MICHELIN TIRES Complaints

BELOW YOU WILL READ MY COMPLAINT TO MICHELIN ABOUT THE QUALITY. THE SIDEWALL BLEW COMPLETELY OFF THE RIM WHILE TRAVELING AT A LEGAL SPEED OF 70 MPH. THIS SHOULD NOT HAPPEN WITH A PREMIUM TIRE MADE BY THE ABOVE COMPANY. IT ONLY HAD A PUNCTURE WHICH CAUSED IT TO LOSE AIR. THIS WAS VERIFIED BY THE DEALER OF DISCOUNT TIRE IN SANTA FE. HE DID TELL ME THAT NOW TIRES FAIL IMMEDIATELY WHEN THEY LOSE PRESSURE AND BLOW APART. THIS SHOULD NOT HAPPEN! YOU SHOULD AT LEAST BE ABLE TO SLOW THE CAR DOWN TO EXAMINE THE TIRE. WITH THIS HAPPENING, THEY ARE EXEMPT FROM REPLACING THE TIRE AS A FAILURE AND GET AWAY WITH SELLING YOU A NEW TIRE PRO RATED!! HOW CONVENIENT!! THESE TIRES WILL KILL SOMEONE IF THEY HAVEN'T ALREADY. SEE BELOW MY RESPONSE TO MICHELIN AND DISCOUNT TIRE. IT HAD HALF IT'S TREAD LEFT!! OK.............SO I AM UNDER THE 6 YEAR LIMIT AND THE TIRE DID HAVE A PUNCTURE AS TOLD TO ME BY THE SELLING MANAGER. THE FACT THAT THE TIRE BLEW APART SIGNIFIES TO ME THAT IT WAS A DEFECTIVE TIRE. I HAVE HAD MANY FLATS IN MY 66 YEARS AND NEVER SAW A TIRE COME APART LIKE THIS ONE. BY THE WAY, IT WAS IN A MATTER OF SECONDS. I HAVE ATTACHED PHOTOS OF THE TIRE FOR YOU TO SEE AND I WILL CONTACT THE DEALER TO SEE WHAT HE HAS TO SAY. I CAN TELL YOU THIS..............IF THIS IS THE BEST EXPLANATION YOU HAVE FOR A PREMIUM TIRE, I WILL NOT PUT ANOTHER SET OF YOU TIRES ON ANY OF MY VEHICLES. I WILL ALSO DO MY BEST TO INFORM THE GENERAL PUBLIC OF YOUR POLICIES. I WOULD EXPECT MORE FROM A COMPANY THAT I HAVE HAD A LONG STANDING RELATIONSHIP. TOO BAD...........I SEE IT AS A SIGN OF THE TIMES!! *TR

WE HAVE A 2005 HONDA ODESSY,WITH PAX TIRE SYSTEM. TIRES FAILED AT APPROXIMATELY 25000 MILES. NEITHER MICHELIN NOR HONDA HAVE DONE ANYTHING. I WAS ASKED DID I DRIVE THE CAR UP AND DOWN HILLS? AT THE TIME THE CAR WAS HYDRO PLANING SO BADLY WE FELT UNSAFE. WE HAVE HAD TO BUY NEW WHEELS ,AND TIRESE AND SENSORS OR GET OUT OF THIS WORTHLESS SET OF TIRES. I WOULD NEVER BUY A VEHICLE WITH THIS ON. ALL WE GOT ARE BILLS AND LIES. *AK

