZ LRH). *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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GOODYEAR WRANGLER TIRES- BEL AIR, MD
TRAVELING AT 65 MPH ON THE INTERSTATE, MY 2003 HOLIDAY RAMBLER BLEW THREE VALVE STEMS OUT OF THE TIRES. THE VALVES SEPARATED WHERE THE RUBBER AND METAL INSERT WENT TOGETHER. THE TIRES WENT FLAT RIGHT A WAY AND CAUGHT FIRE. I GOT THE TRAILER OFF TO THE SIDE OF THE ROAD WITHOUT UPSETTING IT. WHILE LOOKING AT THE DAMAGE THE FOUTH VALVE STEM BLEW. I WAS LUCKY MY FAMILY AND I WAS NOT KILLED. SOMEONE WITH LESS EXPERIENCE IN TOWING THEM COULD UPSET THE TRAILER AND CAUSE A SERIOUS ACCIDENT OR KILL SOME ONE. HOLIDAY RAMBLER WAS NOTIFIED AND TOLD ME IT WAS MY PROBLEM CAUSE THE CAMPER WAS OVER A YEAR OLD. HOLIDAY RAMBLER IS MADE BY MONCO COACH. I FEEL THAT MONCO SHOULD PAY FOR THE ROAD SERVICE AND NEW TIRES THEY HAD TO PUT ON TO GET THE CAMPER ON THE ROAD. *JB
Source: NHTSA WEB SITE -
GOODYEAR EAGLE TIRES- WORCESTER, MA
I PURCHASED GOODYEAR AMERICAN EAGLE TIRES FROM WALMART IN BIG RAPIDS, MICHIGAN ON 11-18-04. THE TIRES WERE SIZE P20555R16BW AND INSTALLED ON MY 2002 MERCEDES BENZ C240 SEDAN. ON 10/2/05 I NOTICED A FLAT TIRE ON THE FRONT RIGHT SIDE OF MY CAR. UPON FURTHER INSPECTION IT BECAME APPARENT THERE WAS A CRACK AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE ABOUT AN INCH AWAY FROM THE RIM ON THE INSIDE SIDEWALL. THE DEPTH OF THE CRACK WAS ALL THE WAY TO THE STEEL BELTS. AFTER INSPECTING THE REMAINING THREE TIRES I DISCOVERED THEY WERE ALL CRACKED IN THIS MANNER. TWO WERE AS BAD AS THE FIRST TIRE AND A FOURTH WAS BEGINNING TO CRACK. I TOOK THE TIRES TO WALMART IN GARNER, MA WHERE I NOW RESIDE. THE MANAGER WAS VERY HELPFUL AND REPLACED THE TIRES WITHOUT QUESTION. HOWEVER, AFTER CALLING THE COMPLAINT IN TO GOODYEAR, IT BECAME APPARENT THEY REALLY DON'T CARE. I'M CONCERNED THERE ARE OTHER PEOPLE OUT THERE WHO WILL BE KILLED OR INJURED DUE TO THESE TIRES. IT'S APPARENT THERE IS A DEFECT BECAUSE MY TIRES EXPERIENCED 100% FAILURE RATE AND WERE PRODUCED IN TWO SEPARATE LOTS. THE DOT NUMBERS ARE DOT PJT2 4AHR 1604 (3 TIRES) AND DOT PJT2 4AHR 3704 (1 TIRE). GOODYEAR CLAIMS THERE IS NO PROBLEM AND THAT LESS THAN 1% OF TIRES ARE BAD. THIS IS NOT A STATISTIC WORTH BRAGGING ABOUT SINCE MILLIONS OF TIRES ARE PRODUCED. THE TIRES I PURCHASED CRACKED DUE TO DRY ROT AND THEY WERE LESS THAN ONE YEAR OLD. GOODYEAR IS UNCONCERNED ABOUT HIGHWAY SAFETY. THEIR ATTITUDE AT THE COMPLAINT CENTER WAS PATHETIC. I'M CONCERNED THAT THE NEW TIRES WILL ALSO BE DEFECTIVE AND I NEED ASSURANCE FROM SOMEONE THEY DO NOT HAVE AN ONGOING QUALITY ISSUE. I HAVE PICTURES OF THE DEFECTIVE TIRES AND THE WALMART MANAGER IN GARDNER, MASSACHUSETTS IS HOLDING THE DEFECTIVES UNTIL GOODYEAR VISITS HIM AGAIN. *NM
Source: NHTSA WEB SITE -
GOODYEAR WRANGLER RTS TIRES- NORWALK, OH
DT: ON JUNE 29, 2005 REAR PASSENGER'S SIDE TIRE BELTS SEPARATED FROM THE TIRE. THEN, AROUND SEPTEMBER 1, 2005 THE DRIVER'S REAR TIRE BLEW OUT. A GOODYEAR REPRESENTATIVE INSPECTED THE TIRES AND SAID THEY MIGHT BE DEFECTIVE TIRES. GOODYEAR WAS ONLY OFFERING TO GIVE A DISCOUNT, AND GAVE A PERCENTAGE, BUT WERE NOT WILLING REPLACE THE OTHER THREE TIRES. ON THE FRONT TIRES THE RING AROUND THESE TIRES SPLIT. THE RECOMMENDED TIRE PRESSURE WAS FORTY-FOUR POUNDS, THESE TIRES WERE REGULARLY SERVICED. THERE WAS NO FOR WARNING, NO VIBRATION, AND NO TYPE OF ABNORMAL BULGING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
GOODYEAR WRANGLER RTS TIRES- LAKE SAINT LOUIS, MO
GOODYEAR WRANGLER RTS TIRES DEVELOPING SIDEWALL BULGES AND BUMPS.*MR OUT OF CONCERN FOR SAFETY, THE CONSUMER HAD THE TIRES PULLED AT ABOUT 8,000 MILES, AND THE WINTER TIRES INSTALLED. ALL SOUNDS, VIBRATIONS, AND NOISES WENT AWAY AFTER THE TIRE CHANGE (DOT NUMBER OF THE FOUR FAULTY TIRES 306R DOT MD70-D5WR 4903, 308L DOT MD70-D5WR 5003, 403L DOT MD70-D5WR 5003, 233L DOT MD70-D5WR 4803). *BF *NM
Source: CONSUMER LETTER -
1994 GOODYEAR TIRES- SALT LAKE CITY, UT
I AM WRITING ABOUT A GOODYEAR TRIPLETRED ASSURANCE TIRE WITH ABOUT 5,000 MILES. I WAS TOLD BY THE DEALER THAT MY TIRE HAD A VALVE LEAK. WHILE DRIVING ON THE FREEWAY MY TIRE WENT FLAT. THE DEALER SAID THAT THE LOW PSI CAUSED THE RIM TO 'CHEW-UP' THE INSIDE OF THE SIDEWALL OF THE TIRE. MY VEHICLE IS A 2002 HONDA ODYSSEY. *NM
Source: NHTSA WEB SITE