MICHELIN MX TIRES Complaints

The contact owns a 2017 Volkswagen Passat equipped with Michelin Tires, Tire Line: T1XX, Tire Size: 235/45/R18, DOT Number: B9ELT1XX. The contact stated that while the vehicle was in a parking lot, the contact became aware that the rear passenger’s side tire had three cracks approximately 3 inches in length on the side wall near the rim. The vehicle was taken to a tire dealer for inspection, and the tire dealer informed the contact that there was no issue with the integrity of the tire. The manufacturer was not notified of the failure. The vehicle failure mileage was 123,393. The tire failure mileage was 30,000.

The contact owns a 2022 Honda Accord equipped with Michelin Tires, Tire Line: Primacy MXM4, Tire Size: 235/40/R19, DOT Number: (Not Provided). The contact stated that while driving at highway speeds, the driver's side rear tire experienced tread separation. There were no warning lights illuminated. The contact called the local dealer, but the tire was not inspected or replaced. The manufacturer was contacted and recommended a tire replacement. The vehicle was taken to an independent mechanic who stated there was a complete tire separation failure and cap. The failure mileage was approximately 1,200.

I HAD INSTALLED 4 NEW TIRES [P225/45R-17 MICHELIN PRIMACY MXM4 ZP TPC SPEC, RUN FLAT] IN NOVEMBER 2017 ON MY 2011 BMW 328I. ONE YEAR LATER I STARTED TO GET TIRE PRESSURE LIGHT ON MY REAR RIGHT TIRE. WHEN I WENT TO CHECK THE AIR, I NOTICED BOTH OF MY REAR TIRES WERE BOLD LIKE RACE CAR TIRES. I CALLED TIRE RACK TO FIND OUT ABOUT THE WARRANTY, THEY ASKED ME TO BY NEW ONES AND SEND THE OLD ONES BACK. I AM JUST CONCERN WITH THE CONDITION, IF THE TIRES SHOULD GET THIS BAD BEFORE ANY WARNING. I HAVE INCLUDED THE PICTURES OF THE TIRES THAT I PLAN TO RETURN TO TIRE RACK.

PURCHASED A WHOLE SET OF MICHELIN PRIMACY MXV4 TIRES ON 10/13/2016, WITH ODOMETER 54993. DURING THE SERVICE ON 04/18/2018, WITH ODOMETER 79700, I WAS INFORMED TWO FRONT TIRES MEASURE BELOW 2/32NDS OF AN INCH, AND THE TIRES NEED TO BE REPLACED.

TL* THE CONTACT OWNS A 2014 TOYOTA SIENNA EQUIPPED WITH MICHELIN PRIMARY MXV TIRES, SIZE: PT335/60/R17 (NA). WHILE DRIVING, THERE WAS AN ABNORMAL, LOUD NOISE. THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE TIRE BLEW OUT AND THE TREAD SEPARATED FROM THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE REAR DRIVER'S SIDE TIRE WAS REPLACED. THERE WERE NO ISSUES WITH THE OTHER TIRES ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND DOT NUMBER WERE UNKNOWN. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 24,000.

