TOYO TIRES Complaints

TL* THE CONTACT OWNS A 1994 NISSAN D21 EQUIPPED WITH 4 TOYO ECLIPSE TIRES, SIZE: 195/75/R14. THE CONTACT WAS DRIVING 65 MPH WHEN THE STEERING WHEEL AND THE VEHICLE BEGAN TO WOBBLE. THE VEHICLE WAS MERGED OFF THE ROADWAY AND THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE TIRE WAS DEFORMED. THE TIRE WAS REPLACED WITH A SPARE. ONE WEEK LATER, THE CONTACT HEARD A LOUD EXPLOSION AND SAW THAT THE DEFORMED TIRE BLEW FROM THE SPARE TIRE CABIN. THE CONTACT STATED THAT THE FAILURE RECURRED ON THE DRIVER'S SIDE REAR TIRE ONE YEAR LATER. THE TIRE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE OF THE VEHICLE WAS 90,000 AND THE APPROXIMATE TIRE FAILURE WAS 5,000. UPDATED 10/23/13*LJ THE CONSUMER STATED AFTER EXPERIENCING TWO TOYO TIRE FAILURES, HE WENT TO THE LOCAL TOYO STORE. WHERE HE INFORMED THEM HE HAD TWO DEFECTIVE TIRES AND WANTED THEM REPLACED. THEY INSPECTED THE TIRES, BUT THEY REFUSED TO REPLACE THEM SIMPLY FOR DEFECTIVE OR UNSAFE. THEY INSISTED HIS ONLY OPTION WAS TO BUY NEW TIRES. THE CONSUMER LEFT THE ESTABLISHMENT. ON SEPT 18, 2013 A THIRD TIRE DEFORMED WHILE DRIVING AND THE TIRE NEEDED TO BE REMOVED IMMEDIATELY. UPDATED 10/24/13

TL* THE CONTACT OWNS A 2012 MAZDA, MAZDA5 WITH TOYO PROXES ST II TIRES, LINE SIZE P205/50R17. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC INFORMED THE CONTACT THAT ALL FOUR TIRES WERE CRACKED INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR NEW TIRES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE ON THE TIRES AND VEHICLE WAS 22,400. THE DOT NUMBER WAS NOT AVAILABLE.

MY HUSBAND AND I WERE DRIVING ALONG EL CAMINO REAL IN SOUTH SAN FRANCISCO CALIFORNIA WHEN WE HEARD A VERY LOUD BANG AND OUR CAR SWAYED TO THE RIGHT AND ALMOST HIT A BYSTANDER. THE REAR PASSENGER RIGHT TIRE BLEW OUT AT NO APPARENT REASONS. THERE WAS A BIG CRACK OF 3 TO 4 INCHES ON THE SIDE (INSIDE PART) OF THIS TIRE. WE BROUGHT OUR CAR TO MELODY TOYOTA TELLING THEM THAT IT WAS A DEFECTIVE TIRE BECAUSE THERE WAS NO SIGNS OF NAILS OR ANY OTHER OBJECTS THAT WILL CAUSE THE TIRE TO BLOW OUT. FORTUNATELY, WE DECIDED NOT TO TAKE THE FREEWAY THIS TIME OR ELSE WE WILL BE IN A BIG ACCIDENT. MELODY TOYOTA TOLD US THAT IT WAS DUE TO OUTSIDE INFLUENCE BUT THEY ARE NOT SURE ABOUT IT BECAUSE YOU CAN SEE THE SURFACE WAS SO SMOOTH AND NO MARKS OF ANY OBJECTS HITTING IT. IT LOOKED THAT IT CAME FROM THE INSIDE OF THE TIRE. THEY DECIDED TO SEND THE TIRE TO THE MANUFACTURER (TOYO BRAND) TO INVESTIGATE. OUR WORRY THE TIRE MANUFACTURER WILL TRY TO PROTECT THEMSELVES AND THEY WILL RULE THAT IT WAS DUE TO OUTSIDE INFLUENCE. GRANTING IT WAS DUE TO OUTSIDE INFLUENCE THE TIRE SHOULD DEFLATE SLOWLY AND NOT A SUDDEN LOUD BURST. WE ARE REPORTING THIS BECAUSE WE WANT TO SAVE THOUSANDS OF LIVES WHO HAVE THIS BRAND OF TIRES. FORTUNATELY, NOTHING BAD HAPPENED TO US AND THE BYSTANDER. I WAS REQUESTING THE DEALER TO REPLACE ALL OUR TIRES BECAUSE WE HAVE NO PEACE OF MIND DRIVING WITH THESE TIRES. BY THE WAY, OUR CAR IS A BRAND NEW CARTOYOTA HIGHLANDER 2012 THAT WE BOUGHT ONLY LAST JUNE OF 2012, IT WAS AN 8 MONTH-OLD CAR. WHAT REALLY UPSETS ME THE DEALER WAS SELLING ME A SPARE TIRE FOR $300. WHY SHOULD WE PAY $300 WHEN WE ALMOST GOT INTO ACCIDENT?SO, AT THIS TIME WE'RE STILL WAITING WHAT WILL BE THEIR FINDINGS. I HOPE THEY WILL BE HONEST ABOUT IT. I TOOK SEVERAL PICTURES OF THE DAMAGED TIRE FOR THE RECORD. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU EQUIPPED WITH TOYO VERSATO TIRES, SIZE: 205/55/16. THE CONTACT STATED THAT THE TIRES WERE RECENTLY INSTALLED ON THE VEHICLE AND WHILE DRIVING APPROXIMATELY 45 MPH, ATTEMPTING A RIGHT TURN, THE VEHICLE BEGAN TO PULL IN THE OPPOSITE DIRECTION. THE CONTACT STATED THAT SHE DID NOT EXPERIENCE A PROBLEM WITH THE VEHICLE UNTIL THE TIRES WERE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TIRES WERE NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 15,000. THE VEHICLE FAILURE MILEAGE WAS 165,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO RACE CAR EQUIPPED WITH TOYO PROXES TIRES, TIRE SIZE: 245-45-R20 (SERIAL NUMBER: MF82512) AND TIRE SIZE: 275-40-R20106Y. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRES FAILED TO GRIP AND CAUSED THE CONTACT TO BECOME INVOLVED IN A CRASH. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 20 AND THE VEHICLE FAILURE MILEAGE WAS 44,495.

TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500 EQUIPPED WITH TOYO OPEN COUNTRY ALL TERRAIN TIRES, LINE SIZE 37X13.5R20 DOT 73TEC7N2312. THE CONTACT STATED THAT THE TIRE SIDE WALLS WERE SEPARATING. THE CONTACT MENTIONED THAT ONE OF THE TIRES WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ADDITIONAL ASSISTANCE SINCE THEY BELIEVED THE TIRES WERE NOT DEFECTIVE.THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 100,000.

WHILE DRIVING ON THE FREEWAY, REAR TOYO TIRE BLEW OUT. REQUIRED REPLACING 2 TIRES, THE ONE BLOW OUT AND ANOTHER IN FRONT THAT HAD TREAD SEPARATION ISSUES IDENTIFIED BY TIRE MECHANIC. UPON RETURN FROM TRIP, TAKEN BACK TO INSTALLATION DEALER AND THEY CONTACTED TOYO WHO OFFERED A $30 REFUND ON EACH. SINCE THE ORIGINAL PURCHASE WAS FOR 4 TIRES, THE TWO REMAINING TIRES WERE ALSO AT RISK FOR SIMILAR BLOW OUT. TOYO DID NOT WANT TO OFFER REFUND UNLESS PROOF OF TIRE ROTATION WAS PROVIDED. THE ISSUE WAS ULTIMATELY WITH A FAULTY BLOW-OUT (3 TIRE DEALERS STATED THAT THIS WAS NOT A WEAR-AND-TEAR ISSUE BUT A DEFECT) AND NOT A MATTER OF GETTING REFUND YET TOYO'S FOCUS WAS ON PROVING THAT THE TIRES WERE NOT MAINTAINED RATHER THAN DEALING WITH AN OBVIOUSLY DANGEROUS PRODUCT OUT IN THE MARKET. *TR

