GOODYEAR TIRES Complaints

DT: THE CONSUMER OWNS A 2004 DAMON INTRUDER 350. THE INNER REAR GOODYEAR TIRE BLEWOUT AT 3200 MILES. THE CONSUMER IS AFRAID TO DRIVE THE VEHICLE BECAUSE THE OTHER TIRES MAY BE DEFECTIVE AS WELL. GOODYEAR, G670RV, 245/70R19.5. THERE WAS A DAMAGED PLACES INSIDE THE TIRE. THE TIRE IS AVAILABLE FOR INSPECTION. *AK *NM

GOODYEAR 205 50R/17 EAGLE RS/A TIRES FROM FACTORY ARE POOR QUALITY AND HAD TO BE REPLACED AT 22,000 MILES. PRIOR TO REPLACEMENT, BALANCING PROBLEMS WERE PRESENT. REPLACED TIRES WITH OTHER THAN GOODYEAR; DISCOVERED THAT FACTORY RIMS WERE NOT BALANCED! DISAPPOINTED IN CHRYSLER'S QC. *JB

SIDE IMPACT FAILURE, STEERING FAILURE, ANTI-LOCK BRAKE FAILURE. SEVERE RIGHT SIDE IMPACT ON FEBRUARY 28, 2005 MODERATE WEATHER CONDITIONS. ANTI-LOCK BRAKES FAILED TO STOP THE CAR. WHICH CAUSED THE CAR HARD TO STEER. A 2003 HONDA PILOT WRECKED HEAD-ON INTO THE SIDE OF A 1993 GEO PRIZM. THE PRIZM'S ENTIRE RIGHT SIDE WITH PASSENGERS WERE SEVERELY CRUSH. ALL 4 PASSENGERS IN THE PRIZM WERE SEVERELY INJURED. THE 2 PASSENGERS SITTING IN THE RIGHT SIDE OF THE PRIZM DIED. YOU CAN REFER TO POLICE REPORT NUMBER 200502-00082 WHITE OAK, PA 15131, 2280 LINCOLN WAY, WHITE OAK POLICE DEPARTMENT. PHONE NO. 412-672-9727 OR FAX NO. 412-672-0833. ACCIDENT HAPPENED ON JACKS RUN RD 3000 BLOCK 4:00 P.M. FEB. 28, 2005.*JB

I HAVE A 2004 NISSAN MAXIMA SE. WHILE THE CAR WAS AT THE DEALER FOR ROUTINE SERVICE, THE TECHNICIAN TOLD ME THAT THE INSIDE SIDEWALLS OF ALL 4 TIRES WERE SHOWING CRACKS, AND THE FRONT PASSENGER TIRE HAD CRACKS AND A BULGE COMING OUT. THIS WAS WHEN THE CAR HAD ONLY ABOUT 26,000 MILES. HE SAID THE COST TO REPLACE THE TIRES IS $245 EACH TIRE, PLUS INSTALLATION COSTS. HE STRONGLY RECOMMENDED THAT I REPLACE AT LEAST THE TWO FRONT TIRES AS SOON AS POSSIBLE. I THEN TOOK THE MAXIMA TO A DIFFERENT NISSAN DEALER FOR THEIR OPINION AS WELL. THAT DEALERSHIP AGREED THAT ALL 4 TIRES HAD CRACKS ON THE INSIDE SIDEWALLS, AND THE BULGE WAS THERE ON THE RIGHT FRONT TIRE. THEY RECOMMENDED THAT I REPLACE ALL 4 TIRES. I TOLD THEM IT SEEMS ABSURD THAT TIRES THAT ARE SO NEW WOULD NEED REPLACEMENT, AND THEY SAID IT WAS A COMMON PROBLEM WITH THESE TIRES AND I SHOULD GO TO GOODYEAR TO SEE IF THEY WOULD COVER ALL OR PART OF THE REPLACEMENT COST. I CALLED NISSAN HEADQUARTERS (1-800-NISSAN-1) AND WAS TOLD THE SAME THING, IT IS NOT NISSAN'S RESPONSIBILITY, BUT GOODYEARS'. GOING TO GOODYEAR THIS AFTERNOON TO HAVE THEM CHECKED -- AND IF SAFETY RISK EXISTS I WILL OF COURSE HAVE TO BUY NEW TIRES. I HAVE A WIFE AND A 21-MONTH OLD BABY, AND CANNOT RISK A BLOWOUT OR SOME OTHER CATASTROPHE THAT MAY CAUSE INJURY TO MY FAMILY. NO TIRES SHOULD FAIL LIKE THIS SO QUICKLY. GENERAL RULE IS IF SOME OBJECT OR THING GOES INTO A TIRE, THAT IS JUST A RISK THAT THE OWNER MUST BEAR. BUT IF THE TIRES SHOW PROBLEMS COMING FROM THE INSIDE OUT, THAT INDICATES A TIRE DEFECT. I WILL UPDATE THIS AFTER MEETING WITH GOODYEAR. *NM

