2013 ACURA ILX Complaints

TAKATA RECALL THE COMPLAINT I HAVE IS THAT NONE OF THE DEALERSHIPS IN THE AREA ARE ABLE TO HELP FIX THE RECALLED ISSUE. I GOT A LETTER IN THE MAIL STATING THIS AIRBAG ISSUE HAS "KILLED AND INJURED VEHICLE DRIVERS" IN THE PAST; HENCE, THIS NEEDS TO BE FIXED IMMEDIATELY. I CALLED ELITE ACURA IN MAPLE SHADE, NJ AND THEY SAID THEY'VE HEARD NO INFO REGARDING THE FIX FOR THIS ISSUE. ANOTHER DEALERSHIP AT LEAST JUST TOLD ME THE PARTS ARE ON BACK ORDER. IS THERE ANY WAY TO GET THIS FIX EXPEDITED? I DON'T FEEL SAFE DRIVING MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/18/16*LJ UPDATED 05/19/16.*JB

I HAD A VERY SCARY EXPERIENCE THAT MADE ME FEEL LIKE THE CAR WAS IN CONTROL OF ME. WHILE ACCELERATING ONTO THE HIGHWAY, I USED THE PADDLE SHIFTERS TO UPSHIFT WHILE I DEPRESSED THE ACCELERATOR. THE ENGINE BEGAN TO REV HIGH AND ACCELERATE EVEN WITH MY FOOT OFF OF THE PEDAL. THE DISPLAY SHOWING WHICH GEAR IT WAS IN APPEARED TO MOVE UP AND DOWN AS THE CAR JERKED AND LUNGED. THE CAR WOULD NOT SLOW DOWN AS EXPECTED WITH THE BRAKE PRESSED. I MANAGED TO GET AROUND THE TRAFFIC AHEAD OF ME AND I EXITED THE HIGHWAY AT THE NEXT EXIT (ABOUT 1/4 MILE TOTAL) AND WAS ABLE TO SLOW THE CAR DOWN AND TURN THE CAR OFF. WHEN I TURNED THE CAR BACK ON, THE ENGINE WAS REVVING VERY HIGH AND THE BRAKE PEDAL WAS STUCK DOWN. THE RPMS WERE STUCK AT AROUND 5000RPM.AFTER CALLING FOR ROADSIDE ASSISTANCE, THE CAR RESTARTED WITH NO PROBLEM PRESENT.

WHEN DRIVING THE CAR, ITS PERFORMANCE SUFFERS NOTICEABLY FROM SEVERELY RESTRICTED ACCELERATION AT LOW SPEEDS DUE TO HESITATION OF ENGINE. THIS OCCURS INTERMITTENTLY BUT KEEPS HAPPENING. RESULTS IN DANGEROUS SITUATIONS THAT LEAVE THE CAR UNPREDICTABLY IN A VULNERABLE POSITION ON THE ROAD, WHEN, FOR EXAMPLE, IT HESITATES TO SUCCESSFULLY CHANGE LANES IN THE TIME-FRAME THAT OTHER CARS I HAVE DRIVEN WOULD NORMALLY COMPLETE A LANE CHANGE SMOOTHLY AND PREDICTABLY. DEALER HAS INSPECTED THE CAR MULTIPLE TIMES, AND THEY AGREE THIS IS A SITUATION THAT CAN EXIST ON THIS CAR, AND INSISTS THAT "THIS IS THE WAY THE CAR IS DESIGNED SO IT IS NOT A FLAW." A STATEMENT THAT IS INCREDIBLY HARD TO BELIEVE, UNLESS THE COMPANY SOMEHOW FEELS THAT INTENTIONALLY DESIGNING FLAWS INTO THE CAR'S PERFORMANCE IS A DESIRABLE FEATURE. ESPECIALLY ONES THAT ARE UNSAFE AND DANGEROUS.

