2014 ACURA MDX Complaints
View complaints related to 2014 ACURA MDX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2014 ACURA MDX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 ACURA MDX- WHITE SALMON, WA
SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY NEAR SALT LAKE CITY AT 8:30 AM. THE OUTSIDE TEMPERATURE WAS AROUND 65 DEGREES. NO TRAFFIC AHEAD OF ME WAS CLOSER THAN 200 TO 300 YARDS. DID NOT SEE ANYTHING FLY UP FROM THE FREEWAY AND THERE WAS NO OTHER DAMAGE TO THE BODY OF THE CAR.
Source: NHTSA WEB SITE -
2014 ACURA MDX- MARINA DEL REY, CA
UNINTENTIONAL ACCELERATION AND FAILURE OF COLLISION MITIGATION SYSTEM 2014 ACURA MDX ADVANCED. ACCIDENT OCCURRED AT A STRIP MALL PARKING LOT LOCATED 1 MILE FROM MY RESIDENCE WHERE I WAS GROCERY SHOPPING. WEATHER 65 F SUNNY. HEAVY PEDESTRIAN AND VEHICULAR TRAFFIC. I WAS PARKED HEAD IN DIAGONALLY. I PLACED MY RIGHT FOOT ON THE BRAKE PEDAL,PLACED THE SUV IN REVERSE,LIFTED MY RIGHT FOOT FROM THE BRAKE PEDAL, DEPRESSED THE ACCELERATOR PEDAL AND SLOWLY BACKED OUT OF THE PARKING SPACE,STRAIGHTENING THE WHEELS IN THE PROCESS.I PLACED MY RIGHT FOOT ON THE BRAKE, SHIFTED TO DRIVE, AND PLACED MY RIGHT FOOT ON THE ACCELERATOR PEDAL AND WITHOUT ACTUALLY DEPRESSING THE PEDAL THE ENGIN REVED UNCONTROLLABLY AND THE SUV SURGED FORWARD 100 FT AT INCREASING SPEED BEFORE COLLIDING IN A DOMINO FASHION WITH A ROW OF 6 VEHICLES PUSHING ONE OF THE VEHICLES OVER ONE OF THE ADJACENT VEHICLES BEFORE VEERING OFF TO THE SIDE AND TRAVELING AN ADDITIONAL 200 FEET BEFORE COMING TO A STOP.THE DRIVERS SIDE CHEST AND KNEE BAGS DEPLOYED WHEN I IMPACTED WITH THE FIRST VEHICLE.I DO NOT REMEMBER IF I ATTEMPTED TO BRAKE.THERE WERE NO INJURIES.THE DAMAGES TO MY SUV WERE EXTENSIVE. MY INSURER DECLARED IT A TOTAL LOSS.I HAVE PHOTOS TAKEN AT THE SCENE OF THE ACCIDENT SHOWING SKID MARKS AND THE DAMAGES TO THE VEHICLES BEFORE THEY WERE MOVED. MY INSURER HAD MY VEHICLE EXAMINED BY AN AUTOMOTIVE TECHNICIAN.HE CONCLUDED THAT I SIMULTANEOUSLY STEPPED ON THE BRAKE AND ACCELERATOR BECAUSE OF THE PEDAL WARE PATTERN. ALSO THE DIAGNOSTIC PORT DID NOT SHOW AN ERROR CODE.HE DID NOT EXAMINE THE EVENT DATA RECORDER (BLACK BOX). I DO NOT AGREE WITH HIS CONCLUSIONS. I BELIEVE I DID NOT STEP ON THE PEDALS SIMULTANEOUSLY. IN RETROSPECT I BELIEVE THAT I ACCIDENTALLY ENGAGED ONE OF THE CRUISE CONTROL BUTTONS LOCATED ON THE STEERING WHEEL WHEN I WAS BACKING UP AND STRAIGHTENING THE WHEELS.
