MICHELIN RADIAL TIRES Complaints

FOR OVER 2 YEARS WINDSHIELD WIPERS WOULD RUN ON OR STOP IN THE MIDDLE OF THE CYCLE. I UNDERSTAND FROM THE LOCAL NEWS THAT YOU ARE CONDUCTING AN INVESTIGATION INTO DEFECTIVE WINDSHIELD WIPERS ON VANS OUR YEAR. WE HAD THE WIPER BOARD REPLACED & NOW ALL WORKS CORRECTLY.*AK

WHILE DRIVING 50-55 MPH AND WITHOUT WARNING THERE WAS A NOISE REAR DRIVER'S SIDE TIRE TREAD HAPPENED TO COME APART FROM SIDEWALL, CAUSING REAR END FENDER AND BUMPER TO BECOME DAMAGED.*AK

DANGEROUS EXPLOSION OF TIRE WHILE DRIVING. COULD HAVE KILLED IF ON HIGHWAY. TIRE EXPLODED ALL AROUND SIDE ON THE OUTSIDE. THIS WAS A NEW MICHELIN TIRE BOUGHT 11/6/01 AT COSTCO, DRIVEN A LITTLE MORE THAN 4000 MILES. VERY SCARY. COULD HAVE RESULTED IN FATALITIES. I HAVE TAKEN PICTURES OF THE EXPLODED TIRE. BOUGHT MICHELIN BRAND BECAUSE OF PERCEIVED QUALITY & TRUST. BOUGHT A MORE EXPENSIVE MODEL. YET EXPLODED & RIPPED ALL AROUND SIDE OF TIRE.*AK (TIRESIZE: P205/70R15)

MICHELIN, RADIAL, XH-4 ALL SEASON TIRES, P215/70R15, DOT BOTH M337BXWX305, REPLACEMENT EQUIPMENT WITH 30000 MILES ON A 1993, LINCOLN, TOWN CAR. CONSUMER NOTICED A WIGGLE WHEN DRIVING. PULLED OVER, AND NOTICED RIGHT REAR TIRE HAD TREAD SEPARATION. ON OCTOBER 25, 2001 SAW STEEL BELT COMING THROUGH TREAD PORTION OF LEFT REAR TIRE.*AK

IN OCTOBER 1999, WE PURCHASED FOUR OF YOUR MICHELIN RADIAL X-ONE BW TIRES FROM TIRES PLUS ON PRAIREE VIEW ROAD, KANSAS CITY MO. AT APPROXIMATELY MILES ON THE TIRE, THE RIGHT REAR TIRE WENT COMPLETELY FLAT ON A LOCAL LAKE ROAD, 25MPH. SINCE SHE HAD TO DRIVE SOME DISTANCE BEFORE SHE COULD PULL OVER, THE TIRE ENDURED ADDITIONAL DAMAGE. IT WAS EVIDENT THE TIRE HAD RUPTURED ON THE SIDE-WALL(NOT FACING THE OUTSIDE OF THE TIRE). TO ME, IT APPEARED TO HAVE A THINNING, OR DEFECT IN THE SIDE-WALL, BUT YOUR DEALER DISAGREED. WHEN WE TOOK IT TO THE DEALER, THEY TOLD US THE TIRE WAS NOT COVERED, SINCE WE HAD NOT PURCHASED ROAD HAZARD INSURANCE. THAT IT HAD PROBABLY BEEN PUNCTURED BY GLASS, (EVEN THOUGHT THERE WAS NO GLASS, & TO ME, AN OBVIOUS WEAKNESS IN THE SIDE-WALL). WE PURCHASED AND REPLACED THE TIRE TO MATCH THE REMAINING THREE ON APRIL 22LAST JUNE, A SECOND TIRE FROM THE ORIGINAL FOUR SUFFERED A BLOW OUT WHILE EXITING THE INTERSATE AT 50 MPH. AFTER CHANGING THE TIRE ON THE SHOULDER, WE TOOK A LOOK AT THE SECOND TIRE AS WELL. IT SUFFERED A RUPTURE IN THE SIDE-WALL(NOT FACING THE OUTSIDE OF TIRE). THIS TIME, THERE WAS NO ADDITIONAL DRIVING ON THE TIRE, AND IT WAS APPARENT THERE THE BLOWOUT OCCURRED AT A DEFECT IN THE SIDE-WALL. AGAIN, WE TOOK IT TO YOUR DEALER, WHERE THE MECHANIC THERE AGREED THAT IT WAS AN OBVIOUS WEAKNESS IN THE SIDE-WALL. THE MANAGER TOLD US THAT THE TIRE WAS NOT COVERED FOR WARRANTY, SINCE WE HAD NOT PURCHASED ROAD HAZARD INSURANCEWE COMPLAINED ABOUT THE TIRE, AND OUR PREVIOUS, NEARLY IDENTICAL SITUATION, AND PURCHASED A SIXTH TIRE TO MATCH THE REMAINING SETS ON JUNE 14. IN MAY OF 2001 THE RIGHT REAR TIRE HAD DEVELOPED A WEAKNESS IN THE SIDWALL, HAS EXPANDED AND WILL BLOW. 50% OF MY TIRE PURCHASES HAVE NOW FAILED, ALL DEVELOPED A WEAKNESS IN THE SIDEWALL. I UNDERSTAND ROAD HAZARD, BUT THESE TIRES ARE DRIVEN IN NORMAL TO EXCELLENT DRIVING CONDITIONS. *AK (TIRESIZE: 195/60TR15)

