2018 ACURA MDX Complaints

THE FRONT WINDSHIELD IS DISTORTED ON THE RIGHT AND LEFT SIDE. THE DISTORTION MAKES IT HARD TO SEE THINGS CLEARLY AND MAKES ME FEEL DIZZY WHEN DRIVING. IT'S LIKE LOOKING THROUGH AN HOURGLASS. THERE HAVE BEEN SEVERAL TIMES I HAVE HAD DIFFICULTY PARKING BECAUSE OF THIS ISSUE. I ALMOST HIT A CAR IN A PARKING LOT BECAUSE OF IT.

ISSUE 1: ====== VEHICLE IS IN PARKED POSITION IN DRIVE WAY AND WAS LOCKED. THE SIDE VIEW MIRRORS ARE SET TO CLOSE UPON HITTING THE LOCK BUTTON. DURING COLD WEATHER THE SIDE VIEW MIRRORS AND THE DRIVER SIDE WINDOW GLASS FROZE (THE MIRRORS WONT OPEN UP, THE DRIVER SIDE WINDOW GLASS DOES NOT ROLL DOWN). UPON SEVERAL INSTANCES WHEN THIS IS ISSUE IS OBSERVED THERE IS NO VISIBLE SNOW/FROST OUTSIDE (THE OUTSIDE OF THE CAR IS DRY). I AM ASSUMING THE WATER THAT GOT COLLECTED MAY BE OVERNIGHT OR PREVIOUS DAY RAIN/SNOW IS GETTING FROZEN IN THE SHELLS OF THE SIDE VIEW MIRROR, AND THE SEAMS OF THE WINDOW GLASS PANE.. UNFORTUNATELY AND THERE IS NO WAY TO ROLL THE WINDOW MANUALLY OR OPEN THE MIRRORS MANUALLY. HAD TO WAIT FOR FEW HOURS BEFORE THE MIRRORS COULD ACTUALLY OPEN UP AND THE GLASS DOOR WOULD START ROLLING DOWN. ISSUE 2: ====== THE PHONE IS ASSOCIATED TO THE CAR AS A PAIRED BLUETOOTH DEVICE, AS WELL AS AN ANDROID PHONE. WHEN PLAYING SONGS VIA PHONE VIA BLUETOOTH IN CAR, THE BLUETOOTH CONNECTION WOULD NOT RESUME AFTER YOU STOP THE CAR EXIT THE CAR, LOCK THE CAR (WHILE THE SONGS ARE BEING PLAYED) AND COME BACK AFTER SOME TIME UNLOCK THE CAR AND RESTART THE CAR. I HAVE TO STOP AND RESTART THE BLUETOOTH ON MY PHONE FOR THE ACURA TO RECOGNIZE MY PHONE AS A MEDIA PLAYER, HOWEVER THE CAR RECOGNIZE MY PHONE AS A PHONE FOR MAKING CALLS ETC.. THIS HAPPENS TO PHONE AS A MEDIA PLAYER ONLY... ISSUE 2: ====== WHEN TWO DRIVERS ARE USING THE CAR, THE NEED FOR READJUSTMENT OF THE REAR VIEW MIRROR ONCE A DAY CAUSES THE MIRROR TO BREAK LOOSE.

I HAD LEAK IN MY PASSENGER SIDE REAR TIRE. WHEN CHANGING I NOTICED THE SPARE IS ATTACHED TO THE UNDER CARRIAGE OF MY VEHICLE. I THINK THIS POSES A SAFETY HAZARD BECAUSE OVER TIME BECAUSE OF WEATHER THE HARDWARE THAT ANCHORS THE TIRE COULD FAIL. IF THAT HAPPENS THE TIRE COULD COME LOSE CAUSING AN ACCIDENT. ACURA NEED TO REASSSES THE PLACEMENT OF THEIR SPARE TIRE.

