MICHELIN TIRES Complaints

TL*THE CONTACT OWNS A 2008 FORD EXPLORER. THE VEHICLE HAS MICHELIN CROSS TERRAIN TIRES, SIZE P235/65/R18. THE CONTACT NOTICED THAT THE TIRE TRACTION WAS POOR WHEN DRIVING IN INCLEMENT WEATHER CONDITIONS. UPON FURTHER INSPECTION, SHE NOTICED THAT THE TREAD ON ALL FOUR TIRES FAILED. SHE TOOK THE TIRES TO SEVERAL DIFFERENT TIRE DEALERS AND THEY STATED THAT THE TIRES HAD ABNORMAL TREAD WEAR AND NEEDED TO BE REPLACED. THE TIRE MANUFACTURER ASSUMED PARTIAL RESPONSIBILITY FOR THE TIRES. THE CONTACT STILL HAS POSSESSION OF THE TIRES. THE FAILURE AND CURRENT MILEAGES WERE 11,300. THE CONSUMER HAS SINCED REPLACED THE TIRES. UPDATED 03/24/09.(JB

TL*THE CONTACT OWNS A 2004 FORD RANGER. THE VEHICLE HAS FOUR MICHELIN XC LT4 TIRES, SIZE 225/70R15. WHILE DRIVING 15 MPH, THE CONTACT HEARD A THUMPING SOUND. HE PULLED OVER AND NOTICED THAT ONE OF THE TIRES HAD A FAULTY VALVE STEM. A NEARBY MECHANIC CONFIRMED THE FAULTY VALVE STEM. THE TIRE WAS REPLACED AT THE OWNER'S EXPENSE. AFTER REVIEWING ONLINE COMPLAINTS, THE CONTACT NOTICED THAT THIS WAS A COMMON ISSUE FOR MICHELIN TIRES. THE FAILURE AND CURRENT MILEAGES WERE 156,651.

I PURCHASED 2 BRAND NEW MICHELIN PILOT SPORT A/S PLUS 225/45/ZR17 91Y FOR MY 2008 LEXUS IS 250 INSTALLED AS FRONT TIRES AT COSTCO. BEFORE LESS THAN 24 HOURS OF INSTALLED, AND LESS THAN 15 MILES OF USE, ONE OF THEM LOOSE THE AIR PRESSURE, THE TPMS ALERT ME OF LOW TIRE, I STOP AT NEAREST GAS STATION (ABOUT 2 MILES FROM THE MOMENT OF THE TPMS ALERT) AND IN EFFECT THE LEFT FRONT TIRE WAS LOW, I START TO INFLATE THE TIRE AND BEFORE THE TIRE WAS COMPLETELY INFLATED, A BLOWOUT OCCURRED CAUSING AN INJURY IN MY FACE. *TR

MICHELIN ENERGY LX4 (RUN-FLAT) TIRES ARE DEFECTIVE AND POSE A SAFETY HAZARD. CONSUMER STATES THAT ALL FOUR TIRES HAD CRACKS IN THE SIDE WALLS AND BETWEEN THE TREAD GROOVES THAT CIRCLES THE OUTER CIRCUMFERENCE. *NJ

I PURCHASED A HONDA ODYSSEY TOURING MODEL WITH PAX TIRES. I INQUIRED ABOUT THE TIRES AT THE TIME OF PURCHASE AND DID NOT WANT THEM. AT THE TIME I WAS NOT EDUCATED ON THE EXPENSES THE LACK OF FACILITIES THAT CARE WORK WITH THE TIRE AND ISSUES RELATED TO WARRANTY WITH THIS CAR. IT HAS BEEN A NIGHTMARE HAVING PAX TIRES AND HAS CREATED A HUGE RECURRING EXPENSE FOR ME. *TR

TODAY ON I77-N CLOSE TO CHARLOTTE, MY REAR TIRE WAS SHREDDED TO PIECES AND THE VEHICLE HAD TO BE PULLED OVER COMPLETELY TO THE RAMP. I HAD THE VEHICLE ON SPARE TIRE AND GOT A BRAND NEW ONE PUT ON. THE TIRE THAT GOT BUSTED WAS A MICHELIN 60R16 FITTED AT COSTCO IN WINSTON SALEM. *TR

TL*THE CONTACT OWNS A 1993 VOLVO 960. THE VEHICLE HAS MICHELIN XPS TRACTION TIRES. WHILE MAKING A LEFT TURN, THE SUSPENSION FELT AS IF IT SNAPPED. THE CONTACT FELT A SCISSORING MOTION IN THE STEERING WHEEL. HE UTILIZED THE SPARE TIRE, WHICH CORRECTED THE FAILURE. HE SUSPECTED THAT THE TIRE OR THE BELT WAS FAULTY. UPON FURTHER INVESTIGATION, HE FOUND THAT THE TIRE WAS DEFECTIVE. THE CONTACT BELIEVES THAT THE FAILURE WAS NOT LIMITED TO THE TIRE ITSELF BECAUSE HE FELT THAT THERE WAS MORE OF A SUSPENSION FAILURE. THE VIN AND TIRE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 152,000.

