TOYO TIRES Complaints

SUDDEN AND COMPLETE LOSS OF TIRE PRESSURE ON INTERSTATE. NO VISIBLE SIGN OF DAMAGE TO THE TIRE. OEM TIRE, NEW TRUCK, 2,500 TOTAL MILES. TIRE NAME "OPEN COUNTRY", MADE IN JAPAN. *TR

TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA, CA 92627, (949) 646-5236) DUE TO A BULGE IN THE TIRE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE VEHICLE. THE SET OF TIRES WERE A REPLACEMENT SET. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14T014000 (TIRES). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 170,000 AND THE TIRE FAILURE MILEAGE WAS 75,000.

THE EXACT TIRES/CAR I HAVE WERE NOT LISTED. THEY ARE: 2017 TOYOTA YARIS IA TOYO PROXES A27 TIRES TODAY I WAS DRIVING MY CAR ON SURFACE STREETS. I WAS STOPPED AT A RED LIGHT AND A WARNING CAME ON THAT SAID I HAD LOW TIRE PRESSURE. I PULLED OFF TO THE SIDE OF THE ROAD AT THE NEXT BLOCK TO CHECK MY TIRE PRESSURE AND DISCOVERED MY TIRE WAS COMPLETELY SHREDDED. I HAD ONLY DRIVEN 2 MILES FROM WHERE I HAD STARTED AND MY TIRES WERE FINE WHEN I LEFT. THIS PARTICULAR PROBLEM HAS OCCURRED TWICE. ONCE ON AUGUST 1ST, 2018 AS I PARKED ON A RESIDENTIAL STREET (THE LOW PRESSURE LIGHT DIDN'T EVEN COME ON AT THIS TIME) AND THE SECOND TIME TODAY, OCTOBER 3RD, 2018. BOTH TIMES I HAVE HAD TO REPLACE THE TIRE BECAUSE IT IS COMPLETELY SHREDDED. I HAVE NEVER SEEN A TIRE EXPLODE LIKE THIS AND I HAVE SEEN IT HAPPEN TWICE OVER THE COURSE OF TWO MONTHS IN A 16 MONTH OLD CAR WITH ONLY 20K MILES ON IT. I HAD A 200K MILE 2002 HONDA AND WHILE IT HAD FLATS ONCE EVERY 5-6 YEARS MAYBE, I NEVER HAD A TIRE EXPLODE LIKE THIS AND I DRIVE LESS NOW THAN I DID WITH MY HONDA. THERE IS CLEARLY SOMETHING WRONG WITH THESE TIRES THAT MAKES THEM SO SUSCEPTIBLE TO SHREDDING LIKE THAT. IT MAKES ME VERY SCARED TO CONTINUE DRIVING. I WORRY THE NEXT TIME THIS HAPPENS I WILL BE ON A FREEWAY OR NOT SOMEWHERE EASY TO PULL OVER TO THE SIDE OF THE ROAD.

2016 TOYOTA HIGHLANDER WITH OEM TOYO 245/55R19 OPEN COUNTRY M&S 103T TIRES AT ABOUT 70 MPH ON I95 SOUTH BOARD NEAR BRUNSWICK GA (EXIT 38?) , A LOUD BANG WAS HEARD AND THEN THE BUMPING MADE IT OBVIOUS A TIRE HAD FAILED SO THE VEHICLE WAS STOPPED WELL OF THE ROAD NEAR AN EXIT. THE LOCAL STATE HIGHWAY ASSISTANCE TRUCK (CHAMP) STOPPED AFTER ABOUT 20 MINUTES AND THE TOYOTA RESPONSE SERVICE TRUCK SHOWED UP ABOUT 20 MINUTES LATER - THE TIRE WAS CHANGED AND WE PROCEEDED ON OUR WAY - MANY THANKS TO THE "ROAD RANGER" AND HIS TRUCK AND EXPERTISE! THE TIRES HAD ABOUT 28,500 MILES ON THEM - ESTIMATE ABOUT 55%OF ORIGINAL TREAD AND ARE MARKED: DOT 78HH CND 1016. THERE APPEARS TO HAVE BEEN A HOLE IN THE SIDEWALL THAT CAUSED SUDDEN LOSS OF PRESSURE.

