2014 ACURA MDX Complaints

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. UPDATED 10/26/16*LJ *TR

LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.

I RECENTLY PURCHASED A 2014 ACURA WHILE IT WAS STILL IN ITS WARRANTY PERIOD. AFTER FINALIZING THE PURCHASE OF A $40, 000.00, THE VEHICLE BEGAN EXHIBITING MECHANIC ISSUES WITH THE TRANSMISSION. SO NATURALLY, I CONTACTED THE MY LOCAL ACURA DEALERSHIP IN CHAPEL HILL, NC. I HAVE TAKEN MY VEHICLE TO THE SAME DEALERSHIP A TOTAL OF FOUR TIMES FOR THE SAME ISSUE TO ONLY BE TOLD THAT THERE WAS NOT PROBLEM WITH VEHICLE, WHEN IT EXHIBITS OTHERWISE. WITH THE SAME MECHANIC ISSUE WITH TRANSMISSION STILL EXHIBITING ITSELF, I DECIDED TO TAKE MY CAR TO THE ACURA DEALERSHIP IN FAYETTEVILLE, NC, WHICH IS MORE THAN 78 MILES FROM MY HOME. THE NICE FOLKS THERE DIAGNOSED THE VEHICLE AND DETERMINED THAT IT WAS THE TORT CONVERTER, WHICH CARRIES A PRICE TAG OF OVER $2,600.00 TO REPAIR. THE CONCERN I HAVE IS THAT SINCE MY CAR IS CURRENTLY OUT OF HIS 50K WARRANTY PERIOD, IN WHICH THE PROBLEM WAS REPORTED BUT NEVER PROPERLY DIAGNOSED APPROPRIATELY DURING THE TIME IT WAS UNDER WARRANTY, WILL ACURA HONOR ITS COMMITMENT TO IT CONSUMER AND STAND BEHIND ITS PRODUCT, AS THIS IS A COMMON ISSUES MISDIAGNOSED ISSUE (CLICK HERE ) TO BE DIRECTED TO THE ONLINE FORM.

AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.

RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW

BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED AT 12-13K MILES. ITS FAIRLY NEW CAR. MY CONCERN IS TO REPLACE ALL THE BAD ROTORS BUT DEALER INSISTED THAT THEY WILL RESURFACE THOSE ROTORS. RESURFACING REDUCES THE LIFE OF THE ROTORS AND THEN I CALLED ACURA AND THEY ASSIGNED ME DISTRICT CASE MANAGER AND IN TURN THEY TALKED TO DEALER AND FINAL RESULT IS THAT THEY WILL RESURFACE IT NOT REPLACE IT. IF THE PRODUCT IS DEFECTIVE THEN THEY SHOULD REPLACE IT. I THINK THE AMOUNT OF CONCERNS REGARDING 2014 ACURA MDX THEY ARE RECEIVING REGARDING THE BRAKES ARE ENORMOUS AND THEY SHOULD RECALL OR REPLACE THE ROTORS. ENGINE NOISE/ TRANSMISSION NOISE. WHILE GOING TO LA FROM SACRAMENTO I NOTICED THAT WHILE AT 65- 70 MPH THERE IS ALWAYS A WHISTLING NOISE WHEN YOU ARE STEPPING ON GAS AND WHEN YOU TAKE YOUR FOOT OFF THE GAS IT STOPPED. ITS ANNOYING AND DEFEATS THE PURPOSE OF BUYING SUCH A HIGH END SUV AND INSTEAD OF LESS ROAD NOISE YOU HEAR WHISTLING SOUND. I TOOK IT TO DEALER FOR DIAGNOSTIC AND THEY STATED THAT ITS EITHER FROM ENGINE OR FROM TRANSMISSION AND THEY HAVE NO SOLUTION TO IT. UPDATE FROM APR 25, 2016 THIS IS UPDATE FROM LAST TIME WHEN NIELLO ACURA COULD REPLICATE THE NOISE BUT THERE WASN'T ANY SOLUTION TO IT. I CALLED ACURA HQ AND THEY SET AN APPOINTMENT FOR ACURA TECH-DPSM ON 04/21/2016 TO DRIVE AND NEXT DAY I GET CALL BACK THAT THEY COULD REPLICATE THE WHISLING NOISE BUT THE SAME NOISE ALSO CAME FROM OTHER 2014 MODEL THEY DROVE. SO THERE IS NO SOLUTION TO IT.

THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VETERANS POLICE AT THE VA HOSPITAL ) AND AT HOME IN A SECURE GARAGE. I ASKED THE VA POLICE IF THERE IS A POSSIBILITY OF TAMPERING AT WORK AND I HAVE BEEN TOLD THAT THEY WOULD HAVE NOTICED IT SINCE THE AREA IS UNDER VIDEO SURVEILLANCE. I STRONGLY SUSPECT THAT THE SUV WAS COMPROMISED ( TAMPERED / DAMAGED ) DURING ROUTINE MAINTENANCE WHEN IT WAS AT THE DEALERSHIP PRIOR TO THE BREAKDOWN AND THE DEALER IS TRYING TO DEFLECT THE ISSUE BY CITING TAMPERING AS THE CAUSE. WHEN ASKED IF THIS WAS POSSIBLE, ACURA CUSTOMER SERVICE ( MRS APRIL AT 800-382-2238 EXT 115239 ) & THE DEALERSHIP ( SUBURBAN ACURA, FARMINGTON HILLS, MI )DENY THIS BY VERBALLY STATING THAT " ENGINE HEATING DUE TO THIS KIND OF TAMPERING WOULD RESULT WITHIN LESS THAN 5 MILES OF DRIVING AND I WOULD HAVE NOTICED IT ON THE DAY THE SUV LEFT THE DEALERSHIP WHEN IT WENT FOR ROUTINE MAINTENANCE" I FAIL TO UNDERSTAND HOW I COULD DRIVE MORE THAN 20 MILES TO WORK OR BACK HOME IF TAMPERING DID HAPPEN AT EITHER WORK OR AT HOME. TAMPERING OF THIS KIND APPARENTLY IS ONLY POSSIBLE WITH SPECIAL INSTRUMENTATION AND I FAIL TO UNDERSTAND WHY ANYONE WOULD DO THIS. THE OTHER ISSUE WE SUSPECT IS IF THERE IS A DEFECTIVE PART ( FROM ACURA ) AND THEY ARE UNWILLING TO ADMIT IT TO AVOID LIABILITY.

FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING. CONTINUOUS WHISTLING NOISE FROM ENGINE WHEN YOUR FOOT IS ON GAS AND WHEN ITS OFF IT STOPS. ACURA HASN'T BEEN ABLE TO FIGURE OUT WHERE IS THE PROBLEM

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING APPROXIMATELY 70 MPH ON INTERSTATE 40 IN MEMPHIS, TN.

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 30 MPH ON A SNOWY DAY, THE VEHICLE SLID ACROSS THE INTERSECTION AND CRASHED INTO A GUARDRAIL. THE FAILURE IMPACTED THE FRONT DRIVER SIDE, BUT ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE VEHICLE WAS IN GOOD SHAPE. THE FAILURE MILEAGE WAS 30,000.