THE MICHELIN PAX TIRE SYSTEM: HONDA USED THIS PAX SYSTEM ON TOURING VERSIONS OF THE ODYSSEY MINI VAN IN 2005 (AND BEYOND BUT MINE IS A 2005). THESE TIRES WEAR EXTREMELY FAST AND UNEVENLY. THEY ARE EITHER AN EXTREMELY POOR DESIGN OR ARE DEFECTIVE. REPLACEMENTS CAN ONLY BE FOUND AT HONDA DEALERS. THIS IS MOSTLY AN ANNOYANCE AND ENDS UP COSTING THE OWNER THOUSANDS OF DOLLARS MORE OVER THE LIFE OF THE VEHICLE. HOWEVER, IT MAY LEAD TO SAFETY ISSUES IN THE EVENT THE AVERAGE OWNER DOESN'T THINK TO CHECK THEIR TIRES AS FREQUENTLY AT A RATE THAT WOULD CATCH A PROBLEM. *TR

HI, I PURCHASED A PAIR OF MICHELIN PS2 HIGH PERFORMANCE TIRES FOR $600 FROM TIRERACK.COM AND NOTICED THAT THE LATERAL TREAD / GROVES ARE BLOCKED WITH EXCESS RUBBER THROUGHOUT BOTH TIRES. THEY WERE INSTALLED ON 12/06/2008. I RECEIVED DOCUMENTATION FROM ANOTHER TIRE MANUFACTURER THAT STATES THE LATERAL GROVES PLAY AN IMPORTANT FUNCTION TO DISPERSE WATER TO MINIMIZE HYDROPLANING. CURRENTLY, TIRERACK DENIES MY CLAIM FOR AN EXCHANGE. I CONTACTED MICHELIN AND THEY REFERRED ME BACK TO TIRERACK. HTTP://WWW.YOKOHAMATIRE.COM/CUSTOMER_SERVICE/CONSTRUCTION_TREAD.ASPX THE BLOCKAGE IS DIFFICULT TO REMOVE AND WOULD REQUIRE ME TO USE A SHARP UTILITY KNIFE TO MY TIRES. I AM NOT SURE WHAT MICHELIN WOULD SAY IF THEY KNEW I TOOK A KNIFE TO MY TIRES. TIRERACK SO FAR HAS DENIED MY REQUEST FOR AN EXCHANGE CLAIMING THE PROBLEM IS COSMETIC AND WOULD GO AWAY. I DIFFER BECAUSE THE PROBLEM BLOCKS A FUNCTIONAL SAFETY AND PERFORMANCE AREA OF THE TIRE AND PREVENTS ITS ABILITY TO DISPERSE WATER. TIRERACK'S WRITTEN WARRANTY POLICY STATES THAT THEY WOULD WORK WITH ME AND THE MANUFACTURER TO RESOLVE A CLAIM. THIS HAS NOT HAPPENED ACCORDING TO MY KNOWLEDGE. I HAVE EVEN SUBMITTED A VIDEO AND PICTURES. I AM SUBMITTING THIS COMPLAINT BECAUSE AS A CONSUMER WHO PAID A PREMIUM FOR THE MOST EXPENSIVE AND HIGHEST PERFORMANCE TIRES AVAILABLE, I WOULD LIKE TO HAVE THE PIECE OF MIND THAT THEY WILL NOT FAIL... AND WHEN IT COMES TO SAFETY, A CONSUMER SHOULD NOT HAVE TO CONTEMPLATE IF, WHEN OR THE LIKELIHOOD AN ACCIDENT WOULD OCCUR - EVEN IF ONE PERCEIVES THE LIKELIHOOD TO BE LOW. I'D RATHER NOT TAKE THAT CHANCE AND IT ONLY TAKES ONE EVENT TO CHANGE SOMEONE(S) LIFE FOREVER. I THEREFORE FEEL THAT TIRERACK HAS DELAYED THIS ISSUE FOR OVER A MONTH AND HAS NO REGARD FOR MY SAFETY OR THE SAFETY OF PEDESTRIANS ON THE ROAD BY MAKING A SWIFT EXCHANGE. TIRERACK HAS SO FAR ONLY SHOWN SIGNS OF ONLY WANTING TO MAKE MONEY IRREGARDLESS OF SAFETY. PLEASE FOLLOW UP ON MY CONCERNS. *TR

TL*- THE CONTACT OWNS A 2007 HONDA ACCORD. THE VEHICLE HAD MICHELIN PILOT TIRES 215/55R17. WHILE DRIVING 65 MPH AND ATTEMPTING TO SLOW DOWN, THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE SPUN OUT OF CONTROL AND CRASHED INTO A CONCRETE DIVIDER AND ENDED ON THE OTHER SIDE OF THE ROAD. THE DRIVER STATED THAT IT WAS A SEVERE CRASH. THE DRIVER CONFIRMED THAT THE REAR PASSENGER TIRE BLEW OUT. ONE OF THE PASSENGERS WAS TAKEN TO THE HOSPITAL; HOWEVER, THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THERE WERE NO PRIOR WARNINGS SIGNS OF THE TIRE BEING DEFECTIVE. THE VEHICLE WAS LESS THAN ONE YEAR OLD. THE FAILURE OCCURRED IN AUGUST 2008. THE DOT NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.