DRIVING ALONG INTERSTATE 10 OUR MOTOR HOME BEGAN TO SHAKE LIKE TIRES BEING OUT OF BALANCE. I STOPPED AT EXPRESS TIRE IN FREDERICKSBURG, TX. THEY FOUND THAT THE TREAD WAS SEPARATING ON THREE OF THE SIX TIRES. BECAUSE WE WERE TRAVELING I ONLY REPLACED THE THREE PROBLEM TIRES. CONTINUING OUR TRIP WE TRAVELED ANOTHER 1,000 MILES AND A FOURTH TIRE SEPARATED. AT THAT TIME I WAS ONLY 200 MILES FROM RETURNING HOME SO HAD THE SPARE PUT ON AND CONTINUED HOME WITH NO FURTHER PROBLEMS. I DO INTEND ON PURCHASING FOUR MORE NEW TIRES BEFORE OUR NEXT TRIP.

TL* THE CONTACT OWNS A 2000 CHRYSLER 300M EQUIPPED WITH TOYO PROXES T1R TIRES (NA), SIZE: 245/45ZR16 94W (NA). THE CONTACT STATED THAT THE TREAD WAS SEPARATING FROM ALL FOUR TIRES AND THERE WERE CRACKS IN EACH TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE STORE, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE TIRES WERE NOT REPLACED. THE VEHICLE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE TIRES TO A TIRE STORE. NO FURTHER ASSISTANCE WAS OFFERED. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE NOT PROVIDED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 180,000.

LEFT REAR TIRE ON OUR 2016 TOYOTA HIGHLANDER BEGIN TO LOOSE AIR WHILE PASSING A SEMI TRUCK ON THE INTERSTATE HIGHWAY. THE TIRE PRESSURE ALARM NOTIFIED THE DRIVER OF TIRE PRESSURE LOSS FOR AN EMERGENCY STOP. UPON A COMPLETE STOP THE TIRE PRESSURE HAD DROPPED ABOUT 85 % OR SO, (NOT FLAT BUT VERY NEAR SO AND COMPLETED THE AIR LOSS WITHIN A SHORT TIME AFTER STOPPING).. WE KNOW THIS BECAUSE I WAS FOLLOWING BEHIND MY WIFE DRIVING THE HIGHLANDER AT THE TIME. TRAVEL SPEED WAS BETWEEN 65 AND 70 MPH AT THE TIME. THE TIRES ARE THE ORIGINAL THAT CAME ON THE TOYOTA NEW AND HAD ABOUT 27000 MILES ON THEM. UPON INSPECTION OF THE TIRE IT LOOKS OBVIOUS THAT THE TIRE WAS DEFECTIVE DUE TO THE SUBSTANTIAL AMOUNT OF VISUAL CRUMBLED RUBBER ALL INSIDE THE TIRE SEPARATED FROM THE SIDEWALLS IN SIDE AND THE MASSIVE BLISTERS ON THE OUTSIDE OF THE TIRE, WE HAD ALL THE TIRES REPLACED ON THE VEHICLE AS WE HAD NO TRUST IN THE REST OF THE TIRES AFTER THIS HAPPENED. NEITHER THE TOYO TIRE MANUFACTURER REP., THE LOCAL TOYOTA DEALERSHIP, OR THE TOYOTA COMPANY WOULD TAKE RESPONSIBILITY FOR THE FAILURE, OR OFFERED ANY CONCESSIONS AGAINST THE REPLACEMENT TIRES. PHOTOS OF THE TIRE AND OR THE TIRE ITSELF IS AVAILABLE FOR NHTSA IF THERE IS A REQUEST TO REVIEW. POOR CUSTOMER SERVICE FROM THE TOYO TIRE MANUFACTURER, THE LOCAL DEALERSHIP OR THE TOYOTA COMPANY IS QUITE OBVIOUS TO US THAT THEY HAD NO CONCERN FOR OTHER PEOPLE THAT MAY HAVE THE SAME TOYO TIRES THAT TOYOTA CHOOSE TO PUT ON THE NEW VEHICLE THAT MAY CAUSE AN ACCIDENT. THE TIRE BRAND IS TOYO, TIRE LINE IS OPEN COUNTRY, TIRE SIZE 245-55-19 DOT # 73HH (CND2216)

