HANKOOK DYNAPRO AS TIRES Complaints

WHILE ROTATING MY TIRES THE SERVICEMAN NOTICED A BULGE ON MY INSIDE SIDEWALL OF THE TIRE. A CHECK OF THE REST OF THE TIRES RESULTED IN THREE OF THE TIRE HAVING A BULGE ON THE INSIDE SIDEWALL, ONE ALMOST TO A POINT OF BURSTING. I GOT ON THE HANKOOK WEBSITE AND NOTICED THAT THERE WAS A TIRE RECALL TO ALMOST THE SAME TIRE. THE TIRE WAS A 70 AND MINE IS A 65. THE DESCRIPTION GIVEN FOR THE RECALL IS WHAT IS HAPPENING TO MINE. THE SIDE WALL IS DEFECTIVE. THE TIRE IN QUESTION IS THE HANKOOK 265/65R17 DYNAPRO AS. *TR

TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500 EQUIPPED WITH HANKOOK DYNAPRO AS TIRES, SIZE POOH/ DOT NUMBER T79NJNH1609. THE CONTACT STATED HE RECEIVED A VOLUNTARY RECALL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO REPAIR SHOP FOR THE TIRES TO BE INSPECTED. THE MECHANIC STATED THE TIRES WERE NOT INCLUDED IN THE RECALL. THE CONTACT STATED HE INSPECTED THE TIRES AND NOTICED THE TIRES WERE IN THE SAME DOT RANGE. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP WHERE THE TECHNICIANS STATED THE TIRES WERE INCLUDED AND NOTICED THERE WAS TWO GASHES ON THE SIDE WALL OF THE REAR DRIVER'S SIDE TIRE. THE TECHNICIAN STATED ONE GASH WAS APPROXIMATELY SIX INCHES LONG AND THE OTHER WAS APPROXIMATELY FOUR INCHES LONG. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE TIRE MILEAGE WAS 13,500. THE VEHICLES CURRENT MILEAGE WAS 133,740.

TRAVELING WESTBOUND IN HWY 54 EAST OF STRATFORD, TX THE LEFT REAR TIRE EXPLODED ON OUR 2008 PLEASURE-WAY RV. THIS RV IS BUILT ON A FORD E350 CHASSIS. THE VEHICLE IMMEDIATELY BECAME UNCONTROLLABLE AND DRIFTED INTO THE PATH OF AN ONCOMING TRACTOR-TRAILER. DRIVER STEERED VEHICLE TO THE RIGHT TO AVOID THE ONCOMING TRUCK, THE RV CROSSED OVER THE ROAD INTO A DITCH ON THE RIGHT, AGAIN TURNED TO THE LEFT AND RE-ENTERED THE ROADWAY AT A SHARP ANGLE CAUSING THE VEHICLE TO ROLL ONTO ITS RIGHT SIDE. PASSENGER 1 SUSTAINED A BROKEN RIGHT SHOULDER AND BACK INJURIES, PASSENGER 2 SUSTAINED A SEVERELY SPRAINED WRIST. TIRE PRESSURE WAS CHECKED BEFORE BEGINNING THE TRIP, AND TIRES WERE VISUALLY INSPECTED AT A REST STOP 90 MINUTES BEFORE INCIDENT. VEHICLE WAS LIGHTLY LOADED AND WELL BELOW GVWR. THESE WERE OEM TIRES WITH LESS THAN 10,000 MILES AND HAD ALWAYS BEEN PROPERLY MAINTAINED. THERE WAS ABSOLUTELY NO WARNING BEFORE THE TIRE FAILED. *TR

TL*THE CONTACT OWNS A 2006 SILVERADO WITH HANKOOK TIRES, DYNAPRO AS SIZE 235/85/R16 (NA). SHE STATED THE TIRES WERE PURCHASED AS REPLACEMENTS IN 2009. WHILE DRIVING 55 MPH, THE REAR RIGHT TIRE BLEW; THE CONTACT STATED THIS WAS THE SECOND TIRE THAT EXPERIENCED A BLOWOUT. THE CONTACT STATED SHE CHANGED OUT THE TIRE WITH HER SPARE. SHE DID NOT CONTACT THE PLACE WHERE THE TIRES WERE PURCHASED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

