2014 ACURA MDX Complaints

WHILE MAKING A LEFT HAND TURN AT SLOW SPEED, STEERING LOCKED AND THE WHEEL HAD TO BE FORCED BACK THE OTHER DIRECTION, BARELY AVOIDING A TREE. CAR MAKES INTERMITTENT BUT CONSIDERABLE NOISE/RUBBING WHILE TURNING (NOISE LASTS ABOUT 2 SECONDS). TOOK IT TO DEALERSHIP TODAY (PROCTOR ACURA) AND DEALERSHIP COULD FIND NO ISSUES WITH STEERING. ALSO COULD NOT REPLICATE THE NOISE/PROBLEM. NOTHING REPAIRED AND NO EXPLANATION GIVEN. *TR

THIS IS ABOUT BRAKE WARNING SYSTEM AND NOT ABOUT ACTUAL BRAKES.HAVE EXPERIENCED BRAKE WARNING LIGHT COMING ON IN INSTRUMENT PANEL AT LEAST 15 TIMES SINCE FEB 2014. ACTIVATES FOR NO APPARENT REASON. IT COMES ON WHEN THERE IS NO TRAFFIC IN FRONT OF ME IN MY LANE AND NO TRAFFIC IN OTHER LANE COMING TOWARDS ME. HAS COME ON WHEN AT STOP LIGHT AND START TO ACCELERATE. DEALER CANNOT DUPLICATE WHEN CAR THERE OVERNIGHT. HAVE TALKED WITH ACURA CUST SVC AND THEY SAY THEY HAVE EXPERIENCED SAME IN THE VEHICLES THEY DRIVE FROM TIME TO TIME, AND HAVE DOCUMENTED SOME CASES FROM OTHER CUSTOMERS.THEY SEEM TO INDICATE SENSOR IS OVER SENSITIVE AND WILL NOT REPLACE IT. THERE IS A SWITCH TO LEFT OF STEERING COLUMN WHERE YOU CAN TURN BRAKE WARNING SYSTEM OFF. ALTHOUGH THEY STATE THIS IS NOT ACURA'S POLICY AND ARE NOT TELLING ME TO TURN IT OFF, IT IS IN REALITY WHAT THEY ARE TELLING PEOPLE. IF THEY ARE GOING TO PROVIDE A SAFETY WARNING SYSTEM IN THE CAR, THEN IT SHOULD WORK. TURNING IT OFF DUE TO SENSOR ISSUES SEEMS LIKE AN ACCIDENT WAITING TO HAPPEN. I HAVE TURNED THE SYSTEM OFF AND JUST HOPE SOME DAY I WILL NOT REGRET DOING SO. THANK YOU *TR

DRIVERS SIDE DOOR WINDOW WAS INOPERABLE SEVERAL DAYS OVER THE WINTER. ACURA SAID IT WAS DUE TO POLAR VORTEX. OTHER WINDOWS WORKED FIND. DOOR HANDLE ON THIS DOOR HAS ALSO FAILED. STRUGGLE WITH WINDSHIELD FROSTS ON DRIVERS SIDE AS WELL. IT SEEMS LIKE THERE IS A BAD SEAL ON THIS DOOR THAT IS ALLOWING MOISTURE IN CAUSING DOOR HANDLE TO FAIL AND WINDOW TO FREEZE. *JS

I HAVE AN 2014 SH-AWD ADVANCE WITH ENTERTAINMENT PACKAGE. AFTER HAVING VEHICLE A FEW MONTHS I MADE A CALL ABOUT NOISE COMING FROM OUTSIDE OF CAR WHEN BACKING AND/OR PULLING FORWARD LIKE DOING A 3 POINT TURN. WAS TOLD IT WAS NORMAL FOR THIS VEHICLE. I ASKED WHEN TAKING VEHICLE FOR FIRST MAINTENANCE ABOUT GRINDING NOISE AND TOLD THAT THESE CARS DO THAT AND WAS NOT A PROBLEM. I HAVE BEEN HAVING ISSUES THAT WHEN PULLING FORWARD WITH WHEELS ONLY SLIGHTLY TURNED THAT THERE IS A NOISE AND ALOT OF RESISTANCE IN THE STEERING. ON ONE OCCASION AT AROUND 13,000 MILES WHILE PARKING, THE STEERING MADE NOISE AND JERKED WHEEL BACK OPPOSITE OF WAY I NEEDED TO GO ALMOST CAUSED ME TO HIT ANOTHER CAR. TAKING INTO SERVICE FOR 2ND MAINTENANCE AND WILL ONCE AGAIN POINT OUT THIS PROBLEM AND SEE IF ANYTHING CAN BE DONE BECAUSE THIS IS HAPPENING MORE FREQUENTLY AND BECOMING MORE AGGRESSIVE WITH CAR TAKING OVER MY STEERING CONTROL. *TR