NINE DIFFERENT ELECTRICAL FAILURES IN TWENTY SEVEN WEEKS ON A NEW 2018 ACURA MDX TECHNOLOGY PACKAGE. THAT'S ONE FAILURE EVERY THREE WEEKS. SIX PROBLEMS HAVE OCCURRED ONE TIME, THREE PROBLEMS ARE STILL INTERMITTENT, THE MOST CONCERNING IS THE HEATED SEAT FEATURE. THE CIRCUIT CLOSES WITHOUT ACTIVATION. OCCASIONALLY WHEN THE VEHICLE IS STARTED, THE LED INDICATOR LIGHTS ARE ON. SEVERAL TIMES IT HAS AFFECTED THE DRIVERS SEAT, ONCE THE PASSENGER SEAT, AND ONCE BOTH SEATS. ONCE THE VEHICLE WAS PUT IN REVERSE, THE REAR CAMERA ACTIVATED AND CONTINUED TO WORK AS I DROVE FORWARD TO MY DESTINATION. ONCE I WALKED PASSED THE VEHICLE WITH THE WIRELESS REMOTE IN MY POCKET AND THE VEHICLE UNLOCKED ITSELF WITHOUT TOUCHING THE DOOR. ANOTHER TIME BOTH SIDE MIRRORS TILTED DOWN REGARDLESS OF WHERE THE MIRROR SWITCH WAS ON THE DRIVER DOOR. SEVERAL TIMES THE RADIO WOULD NOT ACTIVATE WHEN THE ON/OFF BUTTON WAS PRESSED. SEVERAL PROBLEMS WITH THE HANDS FREE LINK SYSTEM. I PRESSED THE TALK BUTTON IT SAYS NO DEVICE FOUND. PRESS TALK BUTTON, GIVE PHONE COMMAND IT SAYS NO DEVICE PAIRED. . PRESS TALK BUTTON, GIVE PHONE COMMAND, DISPLAY SHOWS CALL HISTORY . PRESS TALK BUTTON AND GIVE PHONE COMMAND, THEN CALL B%##% ,VOICE CONTINUALLY SAYS PARDON. TURN BACK WIPER ON AND BACK OFF, WIPER CONTINUED TO WORK FOR ABOUT TWO MINUTES. I PARKED THE VEHICLE WITH THE ELECTRIC PARKING BRAKE ON, WHEN I STARTED VEHICLE LATER, MESSAGE IN DISPLAY READ,TROUBLE WITH ELECTRIC PARKING BRAKE TAKE TO DEALERSHIP. SERVICE DEPARTMENT SAYS NO CODE FOUND.

THE CRUISE CONTROL ENGAGES AND THE CAR TAKES OFF FROM A DEAD STAND STILL WHEN RESUME BUTTON IS BUMPED. IT IS MY UNDERSTANDING CRUISE CONTROL SHOULD NOT ENGAGE FROM A STANDSTILL OR SLOW SPEED. I DISCOVERED THIS AFTER THE DEALER SERVICED THE CAR AND THE TECH HAD TURNED ON THE CRUISE THE RESUME BUTTON PERTRUDES OUT FROM THE STEARING WHEEL AND AS I WAS COASTING THROUGH A TURN ON THE DEALERS LOT THE CAR LAUNCHED FORWARD I TOOK MY FOOT OFF THE GAS PEDDLE BUT IT CONTINUED TO EXCEL. I TOOK THE CAR RIGHT BACK TO THE SERVICE DEPARTMENT AND WAS TOLD I MUST HAVE BUMPED THE 'RESUME' BUTTON WHILE TURNING AND THATS WHAT CAUSED IT TO UNEXPECTEDLY EXCEL. I ASKED, IT ENGAGES AT A VIRTUAL 4-5 MPH CRAWL? EVEN WHEN NO PREVIOUS SPEED HAS BEEN ENTERED SINCE THE CAR WAS STARTED? THE SERVICE WRITER STOPPED THE CAR, TOOK HIS FOOT OFF THE BRAKE AND HE DEMONSTRATED HOW I MUST HAVE BUMPED THE RESUME AS I WAS TURNING. HE BUMPED THE RESUME AND THE CAR LAUNCHED OFF ON ITS OWN FROM A COMPLETE STANDSTILL. HE SAID IT WAS A NORMAL ACURA TRAIT BUT SHOULDNT EXCEED 25-30 MPH. HE SAID HE HAD A SUBARA THAT DOES THE SAME THING. HE SAID CUSTOMERS FREQUENTLY COMPLAIN ABOUT IT BEING A SAFETY HAZARD AND HE SUGGESTED WE JUST BE SURE THE CRUISE MASTER CONTROL IS TURNED OFF EVERY TIME WE START THE CAR. I TRIED THIS WITH ALL MY OTHER VEHICLES AND NONE OF THEM EVEN ENGAGED CRUISE UNDER 25 MPH. THIS IS IN MY OPINION A VERY SERIOUS UNEXPECTED EXCELLING PROBLEM THAT SHOULD BE ADDRESSED

TAKATA RECALL: CORRECTION FOR COMPLAINT #11164408. REAR VIEW CAMERA REMAINS IN THE REVERSE POSITION WHEN I SHIFT FROM REVERSE TO DRIVE. CONSEQUENTLY, I AM DRIVING WITH A VIEW OF THE ROAD BEHIND ME. THIS HAS HAPPEN THREE TIMES. I REPORTED THIS TO ACURA OF PEORA, AZ. THEY KEPT MY CAR FOR A DAY BUT DIDN'T RESOLVE THE PROBLEM. I WAS TOLD THEY WERE CONTACTING ACURA HEADQUARTERS AND WOULD GET BACK TO ME BECAUSE THEY COULDN'T REPLACE A $3000 SYSTEM WITHOUT APPROVAL FROM ACURA HEADQUARTERS.