Source: NHTSA WEB SITE -
2014 ACURA MDX- MIDLOTHIAN, VA
TL* THE CONTACT OWNS A 2014 ACURA MDX. UPON USING THE CRUISE CONTROL FEATURE, THE VEHICLE WOULD DECELERATE TO 20 MPH WHEN A LARGE VEHICLE PASSED BY. THE FAILURE OCCURRED MORE THAN THREE TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V301000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 ACURA MDX- LONGMONT, CO
OUR MDX EXPERIENCED A LARGE AMOUNT OF BRAKE SHIMMY GOING DOWN A HILL THAT ALMOST CAUSED THE VEHICLE TO LOSE CONTROL. WE WERE VERY CONCERNED ABOUT THE ABILITY OF THE VEHICLE TO STOP. WHEN WE TOOK IT TO THE DEALER, THEY SAID THE BRAKES ROTORS WARPED FROM OVERHEATING. OVERHEATING SHOULD NOT OCCUR DURING NORMAL USE, ESPECIALLY WHEN THE VEHICLE IS RATED FOR TOWING UP TO 5,000 POUNDS.
Source: NHTSA WEB SITE -
2014 ACURA MDX- OAKTON, VA
I GOT INTO A PARKING SPACE, AND PUSHED THE BRAKE BUT THE CAR JUMPED ONTO THE SIDEWALK. I REMOVED MY FOOT FROM THE BRAKE AND THEN THE CAR STARTED SPEEDING UP. THE CAR CRASHED THROUGH THE WINDOW OF AN EMPTY STORE. I TRIED TO PUSH THE BRAKE EVEN HARDER BUT IT DID NOT WORK. THE CAR FINALLY STOPPED WHEN IT HIT THE WALL INSIDE THE STORE. I WAS IN A SHOCK. LUCKILY, NOBODY WAS INJURED. I FOUND SEVERAL SIMILAR COMPLAINTS ON THE INTERNET BUT COULD NOT FIND A RECALL FOR A SIMILAR ISSUE. ONE OF THE PREVIOUS CLAIMS STATES: "ACURA IS CLAIMING THAT NO PROBLEM CAN BE FOUND WITH OUR VEHICLE." THIS IS AN EXTREMELY SERIOUS SAFETY CONCERN AND COULD RESULT IN FATALITIES. IS THERE ANYTHING ELSE I NEED TO DO IN ORDER THIS ISSUE TO BE INVESTIGATED SERIOUSLY?
Source: NHTSA WEB SITE -
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2014 ACURA MDX- MOORESTOWN, NJ
FRONT WINDSHIELD INITIATED CRACK AT SEAL BETWEEN WINDOW AND FRAME IMMEDIATELY ABOVE REAR VIEW MIRROR. THERE WAS NO EXTERNAL IMPACT FROM ROCK OR DEBRIS. *TR
Source: NHTSA WEB SITE -
2014 ACURA MDX- DALLAS, TX
2014 ACURA MDX. THE CONSUMER STATED WHILE ENTERING THE GARAGE, THE VEHICLE LURCHED FORWARD AND WOULD NOT RESPOND TO THE BRAKE. *MW THE VEHICLE WENT THROUGH THE BACK OF THE GARAGE AND CAUSED SIGNIFICANT DAMAGE TO THE CONSUMERS HOME AND VEHICLE. *JB
Source: CONSUMER LETTER -
2014 ACURA MDX- PINE BUSH, NY
ALL DASH LIGHTS CAME ON AND POWER STEERING WENT. DEALERSHIP SAYS IT IS OKAY AND A MISFIRE. 2/2/15 SAME THING HAPPENED, AWD, POWER STEERING, AND BRAKES WENT. THEN THE CAR STOPPED RUNNING AND WOULDN'T START. AN HOUR LATER IT STARTED AGAIN AND ALARMS WERE OFF. THE DEALERSHIP ALSO HAD TO REPLACE THE TRANSMISSION AT 4K MILES. CAR DOESN'T SENSE KEY SOMETIMES AND WON'T START. LOCKS ON ITS OWN. HEATED SEATS WON'T TURN ON/OFF. CAR MAKES WEIRD NOISE WHEN MAKING SHARP TURNS AND WHEELS PULL STRAIGHT. *TR
Source: NHTSA WEB SITE -
2014 ACURA MDX- SAVANNAH, GA