ON THE MORNING OF 12/14/15, WHILE TAKING MY NEW CAR , THAT HAD 3,400 MILES ON IT, TO THE DEALERAHIP FOR IT'S FIRST NEW CAR SERVICE I HAD A BLOW OUT OF THE REAR PASSENGER TIRE ON THE FLORIDA TURNPIKE DOING 70 MPH. WHEN I FINALLY ARRIVED AT THE DEALERSHIP THEY EXAMINED THE BLOW OUT AND COULD SEE NO DAMAGE TO THE TIRE THAT WOULD ACCOUNT FOR THE BLOW OUT. THE SAME WAS TRUE WHEN I GOT TO A MICHELIN DEALER WHO ALSO EXAMINED THE TIRE, HE COULD FIND NO DAMAGE THAT WOULD SUPPORT ANYTHING OTHER THAN A DEFECTIVE TIRE. WHEN THE TIRE BLEW IT BROKE THE REAR WHEEL SUSPENSION COVER. MICHELIN REFUSED TO PAY FOR THE COST OF THE NEW TIRE SINCE THE BLOW OUT CAUSED ADDITIONAL DAMAGE TO THE REAR SUSPENSION. MICHELIN WANT ME TO GO THROUGH THEIR "CLAIM PROCESS" WHICH INCLUDES, BUT IS NOT LIMITED TO MY RETURNING THE TIRE. AFTER NUMEROUS PHONE CALLS, EXPLAINING THAT BEING A SENIOR CITIZEN , CARRYING A TIRE TO BE MAILED IS NOT AN OPTION NOR WAS THE COLLECTION OF THE RUBBER THAT WAS LEFT ON THE TURNPIKE AN OPTION FOR ME TO COLLECT AND SEND, IN THE AT]LTERNATIVE I'VE ASKED MICHELIN TO SEND ONE OF THEIR REPRESENTATIVES TO MY HOME TO EXAMINE THE REMAINS OF THE TIRE ONOLY TO0 BE TOLD THAT IS NOT THEIR POLICY I AM AFRAID TO DRIVE THIS NEW CAR FOR FEAR OF THE OTHER 3 TIRES BLOWING OUT. I WANT MICHELIN TO REPLACE THE 3 REMAINING TIRES THAT ARE CURRENTLY ON THE CAR, TO PAY THE COST OF THE REAR WHEEL SUSPENSION WHICH IS $199.94, AND REIMBURSE ME FOR THE $201.43 I PAY TO REPLACE THE TIRE THAT BLEW OUT. SINCE TIRES ARE OUR FIRST LINE OF DEFENSE, MY FEARS ARE BASED ON MY HORRIBLE EXPERIENCE. I NEED MICHELIN TO STEP UP AND STAND BEHIND THEIR PRODUCT. PICTURES OF TIRE AVAILABLE UPON REQUEST EMAIL: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ON 12/30/2015, THE TIRE PRESSURE LIGHT ON MY 2010 HYUNDAI SONATA WENT ON. I TOOK THE CAR ON 12/31/2015 TO DISCOUNT TIRE FOR THE TIRES TO BE CHECKED. THE TECH DISCOVERED THE SIDEWALLS ON ALL 4 TIRES WERE SEVERELY CRACKED. THE FRONT TIRE ON THE DRIVERS SIDE HAD A 5-6" LONG CRACK WHICH WAS A 1/2" DEEP. THE FRONT PASSENGER TIRE HAD A V SHAPED CRACK APPROX. 2" LONG ON EACH SIDE AND APPROX. 1/4" DEEP. BOTH OF THE REAR TIRES HAD VISIBLE CRACKS. THE TECH SAID IT WAS NOT SAFE TO DRIVE THE CAR & ALL 4 TIRES NEEDED TO BE REPLACED. THE TIRES ARE THE ORIGINAL MICHELIN ENERGY MXV4 S8 RADIAL SXE P215/60/R16-94V THAT CAME WITH THE CAR, WHICH I PURCHASED BRAND NEW. I HAVE ONLY 33,000 MILES ON THE CAR AND ALL 4 TIRES HAVE PLENTY OF TREAD LEFT AND SHOULD NOT HAVE HAD TO BE REPLACED. THERE CURRENTLY IS NOT & NEVER HAS BEEN A RECALL ON THESE TIRES. HOWEVER, THERE HAVE BEEN APPROX. 46 COMPLAINTS ON THIS SITE ALONE FOR THE SAME ISSUE THAT I AM CURRENTLY HAVING. THERE WERE DESCRIPTIONS ON THIS SITE OF DANGEROUS INCIDENTS THAT HAD HAPPENED ON HIGHWAYS, LOCAL STREETS, ETC. SITTING BLOWOUTS FOR NO APPARENT REASON THAT WERE CAUSED BY THE DEFECT IN THIS PARTICULAR TIRE. THESE COMPLAINTS HAVE BEEN DOCUMENTED ON YOUR SITE STARTING IN APRIL 2003 & ARE STILL CURRENTLY HAPPENING. MICHELIN HAS NOT TAKEN RESPONSIBILITY FOR THEIR DEFECTIVE TIRES BY ISSUING A RECALL OR BY ALLOWING REPLACEMENT TIRES WITHOUT COST TO THE OWNER. I'VE TAKEN PHOTOS OF MY TIRES BUT WAS UNABLE TO UPLOAD THE PHOTOS TO THIS SITE. I WOULD LIKE AN INVESTIGATION TO BE DONE ON THIS TIRES DEFECTS AND IF A RECALL IS EVER DONE THAT I WOULD RECEIVE NOTIFICATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SIDEWALL OF TIRE SHOWED A BUBBLE AFTER 24,000 MILES ON A 2013 TOYOTA AVALON DISCOVERED BY DEALER ON ROUTINE MAINTENANCE. CONTACTED MICHELIN AND THEY SENT ME TO A DEALER THAT BUMPED UP THE PRICE $25 OVER THE PRICE THE DEALER QUOTED AND ONLY OFFERED 20% CREDIT. I BELIEVE THE SIDEWALL IS A MANUFACTURING DEFECT. I HAVE PHOTOS THAT I CAN SEND. THESE TIRES ARE A DANGER TO THE REINING PUBLIC AND NEED TO BE RECALLED BEFORE DEATH OR A SERIOUS INJURY RESULTS FROM THE SIDEWALL.

TIRES SHOWED SIDEWALL DRYROT WHICH WAS DISMISSED AS 'OZONE CRACKING' AND EXTREMELY REDUCED TRACTION AFTER 2 YEARS, 25,000 MILES. MICHELIN WOULD NOT MAKE GOOD ON COMPLAINT. ENTIRE SET HN7RPK1X4911, HN7RPK1X01122, HN7RPK1X4611, HN7RPK1X5111

THESE "RUNFLAT" TIRES HAVE HAD SOME IMPACTS FROM POTHOLES. I HAVE HAD 4 OF THEM FAIL BEGINNING WITH THE CITED UNITS. TYPICALLY, THE SIDEWALL BEGINS TO BULGE AND THEN A CRACK APPEARS SOME TIME LATER ABOUT 4 INCHES LONG EXTENDING WELL INTO THE TIRE ABOUT AN INCH AWAY FROM THE BEAD. THE CORD IS EXPOSED. *TR