S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM RE COPY OF LETTER TO ACURA USA VICE PRESIDENT JOHN MENDEL REGARDING 2014 ACURA MDX THROTTLE PROBLEM AND REQUESTING INSPECTION TO ENSURE SAFETY *TGW THE CONSUMER STATED ON THE MORNING OF NOVEMBER 17, 2014, WHILE ENTERING THE GARAGE, THE VEHICLE LURCHED FORWARD AND WOULD NOT RESPOND TO THE BRAKE. THE VEHICLE WENT THROUGH THE BACK OF THE GARAGE AND CAUSED SIGNIFICANT DAMAGED TO HER HOME AND THE VEHICLE. *JB

FIRST, MANY NEW VEHICLES INSTALL HALOGEN HEAD LAMPS, SOME OF THEM ARE WHITE IN COLOR. THESE HEAD LAMPS ARE EXCEPTIONALLY BRIGHT. I LIVE IN CALIFORNIA WHERE THERE IS LAW RESTRICTING THE BRIGHTNESS OF THESE LAMPS. I STRONGLY BELIEVE THAT SOME OF THESE HEAD LAMPS ARE OVERLY BRIGHT BECAUSE IT BLINDS MY EYES AT NIGHT. ONE MODEL IN PARTICULAR IS THE NEW 2013, 2014 PRIUS. I WONDER IF THEY PASS THE REQUIREMENT OF LAW OF ALL THE STATES. SECOND, MOST OF THE MODELS MANUFACTURED BY ACURA AND MERCEDES BENZ INSTALLED FROG LIGHTS AND BY DEFAULT, THE FROG IS TURNED ON WITHOUT THE HEAD LAMP. THIS VIOLATES LAW IN CALIFORNIA. I AM NOT SURE WHERE TO FILE COMPLAIN, BUT HOPE YOU CAN REDIRECT TO THE APPROPRIATE PARTY. THIS CONCERNS DRIVES SAFETY. THANK YOU VERY MUCH. *TR

THE CAR HAS PERIODICALLY SHOWN AN ALERT INDICATING AN IMMINENT ACTIVATION OF THE AUTOMATIC BRAKING SAFETY SYSTEM WHEN NOTHING HAS BEEN IN FRONT OF THE CAR. TODAY, IT DID IT THIS MORNING, AND THEN LATER IN THE MORNING, WHILE DRIVING 30 MPH, THE CAR CUT OFF, MAKING IT INOPERABLE AND IT STOPPED IN A TRAVEL LANE OF A BUSY ROAD. WE WERE ABLE TO RE-START IT LONG ENOUGH TO NAVIGATE OFF THE ROAD TO A SAFE LOCATION, AND IT PROMPTLY CUT OFF AGAIN. AFTER THAT, IT WOULDN'T RUN FOR MORE THAN 30 SECONDS. EVERY WARNING IMAGINABLE (POWER STEERING PROBLEM, LANE KEEP ASSIST PROBLEM, EMISSION SYSTEM PROBLEM, VEHICLE STABILITY ASSIST PROBLEM, HILL START ASSIST PROBLEM) WAS DISPLAYING ON THE INFORMATION PANEL IN SEQUENTIAL ORDER. WE HAD THE VEHICLE TOWED TO AN ACURA DEALERSHIP FOR INSPECTION/REPAIR. *TR

SINCE THE VEHICLE WAS 2 MONTHS OLD WITH ~2,000 MILES, ABOUT ONCE EVERY OTHER WEEK, THERE IS A SIGNIFICANT STEERING PROBLEM. THIS TYPICALLY HAPPENS IN A PARKING LOT OR PULLING OUT OF MY DRIVEWAY. AS YOU GET TO THE HEIGHT OF THE TURN (READY TO LET THE WHEEL TURN BACK), THERE IS A LOUD RUBBING NOISE THAT SOUNDS LIKE A TIRE HITTING THE WHEEL WELL. AT THE SAME TIME THE STEERING WHEEL VIBRATES AND THE STEERING WHEEL DOES NOT SPIN BACK. I HAVE TO USE FORCE TO SPIN THE WHEEL BACK TOWARDS CENTER. THIS TYPICALLY HAPPENS FOR 2 SECONDS, AND THEN EVERYTHING IS NORMAL AGAIN. I CAN NOT DUPLICATE THE PROBLEM USING THE SAME EXACT ACTIONS. I HAVE HAD 2 QUITE DANGEROUS SITUATIONS DUE TO THIS. SEE BELOW FOR DETAILS: OON THE ROAD WAITING TO TAKE A LEFT TURN AS TRAFFIC WAS COMING THE OTHER DIRECTION. SOMEONE COMING THE OTHER DIRECTION FLASHED THEIR LIGHTS AND WAIVED ME TO TURN IN FRONT OF THEM. I TURNED LEFT, AND JUST AS I WAS AT THE PEAK, AND LETTING THE WHEEL TURN BACK TO CENTER, I GOT THE RUBBING, VIBRATION, AND LACK OF STEERING. I QUICKLY TURNED THE WHEEL BACK MYSELF, BARELY MISSING A CAR COMING IN THE OTHER DIRECTION. OI WAS IN THE PARKING LOT OF THE OFFICE THAT I WORK AT, AND WAS TAKING A RIGHT TURN FROM A STOP OUT OF THE PARKING GARAGE. AS I WAS AT THE PEAK, AND LETTING THE WHEEL TURN BACK TO CENTER, I GOT THE RUBBING, VIBRATION, AND LACK OF STEERING. WITH THAT, I NEARLY HIT THE CURB ON THE RIGHT WHERE THERE WAS SOMEONE WALKING ON THE SIDEWALK. THE VEHICLE HAS BEEN TO THE DEALER 4 TIMES FOR THIS PROBLEM. THE FIRST TIME IT WAS REPRODUCED, AND THEY REPLACED THE CABLE REEL. THIS DID NOT FIX THE PROBLEM. THE FINAL TIME THAT IT WAS BROUGHT TO THE DEALER, IT WAS IN RESPONSE TO MY LEMON LAW CLAIM. THE DEALER KEPT THE VEHICLE FOR A FEW DAYS, AND I WAS TOLD THAT THE ISSUE COULD NOT BE REPRODUCED, AND MY LEMON LAW CLAIM WAS DENIED. *TR

