LES SCHWAB RETREADED TIRES TIRES Complaints

The contact owns a 2017 Acura MDX equipped with Les Schwab Tires, Tire Line: Back Country Touring, Tire Size: 245/50/R20, DOT Number: UP76 DRW. The contact stated that while making a left turn, the front passenger’s side tire rolled over a plastic lane divider. The contact then heard air being released from the tire and immediately pulled over into a parking lot. The contact discovered side wall separation on the front passenger’s side tire and pulled into gas station to replace the tire with the spare. Upon investigation, the contact discovered NHTSA Campaign Number: 21T002000 (Tires) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the tire size was not included in the recall. The tire was not replaced. The vehicle and tire failure mileages were not provided.

I PURCHASED 4 NEW TIRES FROM LES SCHWAB ON 11-29-17 (102T ROAD CONTROL NW3 ALL SEASONS BW TIRES). SEVEN MONTHS LATER, ON 6-20-18, ONE OF THE TIRES BLEW OUT. I HAD DRIVEN FOR 1-1/2 HOURS IN 80 DEGREE WEATHER, AND WAS IDLING AT A TRAFFIC LIGHT WHEN THE TIRE BLEW (LOUD EXPLOSION). I DIDN'T HAVE ANY WARNING. THE TIRE WAS SPLIT OR SEPARATED NEAR THE RIM. THE TIRE HAD BEEN INFLATED CORRECTLY AND WAS OTHERWISE IN GOOD CONDITION. THERE HADN'T BEEN ANY CASES OF IMPACT TO THE TIRE OR AN OVERLOADED CAR. I DIDN'T SUFFER ANY DAMAGE, BECAUSE I WAS VERY LUCKY TO NOT BE ON THE FREEWAY. LES SCHWAB REPLACED THE TIRE FOR FREE, AS IT WAS STILL UNDER WARRANTY. I ASKED WHAT THEY THINK HAPPENED TO THE TIRE, BECAUSE I'M CONCERNED ABOUT WHETHER OR NOT I MIGHT HAVE THE SAME PROBLEM WITH THE REMAINING 3 TIRES, AND THEY DIDN'T RESPOND.