WHILE TRAVELING ON A CITY STREET, THE COMPUTER STARTED TO CHANGE RADIO STATIONS, FAN SPEEDS, TEMPERATURE, AND HEATED SEATS WITHOUT ANY OPERATOR INPUT AND IN A VERY RAPID MANNER FOR APPROXIMATELY 5 MINUTES. BY THE TIME WE GOT THE VEHICLE TO THE DEALERSHIP, THE SYSTEM HAD RESET AND THE DEALER ADVISED THEY COULD NOT FIND ANY ISSUES WITH THE VEHICLE. SINCE THEN, WE CONTINUE TO HAVE PROBLEMS AND THEY NOW INCLUDE THE COLLISION WARNING SYSTEM GOING OFF WHILE SITTING STILL, THE REAR VIEW CAMERA WILL KEEP OPERATING WHILE DRIVING FORWARD, THE TOUCHSCREEN PANELS QUIT WORKING FOR UP TO 10 MINUTES AT A TIME, THE NAVIGATION SYSTEM WILL SHOW INACCURATE INFORMATION, AND THE PANELS HAVE GONE BLANK AND THEN SHOWED THE MESSAGE HDD ERROR, CONTACT SERVICE. ACURA SERVICE AND CLIENT RELATIONS HAS ADVISED THAT THEY DO NOT BELIEVE THERE IS A PROBLEM BECAUSE THE VEHICLE DOES NOT EXHIBIT THE PROBLEMS WHILE IN THEIR SHOP AND HAVE STATED THAT UNLESS THEY SEE THE PROBLEM, THERE IS NO PROBLEM. *TR
Source: NHTSA WEB SITE -
2014 ACURA MDX- BRENTWOOD, CA
DEFECT SHOWS AS IMMEDIATE LOSS OF TOE ALIGNMENT IN BOTH FRONT TIRES, LANE KEEP ASSIST COMPUTERIZED FEATURE IN UNABLE TO TURN STEERING WHEEL RIGHT, AND STEERING WHEEL POSITION SENSOR IS UNABLE TO REMAIN FIXED AT ZERO. STEERING WHEEL POSITION SENSOR: FORCES THE VEHICLE INTO ONCOMING TRAFFIC BY AUTOMATICALLY DURING FRONT WHEELS TWO AND FIVE DEGREES WITH MAXIMUM TURNING FORCE APPLIED WHEN THE ROAD PRESENTS ANY COMBINATION OF CURVED, TILTED, AND BUMPY CONDITION. STEERING WHEEL HAND SENSOR ? COMPUTER APPLIED OVER-STEER FORCES THE CAR LEFT OR RIGHT SEVERAL DEGREES DEPENDING ON HAND POSITION. IDS: THREE SETTINGS FORCE STEERING WHEEL SEVERAL DEGREES LEFT OR RIGHT DURING BRAKING DEPENDING ON LAST APPLIED STEERING ADJUSTMENT. WHEN THE ROAD IS A COMBINATION OF CURVED, SUBSTANTIALLY SLOPED, OR BUMPY THE COMPUTER WILL APPLY MAXIMUM COMPUTERIZED TURNING FORCE TO MOVE STEERING WHEEL UP TO 45 DEGREES LEFT INTO ONCOMING TRAFFIC EVEN WHEN THE ROAD SLOPES AND/OR CURVES AWAY FROM ONCOMING TRAFFIC. A SERIES OF SOFTWARE COMMAND CONFLICTS AND OVERRIDES BETWEEN IDS, STEERING WHEEL POSITION SENSOR, STEERING WHEEL SENSOR FOR HAND POSITION, RADAR, AND ROAD POSITION SENSOR, AND OTHER-VEHICLE SENSORS ROUTINELY CAUSE THE COMPUTER TO PERFORM UNINTENDED DRIVE INTO INCOMING TRAFFIC WITH MAXIMUM COMPUTER APPLIED FORCE. MANUFACTURER REFUSED TO PROVIDE DEALERS COMPUTER DIAGNOSTIC EQUIPMENT THAT ALIGNS STEERING WHEEL SENSOR WITH NAVIGATION COMPUTER, RADAR, INTERNAL/EXTERNAL SENSORS, IDS, AND STEERING WHEEL HAND SENSOR UNLESS THE CONSUMER IS WILLING TO PAY $700 IN EQUIPMENT TRANSFER COSTS. MANUFACTURER DEMANDS DEALERS DENY SERVICE OR AVOID WRITING WORK ORDERS THAT CONTAIN ANY INDICATION OF A PROBLEM WITH STEERING WHEEL SENSOR, RADAR, COMPUTER-INTEGRATED HARDWARE, OR IDS. INSTEAD VERBALIZE COMPUTER-RELATED ISSUES WITH REPAIR TECHS TO AVOID REGULATORY REPORTING AND CALIFORNIA LEMON LAW REQUIREMENTS. *TR
Source: NHTSA WEB SITE