I BOUGHT NEW A 2007 E350 HEAVY DUTY DIESEL CARGO VAN THAT DEVELOPED DANGEROUS DRIVING/HANDLING CONDITION AT APP 75,000 MILES. NEVER A ACCIDENT, ALWAYS PROPERLY SERVICED, FREEWAY DRIVING 90% OF THE TIME , LOAD EVENLY DISPERSED AND UNDER WEIGHT FOR E350. IT HAS FLOATY, DRIFTY, WANDERING HANDLING AT FREEWAY SPEEDS. CONSTANT CONDITION NOW. DEALER HAS HAD VAN 4-5 TIMES AND IN THEIR POSSESSION FOR OVER 40 DAYS OFF AND ON. 3 MONTHS PURSUING THE PROBLEM. WE HAVE REPLACED BUSHINGS, COIL SPRINGS, SHOCKS, DRIVING GEAR BOX AND ALIGNED THE VAN 3 TIMES. FORD TECH'S INVOLVED. 3 MONTHS AND $3000.00 EXPENSES INCURRED, THE PROBLEM STILL PERSISTS. I DROPPED THE VEHICLE THIS WEEK TO LET THE DEALER HAVE ONE MORE SHOT TO FIX THE PROBLEM OR REPLACE THE VEHICLE. MY SERVICE REP ADVISED ME TODAY THAT THE VAN IS DRIVING FINE AND THAT IT IS MY IMAGINATION THAT THE CONDITION STILL PERSISTS. ARGUED WITH ME , AND INFORMED ME THEY WERE NOT GOING TO PURSUE THE PROBLEM ANY FURTHER. MY FORD SERVICE DEPT/ DEALER IS NOW FLAT OUT DENYING THAT THE PROBLEM EXISTS. AT FREEWAY SPEEDS THIS VEHICLE IS HARD TO DRIVE WITHOUT A WHITE KNUCKLE RIDE. RIDES BETTER BECAUSE OF THE NEW SHOCKS AND SPRINGS BUT THE FLOATY, WANDERING DRIVABILITY STILL VERY PRESENT AND CONSTANT AT FREEWAY SPEEDS. THERE ARE OTHER NHTSA COMPLAINTS AND BULLETINS REGARDING THIS VERY PROBLEM WITH MY SAME MODEL VAN. UNACCEPTABLE. DANGEROUS. VAN ALSO HAD TREAD SEPARATION ON EVERY FACTORY TIRE INCLUDING THE SPARE AT 30,000-45,000. VERY DANGEROUS. *TR

1. WAS DRIVING TO WORK IN MY 2007 FORD EDGE SEL WITH HANKOOK TIRES, WHEN THE LOW TIRE PRESSURE INDICATOR LIGHT TURNED ON. 2. AT WORK, I FOUND A TIRE WAS AT 20 PSI AND LEAKING FROM A CRACK AT THE BASE OF THE VALVE STEM. I INSPECTED THE THREE OTHER STEMS AND FOUND THEM WITH CRACKS AT THE BASE OF THE VALVE STEM. 3. I TOOK THE CAR INTO THE LOCAL FORD DEALERSHIP. THEY CHARGED ME FOR THE REPLACEMENT OF THE LEAKING VALVE STEM. THEY DID NOT TOUCH THE OTHER THREE VALVE STEMS. THE VERY NEXT DAY, ANOTHER VALVE STEM FAILED AND BEGAN TO LEAK. *TR

