GOODYEAR TIRES Complaints

BAD SET OF TIRES. I BOUGHT THIS CAR NEW AND HAVE BEEN HAVING PROBLEMS WITH IT MAKING A NOISE. I AM A WOMAN SO I THOUGHT IT WAS COMING FROM THE REAREND OF THE CAR. I KEPT TAKING IT IN ANDHAVING IT CHECKED AND THE DEALERS SAID IT WASN'T THE REAR END OF THE CAR. FINALLY THEY FOUND WHAT WAS MAKING THE NOISE, THE TIRES HAVE BUMPS AND LUMPS ON THEM, THE TIRES AREN'T EVEN ROUND.I HAVE TRIED SINCE NOVEMBER TO GET GM TO HONOR THE WARRENTY ON THE CAR AND REPLACE THE TIRES AND HAVE RECIEVED NOTHING BUT A RUN AROUND. THEY WERE SUPPOSE TO LET ME KNOW SOMETHING DEC. 21ST BUT I HAVE NOT HEARD ANYTHING FROM THEM. THE TIRES ARE NOT SAFE AND WERE NOT ANY GOOD TO BEGIN WITH. YOU CANNOT ROTATE THE TIRES AND THEY ARE SUPPOSE TO BE RATED FOR TOP SPEEDS AND GO FOR A 100 THOUSAND MILES. I AM SACRED TO DRIVE ANYWHERE ON THE TIRES AND I DON'T BELIEVE I SHOULD HAVE TO SPEND 2 THOUSAND DOLLARS TO REPLACE THE TIRES WHEN THEY WEREN'T ANY GOOD TO BEGIN WITH. I HAVE ALREADY PAID FOR TIRES WHEN I BOUGHT THE CAR AND THEY SHOULD HAVE BEEN GOOD.I HAVE BEEN TRYNG TO FIND OUT WHAT THE PROBLEM WAS FOR A YEAR BUT THEY DIDN'T FIND IT UNTIL THIS PAST NOV. THIS IS WHEN I CONTACTED GM. I DON'T WANT TO HAVE A WRECK BECAUSE OF THESE TIRES AND I CAN'T AFFORD ANOTHER CAR AT THIS TIME. I LOVE THE CAR BUT I WANT SOME DEPENDABLE TIRES ON IT. I REMEMBER THE PROBLEMS WITH THE FIRESTONE TIRES CAUSING WRECKS.THESE TIRES ARE GOODYEAR RUN FLAT TIRES 18 INCH IN THE REAR AND 17 IN THE FRONT. THE CAR IS UNDER WARRENTY, CAN YOU HELP ME GET THE CHEVY DIVISON TO HONOR IT?

3RD UPDATE TO OD ID #8005766. THE GOODYEAR PRODUCT SERVICE BULLETIN (PSB 2002-20), DATED JULY 10, 2002, WAS FOR THE 1999-2001 40 FT. MONACO WINDSOR MOTOR HOME WITH 275/70R22.5 LR H TIRES. OUR 2001 40 FT. DIPLOMATE LE HAS THE SAME TIRES AND WEIGHS APPROXIMATELY THE SAME. THE WHEELBASE ON THE 40 FT. WINDSOR IS 270 INCHES, THE WHEELBASE ON THE DIPLOMAT LE IS 256 INCHES, WHICH MAKES IT 12 INCHES SHORTER THAN THE WINDSOR AND WITH MORE WEIGHT TO THE REAR OF THE MOTOR HOME, WHICH COLD BE ONE OF THE CAUSES OF THE STEERING PROBLEM. I TALKED WITH AN ENGINEER FROM GOODYEAR AND HE SAID OUR MOTOR HOME, WITH 125 LBS. OF AIR IN THE TIRES AND RUNNING AT FREEWAY SPEEDS IN 90+ DEGREE WEATHER, WOULD BE COMPARABLE TO THE "FIRESTONE FORD ROLLOVER" PROBLEM, WITH THIS SIZE TIRE AND AIR PRESSURE. (HE ALSO INDICATED HE WOULD HAVE TO DENY THIS SHOULD HE BE ASKED BY ANY SAFETY AGENCY). GOODYEAR DOES HAVE A TIRE WHICH IS A SIZE BETWEEN WHAT WE CURRENTLY HAVE AND WHAT THEY ARE PUTTING ON THE WINDSOR (WHICH IS TOO LARGE FOR OUR MOTOR HOME). I TALKED WITH AN ENGINEER FROM MICHELIN AND HE SAID THE MICHELIN 275/80R22X2A2 WOULD BE A LOT SAFER TIRE ON THE VEHICLE. THAT TIRE IS 41 INCHES IN DIAMETER AS COMPARED TO OUR 37 INCHES IN DIAMETER, AND WOULD CAUSE THE VEHICLE TO STEER BETTER. WE'VE MET A LOT OF PEOPLE AT MONACO RALLYS WHO HAVE HAD SIMILAR PROBLEMS WITH STEERING AND TIRES, BUT THEY SAID MONACO TOLD THEM IF THEY REPORTED ANY PROBLEMS TO THE GOVERNMENT, THEY WOULD NO LONGER TRY TO HELP THEM. WEIGHT & MEASUREMENT CHARTS FOR MONACO COACHES CAN BE FOUND AT HTTP://WWW.MONACOCOACH.COM. MONACO ONLY MADE THE DIPLOMAT LE IN 2001 AND 2002 AND THEN STOPPED. WE FEEL THIS HAD TO DO WITH THE POOR QUALITY OF THE PRODUCT ALTHOUGH THEY DENY THIS.

