MICHELIN PRIMACY TIRES Complaints

ABOUT 1:30 PM, MAY 23, 2015, I WAS DRIVING MY NEW 2015 HONDA ODYSSEY EX ON EAST BOUND OF RT 529 (PLAINFILD AVE) TO RT 1 IN EDISON, NJ, THE LEFT REAR BACK MICHELIN TIRE BLEW OUT ABOUT 100 YARDS AWAY FROM THE INTERSECTION. THERE WAS NOTHING ON THE ROAD. NOTHING WAS FOUND ON THE TIRE. I CALLED INSURANCE COMPANY, TOWING COMPANY, AND FINALLY I FOUND THAT A NISSAN DEALER IN RT 1 WAS JUST 200 YARDS AWAY. I SLOWLY DROVE THE VEHICLE TO THE DEALER, REPLACED THE SPARE TIRE. ON WEDNESDAY, I REPLACED A NEW MICHELIN SAME TIRE IN SWEENEY'S GULF AT EAST BRUNSWICK, NJ. THURSDAY, I WENT TO AUTOSPORT HONDA DEALER AT BRIDGEWATER, NJ WHERE I PURCHASED THE VEHICLE LAST OCTOBER. BUT THE DEALER AT FIRST DENIED THE TIRE HAD DEFECT, THEN THEY TOLD ME THAT THEY DIDN'T HANDLE THE TIRE WARRANTY, I HAD TO GO MICHELIN DEALER. ON FRIDAY, MAY 26, I WENT TO A MICHELIN DEALER IN OLD BRIDGE, NJ. THE STAFF TOLD ME THAT I HAD TO CALL MICHELIN TO SEE WHAT I SHOULD DO. I CALLED AND EMAILED MICHELIN. FOLLOWED THE INSTRUCTION, I WENT TO STS ON RT 18 TO CHECK. TODD CHECKED THE TIRE AND THE RIM, TOLD ME THAT THE TIRE HIT SOMETHING, WHICH CUT THE TIRE, NOT THE DEFECT BECAUSE HE SAW A SESAME BIG MARK ON THE EDGE OF THE RIM, WHICH CAUSED THE BLOW OUT. BUT HE COULDN'T ANSWER MY QUESTIONS: WHY THE FRONT TIRE WAS FINE? WHY THE TIRE NEAR THE RIM WAS NO ANY DAMAGE, THE BLOWOUT WAS IN THE MIDDLE OF THE SIDE OF THE TIRE, 3 INCHES AWAY FROM THE MARK ON THE RIM? WHY THE SHAP OF THE BLOWOUT WAS A IRREGULAR CURVE CRACK, NO STRAIGHT CUTTING EDGE AS HE SAID THAT SOMETHING CUT THE TIRE? I DIDN'T FEEL I HIT ANYTHING. I DIDN'T SEE ANYTHING ON THE ROAD. I STAYED THERE FOR ABOUT 1 HOUR BEFORE I TOOK MY CAR TO NISSAN DEALER. 529 IS A BUSY ROAD, AT LEAST HUNDREDS CARS PASSED IN ONE HOUR, NO ONE BLEW OUT. IT OBVIOUS THAT EITHER NOTHING ON THE ROAD, OR SOME TINY THING WHICH SHOULD NOT CAUSE A TIRE BLOWOUT. SO IT IS A DEFECT WHICH CAUSED THE BLOWOUT.

I HAVE REPEATED AND ONGOING PROBLEMS WITH BRAND NEW MICHELIN TIRES LOSING TRACTION, ESPECIALLY ON WET ROADS. THIS HAPPENS EVERY TIME I HAVE TO PULL OUT ONTO A HIGHWAY. IT ALSO HAPPENS LESS FREQUENTLY ON DRY ROADS. I HAVE SPOKEN WITH THE NEW CAR DEALERSHIP WHERE I BOUGHT THE VEHICLE AND WITH MICHELIN TIRE CUSTOMER SERVICE PEOPLE. THE TIRES ARE THE MICHELIN PRIMACY MXM4 P235/60R/18 ALL-SEASONTIRES. MICHELIN TOLD ME THAT "SLIPPAGE", (WHICH I CALL TRACTION,) IS NOT COVERED BY THEIR WARRANTY. IT IS EXTREMELY DISTURBING TO ME TO SEE A TIRE COMPANY, ESPECIALLY MICHELIN, TO SAY THAT THE TRACTIONS CAPABILITIES OF ONE OF THEIR NEW TIRES IS NOT SOMETHING THEY WILL STAND BEHIND. *TR

TWO TIRES BLEWUP ON THE FREEWAY 275 AT THE SAMETIME. I HEARD THE SAME COMPLAINT FROM MY FRIEND WHO HAPPENS TO HAVE THE SAME CAR 2013 CADILLAC ATS WHO HAD BLOWN UP TIRES FOR ALMOST 5-6 TIMES. PLEASE CHECK WITH CADILLAC DEALERS RECORDS THAT HOW MANY CARS HAVE BEEN BROUGHT IN FOR THIS SPECIFIC TIRE ISSUES. TIRE SIZE: "225/40R18/92V". *TR