LAST MAY, I HAVE PURCHASED A 2014 MDX( TECH+ADVANCED) AT ACURA DEALERSHIP IN VALENCIA,CA. ITS CURRENT MILEAGE CLOCKS AT 7200 MILES. SO FAR, I HAVE VISITED THE DEALERSHIP FOR MAINTENANCE REQUEST FOR OVER 10 OCCASIONS.I HAVE RECENTLY NOTICED THE A/C INDICATOR RANDOMLY BLINK .AND NOW AFTER DRIVING 6,500 MILES MY ENGINE STARTED MAKING THIS CRICKETING SOUND INSIDE. BUT, THE SERVICE MANAGER I SPOKE TO STILL SAYS IT'S NORMAL.HE SAID ALL 2014, 2015 MDX ARE LIKE THAT. BUT I CAN'T HELP TO EXPRESS MY CONCERN OVER THIS. IT THIS WAS NORMAL, THE SOUND SHOULD'VE BEEN AROUND SINCE I FIRST PURCHASED THE CAR INSTEAD OF AFTER 6,500 MILES OF DRIVING. AT THIS MOMENT THE SOUND HAS BEEN GROWING AS WELL. ANYWAY I HAVE LEFT MY CAR AFTER RECEIVING A CALL FROM THE VALENCIA DEALERSHIP TO FIX THE ISSUES OF MY VEHICLE ON OCT.21 I HAVE BEEN INFORMED THE FOLLOWING TO BE RESOLVED: FIRST, THE AIR CONDITIONING WILL BE FULLY REPLACED THE A/C UNIT FOR THE A/C MONITOR LIGHT THAT HAS BEEN ONE. SECOND, IN-DEPTH CHECKUP FOR THE CRICKETING SOUND FROM MY ENGINE. HOWEVER, ON NOV 4 AFTER RECEIVING BACK MY MDX, I NOTICED THE A/C MONITOR BACK ON AND AGAIN, AND THE CRICKETING SOUND CAME BACK. I WENT BACK TO THE DEALERSHIP IN SEARCH OF ANSWERS ON EXACTLY WHAT THEY HAVE FIXED', AND THEIR RESPONSE WAS THAT THEY DIDN'T KNOW HOW TO REPLACE THE A/C AND THE ENGINE SOUND IS NORMAL. I ALSO CONTACTED HONDA CORPORATE OFFICE ON THE NOV 12TH AND I WAS INFORMED THAT THE A/C WAS IN FACT NOT REPLACED AND REARRANGED THE PLACEMENT OF THE ENGINE TO MINIMIZE THE CRICKETING SOUND. OUR FAMILY FEEL VERY CHEATED WITH THESE RESPONSES WHEN I WAS PROMISED THAT THE A/C WILL BE FIXED, AND ENGINE SOUND WILL BE RESOLVED THROUGH VARIOUS WAYS LIKE WATER PUMP REPLACEMENT. WHAT UPSETS ME MOST IS THAT THE DEALERSHIP DID NOT MAKE ACTUAL EFFORT TO AT LEAST TRY TO RESOLVE THEIR CUSTOMER'S CONCERNS. *TR

APPROXIMATELY THE MIDDLE OF NOVEMBER, THE HYDRAULIC STEERING SYSTEM STARTED MAKING LOUD SCREECHING NOISES WHEN IT WAS STARTED AND THE COLUMN SELF ADJUSTED. ALSO WHEN THE VEHICLE COLUMN WENT BACK IN AFTER SHUTTING OFF THE VEHICLE. I HAVE 3 SEPARATE VIDEOS IF NEEDED. *TR