WE WANT TO FILE A COMPLAINT TO A TIRE MANUFACTURER, MICHELIN. WE HAVE BOUGHT 4 PIECE OF MICHELIN TIRES ON 11/24/2006 FROM ITS A TIRE DEALER, COSTCO WHOLESALE CLUB TIER CENTER, LOCATED AT 50 OVERLOOK BLVD, NANUET, NY 10954, TEL. (845) 425-0316 AND THE 4 PIECE TIERS WERE INSTALLED THERE. THE TIRE MODEL IS MICHELIN PILOT SPORT A/S 225/50R17 ULTRA HIGH PERFORMANCE PRICE AT $207.99 PER TIER (CURRENT PRICE) AFTER 4 MONTHS, ON 3/28/07, WE ACCIDENTALLY FOUND ONE TIRE LOCATED AT FRONT PASSENGER SIDE HAD BLISTER (A BUBBLE) IN THE SIDEWALL, WHEN WE CHECKED THE TIRE AIR PRESSURE. SEE THE PICTURE AS FOLLOWS: WE ARE GLAD TO FIND THIS DEFECTIVE TIER PRIOR TO GETTING A CAR ACCIDENT. BECAUSE WE REALIZED THAT THE DEFECTIVE CONDITION MIGHT RESULT IN A RAPID LOSS AIR PRESSURE, WHICH COULD LEAD TO A LOSS CONTROL AND A VEHICLE CRASH. WE COULD LIKE TO HAVE EITHER AN INSPECTOR OF THE HIGHWAY TRAFFIC SAFETY ADMINISTRATION OFFICE OR A THIRD PARTY INSPECTOR TO INSPECT THIS DEFECTIVE TIER TO GET SOME INFORMATION TO PROTECT PEOPLE FROM POTENTIAL CAR CRASH AND LOST LIVES. PLEASE CONTACT ME FOR ANY ADDITIONAL INFORMATION. I APPRECIATE YOUR CONSIDERATION AND LOOKING FORWARD TO HEAR YOU SOON. *JB

WE FIRST NOTICED A SEVERE VIBRATION IN OUR CAR ABOUT TWO MONTHS AGO WHEN TRAVELING BETWEEN 65-70 MPH. TOOK HONDA ODY TO DEALER TO HAVE THEM REVIEW. SUGGESTED WE ROTATE AND BALANCE TIRES (AS WE HAVE DONE WITH NEARLY EACH OIL CHANGE). CAR HAD 20K MILES. WE DID AS SUGGESTED BUT VIBRATION CONTINUED. WE DROVE THE CAR TO SOUTH FLORIDA (8 HOURS OF DRIVING) AND THE VIBRATION SEEMED TO WORSEN. WENT TO DIFFERENT LOCAL HONDA DEALER TO HAVE THEM LOOK AT IT. THEY SUGGESTED ANOTHER BALANCE AND ALIGNMENT. WE SAID OK (ANOTHER $150) AND THEY SAID THEIR TECH DROVE IT AND IT WAS GONE. GREAT - TOOK THE CAR HOME AND EXPERIENCED IT AGAIN ON MY TEST LOOP HOME. CALLED SECOND DEALER AGAIN WHO TOOK CAR IN. FIRST THEY LOOKED AT THE PAX SYSTEM AND SAID WE NEED NEW TIRES AND THAT SHOULD FIX IT. THEY THEN PUT NEW TIRES ON FROM A NEW ODY ON THEIR LOT. DID NOT RESOLVE IT. NOW THEY FEEL IT IS THE FRONT AXLES THAT ARE DEFECTIVE AND STILL HAVE THE CAR. HOPEFULLY THIS WILL FIX THE PROBLEMS BUT NOT FROM WHAT I HAVE READ FROM OTHER CONSUMERS OF THE 2005 HONDA ODY... I FEEL ALL THIS WILL RECUR. SO, TWO PROBLEMS. THE PAX SYSTEM TOUTED FOR SAFETY AND LONGEVITY HAS ALMOST BALD SIDE EDGES OF EACH TIRE AT 22K MILES NOW. IS THIS SAFE FOR MY FAMILY? NOW I NEED TO REPLACE THEM FOR $1K. SECOND ISSUE IS FAULTY AXLES THAT ARE WORN AT 22K MILES. WOW. SEEMS TO BE SOME SERIOUS SAFETY AND DESIGN DEFECTS IN THIS $40K VEHICLE THAT WOULD NOT BE ACCEPTED ON A $20K CAR. *JB