UPON FILLING MY 2013 ACURA ILX, I WOULD GET BACK INTO THE CAR AND THE CABIN SMELLED LIKE I SPILLED GAS IN THE BACK SEAT. THIS HAPPENED ON MULTIPLE OCCASIONS AND THERE WAS A GRAY STREAK FROM THE FENDER ABOUT 3 INCHES WIDE TO IT TAPERING TO ABOUT AN INCH WHEN IT ENDED AT THE BOTTOM OF THE FENDER/BUMPER AREA. I TOOK MY CAR TO THE DEALERSHIP THREE TIMES AND THE CAR WAS NEVER TESTED UNDER THE CONDITIONS OF WHEN I HAD THE ISSUES. THEY DID ALL THE OTHER TESTS EXCEPT THE ONE THAT CAUSED THE PROBLEM, THE VERY BAD GAS FUME SMELLS IN THE CABIN OF THE CAR. IF I LIT A MATCH, THAT CAR WOULD HAVE BLOWN UP, EASILY, THAT'S HOW BAD THE PROBLEM IS WITH THIS CAR. THE 2013 ACURA ILX IS THE SISTER VEHICLE OF HONDA CIVIC. THE HONDA CIVIC WAS RECALLED FOR THE MODEL YEARS 2011 AND 2012 FOR FUEL SYSTEM ISSUES WHICH MIMICKED WHAT I WENT THROUGH WITH THIS 2013 ACURA ILX. I TURNED THAT ACURA IN EARLY AND DID NOT FULFILL THE TERMS OF MY LEASE DUE TO THIS DANGEROUS CAR. I FINALLY GOT FED UP WITH THE DEALERSHIP NOT TESTING MY CAR WHEN THE ISSUE AROSE WITH ME AND THEM TELLING ME THAT THE CAR WAS SAFE. THAT WAS TOTALLY INCORRECT. THIS 2013 ACURA ILX HAD AN INCREDIBLY BAD PROBLEM WITH THE FUEL SYSTEM. I TURNED THE CAR IN EARLY BY HAVING IT TOWED TO THE DEALERSHIP AFTER THE LAST FUEL SMELL IN THE CABIN. I REFUSED TO DRIVE THAT CAR AGAIN. I HAD MY DISABLED WIFE DROP ME OFF TO TRADE THE CAR IN TO THE DEALERSHIP. THE DEALERSHIP WOULD NOT WORK WITH ME NOR WOULD HONDA AMERICA/ACURA. I TRADED IN THE 2013 ACURA ILX TO REPLACE IT WITH A HYUNDAI SONATA, WHICH THE SAME DEALERSHIP GROUP HAD A DEALERSHIP. THE CAR WAS DRIVEN OVER TO THE HYUNDAI DEALERSHIP AND I WAS TOLD THAT I HAD TO WALK 2 BLOCKS DOWN THE 6 LANE ROAD. I AM VERY DISAPPOINTED IN BOTH AMERICAN HONDA AND ACURA AS THEY WILL NOT WORK WITH ME WHATSOEVER. I AM AN UNHAPPY FORMER ACURA ILX OWNER AND WISH THIS PROBLEM BE INVESTIGATED.

FOR OVER ONE YEAR I HAVE BEEN REPORTING TO ACURA THAT MY 2013 ILX COMPUTER SYSTEM IS BEING TAMPERED WITH. ACURA'S RESPONSE HAD BEEN TO DENY OF KNOWING ANY ISSUES WITH THE ELECTRICAL/COMPUTER SYSTEM. TWO WEEKS AGO WHILE WASHING MY CAR IN THE DRIVEWAY,I WITNESSED THE DOORS LOCK/UNLOCKED AND ALARM SYSTEM SET, THIS CYCLE REPEATED FOR A LEAST AN ENTIRE MINUTE. I NOTIFIED ACURA AND WAS TOLD TO TAKE TO DEALERSHIP, THEY RECOMMENDED I HAVE THE KEY FOBS RESET, CHARGED $74.00 JUST TO HOOK UP CAR TO COMPUTER. THE 2 KEY FOBS WERE RESET AND TWO DAYS LATER I FOUND THE CAR TAMPERED WITH AGAIN. AFTER SPENDING THE MONEY I FOUND THESE LINKS ON THE INTERNET. HTTP://WWW.TODAY.COM/NEWS/POLICE-ADMIT-THEYRE-STUMPED-MYSTERY-CAR-THEFTS-6C10169993

