2003 ACURA MDX Complaints

THERE IS A CLUNKING NOISE COMING FROM THE BRAKES WHEN STARTING OUT GOING EITHER FORWARD OR REVERSE AND APPLYING THE BRAKES. ON OCCASION, WHEN THE VEHICLE IS PUT INTO GEAR, THERE IS A GRINDING NOISE COMING FROM THE TRANSMISSION, TORQUE CONVERTER, CLUTCH OR SOME PART(S) THAT IS BEING PRESSED TOGETHER WITH ANOTHER.*AK

NOXIOUS ODOR INSIDE AND OUTSIDE OF VEHICLE. ACURA HAS REFUSED TO REPAIR VEHICLE, INSISTING ODOR IS NORMAL. CATALYTIC CONVERTER HAS BEEN REPLACED TWICE, PROBLEM STILL PERSISTS. HYDROGEN SULFIDE IS PROVEN TO CAUSE DAMAGE TO THE RESPIRATORY SYSTEM. SMELL HAS NOT SUBSIDED. ACURA REFUSES TO REPAIR TO CUSTOMER SATISFACTION. DEALERSHIP HAS TRIED TO HELP BUT ACURA CORP. WILL NOT ALLOW THEM TO GO ANY FURTHER. CAR NOW HAS 15, 000 MILES AND STILL HAS PERSISTENT ODOR COMING FROM CATALYTIC CONVERTER. ACURA HAS ADVISED US TO PURSUE LITIGIOUS MEANS. *JB

NOXIOUS ODOR INSIDE AND OUTSIDE VEHICLE DUE TO CATALYTIC CONVERTER OVERWORKING. ACURA INSISTS THIS IS NORMAL AND HAS ADVISED US TO CONTINUE DRIVING CAR WHILE CAUSING MY FAMILY TO BECOME NAUSEOUS AND SICK FROM THE SMELL. THEY INSIST THAT HYDROGEN SULFIDE IS ENVIRONMENTALLY SAFE BUT RESEARCH INDICATES THAT THIS CHEMICAL CAUSES DAMAGE TO THE RESPIRATORY SYSTEM. ACURA HAS REFUSED TO CORRECT THIS PROBLEM AND HAS ADVISED US TO PURSUE LITIGOUS MEANS. I DO NOT UNDERSTAND WHY MY CAR SMELL IS SO POTENT WHILE OTHER MDX'S DO NOT SMELL.

WHILE WAITING AT A STOP LIGHT AND WITHOUT WARNING VEHICLE SURGED FORWARD WHILE DRIVER'S FOOT WAS ON THE BRAKE PEDAL. *AK FAILURE ALSO OCCURRED BY A STOP SIGN AT AN ELEMENTARY SCHOOL. THE PROBLEM WAS AN AIR INTAKE LEAK, WHICH BEGAN APPROX. THREE WEEKS AFTER CONSUMER PURCHASED THE VEHICLE AND STILL EXIST TODAY. THE ENGINE DIED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONSUMER MADE SEVERAL ATTEMPTS TO HAVE THE VEHICLE REPAIRED, BUT TO NO AVAIL. THE CONSUMER WOULD LIKE HER MONIES REIMBURSED OR A BRAND NEW MDX WITH THE SAME OPTIONS AND COLOR OF HER CHOICE. *PH *NLM

WHEN THE VEHICLE RAN OVER A BUMP IN ROAD THE SEAT BELT RETRACTOR RECEDED AND LOCKED UP. THE PASSENGER SIDE AIR BAG LIGHT ALSO ILLUMINATED. THE DRIVER WAS UNABLE TO RELEASE THE SEAT BELT FROM THE RETRACTOR. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE MECHANIC CHECK OUT THE DRIVER'S SEAT BELT RETRACTOR. *AK THE DEALER INDICATED THAT THE SEAT BELT REPAIR WAS NOT COVERED UNDER WARRANTY. THE CONSUMER WAS TOLD THAT THE SEAT BELTS WERE DESIGNED TO LOCK UP IN CERTAIN SITUATIONS. *TS *NLM

THE VEHICLE WAS INVOLVED IN AN ACCIDENT IN WHICH IT ROLLED OVER. NEITHER AIR BAG DEPLOYED. THERE WAS NO AIR BAG LIGHT WARNING PRIOR TO THE CRASH. A POLICE REPORT AND PICTURES CAN BE MADE AVAILABLE PER CONSUMER. *AK THE VEHICLE WAS A TOTAL LOSS. *SCC *JB