THE MICHELIN TIRES FAILED ON REAR OF FRONT WHEEL AFTER 2500 MILE ROAD TRIP. TIRES WERE INFLATED TO 38 PSI AS RECOMMENDED BY CAR MANUFACTURING WHEELS WERE E IN ALIGNMENT. BELTS APPEARED TO HAVE FAILED AS EVIDENCED BY WEAR PATTERN. MICHELIN AND THEIR DEALERS INDICATED THERE WAS NO WARRANTY OF ANY SORT ON THEIR XGTZ TIRES. THEREFORE, THEY WILL NOT WARRANTY ANYTHING ABOUT THE TIRES. THE TIRES WERE AVAILABLE FOR INSPECTION.*AK

TL*-THE CONTACT OWNS A 2001 COUNTY COACH MOTOR HOME. THERE WAS A RECALL ON THE MICHELIN TIRES 275/70R XZA2 . THE TWO FRONT TIRES WHICH HAD BEEN RECALLED BLEW OUT. THE REAR TIRES WERE DOUBLE COIN RT 500275\70R AND HAD LOW AIR PRESSURE. HE RECEIVE A RECALL LETTER WHICH STATED THAT HE NEEDED TO CHANGE THE MICHELIN TIRES, AND THAT THE MANUFACTURER WOULD REIMBURSE HIM. COUNTRY COACH STATED THAT THE REAR TIRES WERE INADEQUATE FOR THE MOTOR COACH HOME, AND THEY WANTED HIM TO REPLACE THEM WITH MICHELIN TIRES. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 26,125.*AK

HAVE REPEATED TIRE FAILURES IN 3 MICHELIN PILOT MXM4 RBL 94V TL P225/55R16 TIRES @ 30,000 MILES DUE TO VERY SMALL PINHOLE LEAKS IN THE SIDEWALL SEAM. THE TIRES CAME AS OEM TIRES WITH MY NEW 2003 ACURA RL 3.5 SEDAN. HAD TO JUNK THE TIRES SINCE THE LEAK DEVELOPED SLOWLY WHILE DRIVING ON THE HIGHWAY. CONTACTED MICHELIN AND REPORTED THIS COMPLAINT BUT THEY DID NOT CARE TO ANSWER! THE SIDEWALLS ARE EXTREMENLY WEAK FOR A 225 HP HIGH PERFORMANCE VEHICLE.

I WAS DRIVING ALONG IN MY 2000 CHEVROLET EXPRESS VAN AT THE LEGAL SPEED OF 65 MPH WHEN SUDDENLY WITHOUT WARNING THE VAN BEGAN VIBRATING AND SHAKING VIOLENTLY TO THE POINT THAT I ALMOST LOST CONTROL OF IT. I IMMEDIATELY REDUCED MY SPEED-TO ABOUT 10 MPH UNTIL I COULD FIND A SAFE PLACE TO EXAMINE THE TIRES. THE RIGHT FRONT TIRE HAD A LARGE SWOLLEN PLACE ON IT SO I REPLACED IT WITH MY SPARE TIRE. ALTHOUGH THIS VEHICLE IS A 2000 MODEL THESE TIRES ARE THE ORIGINAL ONES AND ONLY HAVE 21,950 MILES ON THEM AND I AM AFRAID TO TRUST THE REMAINING FOUR. THE FIVE TIRES ARE MICHELIN XW4. WHEN THE FAILED TIRE,WHICH WAS MOUNTED ON THE FRONT PASSENGER SIDE AT TIME OF FAILURE WAS LATER EXAMINED IT SHOWED SIGNS OF SEVERE PLY SEPARATIONS AND OUTER RUBBER CRACKING. *JB

