GOODYEAR TIRES Complaints

ON 12/16/14 I PURCHASED A SET OF 4 NEW 215/60R/16 95T GOODYEAR VIVA2 TIRES FROM LOUISVILLE WALMART SUPERCENTER 175 OUTER LOOP LOUISVILLE, KY 40214 FOR A 2005 CHEVROLET MALIBU MAXX. ON 05/19/2015, WITH APPROPRIATELY 1500 MILES ON THE TIRES. WHILE DRIVING AT 50 MPH THE RIGHT REAR TIRE FAILED DUE TO SIDEWALL SEPARATION. DUE TO LOW SPEED AND LIGHT TRAFFIC THERE WAS NO ACCIDENT, AT HIGHWAY SPEED THIS WOULD NOT HAVE BEEN THE CASE. NO DAMAGE TO THE TIRE OTHER THAN SIDEWALL SEPARATION WAS NOTED BY WALMART SERVICE TECHNICIAN. I WAS NOT TOLD UNTIL LATER THAT THE TIRE WAS REPLACED BY A GOODYEAR 215/60R/16 95T VIVA 3 WITH A DIFFERENT TREED PATTERN(I DO NOT FEEL THIS IS SAFE) DUE TO GOODYEAR NO LONGER MAKING THE VIVA 2 DUE TO PROBLEMS WITH THE TIRE.

WE HAVE APPROXIMATELY 28000 MILES ON OUR 2013 CHEVROLET CRUZE. TODAY, WE WERE RETURNING FROM A TRIP TO SEE FAMILY ABOUT 70 MILES AWAY AND SUFFERED A TIRE FAILURE. THE TIRE RIPPED IN THE SIDEWALL. I REPLACED IT WITH THE SPARE AND DRIVE CAREFULLY AVOIDING HIGHWAYS ON THE ROUTE HOME. UPON ARRIVING, I PROMPTLY CHECKED THE OTHER TIRES. I ALSO SEE SIGNS OF A SIMILAR SIDEWALL FAILURE BEGINNING ON THE OTHER FRONT TIRE! I LUCKILY NOTICED THE TIRE PRESSURE DROPPING AND AVOIDED A BARI ONE BLOWOUT. AFTER SEEING THE OTHER FRONT TIRE I REALIZE WE ARE LUCKY TO HAVE MADE IT HOME AND THE CAR IS PARKED UNTIL MONDAY WHEN I CAN CALL GOODYEAR AND CHEVROLET. WE WERE TRAVELING WITH OUR 7 MONTH OLD SON. I CAN'T BELIEVE THE WE RISKED HIS LIFE WITH THESE TIRES! A QUICK WEB SEARCH SHOWED ISSUES WITH CHEVY VOLTS WITH GOODYEAR ASSURANCE FUEL MAX ALSO. A SIDEWALL ISSUE AS WELL! THIS NEEDS TO BE FIXED BEFORE SOMEONE GETS HURT OR KILLED.

2014 JEEP GRAND CHEROKEE CAME WITH OEM GOODYEAR FORTERA HL 265/50R20 TIRES. THE TIRES HAD ONLY 15K MILES AND WERE INADEQUATE DURING EVEN SMALL AMOUNTS OF RAIN OR SNOW. THE CAR WAS CONSTANTLY LOSING GRIP ON THE ROAD EVENTUALLY LEADING TO ME CRASHING INTO A POLE GOING 20 MPH CAUSING $17K IN DAMAGE. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, SIZE: P225/55R17. WHILE DRIVING AT APPROXIMATELY 55 MPH, THERE WAS A VIBRATION PRESENT AND THEN THERE WAS A SUDDEN POP SOUND ON THE REAR DRIVER SIDE. THE CONTACT STATED THAT THE DRIVER SIDE REAR TIRE BLEW OUT AND SPLIT THREE WAYS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE THREAD SEPARATED FROM THE TIRE THREE SEPARATE WAYS. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 11,875.

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. WHILE ATTEMPTING TO START THE VEHICLE, THE LOW TIRE PRESSURE WARNING INDICATOR FOR THE FRONT PASSENGER SIDE TIRE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIRE HAD DRY ROTTED AND HAD CRACKS. THE TECHNICIAN FILLED THE TIRE WITH AIR; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH ALL FOUR TIRES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15T002000 (TIRES); HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 79,000 AND THE TIRE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2013 FORD F-150 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/65/R18 (NA). WHILE ROTATING THE TIRES, THE CONTACT NOTICED CRACKS BETWEEN THE TREAD. THE CONTACT MENTIONED THAT ALL FOUR TIRES EXPERIENCED CRACKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER, WHO BOTH STATED THAT ALL THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,500.