AUG 2008, PURCHASED 4 VERSADO LX TIRES AT 46851 MILES. ON 14 AUG 2011, HAD A TIRE BLOW ON RIGHT REAR ON I-16. THERE WAS $75 DAMAGE TO CAR AS THE TIRE TORE THE FACTORY MUD GUARD FROM THE FENDER. TIRE WAS REPLACED FOR $53 UNDER WARRANTY AT 77968 MILES. ON 10 OCT 11, RETURNED TO DEALER AND FOUND 2ND TIRE SEPARATING. REPLACED FOR $73 UNDER WARRANTY AT 79720. ON 23 MAY 2012, 3RD TIRE WAS FOUND TO BE SEPARATING AT 84275 MILES. I CONTACTED TOYO BY EMAIL. REP CALLED MY LOCAL TIRE DEALER, RAFFIELD TIRE, AND DISCUSSED ISSUE. DEALER WAS TOLD TO RE-INSPECT 4TH TIRE CLOSELY WHILE REPLACING THE 3RD TIRE FOR $83 UNDER WARRANTY. IT APPEARED TO BE OK. ON 3 JUL 12 THE 4TH TIRE WAS REPLACED FOR $79 UNDER WARRANTY AT 85676. HAD LONG DISCUSSION WITH TOYO CUSTOMER SERVICE. WAS TOLD THERE WERE "NO KNOWN ISSUES WITH THIS TIRE". VERY FUNNY THAT ALL 4 TIRES FOR MY VEHICLE FAILED. TIRE DEALER DOES ROTATION/BALANCE/CHECK EVERY 5000 MILES. WANTED TOYO TO REPLACE THIS TIRE AT THEIR COST DUE TO ALL OF THE TROUBLE I HAVE HAD. REP REFUSED, STATING THAT THE GOVERNMENT WOULD NOT LET THEM DO ANY CUSTOMER RELIEF OTHER THAN THE LIMITED WARRANTY ON TIRE. OTHERWISE, "THEY WOULD BE GUILTY OF HIDING DEFECT INFORMATION FROM THE GOVERNMENT". I CANNOT BELIEVE THERE ARE NO KNOWN ISSUES IF ALL 4 OF MY TIRES FAILED. THEY ALSO COULD NOT PAY FOR THE REPAIR I HAD DONE IN AUG 2011 SINCE THE TIRE WAS NOT TURNED OVER TO AN INDEPENDENT 3RD PARTY FOR ANALYSIS. *JS

TL* THE CONTACT OWNS A 2005 HONDA ODYSSEY EQUIPPED WITH TOYO TOUREVO TIRES, SIZE: 235 65 R16. THE CONTACT WAS TRAVELING 45-60 MPH WHEN THE FRONT END OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP CONFIRMED THAT THE FRONT DRIVER'S SIDE TIRE TREAD SEPARATED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION AFTER TRAVELING 60 MPH, THE FAILURE REPEATED WITH THE REMAINING TIRES ON BOTH PASSENGER AND DRIVER SIDE REAR TIRES. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 69,912 AND THE CURRENT MILEAGE WAS 77,558. ....UPDATED 06/18/12 *BF ON 09/21/09 THE CONSUMER MOUNTED FOUR NEW TOYO TOUREVEO ALL SEASON BLACKWALL TIRES ON HIS VEHICLE. ON 08/29/11 THE LEFT FRONT TIRE HAD TO BE REPLACED DUE TO TREAD SEPARATION. ON 6/05/12 THE RIGHT FRONT, LEFT REAR AND RIGHT REAR TIRES ALSO FAILED DUE TO TREAD SEPARATION.

WHILE DRIVING ON I-81. I HEARD A BRIEF, UNUSUAL SOUND INSIDE MY HONDA ODYSSEY, THEN THE LEFT REAR TIRE SUFFERED AN IMMEDIATE CATASTROPHIC FAILURE. THE TIRE TREAD JUST PEELED OFF THE TIRE. FORTUNATELY THE TIRE DID NOT DEFLATE. I WAS ABLE TO SAFELY PARK OFF THE INTERSTATE AND CALL FOR ASSISTANCE. THE VAN SUSTAINED SIGNIFICANT BODY DAMAGE FROM THE TIRE THREAD DEBRIS. I WAS TOWED TO THE NEAREST HONDA DEALER. THEY HAD TO REPLACE BOTH REAR TIRES WITH ANOTHER BRAND BECAUSE THEY DID NOT SELL TOYO AND IT WAS AFTER 6 P.M. THEY ALSO WERE ABLE TO MAKE THE VAN SAFE FOR HIGHWAY TRAVEL BY REMOVING BROKEN BODY PARTS AND SECURING OTHER BODY COMPONENTS THAT ALLOWED ME TO CONTINUE MY JOURNEY BACK HOME WITHOUT ANY FURTHER INCIDENTS.....UPDATED 05/23/12 *BF UPDATED 06/06/2012 *JS *TR