TOYO 225/45R-17XL 94V ULTRA Z-900 ALL SEASON BW, DOT 73H8 2650116. 2013 JETTA TDI VIN [XXX] TWO OF THESE TIRES FAILED ON MY VEHICLE. IN BOTH CASES THE SIDEWALL DEVELOPED A BULGE ON THE OUTER SIDEWALL AND HAD TO BE REPLACED. THE FIRST INCIDENT OCCURRED WITHIN 3400 MILES. THE NEXT FAILURE OCCURRED WITHIN 22000 MILES. THESE TIRES ARE RATED FOR 65000 MILES. IN THE FIRST CASE LES SCHWAB REPLACED IT AT NO CHARGE. THE SECOND FAILURE WAS REPLACED AT A COST TO ME OF $143.93. HAS THERE BEEN A RECALL ON THESE TIRES. SINCE 2 OUT OF 5 TIRES FAILED IN THE SAME MANNER WITHIN 22,000 MILES, I SUSPECT THERE MIGHT BE. CAN YOU TELL ME IF THERE IS? THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1) THE EVENT OCCURRED ON OCTOBER 4, 2017. 2) 2017 TOYOTA PRIUS WITH APPROXIMATELY 19,980 MILES. 3) THE VEHICLE HAS BEEN SERVED ON SCHEDULE AT A TOYOTA DEALERSHIP. 4) AT THE PRIOR INSPECTION NO DAMAGE OR ABNORMAL WEAR WAS REPORTED. 5) FROM THE TIME OF THE 15,000 MILE INSPECTION NO DAMAGE OCCURRED TO THE TIRE. 6) AT NO TIME DID THE TIRE PRIOR TO THE INCIDENT, DID THE TIRE INFLATION WARNING ANNUNCIATOR ILLUMINATE. 7) WHILE TRAVELING ON A STATE HIGHWAY (SIMILAR TO A INTERSTATE) WHICH IS IN VERY GOOD AND SMOOTH CONDITION, DRY AT THE TIME, FREE OF DEBRIS, STRAIGHT AT THE LOCATION OF THE INCIDENT, AT APPROXIMATELY THE POST SPEED LIMIT OF 70 MPH. WITH VIRTUALLY NO WARNING THE LEFT FRONT TIRE FAILED CATASTROPHICALLY WITH ENTIRE OUTBOARD PORTION OF THE TREAD SEPARATING FROM THE SIDEWALL STRUCTURE. THE CAR REMAINED UNDER CONTROL AND I WAS ABLE TO DECELERATE WHILE TRAVELING STRAIGHT AHEAD AND REMAINING WITHIN THE CONFINES OF MY LANE, TO A SPEED WHERE I WAS ABLE TO EXIT THE TRAFFIC LANE AND CAME TO STOP ON THE RIGHT HAND SHOULDER OF THE HIGHWAY. 8) OTHER THAN TOTAL FAILURE OF THE TIRE, NO ADDITIONAL DAMAGE TO THE VEHICLE WAS SUSTAINED AND NO INJURY TO THE OCCUPANT OR OTHER PARTIES OCCURRED. 9) I HAVE PHOTOGRAPHS OF THE FAILED TIRE WHILE STILL MOUNTED TO THE WHEEL, INCLUDING THE TREAD OF THE TIRE AND THE OUTER SIDE, WHICH IS THE LOCATION OF THE FAILURE.

AT HIGHWAY SPEED TIRE TREAD SEPARATED COMPLETELY FROM SIDEWALL ON BOTH SIDES OF RIGHT REAR TIRE. VEHICLE: 2016 TOYOTA PRIUS TWO ECO. TIRES - MANUFACTURER: TOYO - MODEL: NANOENERGY A29 - DOT CODE: N39N SIZE:195/6515 TIRE - DATE OF MANUFACTURE: 1216 (DECEMBER 2016)