WE HAVE VISITED THE CHRYSLER DEALERSHIP AND DIFFERENT AUTO SHOPS SUCH AS PEP BOYS SEVERAL TIMES. THEY HAVE CHECKED THE TIRES FOR LEAKS. EACH PLACE WE VISITED WOULD TELL US THAT THE TIRES WERE FINE, THEY WOULD THEN FILL THEM UP AND WE WOULD GO ANOTHER DAY OR TWO AND THEN WOULD HAVE TO FILL THE TIRES UP AGAIN. FINALLY A TIRE STORE MANAGER AT WAL-MART FOUND THE PROBLEM: THE TIRES: MICHELIN PILOT HXMXM4 P235-55R19 ARE TOO SMALL FOR THE 19'' RIMS THAT THEY ARE MOUNTED ON. HE SHOWED US THAT THEY DO NOT COMPLETELY FILL THE RIM, AND THIS CAUSES THE TIRES TO LOOSE PRESSURE IF THE ROAD IS UNEVEN OR IF THERE ARE BUMPS IN THE ROAD. HE SHOWED US THE DIFFERENCE WITH TIRES ON OTHER CARS. HE EXPLAINED THAT THE SAME MODEL TIRES FROM FIRESTONE DO FILL UP THE RIM COMPLETELY AND SO NO AIR LEAKS WHEN YOU ENCOUNTER BUMPS IN THE ROAD OR UNEVEN ROADS. HE EXPLAINS THAT THIS PROBLEM WILL CONTINUE TO OCCUR UNLESS THE TIRES ARE CHANGED. FURTHERMORE HE EXPLAINED THAT THIS POSES A SERIOUS THREAT TO OUR SAFETY AS WE TRAVEL. I NEED THIS ISSUE TO BE RESOLVED TO MY SATISFACTION. THESE ARE SOME OF THE MOST EXPENSIVE TIRES ON THE MARKET AND THE CAR HAS 28,000 MILES ON IT. I EXPECT THE TIRES THAT COME WITH THE CAR TO LAST THE DURATION OF THEIR LIFE WITHOUT PROVIDING THESE TYPES OF PROBLEMS. I TRUST MY WIFE AND CHILDREN TO THE SAFETY OF THIS CAR AND AM DISTRAUGHT BY KNOWING THAT THE TIRES POSE THIS TYPE OF SAFETY THREAT. THESE TIRES NEED TO BE REPLACED AT THE EARLIEST POSSIBLE DATE. AS A CHRYSLER /MICHELIN CUSTOMER I DON''T AGREE THAT WE SHOULD PAY FOR SOMETHING THAT IS NOT OUR FAULT. PLEASE ADVISE WHICH DEALER WE CAN TAKE THE CAR TO GET THESE TIRES REPLACED AT NO COST AT YOUR EARLIEST CONVENIENCE. IN THE EVENT I AM NOT CONTACTED WITH 48 HOURS I WILL CONTACT DEPARTMENT OF TRANSPORTATION SAFETY AS WELL AS HIGHWAY SAFETY AND REQUEST A FULL INVESTIGATION. FURTHERMORE I AM PREPARED TO CONTACT ANY SAFETY GROUP TO BRING ATTENTION TO THIS MATTER. *JB

SINCE I BOUGHT MY VAN, I HAVE HAD NOTHING BUT TROUBLE WITH THE PAX TIRE SYSTEM. I WILL NEVER BUY ANOTHER HONDA. THE REPUTATION THAT HELD IN MY PERSONAL EXPERIENCES GROWING UP INTO ADULTHOOD NOW HAVE BEEN SHATTERED. I HAVE HAD NO SUPPORT THROUGH MY LOCAL DEALER NOR HONDA HEADQUARTERS. I AM STILL EXPERIENCING PROBLEMS WITH THE STEERING EVEN AFTER REPLACING ALL 4 TIRES AT MY OWN EXPENSE. IT IS A DISGUSTING THAT HONDA IS SELLING CARS THEY CANNOT FIX. I AM TOTALLY FED UP WITH THE SITUATION WITH MY CAR AND FEEL HOPELESS FOR ITS FUTURE. PLEASE HELP! I HAVE TOLD EVERYONE I KNOW TO STAY AWAY FROM HONDA AND ESPECIALLY THE TOURING MODEL! *JB