GOODYEAR TIRES Complaints

CONSUMERS REAR DRIVER'S SIDE TIRE BLEWOUT ON JULY 9TH. THE CONSUMER WENT TO GET A NEW TIRE AND WAS TOLD BY THE SERVICE TECHNICIAN THAT THERE APPEARED TO BE CUT MARKS ON THE TIRE. *TS ABOUT A MONTH LATER THE FRONT PASSENGER'S SIDE TIRE WENT FLAT WHILE THE CONSUMER WAS DRIVING. A FEW DAYS LATER THE REAR PASSENGER SIDE TIRE FAILED AS WELL. (FACTORY INSTALLED GOODYEAR RT/S 265 70 R17, MKT6 C6WR 2501 106L, MKT6 C6WR 2501 113R, MKT6 C6WR 2501 110R, MKT6 C6WR 2501 113L, MKT6 C6WR 2501 113L). *NM

TOOK CAR TO BE SERVICED. TECHS SAW THE TIRE SEPARATION AND STATED IT WAS VERY DANGEROUS AND NOT TO DRIVE ON THEM. REPORTED TO DEALERSHIP&GMAC. GOODYEAR AND FIRESTONE DEALERS SAY IT WAS TREAD SEPERATION DUE TO FAULTY MANUFACTURING. TIRES ARE GOODYEAR P225/60R16 ..... BOTH FRONT TIRES ARE SEPARATING ON THE INSIDE. DEALERSHIP BLAMED IT ON NONROTATION (I DO THAT MYSELF SO NO RECORDS.) WHEN THAT DIDNT WORK THEY TRIED TO BLAME IT ON BAD ALLIGNMENT. THIS ALSO WAS NOT THE CASE. THE CAR STAYED SATURDAY NIGHT AND SUNDAY AT THE DEALERSHIP AFTER THEY SO THOUGHTFULLY LENT US A SAFE VEHICLE AFTER THREATENING TO HAVE US ARRESTED FOR REFUSING TO DRIVE THE UNSAFE VEHICLE THAT WAS STILL UNDER WARRANTY. I ARRIVED APPX 7 AM AT THE DEALERSHIP AND THEY LOOKED AT THE TIRES AND STATED IT WAS OUR FAULT AND THEY ONLY COVER TIRES FOR 7500 MILES. THEY ALSO DID SOME OTHER WARRANTY AND RECALL WORK. I DID NOT LET THEM TOUCH THE TIRES OR ALLIGNMENT BECAUSE OF THEY HAVE A HABIT OF ACTING IN ILL WILL AND I DO NOT TRUST THEM ANY LONGER. MILEAGE OUT-24706 I DROVE TO THE NEAREST FIRESTONE DEALER (MILELAGE IN 24708 TIME 8:49 AM) AND EXPLAINED TO THEM THE SITUATION. THEY PULLED THE TIRES OFF AND SAID IT LOOKED LIKE FAULTY TIRES. I BOUGHT NEW ONES BECAUSE THE OLD ONES WERE TOO DANGEROUS TO DRIVE ON AND THE DEALERSHIP WASN'T GOING TO DO THE RIGHT THING ANY TIME SOON. FIRESTONE CHECKED THE ALLIGNMENT. DATA WAS AS FOLLOWS: LF CAMBER -0.6, RF CAMBER -1.0, CROSS CAMBER .4, LF CASTER 2.9, RF CASTER 2.9, CROSS CASTER -0.1, (ALL WITHIN SPEC) LF TOE .18, RF TOE .11, TOTAL TOE .29 (MINORLY OUT OF SPEC...BUT POSITIVE TOE WOULD HAVE CAUSED WEAR ON THE OUTSIDE OF THE TIRES AND WAS VERY OBVIOUS TO ANYONE WITHIN 10 FEET THAT THERE WAS SOMETHING WRONG WITH THEM. TIRES FAILED ON THE INSIDE UNDER THE CAR AND ITS POSSIBLE THEY COULD HAVE KILLED US ALL BEFORE WE EVER NOTICED THEM) WE STILL HAVE THE FRONT TIRES IF YOU NEED THEM. (TYPED BY WIFE)

2004 NISSAN MAXIMA WITH 24K MILES. EQUIPPED WITH GOODYEAR EAGLE R-SA P245/45R18 TIRES. LEFT FRONT AND RIGHT REAR TIRES SHOWS SIGNS OF SIDEWALL SEPARATION (ONE INCH FROM RIM). TREAD DEPTH WAS MEASURED AT 7/32 AND 8/32. TALKED WITH DEALER WHO SAID HE HAD ANOTHER MAXIMA GOODYEAR REPLACED THE TIRES ON DUE TO SIDEWALL SEPARATION. GOODYEAR HAS OFFERED TO REPLACE THE DEFECTIVE TIRES AT LESS THAN THE PRO-RATED WARRANTY AMOUNT. THIS COMPLAINT IS MEANT TO BRING ATTENTION TO POSSIBLY A "BAD" PRODUCTION RUN OR ENGINEERED DEFECT. *NM