EXCESSIVE BRAKE CLUNK / THUD NOISES UNDER NORMAL BRAKING CONDITIONS. SEVERE BRAKE NOISE AND CONTROL ISSUES UNDER EMERGENCY BRAKING CONDITIONS. TOLD BY ACURA ALL IS "NORMAL". WITH SUCH TRAVEL IN CALIPERS (CAUSE OF NOISE) POTENTIAL FOR BRAKE FAILURE MUST EXIST. WORRIED... *JB

I PURCHASED A 2003 ACURA MDX IN DECEMBER, 2002 FROM GILLMAN ACURA, HOUSTON TEXAS. ON THE DATE OF MY COMPLAINT, THE VEHICLE HAD JUST OVER 11,400 MILES. ON SEPT. 05, 2003, I HIT A ROCK ON THE HIGHWAY WHICH PUNCTURED MY LEFT FRONT TIRE AND DENTED MY WHEEL. ADDITIIONALLY, THE FRONT SEAT BELTS LOCKED UP AND ARE NOW NOT FUNCTIONING. ADDITIONALLY, THE AIRBAG LIGHT ON MY DASH BOARD IS BLINKING. I TOOK THE VEHICLE INTO GILLMAN ACURA ON 09/08, KNOWING I WOULD PAY FOR THE WHEEL AND TIRE. THEY (GILLMAN ACURA AND ACURA CORPORATE, TORRENCE, CA) INFORMED ME THAT THE SEAT BELTS MUST BE REPLACED AT MY COST (>$1,00O). THEY ALSO CLAIM THE SEATBELTS FUNCTIONED PROPERLY VIA THE 'TENSIONES' LOCKING UP THE SEAT BELTS. ADDITIONALLY, THEY CLAIM THE BLINKING LIGHT FOR THE PASSENGER AIR BAG MAY NEED TO BE COMPUTER CONTROLLED WHICH ALSO WOULD BE AT MY COST. THIS IS TOTALLY CONTRARY TO GILLMAN AND ACURAS' WRITTEN AND IMPLIED WARRANTIES I RECEIVED WHEN I PURCHASED THE VEHICLE. THEY TWIST THE WARRANTY AND AN AUTHORIZED REPRESENTATIVE FROM ACURA HAS NOT EVEN INSPECTED MY VEHICLE. I WAS TOLD BY ACURA THAT THEY WOULD LOOK AT IT BUT THE CONCLUSION IS FINAL. THEY ARE NOT PAYING TO GET ME SEAT BELTS INTO PROPER WORKING ORDER. THUS, I HAVE A 2003 VEHICLE WHICH IS UNSAFE TO DRIVE AND NEGLECTED BY THE MANUFACTURER TO TAKE RESPONSIBILITY FOR THIER WARRANTY. OTHER DEALERS I HAVE SPOKEN WITH CONCUR THAT GILLMAN ACURA IS RESPONSIBLE FOR THE REPAIR. THEY HAVE ALL INFORMED ME THAT SEAT BELTS ARE DESIGNED TO LOCK AND SUBSEQUENTLY RETRACT. IT IS A SAFETY HAZARD TO HAVE ANY SEAT BELT WHICH LOCKS UP AND DOES NOT RELEASE. I AM REQUESTING NHTSA ASSSIST ME IN RESOLVING THIS ISSUE. I HAVE HAD NOTHING BUT TROUBLE FROM ACURA SINCE MY PURCHASE AND THEY HAVE BLATANTLY LIED TO ME ON SEVERAL OCCASIONS. ADDITONALLY, THE TENSIONERS

ACURA REFUSES TO HONOR THIER WARRANTY ON THE SEAT BELTS OF MY 2003 MDX. SPECIFICALLY, GILLMAN ACURA, HOUSTON, TX. VEHICLE HAS 11,500 MILES, SEAT BELTS ARE INOPERABLE (LOCKED UP'), AND THEY SAY THEY TO NOT REPLACE SEAT BELTS. THIS IS CONTRARY TO ALL LITERATURE IN THEIR PRINTED AND IMPLIED WARRANTIES I RECEIVED. *AK

ON TWO DIFFERENT OCCASION THE ABS MADE A CLUNKING NOISE. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATE OR CORRECT THE PROBLEM. *NLM THE BRAKE PROBLEMS HAD COME BACK AGAIN. THE DEALER FOUND A BRAKE SWITCH FAILURE CODE. THE DEALER ATTEMPTED TO REPAIR THE PROBLEM BUT IT REMAINED THE SAME. *SCC