MY DAUGHTER AND SON IN LAW HAD PURCHASED GOOD YEAR TIRES 8 MONTHS AGO AND HAVE LESS THAN 8,000 MILES ON THEM WHEN ONE TIRE SIDE WALL ON THE TIRE FAILED WHEN THEY TOOK IT TO THE DEALER THEY WERE TOLD THAT THE FAILURE WAS DUE TO A POT HOLE. THE FAILURE WAS THE SIDEWALL AND THEREFORE IN OUR MINDS THAT PARTICULAR TIRE SIDEWALL HAD TO BE DEFECTIVE. THEY WERE TOLD THAT THEY HAD TO PAY FOR A NEW TIRE. THIS IS TOTALLY UNACCEPTABLE. GOODYEAR SHOULD RECOGNIZE THAT THE FAILURE COULD HAVE TAKEN PLACE ON THE HIGHWAY AT HIGH SPEEDS WHERE MY DAUGHTER, SON IN LAW AND GRAND CHILDREN COULD HAVE EASILY BEEN KILLED. THERE NEEDS TO BE SOME JUSTIFICATION TO THEM OTHER THAN SOME MECHANIC TELLING THEM IT WAS DUE TO A POT HOLE.. *TR

THE TIRES HAVE BEEN ON THE CAR WITH CORRECT PRESSURES SINCE PURCHASE OCT 2012 AND PROPER ROTATION. PRESSURES ARE MONITORED. ON THE INCIDENT DATE, I HAD DRIVEN APPROX 80 MILES AT SPEEDS UNDER 60 MILES/HR WITH NO HEAVY BREAKING, ON SMOOTH ROAD, WHEN SUDDENLY, ON THE INTERSTATE, THE TIRE BEGAN LOOSING PRESSURE FROM 40 LBS TO <34 LBS (WITH CAR WARNING). WITH PRESSURE GOING STEADILY DOWN, I WAS ABLE TO SAFELY GET OFF THE INTERSTATE ONTO A SIDE ROAD AND CHURCH, WHERE I SAW THE SIDEWALL HAD SPLIT WITH AIR ESCAPING (NOW 24 LBS PRESSURE). I CALLED ONSTAR AND USED THE EMERGENCY PUMP AND RUBBER GOO TO TRY AND STOP THE AIR ESCAPING AND WAS SUCCESSFUL AT HALTING THE LEAK, BUILDING PRESSURE BACK TO 29 LBS. I DROVE THE CARE WITH ONSTAR ON LINE TO DROP OFF MY PASSENGERS LIVING NEARBY, AND THEN HAD THE TOW TRUCK COME TO PICK UP THE CAR TO TAKE TO THE DEALERSHIP. THE CAR WAS DELIVERED AT THE DEALERSHIP WITH THE TIRE PRESSURE STILL AT 23 LBS. I WAS TOLD I WOULD HAVE TO BUY A NEW TIRE AND CANISTER, AND THAT THE OCCURRENCE WAS NOT A DESIGN PROBLEM OF THE TIRE. I HAD NEVER NOTED ANY PRIOR PROBLEMS OR DEFECTS IN THIS TIRE, AND IN 45 YRS DRIVING, HAVE NEVER EXPERIENCED A TIRE FAILURE LIKE THIS. NOTED IS THAT THE TIRE PRESSURE IS MUCH HIGHER THAN ANY TIRE I HAVE OWNED. THERE IS CONSIDERABLE SALT PUT ON THE ROADS AND I'VE HAD OTHER TIRES I'VE HAD TO REPLACE AT 5 YRS. WHILE I KNEW I WOULD NEED TO PAY FOR THE TIRE, I'D ASKED THAT THE TIRE AND OTHERS BE TAKEN FOR A BETTER INVESTIGATION AND THAT I HAD STRONG CONCERNS ABOUT SAFETY GIVEN HOW THE TIRE HAD FAILED. I HAVE NOTIFIED GOODYEAR (REF NUMBER 145-9946) AND CHEVROLET - CHAT ADVISOR AND VOLT ADVISOR GROUP. I ALSO NOTIFIED MY INSURANCE COMPANY USAA. ON THE VOLT FORUM, THERE IS A SIMILAR DESCRIPTION OF A SIDEWALL LEAKING ESCAPING AIR WITH THE CAR AT HOME. *TR

COMING BACK FROM NEW YORK ON 95 NORTH I HIT A HUGE POTHOLE WHEN I WAS SWITCHING LANES. AS I STOPPED TO TAKE A LOOK I NOTICED A BULGE ON THE SIDEWALL OF MY RIGHT FRONT TIRE AND THE RIM IS DAMAGED. IT IS NOT FIXABLE AND THE TIRE NEED TO BE REPLACED! *TR

WE PURCHASED A 2011 GMC 2500 HD NEW TRUCK. WE HAD A TIRE SEPARATE ON 4/2/2012 AT 1232 MILES. WE HAD ANOTHER TIRE SEPARATE ON 3/30/2015 AT 16,112 MILES. *TR