I HAVE A 2004 NISSAN MAXIMA, IT CAME WITH GOODYEAR TIRES. THE TIRES NOW MAKE VERY LOUD ROAD NOISE. THE DEALER, AFTER 3 OR 4 TRIPS ADVISED THE ROAD NOISE WAS DUE TO A BENT RIM. (THE CAR HAS NEVER BEEN DRIVEN ROUGHLY, BENT RIM MUST HAVE BEEN FROM ORDINARY DRIVING AND/OR AVERAGE POT HOLE). I HAD THE BENT RIM FIXED. HOWEVER, THE LOUD ROAD NOISE CONTINUES. THE DEALER SAYS THERE IS NO RECALL ON THESE TIRES & TELLS ME I NEED TO TAKE THE ISSUE WITH THE TIRE DEALERSHIP, OR MANUFACTURER. THEY EVIDENTLY REFUSE TO BACK THE PRODUCTS, THEY PUT ON THEIR NEW CARS, THEY SELL ON THEIR LOTS. I ALSO HAD A DEFECTIVE STRUT ON THE RIGHT REAR. IT TOOK THREE TRIPS TO THE DEALERSHIP, BEFORE THE PROBLEM WAS FINALLY FOUND. AND THEN A FOURTH TRIP, TO HAVE IT FIXED, ONCE THEY HAD ORDERED & RECEIVED THE PART. IT'S TOO BAD SUCH A POTENTIALLY GREAT CAR, HAS CREATED SUCH A BAD EXPERIENCE FOR ME, A FIRST TIME NISSAN BUYER. THIS, DUE TO LACK OF SUPPORT FROM NISSAN MOTORS & LACK OF QUALITY CONTROL ON SUSPENSIONS & TIRES. I WILL NEVER PURCHASE ANOTHER NISSAN AUTOMOBILE, DUE TO THIS EXPERIENCE & LACK OF PRODUCT BACKING BY THE MANUFACTURER. *NM

2004 DODGE GRAND CARAVAN...14500 MILES ON VEHICLE ALL TIRES ROTATED ACCORDINGLY. THE SIDEWALL ON ALL FOUR GOOD YEAR TIRES HAVE GIVEN WAY. THE MECHANIC SAID ALL THE TIRES MUST BE REPLACED, AS IT WOULD BE VERY DANGEROUS TO DIVE THIS VEHICLE. *NM

I EXPERIENCED THREE FLAT ULTRA HP 4 GOODYEAR TIRES ON THREE DIFFERENT TIRES ON MY 1996 TOYOTA COROLLA DUE TO FAULTY VALVE STEMS IN AN APPROXIMATE 4 MONTH PERIOD (MAY 2005 - AUGUST 2005). THE TIRES WERE PURCHASED IN JANUARY OF 2005 FROM THE GOODYEAR DEALER IN SACRAMENTO, CA. I WAS NOT INJURED BECAUSE OF THE FLAT TIRES. IN TWO CASES HELP ARRIVED QUICKLY, BUT IN THE JULY 2, 2005 INCIDENT I WAS STRANDED FOR SIX HOURS AND IT WAS A VERY FRUSTRATING AND UPSETTING EXPERIENCE BECAUSE MY CAR WAS IMPOUNDED FROM THE HIGHWAY AND I HAD TO PAY A PARKING CITATION BECAUSE THE TOW TRUCK DRIVER UNDER THE GOODYEAR CONTRACT NEVER RESPONDED TO MY CALL. WHEN I COMPLAINED TO GOODYEAR, THE GENTLEMAN AT THE COUNTER IN THE SACRAMENTO OFFICE TOLD ME THERE HAD A BEEN A BAD BATCH OF VALVE STEMS AROUND CHRISTMAS-TIME 2004. THEY REPLACED MY VALVE STEMS WITH 4 METAL, TRUCK-TYPE VALVE STEMS AND I HAVE HAD NO PROBLEMS SINCE. HOWEVER, IT HAS TAKEN MY TWO MONTHS TO TRY AND GET REIMBURSEMENT FROM GOODYEAR FOR THE IMPOUND AND CITATION CHARGES I EXPERIENCED. UNTIL LAST WEEK, WHEN I SAID I THOUGHT THIS WAS A SERIOUS ISSUE AND WOULD BE COMPLAINING ABOUT IT, I HAD BEEN TOLD THAT MY CLAIM HAD BEEN DENIED, EXCEPT FOR THE $10 TIRE REPAIR I EVENTUALLY WAS ABLE TO GET ON 7/2. THIS WEEK A NEW REPRESENTATIVE MADE CONTACT WITH ME AND I MAY BE REFUNDED MY EXPENSES.*JB