SIDEWALLS OF TIRES ARE WEARING IMPROPERLY. *AK (DOT NUMBER: B3TA TIRESIZE: 195/65/15)

INTERNAL BELT SEPARATION--OCCURRED FIRST TIME ON PASSENGER FRONT, NOW IT HAS OCCURRED ON PASSENGER REAR. I WILL BE REPLACING ALL FOUR TIRES WITH SOMETHING ELSE DUE TO THIS CONTINUED PROBLEM, FEAR OF WELL-BEING IN DANGER DUE TO DEFECT, AND THE FACTOR THAT THE MANUFACTURER DOES NOT MANUFACTURE THESE TIRES ANY MORE. (TIRESIZE: 195/60/R14)( DOT NUMBER: TIRE SIZE: 195/60/R14 )

1 YEAR AGO WHILE I WAS DRIVING I NOTICED THAT THE CAR WAS UNSTEADY. I WAS CLOSE TO HOME, ABOUT 20 FEET, I LET THE CAR ROLL DOWN HILL TO MY HOME. I CHECKED THE TIRES & TO MY HORROR SAW THAT THE LEFT FRONT TIRE HAD FORMED A LARGE BLEB, LIKE A LARGE BALLOON ON THE OUTER SIDE. I RAN TO CALL MY HUSBAND & THE TIRE BLEW UP. I HAD THE TIRE CHANGED AS I WAS TOLD THAT THE WARRANTY HAD EXPIRED. NOW, I NOTICED THAT THE RIGHT FRONT TIRE IS FORMING A SIMILAR BLEB, ON THE OUTER SIDE. THESE TIRES WERE BOUGHT FROM PRICE CLUB. I TOOK THE CAR TO PRICE CLUB. I WAS TOLD THAT THE WARRANTY HAD EXPIRED. I EXPLAINED THAT I WOULD PAY FOR THE TIRE, BUT REQUESTED THEM TO INFORM MICHELIN REGARDING THIS PROBLEM. THEY REFUSED. I CALLED MICHELIN ON 9/18/00 & SPOKE TO MS. MILLIE/CUSTOMER RELATIONS AND EXPLAINED THE PROBLEM & WANTED THE TIRE INSPECTED FOR ANY DEFECTS. SHE SAID THAT MICHELIN NEVER PRODUCED ANY DEFECTIVE TIRES & THAT THIS PROBLEM HAPPENED ALL THE TIME, DUE TO IMPACT. SHE REFUSED TO LOOK IN TO THIS MATTER. I AM WRITING TO YOU, BECAUSE THIS IS A SAFETY ISSUE FOR MYSELF AS WELL AS FOR OTHERS. ONE YEAR AGO, IF THE TIRE HAD BLOWN UP WHILE I WAS DRIVING ON THE FREEWAY, I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED & IN ADDITION, OTHERS ON THE ROAD AT THAT SAMETIME WOULD HAVE ALSO BEEN SERIOUSLY INJURED. IT IS WORRISOME TO ME THAT MICHELIN DOES NOT WANT TO INVESTIGATE THIS. MORE WORRISOME IS MICHELIN'S STATEMENT THAT " THIS HAPPENS ALL THE TIME". I AM WRITING TO YOU BECAUSE, THIS IS HAPPENING TO ME TWICE. PLEASE HELP ME & PLEASE LOOK INTO THIS MATTER. THANK YOU FOR YOUR HELP. (DOT NUMBER: B9P2B7KX TIRESIZE: 205/60R15)

TIRE HAS DRY ROT NEAR HUB CAP ,IT HAS VERY LITTLE WEAR ON TREAD.I WAS TOLD THIS WILL CAUSE A BLOWOUT AND I SHOULD BUY NEW TIRES .THESE ARE EXPENSIVE TIRES THAT SHOULD HAVE MANY MILES LEFT.DOES MICHELIN OFFER AN EXCHANGE FOR THIS DEFECT?ALL FOUR TIRES SHOW THIS DEFECT. *AK( DOT NUMBER: TIRE SIZE: P235/75R15 )

THE TRUCK HAS ABS. THE ABS SYSTEM FAILED. WHEN THE BRAKES WERE APPLIED THE VEHICLE DID NOT STOP AND CAUSED AN ACCIDENT. PLEASE DESCRIBE. TT