WHEN I TOOK MY 2007 FORD F150 IN FOR TIRE ROTATION, THE FORD TECHNICIAN HAD SAID THAT I HAD CUPPED FRONT TIRES, AT THAT TIME MIRE TIRES HAD ABOUT 9 TO 11 THOUSAND MILES ON THEM AND WERE ONLY A FEW MONTHS OLD, FORD WOULD NOT COVER THE ABNORMAL ROUNDING OF THE TIRE AND SAID I SHOULD BUY SOME NEW ONES FROM THEM. A FEW MONTHS LATER MY OTHER TWO TIRES HAD STARTED FORMING BALLS ON THE INSIDE SIDE WALL OF THE TIRE, WHICH I WAS NOT AWARE UNTIL I WENT TO GET MY STATE INSPECTION STICKER, THE TECHNICIAN AT PUEBLO TIRES TOLD ME I HAD SEVERAL BALLS ON THE SIDES OF MY TIRES HE ALSO TOLD ME MY VEHICLE WOULD NOT PASS INSPECTION BECAUSE THE TREAD WAS TO WORN, HE EVEN SHOWED ME THE TREAD LEVELS WITH A TREAD METER AND I VERIFIED THERE WAS NOT ENOUGH TREAD ON THE TIRES. THE MILEAGE ON THE TRUCK AT THAT TIME WAS ONLY 15000 MILES SO I REPLACED THEM SO IT WOULD BASS INSPECTION AND FOR MY SAFETY AND OTHERS AS WELL.. <BR> WHEN I PURCHASED MY VEHICLE IT CAME WITH A MANUAL STATING HOW MUCH AIR AND HOW MANY MILES A CERTAIN BRAND OF TIRE WAS SUPPOSED TO AVERAGE MINE SAID I SHOULD HAVE GOTTEN 30000 MILES MINIMUM BEFORE REPLACEMENT, FORD IS OBVIOUSLY USING FALSE STATISTICS TO MARKET THESE DEFECTIVE TIRES. *TR

TIRE BLOWOUT BRAND: HANKOOK MODEL: DYNAPRO AS MADE: KOREA DOT: T79C PJNH 4008 I HAVE HAD MULTIPLE PROBLEMS WITH THESE TIRES, WHILE DRIVING HOME MY FRONT TIRE BLEW OUT ON MY 2009 FORD F150 TRUCK CAUSING ME TO HIT THE SIDE MEDIAN WHICH THEN CAUSED MY TRAILER TIRE TO BLOW OUT AND BENT MY TRAILER TIRES RIM AS WELL. WHEN THIS INCIDENT OCCURRED MY TRUCK ONLY HAD A LITTLE OVER 3000 MILES ON IT. I TOOK IT TO MY FORD DEALER AND THEY ARGUED THAT SOME ONE CUT IT. WHEN I TOOK IT TO ANOTHER TIRE SHOP BEFORE THEY EVEN LOOKED AT IT THEY SAID THAT THE RIM ON THE TIRE HAD CAUSED THE CUT. AND IT INDEED WAS FORDS FAULT. I REPLACED THE TIRE AND BOUGHT A NEW ONE FROM DISCOUNT TIRE. SAME BRAND SAME MODEL SO IT WOULD MATCH. TODAY ON JAN 14 2010 I TOOK MY TRUCK IN FOR AN OIL CHANGE AND TIRE ROTATION, WHEN THEY ROTATED MY TIRES THE NEW TIRE I BOUGHT HAD A MASSIVE BALL ON THE INSIDE OF IT. THE NEW TIRE ONLY HAD 3000 MILES OF WEAR. THESE TIRES ARE THE STOCK TIRES THAT FORD HAS BEEN USING ON THEIR F-150 SERIES SINCE 2007 AND PROBABLY LONGER. I HAD A SET OF THESE TIRES ON MY 2007 F-150 AND AT 9000 MILES THEY STARTED FORMING BALLS ON THE TIRES, AND THE FRONT TIRES BEGAN TO CUP OUTWARD. BOTH TRUCKS I HAVE PURCHASED FROM SPIKES FORD IN MISSION TEXAS. WHEN I PURCHASED MY VEHICLES THEY CAME WITH TIRE ROAD HAZARD WARRANTY WHEN I TOOK IT TO FORD THEY TOLD ME IT WAS MY PROBLEM AND WOULD NOT COVER ANYTHING. IN MY OPINION THESE PROBLEMS ON TWO SEPARATE VEHICLES TWO YEARS APART ARE A FIRESTONE HAZARD IN THE MAKING. I LIKE FORD VEHICLES BUT WHEN SOMEONE STARTS PUTTING MY LIFE AND OTHERS IN DANGER I CANT TOLERATE THAT. I KNOW THAT IF THIS INCIDENT HAS OCCURRED TO ME MULTIPLE TIMES WITH TWO DIFFERENT F-150S FROM TWO DIFFERENT YEARS IT HAS OCCURRED TO OTHERS AS WELL. *TR

