YOKOHAMA TIRES Complaints

ON 04/09/2012, I TOOK MY TOYOTA RAV4 2008 FOR OIL CHANGE AT GIRARD TOYOTA, NEW LONDON. TOYOTA SERVICE DEPARTMENT DETERMINED THAT THE YOKOHAMA GEOLANDAR G91A RADIAL TUBELESS M+S MADE IN JAPAN D7475L-11, 225/65R17-101H INSTALLED FROM FACTORY WHEN I BOUGHT THE RAV4 (AS NEW VEHICLE). I CALLED TOYOTA, WHICH ISSUED CASE #:[XXX], SAYING THAT TOYOTA'S WARRANTY DOES NOT COVER THE TIRES. TOYOTA REFERRED ME TO YOKOHAMA, FULLERTON, CA, TEL: (800) 722-9888. I CALLED YOKOHAMA WHICH ISSUED CASE #: [XXX]. YOKOHAMA REFERRED ME TO TIREPLUS, EAST LYME, CT. I TOOK THE RAV4 IMMEDIATELY TO[XXX] AT TIREPLUS. HE DETERMINED THAT THE THREADS OF THE 4 TIRES WERE IN VERY GOOD CONDITION (#19); HOWEVER, EACH OF THE TIRES (ALL 4 TIRES) ARE CRACKING BETWEEN THE THREADS. IT IS VERY CLEAR THAT THE TIRES WERE DEFECTIVE FROM MANUFACTURING AS MY RAV4 HAS ONLY BEEN DRIVEN FOR 16,600 MILES. YOKOHAMA INDICATED THAT THEY ARE NOT WILLING TO REPLACE THE DEFECTIVE TIRES COVERING 100% OF THE COST THAT THEY WILL ONLY COVER 70%. TOYOTA AND YOKOHAMA SHOULD HAVE SOLD ME THIS RAV4 WITH TIRES THAT ADHERED TO QUALITY STANDARDS - THAT DO NOT RISK THE LIVES OF MY FAMILY, RELATIVES, FRIENDS, THE PUBLIC IN GENERAL. DUE TO SAFETY, I WILL GO AHEAD PAYING TO REPLACE THE 4 TIRES. I WILL APPRECIATE THAT REGULATORS LOOK FURTHER INTO THIS ISSUE AS I KNOW THAT OTHER FAMILIES AND THE PUBLIC ARE AT RISK WITH THESE DEFECTIVE TIRES AS DOCUMENTED IN PUBLIC COMPLAINTS IN THE INTERNET ? I HAVE INCLUDED THE INTERNET LINK ABOUT THE COMPLAINTS FOR REFERENCE. I ALSO WILL APPRECIATE IF YOKOHAMA PAYS IN FULL FOR THE REPLACEMENT OF THE 4 TIRES. THANK YOU IN ADVANCE FOR OUR TIME AND EFFORT. HTTP://WWW.VEHICLETIRE.COM/COMPLAINT/YOKOHAMA/GEOLANDAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TIRE SEEMED OUT OF BALANCE AT NARROW RANGE OF SPEEDS (60-65MPH), BUT SMOOTH AT 68MPH FOR MONTHS; RECENTLY NOTICED VEHICLE ROCKING WHEN COLD AND AT LOW SPEEDS; TODAY SAW AN OUTWARD BULGE IN REAR TIRE TREAD (DIRECTIONALLY OUTWARD FROM AXLE). AM SEEKING A REPLACEMENT TIRE BEFORE TREAD SEPARATION. *TR

A CORRODED VALVE STEM LET GO JUST AFTER THE LOW TIRE LIGHT CAME ON. THIS WAS THE FIRST TIME THIS HAS HAPPENED. WE MANAGED TO PULL OVER TO THE BERM AND CALLED AAA. THE MAN CAME OUT AND PUT THE SPARE TIRE ON AND WE ABLE TO GET HOME. I CHECKED OUT THE OTHER VALVE STEMS AND THEY ARE CORRODED ALSO. *TR

2010 SUBARU FORESTER. CONSUMER STATES PROBLEMS WITH VEHICLE TIRES *TGW THE CONSUMER STATED THE RIGHT REAR TIRE WENT FLAT. HE WAS INFORMED BY THE SERVICE COMPANY WHO REPLACED THE TIRE, THERE WAS A SPLIT ON THE SIDEWALL AND COULD NOT BE REPAIRED. THE CONSUMER HAD TO PURCHASE ANOTHER TIRE EXACTLY THE SAME AS THE DEFECTIVE TIRE FOR A TOTAL OF $269.13.