DT: WITHOUT WARNING, THE FRONT PASSENGER SIDE TIRE BLEW WHILE DRIVING. THE CONSUMER STATED TWO OTHER TIRES WERE LEAKING AIR BECAUSE THE SIDEWALLS WERE DEFECTIVE. THE CONSUMER WAS CONSTANTLY PUTTING AIR IN THEM. *JB

IN MAY 2005, I FOUND THAT I HAD A NAIL IN ON OF MY WRANGLER GOODYEAR TIRES AND I TOOK THE TRUCK TO GOODYEAR. WHEN THEY REMOVED THE TIRE THEY FOUND A CRACK NEAR THE BEAD. THE TIRE ONLY HAD 20,000 MILES ON IT. THEY CLAIMED THIS WAS THE FAULT OF FORD MOTOR COMPANY FOR IMPROPER MOUNTING OF TIRE. THEY CLAIMED THIS WAS COMMON. MY TIRE WAS REPLACED IMMEDIATELY WITH AN ADJUSTED FOR WEAR. I CONTACTED GOODYEAR AND FORD AND BOTH BLAMED THIS PROBLEM ON THE OTHER. BOTH COMPANIES SHOULD BE ASHAMED OF THEIR DECEPTIVE PRACTICES. IT IS GOOD THAT I HAD A NAIL IN MY TIRE OR I COULD HAVE BEEN INJURED WITH A BLOWOUT.

DT: THE TIRES ON THE VEHICLE HAVE BULGED. EVERY TIME THIS HAS OCCURRED CONSUMER HAD TAKEN IT TO DEALER TO BE REPLACED. DRIVER'S SIDE FRONT HAD TO BE REPLACED THREE TIMES. ALSO, PASSENGER'S SIDE FRONT TIRE HAD TO BE REPLACED. THE REPLACEMENT FOR THE PASSENGER SIDE FRONT EXPERIENCED TREAD SEPARATION. THE DRIVER SIDE REAR TIRE HAS BEEN REPLACED TWICE. THE REAR PASSENGER SIDE TIRE HAS HAD NO PROBLEMS AS OF YET. ALL TIRES WERE PURCHASED BRAND NEW. THERE WAS NO ROAD CONSTRUCTION OR RAIN WHEN THE PROBLEMS OCCURRED. EACH TIME WHEN THIS OCCURRED CONSUMER WAS DRIVING ON CITY STREETS. THE AVERAGE TEMPERATURE WAS AROUND 85 DEGREES OR LESS. THERE WERE NO ACCIDENTS. THE MANUFACTURE OF ALL THE TIRES WAS GOODYEAR TIRE & RUBBER, SIZE P205/65R15 RS STANDARD. ALL TIRE WERE BEING REPLACED FREE OF CHARGE UNDER WARRANTY. ALL THE REPLACEMENT TIRES WERE PURCHASED FROM DISCOUNT TIRES 7401 WEST LAKE MEAD BOULEVARD LAS VEGAS, NV 89128 702-636-2160 OR AT 4840 SOUTH JONES BOULEVARD LAS VEGAS, NV 89103 702-362-2995. *AK

DODGE RAM 1500 YEAR 2004 PURCHASED BRAND NEW ON MARCH THE VEHICLE HAD 22 MILES ON IT WHEN THE ACCIDENT OCCURED IT HAD APPROX. 10,000 MILES. PROBLE DEFECTIVE AXLE AND OR RIM. NOTE: PREVIOUS TIRE BLOW OUT RIM TOTALED AND REPAIRED THAT RIM WAS PLACED ON THE TRUCK AND THE TIRES ROTATION AND THAT RIM WENT TO THE LEFT REAR AXLE, TIRE IS LOST.