I AM COMPLAINING ABOUT THE MICHELIN PRIMACY MXV4 TIRES. THE TIRES HAVE A 60,000 MILE WARRANTY AND I HAVE ONLY GOTTEN 20,200 MILES OUT OF THEM. THE TREAD WEAR IS A 5/6 GAUGE. I WILL HAVE TO PURCHASE THREE NEW TIRES VERY SOON, BEFORE THE TIRES START BALDING, IN ORDER TO CORRECT THERE FAILURE. I STARTED OUT WITH FOUR OF THEM, BUT NOW I AM DOWN TO THREE. ONE OF THEM HAD A SCREW FOUND IN IT, SO I REPLACED IT WITH A NEW FIRESTONE TIRE. *TR

TL* THE CONTACT OWNS A 2001 VOLKSWAGEN JETTA. THE VEHICLE IS EQUIPPED WITH MICHELIN PRIMACY MXV4 TL TIRES, SIZE 195/65R15 (NA). WHILE DRIVING APPROXIMATELY 80 MPH, THE REAR DRIVER SIDE TIRE SUDDENLY HAD A BLOW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARD RAIL. THE TIRE WAS COMPLETELY DESTROYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN, TIRE FAILURE MILEAGE, AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. JCC

WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT

TL* THE CONTACT OWNS A 2013 LEXUS ES350 EQUIPPED WITH MICHELIN PRIMACY MXV4 TIRES SIZE 215/55 R17. THE CONTACT STATED THAT WHILE TRAVELING ON EVEN ROAD SURFACES AT APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT DRIVER'S SIDE TIRE EXPLODED AND THERE WAS A THREE INCH HOLE IN THE SIDEWALL. THE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIRE WAS REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO LOW TIRE PRESSURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE DOT WAS NOT AVAILABLE.

THE SIDEWALLS HAVE CRACKS IN THEM, ALL 4 TIRES. THEY HAVE BEEN ON THE CAR FOR 2 YEARS (INSTALLED NOVEMBER 2011) AND HAVE 6000 MILES ON THEM. THE EXACT SAME TIRE THAT CAME ON THE CAR NEW, HAD TO BE REPLACED AT 17,000 MILES BECAUSE OF SIDEWALL CRACKING. THE ORIGINAL TIRES WERE 4 YEARS OLD AND ALL 4 HAD SIDEWALL DAMAGE THEY HAVE NEVER BEEN DAMAGED AND HAVE ALWAYS BEEN PROPERALLY INFLATED. THE ORIGINAL TIRES WERE NEVER DAMAGED OR UNDER INFLATED. THIS IS A MANUFACTURE DEFECT AND A SAFETY ISSUE. THE CAR HAS NEVER GONE MORE THAN 7 DAYS WITHOUT BEING DRIVEN. IT'S USUALLY DRIVEN EVERY DAY OR EVERY OTHER DAY. *TR

TL* THE CONTACT OWNS A 2005 HONDA ACCORD EQUIPPED WITH MICHELIN PRIMACY MXV4 205/60/R16 TIRES. THE CONTACT STATED THAT THE VEHICLE BEGAN TO VIBRATE WHILE DRIVING 60 MPH. THE CONTACT MANEUVERED TO THE SHOULDER AND NOTICED THAT THE REAR PASSENGER TIRE WAS FLAT AND SHREDDED. THE CONTACT INSTALLED A SPARE TIRE AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE OF THE TIRE WAS 7,000.

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL WITH MICHELIN PRIMACY MXV4 TL TIRES, LINE SIZE 225/55/R17, DOT NUMBER: 898KEF1X4707. THE CONSUMERS GRANDSON WAS DRIVING 65 MPH WHEN THE FRONT PASSENGER SIDE TIRE BLEW, CAUSING HIM TO CRASH INTO AN EMBANKMENT, HIT A SIGN POST AND CAME BACK ONTO THE ROAD INTO THE RIGHT LANE TO REST. THERE WERE NO INJURIES BUT THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE ESTIMATED MILEAGE ON THE TIRES WAS 16,000 AND THE REMAINING TREAD DEPTH WAS 5/16 INCHES. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT HE SHOULD RETURN THE TIRE TO THEM FOR FURTHER INSPECTION. THE VEHICLE MILEAGE WAS 88,000. UPDATED 08/31/11*LJ ACCORDING TO MICHELIN. THE TIRE CAME IN CONTACT WITH AN UNKNOWN OBJECT OR OBSTRUCTION, WHICH CUT AND ABRADED THROUGH THE SIDEWALL RUBBER AND POLYESTER PILES CAUSING RAPID LOSS OF AIR. MICHELIN DENIED THE CONSUMERS CLAIM. THE VEHICLE WAS TOTALED. UPDATE 09/09/11*JB