I PURCHASED TIRES FROM MANTECA TIRES IN MAY OF 2010. THE TIRES WERE YOKOHAMA PRADA TIRES FOR A TOTAL OF 359.80. I HAD THE TIRES BALANCED, ALIGNED AND ROTATED AT REGULAR INTERVALS. THE TIRES FROM DAY ONE WERE MAKING EXTREME NOISE AND I HAD NOTIFIED MANTECA TIRES THAT THE TIRES WERE CAUSING NOISE. THEY SUGGESTED TO ROTATE THEM AND USE THEM FOR A WHILE TO SEE IF THE TIRES CONTINUED TO MAKE NOISE. I DID SO AND THEN ALSO TOOK THEM IN LATER TO BE ROTATED AGAIN AND HAD THEM CHECK THE NOISE. THEY STATED THAT I SHOULD LET SOME MORE TIME GO ON THEM AND CONTINUE TO DRIVE TO SEE IF AGAIN THE NOISE WOULD GO AWAY. IT DID NOT AND THE NOISE WAS GETTING WORSE. I DID NOT FEEL THAT THESE WERE SAFE. THEY SAID I SHOULD CONTACT YOKOHAMA, WHICH I DID. THEY TOLD ME TO TAKE IT TO A LOCAL TIRE COMPANY AND GET IT CHECKED OUT. YOKOHAMA WAS CLAIMING THAT THE TIRES ARE NOT COVERED UNDER WARRANTY BECAUSE THEY STATED THERE WAS SOME CUPPING. I TOLD THEM HOW CAN THAT BE, WHEN I NEVER HAD THIS ROAD NOISE WITH MY LAST TIRES AND I HAD THESE TIRES ROTATED, ALIGNED AND BALANCED. THEY SAID THEY WOULD OFFER A 25 % DISCOUNT ON NEW TIRES. THAT IS NOT HONORING A WARRANTY. A LITTLE OVER A YEAR LATER, A PERSON SHOULD NOT HAVE TO REPLACE TIRES. MANTECA TIRES THEN WHEN ON TO FAX THEM PAPERWORK AND TALK TO THEM, WHICH IT TOOK YOKOHAMA THREE DAYS TO GET BACK WITH THEM AND THEN THEY ONLY OFFERED A 40% DISCOUNT ON NEW TIRES. IF I HAVE BALANCED MY TIRES, ROTATED THEM AND DONE EVERYTHING I SHOULD AS A CAR OWNER AND THOSE TIRES ARE STILL MAKING NOISE, THEN IT IS CLEARLY THE FAULT OF THE TIRES. WHAT WOULD MAKE ME BUY YOKOHAMA TIRES AGAIN, EVEN AT A DISCOUNT, WHEN THEY DO NOT HONOR THE WARRANTY THEY OFFERED IN THE FIRST PLACE. THESE ARE OBVIOUSLY FAULTY TIRES AND I AM NOT THE FIRST ONE TO COMPLAIN OF THE EXTREME ROAD NOISE FROM THESE TIRES. IF YOU RESEARCH ON THE INTERNET, THERE ARE SEVERAL OTHER CONSUMERS THAT HAVE EXPERIENCED THE SAME WITH YOKOHAMA TIRES. THEY TOO, HAVE COMPLAINED OF YOKOHAMA NOT HONORING WARRANTIES. *TR

2009 RAV 4 YOKOHAMA GEOLANDAR 225/65R17 35,680 MILES.TIRES HAVE BEEN ROTATED EVERY5K MILES MY WIFE WAS ON EXPRESSWAY GOING 65 MPH,WHEN LEFT REAR TIRE BLEWOUT .SHE HAD SWERVE THREE LANES INTO THE BREAKDOWN LANE,SHE CALLED AAA WHICH CALL THE STATE POLICE.AAA CHANGED THE TIRE.WHEN SHE GOT HOME I LOOKED A THE REST OF THE TIRES AND NOTICED ALL TIRES WERE DRIEROTTED ALONG THE SIDEWALL. *TR