SALVADOR ALARCON WHO IS THE OWNER OF ALARCON'S TIRE SHOP WAS ACTED DECEITFULLY BY HAVING HIS STAFF INSTALL 235X65X17 VEHICLE TIRES ON MY 2005 NISSAN PATHFINDER WHICH USES 265X65X17 TIRES. THESE TIRES NOT ONLY COMPROMISE THE SAFETY OF MY FAMILY AND MYSELF BUT CAUSE A SIGNIFICANT AMOUNT OF WEAR AND TEAR ON MY VEHICLE. ALARCON'S TIRE SHOP 495 E 26TH ST OGDEN, UT 84401. *TR

TUESDAY MORNING WHEN I WENT OUT TO MY TRUCK THE TIRE LOOKED TO ME TO BE LOW ON AIR AND LOW PRESSURE LIGHT WAS ON IN THE TRUCK. I DROVE TO MY SHOP (APPROX. 7.2 MI.), TOOK OFF THE WHEEL TO CHECK FOR LEAKS (FOUND NON), CHECKED THE AIR PRESSURE AND IT WAS AT 28 LBS, I FILLED THE TIRE WITH AIR TO 36 LBS. THE LOW PRESSURE INDICATOR LIGHT DID NOT GO OUT. I CHECKED THE OTHER 3 TIRES AND FOUND THEM ALL TO BE LOW SO I FILLED THEM WITH AIR TO 36 LBS AND THE LIGHT WENT OUT. AT THE END OF THE DAY I DROVE HOME, THEN TOOK MY WIFE TO DINNER (APPROX. 5 MI.). WHEN WE PULLED INTO THE RESTAURANT PARKING LOT AND TURNED RIGHT INTO A PARKING SPOT, THE LEFT FRONT TIRE BLEW OFF THE RIM AS I CAME TO A STOP. I AM NOT AS CONCERNED ABOUT GETTING A 'FREE' TIRE AS I AM OF THE SAFETY FACTOR INVOLVED. I HAVE 4 HANKOOK TIRES ON THIS TRUCK AND IT CONCERNS ME THAT ANOTHER ONE MAY BLOW APART (POSSIBLY AT FREEWAY SPEED). I DO BELIEVE THAT THIS WAS A DEFECTIVE TIRE. I AM 65 YEARS OLD AND I'VE WORKED ON CARS ALL MY LIFE AND I'VE NEVER SEEN A TIRE BEAD SPLIT THE WAY THIS ONE DID. I ALSO HAVE ASSOCIATES IN THE AUTOMOTIVE BUSINESS WHO AFTER SEEING THE DAMAGED TIRE COMPLETELY AGREE WITH ME. I WOULD HATE TO SEE A REPEAT OF THE FORD EXPLORER TIRE PROBLEM THAT OCCURRED WITH FIRESTONE SEVERAL YEARS BACK; AND I HATE TO THINK THERE ARE MORE DEFECTIVE TIRES OUT THERE. I SPOKE WITH AND EMAILED THIS INFORMATION TO AL ABRADOR AT HANKOOK TIRE AND HE SAID 'IT WAS THE FAULT OF THE PERSON THAT MOUNTED THE TIRES', HE ALSO SAID THAT HANKOOK HAS HAD NO OTHER COMPLAINTS REGARDING THESE TIRES. I WENT TO THE TIRE SHOP WHERE I'VE DONE BUSINESS FOR THE PAST 20 YEARS AND THEY SAID THEY HAD NEVER SEEN A BROKEN BEAD LIKE THIS ONE. AFTER LOOKING AT THE NHTSA SITE I SEE THERE ARE INDEED MANY COMPLAINTS REGARDING HANKOOK TIRES. AGAIN, I AM CONCERNED WITH MY OWN AS WELL AS PUBLIC SAFETY IN THIS MATTER. *TR