THE NISSAN DEALER TOLD ME THAT I NEEDED 4 NEW TIRES FOR A 2004 NISSAN MAXIMA. THE TIRES WERE CRACKED ON ALL 4 TIRES ON THE INSIDE TIRE WALLS. THESE ARE THOSE GOODYEAR 245 45 18 THAT CAME ON THE CAR. THESE TIRES ARE DEFECTIVE!

IN SEPTEMBER 2004 I TOOK MY 2004 NISSAN MAXIMA IN FOR SOME WARRANTY WORK, AND SCHEDULED MAINTAINENCE. I ADVISED THAT MY FRONT END FELT FUNNY, I EVENTUALLY HAD TO BRING IT BACK IN FOR THE SKYROOF RECALL AND AGAIN ADVISED THAT THE CAR STILL FELT ROUGH, I WAS ADVISED IT WAS JUST FROM THE TIRE ROTATION AND WOULD EVENTUALLY SMOOTH OUT, IT NEVER DID. THE SKYROOF STARTED LEAKING AND IT TOOK THREE MORE TRIPS TO GET IT FIXED, EVERY TIME I TOOK MY CAR IN I TOLD THE SERVICE DEPT. THAT THE CAR STILL FELT ROUGH. ON JUNE 15, 2005 I TOOK MY CAR BACK IN FOR THE 30,000 MILE MAINTAINENCE. THE SERVICE DEPT. CALLED AND SAID ALL FOUR OF MY TIRES WERE COMING APART ON THE INSIDE SIDEWALL, THE TIRES WERE ACTUALLY SPLITTING THE ENTIRE CIRCUMFRENCE OF ALL FOUR TIRES. THEY SAID THEY HAD NEVER SEEN TIRES SPLIT LIKE THAT. THE SERVICE DEPT. CALLED GOODYEAR AND WERE TOLD THEY WERE HAVING A FEW PROBLEMS WITH THOSE TIRES AND WOULD SELL ME NEW ONES FOR $900.00 THE DEALER DECLINED THAT PRICE AND GOODYEAR CAME UP WITH A PRICE OF $550.00 FOR NEW TIRES I WAS CALLED AND TOLD OF THE FINAL PRICE AND ADVISED THE DEALER I WOULD BE CONTACTING AN ATTORNEY. THEN DEALER THEN CALLED ME BACK AND SAID THEY HAD A SET OF TIRES AND RIMS THEY WOULD SELL ME FOR $400.00 I AGREED BECAUSE I WAS LEAVING FOR A TRIP TO INDIANA THE NEXT MORNING. THE TIRES THAT THEY PUT ON MY CAR WERE THE SAME EXACT GOODYEAR EAGLE RS-A P245/45R18 THAT WERE DEFECTIVE. MY HUSBAND CALLED A FRIEND AT A LOCAL TIRE DEALERSHIP AND WAS TOLD THEY WERE SEEING ALOT OF THOSE SAME PROBLEMS WITH THE GOODYEAR EAGE RS-A. I CANNOT BELIEVE THAT A COMPANY WOULD ENDANGER THE LIVES OF THE VERY CONSUMERS THAT BUY AND TRUST THEIR PRODUCTS TO BE SAFE. I SENT A LETTER TO NISSAN NORTH AMERICAN CONSUMER AFFAIRS DEPT ON JUNE 20, 2005 DOCUMENTING ALL THE PROBLEMS, AND HAVE HAD NO RESPONSE SO I HAVE TURNED TO YOU FOR SOME GUIDANCE AS TO MY RIGHTS TO BE WARNED AND PROTECTED WHEN THEY KNOW THERE IS THE POTENTIAL FOR DIASTER WITH THEIR PRODUCT.