MICHELIN TIRES Complaints

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO EQUIPPED WITH MICHELIN LTX AT2 TIRES, SIZE 265/70/R18. THE CONTACT STATED THAT THEY RECEIVED A LETTER FROM ALLSTAR INFORMING THEM THAT THE TIRES WERE NOT INFLATED CORRECTLY AND NOTICED THAT ALL FOUR OF THE TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE CRACKING WAS NORMAL FOR THE TIRE TYPE. THE FAILURE MILEAGE WAS 1,300. THE CURRENT MILEAGE WAS 1,300. THE DOT NUMBER WAS NOT AVAILABLE.

I PURCHASED BRAND NEW MICHELIN DEFENDER TIRES THREE WEEKS AGO FROM A MICHELIN CERTIFIED AUTO REPAIR SHOP. TODAY WE HAD A CATASTROPHIC BLOW OUT...CONSISTENT WITH A MANUFACTURER DEFECT. WE WERE DRIVING LESS THAN ONE MILE FROM OUR HOME, ON A CLEAR DAY, WITH NO POT HOLES, OR OBSTACLES IN THE ROAD. WE DID NOT HIT OR RUN OVER ANYTHING. WE WERE DRIVING LESS THAN 30 MILES PER HOUR...ON A CLEAR CITY STREET IN VIRGINIA. THE CAR IMMEDIATELY BEGAN TO VIOLENTLY SHAKE....IT WAS OBVIOUS THE TIRE HAD A CATASTROPHIC FAILURE. WE WENT ACROSS THE STREET TO MERCHANTS TIRE AND AUTO. THE TIRE HAD FOUR BLOW OUT HOLES ON EVERY SINGLE SIDE OF THIS TIRE. THIS TIRE IS ONLY 3 WEEKS OLD. IT HAS LESS THAN 200 MILES ON IT. MICHELIN REFUSED TO WARRANTY THIS TIRE. THEY COVERED ONLY 50 % OF THE TIRE. IF I HAD BEEN DRIVING WITH MY 4 CHILDREN IN THE CAR ON THE HIGHWAY...WE WOULD HAVE BEEN INJURED. THE TIRE WAS CONFISCATED (PER MICHELIN) BY MERCHANTS TIRE AND AUTO. *TR

MICHELIN LTX AT2 TIRES. EXCESSIVE CRACKING. TIRES WITH 30,000 MILES ON THEM AND WELL OVER ONE-HALF TREAD REMAINING HAVE DEVELOPED WIDESPREAD SIDEWALL CRACKS. CRACKS ARE MORE THAN COSMETIC, YOU CAN ACTUALLY FEEL RAISED BUMPS IF YOU RUN YOUR HAND OVER THEM. THE CRACKS SEEM SEVERE ENOUGH THAT I AM CONCERNED ABOUT TIRE FAILURES, PARTICULARLY AT HIGHWAY SPEEDS. INTERNET SEARCH SHOWS MANY SIMILAR COMPLAINTS, AND EVIDENCE THAT MICHELIN HAS BEEN QUIETLY OFFERING DISCOUNTED REPLACEMENTS TO THOSE WHO COMPLAIN DIRECTLY TO THEM. I RECENTLY FILED A COMPLAINT ON THEIR WEBSITE BUT HAVE NOT HEARD BACK. THIS PROBLEM IS WIDESPREAD ENOUGH THAT A MORE FORMAL PROGRAM ON MICHELIN'S PART SEEMS WARRANTED. *TR

CARRIED MY MILAN PREMIER FOR ITS REQUIRED ANNUAL STATE OF NC INSPECTION. THE VEHICLE FAILED THE INSPECTION DUE TO THE FOLLOWING: THE REAR LED LIGHTS GLOWED IN THE BRAKE LIGHT MODE WHEN THE HEADLIGHTS WERE TURNED ON. WHEN THE BRAKES WERE APPLIED, THE SMALL REAR LIGHT BELOW THE REAR SPOILER CAME ON. BOTH REAR LAMP ASSEMBLIES HAD TO BE REPLACED BY A FORD DEALER. WITHOUT THE INSPECTION I WOULD NOT HAVE KNOWN THE PROBLEM EXISTED. A SEARCH ON THE INTERNET INDICATES MANY SIMILAR PROBLEMS WITH MILAN PREMIER LED LIGHTS. THIS IS MY FIRST VEHICLE WITH LED LIGHTS. BASED ON MY EXPERIENCE, A WARNING SYSTEM SHOULD BE PLACED ON VEHICLES WITH THESE LIGHTS IF THEY PERFORM IN THIS MANNER WHEN MALFUNCTIONING. *TR THE CONSUMER STATED HE RECENTLY NOTICED A CRACK IN THE SIDEWALL NEAR THE TOP OF ALL THE TIRES, LOCATED IN A GROOVE THAT CIRCLED THE TIRES. THE TIRES WERE INSPECTED, AND A GESTURE OF GOODWILL CREDIT WAS OFFERED. THE STORE REPRESENTATIVE BLAMED THE CONDITION ON DRY ROT AND FURTHER STATED THAT ANY TYPE OF SOLUTION WOULD HASTENED THE CRACKING PROBLEM. UPDATED 04/03/14