TAKATA RECALL: REVIEW CAMERA REMAINS ON WHEN I SHIFT FROM REVERSE TO DRIVE. CONSEQUENTLY, I AM DRIVING LOOKING AT THE ROAD BEHIND ME ON THE SCREEN.

THE BACKUP CAMERA STAYED ON EVEN WHEN THE VEHICLE WAS IN FORWARD MOTION - THE CONTINUOUS REAR VIEW ON DISPLAY SCREEN WAS A DRIVING DISTRACTION WHILE DISABLING OTHER FEATURES.

FRONT PASSENGER MISALIGNMENT ALLOWING RAIN WATER TO SEEP INSIDE THE VEHICLE. THIS WAS A NEW VEHICLE PURCHASE. IT WAS ONLY DISCOVERABLE WHEN A FRONT SEAT PASSENGER WAS RIDING IN THE NEW VEHICLE WHILE IT WAS RAINING. THE LEAK WAS ONGOING FOR AN UNSPECIFIED TIME, FROM THE TIME THE VEHICLE LEFT THE MANUFACTURER, HONDA UNTIL THE TIME THE DEALERSHIP TOOK DELIVERY OF THE VEHICLE, RADLEY ACURA, FALLS CHURCH, VA. HONDA NORTH AMERICA HAS ADMITTED THAT IT WAS A FACTORY DEFECT AND DO NOT NOT WANT TO DO A BUY BACK. HONDA CLAIMS THE REPAIRS FORM LEAKS ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD CORRECT MOISTURE ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD. HONDA DOES NOT PROVIDE AN EXPLANATION ON HOW THE MOISTURE WILL IMPACT THE ELECTRONICS IN THE VEHICLE OR CORRECT MOLD GROWTH. HONDA NOR THE DEALER HAVE BEEN COOPERATIVE OR RESPONSIVE TO THE CONCERNS OF THE BUYER. WHEN THE NEW VEHICLE WAS DELIVERED, IT HAD APPROXIMATELY 20 MILES ON IT. THE PURCHASE PRICE OF THE VEHICLE WAS $42,000. BUYERS MADE A DOWN PAYMENT OF $24,000. RADLEY ACURA IS IN POSSESSION OF THE VEHICLE. HONDA & RADLEY HAVE NOT BEEN RESPONSIVE AND FEEL THAT THE PURCHASERS DO NOT HAVE AN ALTERNATIVE BUT TO ACCEPT A DEFECTIVE NEW VEHICLE THAT LEAKS WHEN IT RAINS. RADLEY CLAIMS THEY HAVE CORRECTED THE MISALIGNED PASSENGER DOOR. PURCHASERS HAVE NO CONFIDENCE IN THE VEHICLE BECAUSE OF SAFETY CONCERNS. HOW HAS THE MOISTER AFFECTED THE ELECTRICAL SYSTEM? HONDA HAS ADMITTED THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSE THIS PROBLEM. THERE IS NO DISPUTE THAT WATER AND MOISTURE ENTERED INTO THE VEHICLE FOR AN UNSPECIFIED TIME. BUYERS EXPECTED TO PURCHASE A NEW VEHICLE WHERE WATER MOISTURE & RAIN WATER HAD NOT BEEN ENTERING A NEW VEHICLE FOR AN UNDETERMINABLE TIME.

AFTER SWITCHING TO DRIVE FROM REVERSE THE NAV DISPLAY WOULD NOT SWITCH BACK FROM THE BACK UP CAMERA WHILE DRIVING AHEAD, WHEN A CAR WOULD BE ANYWHERE NEAR MINE ON THE ROAD, STILL IN DRIVE, WHETHER IDLE AT A STOP LIGHT OR IN MOTION ON THE STREET, THE BACK UP SENSORS THAT RESPOND TO PASSING CARS DID NOT BEEP. I TRIED PRESSING THE BACK BUTTON, NAV BUTTON, SETTINGS BUTTON & TURNING THE CAR ON/OFF ALL FAILING TO FIX THE PROBLEM. THE CAMERA REMAINED ON EVEN WHILE IN PARK ONCE I ARRIVED HOME.