MY WIFE WAS DRIVING TO WORK THIS MORNING WHEN SHE HAD A TIRE BLOWOUT ON THE HIGHWAY GOING 60MPH. I MET UP WITH HER TO PUT THE SPARE ON AND I WAS EXPECTING A NAIL OR SOMETHING IN THE TIRE. WHEN I INSPECTED THE TIRE I WAS SURPRISED TO NOTICE A SEVERE BLOWOUT ON THE REAR PASSENGER TIRE ON THE INSIDE SIDE WALL OF THE TIRE FROM THE TREAD TO THE RIM. THIS IS CONCERNING TO ME BECAUSE WE STILL HAD 40,000 MILES LEFT ON THE WARRANTY AND WE STILL HAVE THE SAME BRAND/SIZE ON THE OTHER TIRES. I AM WORRIED THAT THIS MAY HAPPEN ON THE OTHER TIRES. THE BRAND OF TIRE IS YOKOHAMA AVID TRZ SIZE: P205/55R16 89T. I KNOW THIS TIRE IS NOT ON THE RECALL LIST, BUT I AM SUSPECT OF THIS TIRE AFTER THIS INCIDENT. *TR

I HAD A PROBLEM WITH MY RIGHT REAR TIRE WHERE MY TIRE RIPPED APART WHILE ON THE HIGHWAY. IN THE EVENTS THAT LED TO THIS INCIDENT MY CAR DISPLAYED A LOW TIRE PRESSURE WARNING ON MY CAR FOR ABOUT TWO DAYS. LITTLE DID I KNOW THAT THE TIRE WOULD EXPLODE WHILE DRIVING. THE CONSEQUENCES OF THIS TIRE FAILURE AFTER ONLY 3 MONTHS AFTER BUYING MY CAR WITH THE MANUFACTURERS TIRES THAT CAME WITH THE CAR I PAID $200 TO GET THAT TIRE REPAIRED. NOTHING WAS DONE BY THE COMPANY TO COMPENSATE FOR THE ISSUE. I WANTED TO KNOW WHAT YOKOHAMA CAN DO TO FIX MY PROBLEM. *TR

I PURCHASED MY TIRES ON 3-14-10. THERE IS SUCH EXCESSIVE ROAD NOISE THAT WITHIN 30 MINUTES OF A TRIP YOU WILL HAVE A SPLITTING HEAD ACHE. MY PURCHASE OF TIRES, ROAD HAZARD WARRANTY HIGH PER AND 3YR WHELEL ALIGNMENT WAS 627.45. I HAVE GONE TO HAVE TIRES ROTATED BALANCED AND ALIGNMENT REGULARLY. IT IS A BIG INCONVEIENCE TO DRIVE MY VUE BECAUSE OF THE NOISE. THIS IS TO MUCH. I HAVE NEVER BEEN SO UNHAPPY AND DISSATISFIED WITH THE PURCHASE OF TIRES I HAVE MADE LIKE I AM WITH THESE YOKOHAMA TIRES SIZE 225/65R17 102 , 31920. I HAVE NOTHING GOOD TO SAY ABOUT YOKOHAMA TIRES AT THIS POINT. I CAN'T GET ANY SATISFACTION ON THEM. YOU WOULD THINK THAT NEW TIRES WOULDN'T PICK UP PUNCTURES SO EASY EITHER BUT THEY DO. I HATE MY PURCHASE AND I WILL NOT ADVISE ANYONE TO BUY A YOKOHAMA TIRE OF ANY KIND. IT CAN'T BE THAT THE TIRES ARE WORN BECAUSE THEY ARE NOT WORN. I HAVEN'T EVEN PUT 20,000 MILES ON THE TIRES YET. I EVEN WENT AS FAR TO SEE IF THERE WAS SOMETHING WRONG WITH MY WHEELS. BEARING.. SEALS.. AND ALL AND NOTHING IS WRONG THERE. I HAVE HAD NO SATISFACTION FROM ANYONE ON THESE TIRES. NOW I FOUND THIS SITE. LET'S SEE WHAT KIND OF RESPONSE I GET HERE. *TT

HAD A BLOWOUT ON RIGHT REAR OUTSIDE TIRE ON VEHICLE (2008 MITSUBISHI FUSO FE145) NOTE: FE 145 WAS NOT AN OPTION TO SELECT FOR COMPLAINT). TRUCK WAS EMPTY COMING BACK FROM RUNS AND HAD NOT ENCOUNTERED ANY OBSTRUCTION ON ROAD PRIOR TO FAILING. YOKOHAMA HAD ALREADY PROVIDED A CREDIT FOR 2 TIRES PREVIOUSLY REPLACED ON OUR TRUCK THAT WERE DEFECTIVE. THIS BLOWOUT SHOWED EVIDENCE OF TREAD SEPARATION. I'M CONCERNED ABOUT THE REMAINING 2 TIRES ON TRUCK AND FEAR FOR THE SAFETY OF OTHERS WHO HAVE SAME TIRES. *TR