TRANSMISSION HAS FAILED REPEATEDLY EVEN AFTER COMPLETE REBUILD. HAVE ALSO HAD TREAD SEPARATION IN TIRES ON 5 SEPARATE OCCASIONS

CONSUMER STATES WHILE DRIVING ON THE FREEWAY THE BACK DRIVERSIDE TIRE BLEW OUT. THE CONSUMER STATES THE VEHICLE WAS GOING 65MPH.

2ND UPDATE TO OD ID 8005766. THE GOODYEAR TIRE REPLACEMENT, WE ARE TOLD, WAS NOT A RECALL AND DID NOT INCLUDE OUR COACH. HOWEVER, WE FEEL BECAUSE THE TIRE SIZES BEING REPLACED WERE THE SAME AS OURS, WE SHOULD BE INCLUDED. MONACO STATES THEY DID NOT TELL GOODYEAR NOT TO REPLACE THE TIRES, GOODYEAR CHOSE NOT TO PUT LARGER TIRES ON. WE HAVE ALSO SOUGHT TO HAVE THE MONROE SHOCKS REPLACED AND WERE TOLD BY MONROE THAT ROADMASTER WOULD HAVE TO TAKE THEM OFF AND SEND THEM BACK; HOWEVER, BECAUSE OF THE LEGAL DISPUTE, ROADMASTER WILL NOT DO THIS. THE SHOCKS ARE UNDER WARRANTY. WE ARE STILL BEING TOLD TO CONTACT A MONROE DEALER. HOWEVER, WE STILL FEEL THAT BECAUSE MONACO HAS BEEN AWARE OF THIS PROBLEM WITH THE STEERING SINCE WE'VE HAD THE MOTOR HOME, THEY SHOULD BE MORE COOPERATIVE WHEN OUTSIDE AGENCIES TRY TO ASSIST US. WE FEEL THE MOTOR HOME IS NOT SAFE TO DRIVE BECAUSE OF THE STEERING.

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE FRONT TIRES HAVE SIDEWALL SEPARATION CAUSING A DISTRACTION TO THE CONSUMER. SIZE#24575R16 PLEASE PROVIDE THE DOT#. DEALER NOTIFIED. TS *DT

I AM ADDING TO A PREVIOUS COMPLAINT [ODI 768857 - REF 704187] REPORTING 2 GOODYEAR SIDE WALL TIRE FAILURES. I HAVE NOW EXPERIENCED A 3RD SIDE WALL BUBBLE AND FAILURE. AGAIN THERE IS NO RIM DAMAGE AND PROPER TIRE PRESSURES HAVE BEEN MAINTAINED. THE CAR HAS NOT BEEN OPERATED OFF ROAD. I'M CAUGHT BETWEEN AUDI WHICH TAKES NO RESPONSIBILITY FOR THE TIRES ON THEIR CARS AND GOODYEAR. I HAVE NEVER HAD TIRE FAILURES ON ANY OF THE OTHER 5 CARS WE OWN AND CONTINUE TO BE SURE THAT THIS MUST BE A COMMON PROBLEM CAUSED BY WEAK SIDE WALLS.

UPDATE TO OD ID 8005766. WE HAVE BEEN TRYING TO GET OUR STEERING PROBLEM SOLVED WITH MONACO BUT THEY REFUSE TO DO ANYTHING BECAUSE WE HAVE A LAWSUIT PENDING (THE LAWSUIT DOES NOT ADDRESS THE STEERING PROBLEM). WE RECENTLY LEARNED THAT GOODYEAR HAS A RECALL (PSB#2002-20) ON OUR TIRES, WHICH ONLY HAVE 15,000 MILES ON AND ARE BADLY WORN, BUT MONACO WILL NOT AUTHORIZE THE REPLACEMENT BECAUSE OF OUR LAWSUIT. WE WANT TO UPDATE THIS COMPLAINT SO, IN THE EVENT WE ARE INVOLVED IN AN ACCIDENT WE HAVE ON RECORD THAT MONACO HAS REFUSED TO ADDRESS THIS STEERING PROBLEM.

SINCE DAY ONE HAVE HAD A "WOBBLE" IN FRONT END. STEERING WHEEL MOVES BACK AND FORTH. FEEL VIBRATION THROUGH FLOOR BOARD. THIS AT 35-40 MPH. NO "WOBBLE" OR VIBRATIONS AT HIGHER SPEEDS. TIRES ROTATED AND FRONT END BALANCED THREE TIMES. NO HELP. DODGE DEALER NO HELP. THEY SAID IT WAS THE GOODYEAR TIRES AND TO REPLACE THEM WITH MICHELIN. WILL BE LOOKING INTO FRONT AXLE OR DRIVELINE PROBLEMS NEXT.

CONSUMER CALLED COMPLAINING ABOUT HAVING A DEFECTIVE RIM ON THE VEHICLE. ALSO STATED THAT THERE IS A CRACK OF ABOUT TWO INCHES TRUE THE WHOLE RIM AND IS NEVER BEEN USED ALSO SAID THAT THIS IS A SPARE TIRE. MANUFACTURE WAS NOT CONTACTED AT THE TIME OF THIS CALL. TS