I CONTACTED MICHELIN PER THE NHTSA AND I DID NOT RECEIVE A SATISFACTORY RESPONSE. MY CAR TIRES WERE EXAMINE BY THIRD PARTY PRIOR TO THE INCIDENT. THE SERVICE STATION OWNER NOTICED ALL FOUR TIRES WERE DRY ROTTEN. HE TOLD ME I SHOULD RETURN THEM TO PLACE OF PURCHASE. MY VEHICLE SUFFERING TOTAL TIRE FAILURE. I HAVE OCCURRED ABOUT 700.00 IN PERSONAL COSTS AND I AM STILL ON THREE BAD TIRES. MICHELIN STATED THAT I NEEDED TO HAVE MY INSURANCE COMPANY FILE THE CLAIM. THAT IS NOT CORRECT. THEY WILL NOT FILE FOR MY PERSONAL COSTS INVOLVE AND WILL NOT SEEK PAYMENT FROM MICHELIN. *TR

TL* THE CONTACT OWNS A 2006 INFINITY G35 EQUIPPED WITH MICHELIN PILOT TIRES, SIZE 225/40/R19. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE HEARD A LOUD POPPING AND A GLASS SHATTERING NOISE. THE VEHICLE BEGAN TO VEER OFF INTO A WOODED AREA OFF OF THE INTERSTATE. THE VEHICLE WAS BROUGHT TO A STOP AND WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TREAD ON THE FRONT DRIVER SIDE TIRE HAD STARTED TO SEPARATE AND THE SIDEWALL HAD DISINTEGRATED. THERE WAS DAMAGE DONE TO THE RIM, FRONT BUMPER AND THE UNDER CARRIAGE OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN AND DOT NUMBER WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 HARLEY DAVIDSON ULTRA (N/A) EQUIPPED WITH MICHELIN COMMANDER 2 TIRES, SIZE: 140/90/B16. THE CONTACT STATED THAT HE NOTICED CRACKS WITHIN THE TREAD OF THE REAR TIRE. THE CONTACT NOTIFIED THE MANUFACTURER AND THEY ADVISED THAT HE SHOULD PURCHASE A REPLACEMENT TIRE. THE TIRE WAS REPLACED. THE FAILURE MILEAGE OF THE TIRE WAS 8,000. THE VEHICLE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.

DRIVING TO WORK LIKE ANY OTHER DAY, SUDDENLY I HEARD A POP. WASN'T TOO SURE WHAT IT WAS BUT THEN MY TIRE PRESSURE LOW MESSAGE POPPED UP. AFTER REALIZING WHAT IT WAS, I HAD TO CALL ROADSIDE ASSISTANCE TO CHANGE IT OUT AND I EXAMINED THE TIRE AND SAW THAT THE OUTSIDE WALL WAS TORE UP AND THERE WASN'T ANY HOLES IN THE TREAD. *TR

TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA EQUIPPED WITH MICHELIN ENERGY MICRO TIRES, SIZES P215-60R16-94. THE CONTACT STATED THAT WHILE HAVING REGULAR MAINTENANCE PERFORMED ON THE VEHICLE, THE TECHNICIAN ADVISED THE CONTACT THAT THE TIRES WERE CRACKED AND NEEDED TO BE REPLACE. THE TIRES WERE NOT REPLACED. THE DOT AND VIN NUMBER WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 24,450 AND THE CURRENT MILEAGE WAS 24,450.

TL* THE CONTACT OWNS A 2007 LEXUS IS 250 EQUIPPED WITH MICHELIN SPORT TIRES, SIZE 225/40/ZR18. THE CONTACT STATED THAT THE TREAD OF THE TIRES SEPARATED, CAUSING THE REAR DRIVER SIDE TIRE TO BLOW WHILE DRIVING APPROXIMATELY 30 MPH. THE TIRES WERE NOT INSPECTED FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE DOT, SERIAL NUMBER AND VIN WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 150,000. THE VEHICLE FAILURE MILEAGE WAS 150,000.