I WENT OVER A MINOR BUMP ON A FREEWAY, A ROUTE THAT I OFTEN TAKE BY MYSELF, BUT THIS TIME I HAD 2 PASSENGERS WITH ME. THERE WAS NO HOLE ON THE FREEWAY, JUST A VERY SMALL INCLINE. AFTER DRIVING OVER IT, WE LITERALLY SHOT UP ON OUR SEATS, THE TOP OF OUR HEADS HITTING THE ROOF. THERE WAS ZERO DAMPENING EFFECTS. THIS WAS A SCARY EVENT. I TYPICALLY DRIVE BY MYSELF GOING TO WORK AND COULD FEEL A VERY ROUGH RIDE OVER MINOR ROAD BUMPS. WITH PASSENGERS IN TOW, THE RIDE OVER THESE BUMPS BECOME UNBEARABLE. *TR

TL* THE CONTACT OWNS A 2013 ACURA ILX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE SUN ROOF GLASS WAS SHATTERED AND THE PANEL SIDING WAS IN THE UPRIGHT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

OCTOBER 13, 2013 I WAS IN THE CHURCH PARKING LOT AND TRIED TO START THE CAR. THE CAR WON'T START OR CRANK UP.. JUNE 4, 2014, AGAIN THE ILX WON'T START OR CRANK UP. THE CAR WAS IN A PARKING LOT OF A SCHOOL. BOTH TIMES THE CAR HAD TO BE JUMP START. I WAS TOLD THE FOG LIGHT WAS USING UP THE BATTERY SO THE DEALER TURNED THE FOG LIGHT OFF. THEN I WAS TOLD THE NAV WAS USING UP THE BATTERY AND FINALLY I WAS TOLD THE BATTERY CELL WAS FAULTY. THE ACURA DEALER FINALLY CHANGED THE BATTERY SINCE THE BATTERY IS STILL ON WARRANTY. I AM ON WAIT AND SEE SITUATION RIGHT NOW WHETHER I WOULD HAVE THE SAME BATTERY PROBLEM IN SIX MONTHS. *TR

SINCE ONE WEEK AFTER I PURCHASED THE ACURA ILX (CAR WAS NEW), I HAVE HEARD A RATTLING, BUMPING SOUND COMING FROM EITHER THE FRONT OR MIDDLE OF THE UNDERNEATH AREA OF THE CAR. I HAVE TAKEN IT TO THE ACURA DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY TRIED 4 TIMES TO FIX IT, AND ALTHOUGH THE DEALERSHIP WAS VERY ACCOMMODATING, THEY WERE UNABLE TO FIX THE VEHICLE AND THE SOUND REMAINED UNCHANGED. ONE OF THE TIMES THE VEHICLE WAS WITH THEM FOR OVER A MONTH. THE ANSWER I RECEIVED WAS THAT ACURA IS AWARE OF THE PROBLEM, THEY THINK IT IS THE ENGINE MOUNT, BUT NO FIX IS YET IN SIGHT. WHEN I DID AN INTERNET SEARCH OF "ACURA ILX NOISE" I DISCOVERED THAT THE ACURAZINE (ILX.ACURAZINE.COM) WEBSITE HAD MANY REVIEWS BY INDIVIDUALS WHO HAVE PURCHASED THE ILX NEW AND HAVE THE SAME PROBLEM. THE SOUND HAS BECOME PROGRESSIVELY WORSE IN THE YEAR I HAVE HAD IT AND I AM VERY CONCERNED OF THE SAFETY OF THIS CAR, ESPECIALLY WHEN DRIVING THE FREEWAY. I HAD INITIALLY THOUGHT ABOUT TURNING THE CAR OVER UNDER THE LEMON LAW (I LIVE IN NEVADA), BUT I WAS ASSURED BY ACURA THE PROBLEM WOULD BE FIXED. *TR