DT: 2003 JEEP GRAND CHEROKEE. THE CONSUMER STATED DRIVER'S SIDE REAR TIRE SIDEWALL DISINTEGRATED. THERE IS ONLY 31,000 MILES ON THE VEHICLE. THE REST OF THE TIRES WERE WEATHER ROTTED. THESE TIRES HAVE NEVER BEEN REPAIRED. THEY WERE THE ORIGINAL TIRES ON THE VEHICLE. GOODYEAR, P255/75R16. THE TIRE WAS TAKEN TO THE DEALERSHIP. INSTEAD, IT SHOULD HAVE BEEN TAKEN TO GOODYEAR. THERE WAS NO WRECK WHEN THIS HAPPENED. THE TIRES WERE PROPERLY MAINTAINED. IT IS A LEASED VEHICLE.*AK

ON FRIDAY, SEPTEMBER 9, 2005 AT 7:30 PM I WAS DRIVING ON THE EXPRESSWAY AT APPROXIMATELY 60 MILES AN HOUR (IN A CONSTRUCTION ZONE). I FELT A TIRE GOING FLAT. I PULLED OFF THE MAIN HIGHWAY GOT OUT AN SAW THAT MY RIGHT FRONT TIRE WAS FLAT. A TOW TRUCK WAS CALLED, THE SPARE WAS PUT ON AND THE FLAT TIRE WAS PUT IN THE TRUNK. THE NEXT MORNING MY HUSBAND AND I INSPECTED THE FLAT TIRE AND SAW THAT THE TREAD HAD SEPARATED, AND THE STEEL BELT HAD PUNCTURED THE TIRE CAUSING THE FLAT. MY HUSBAND TOOK THE TIRE TO DISCOUNT TIRE FOR INSPECTION OF THE OTHER TIRES AND REPLACEMENT OF THE FLAT. WHILE THERE HE WAS TOLD THAT THE LEFT FRONT TIRE TREAD WAS BEGINNING TO SEPARATE ALSO. WE REPLACED BOTH TIRES, BUT LEFT THE REAR TIRES IN PLACE. THE SERVICE ADVISOR INDICATED HE SEES THIS 2-3 TIMES A WEEK ON GOODYEAR TIRES. THE TIRES ARE GOODYEAR EAGLE LS; THE CAR IS A 2004 PONTIAC GRAND PRIX. WE ALSO HAVE PICTURES OF THE DAMAGED TIRE. PLEASE ADVISE. *NM

ALL 5 (FIVE) TIRES THAT CAME ON MY 2004 SILVERADO ARE DRY ROTTING. I AM A 59 YEAR OLD DISABLED WOMAN AND VEHICLE HAD 18000 WHEN MY SON NOTICED THE ROTTING. *JB

DT: GOODYEAR TIRES EAGLE GPS , SIZE 195/60/R14 EXPERIENCED A LARGE CRACK IN THE SIDEWALL COMPLETELY AROUND LEFT FRONT TIRE RIM. THE CONSUMER TOOK THE VEHICLE TO A GOODYEAR DEALER, AND THEY URGED THE CONSUMER TO TAKE TIRE TO SEARS BECAUSE THESE TIRES CAME ON A USED VEHICLE, THESE WERE NOT PART OF THE ORIGINAL EQUIPMENT. THE CONSUMER WENT TO SEARS, WHO REPLACED THE LEFT FRONT TIRE FREE OF CHARGE BECAUSE THERE WERE ONLY 1,000 MILES AND HARDLY ANY WEAR ON THEM. THE OTHER TIRES WERE ALSO CRACKED. THE SERVICE MAN AT SEARS ASKED THE CONSUMER TO RETURN THE NEXT DAY AND HE WOULD REPLACE THE OTHER TIRES. BUT WHEN CONSUMER RETURNED THE NEXT DAY A DIFFERENT PERSON WAS WORKING AND SAID THESE WERE NOT SEAR'S TIRES BUT SAMATAEA'S CLUB TIRES. THE CONSUMER WAS REFERRED TO SAMATAEA'S CLUB TO REPLACE ALL TIRES AND RETURN THE PREVIOUSLY REPLACED TIRE TO SEARS. SAMATAEA'S CLUB WOULD NOT HONOR THE TIRE WARRANTY BECAUSE THE CONSUMER WAS NOT A MEMBER, AND THAT WAS PART OF THEIR POLICY. THE CONSUMER CONTACTED GOODYEAR, AND THEY SAID IT WAS UP TO SAMATAEA'S CLUB AS TO HOW THOSE TIRES SHOULD BE REPLACED. THE TIRES HAVE HARDLY ANY WEAR BUT CONTINUE TO CRACK. CURRENTLY ON THE SIDEWALL THE STEEL AND TREAD IS SHOWS THROUGH . NO ONE WILL REPLACE THESE TIRES AT THIS TIME. THE CONSUMER DOES PLAN TO REPLACE THESE TIRES, BUT FEELS HE SHOULD NOT BE RESPONSIBLE FOR THE REPAIR COST. *AK