2014 ACURA MDX Complaints

The contact owns a 2014 Acura MDX. The contact stated while driving 45 MPH, the vehicle was jerking upon acceleration and deceleration. An unknown warning light was illuminated. The vehicle was taken to the dealer where the transmission control module (TCM) software was updated, and the transmission fluid was flushed; however, the failure reoccurred while driving. The vehicle was taken to a local Pep Boys where it was diagnosed that the transmission control valve solenoid had failed and needed to be replaced. The vehicle was then taken to the dealer who provided the same diagnostic information. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 175,000.

There is a known issue of Certain Acura MDX models having a "judder" (i.e. bouncing rev counter) at certain speeds. This causes the torque converter to not lockup and continue to find the right gear, per se. This is a known issue and Acura has a TSB (16-062) for this: https://www.tsbsearch.com/Acura/16-062 The issue is, even though, unaddressed in a timely manner and continual use of the vehicle may deteriorate the transmission, Acura doesn't fix this free of charge for vehicles not under warranty. Dealer quotes $800+ for a total 1.6 hours of work (based on the TSB bulletin). This is outrageous and monopolistic behavior in a free market. Moreover, typical mechanics doesn't have access to the special computers needed to perform the software update, required by this TSB. I am reaching out to request Acura (Car manufacturer) to cover this under recall and not charge the customer this ridiculous ~$400/hr labor rate just because I can't update the software from a local mechanic.

On numerous occasions the Electric Power Steering, Lane Departure Warning, and Lane Keeping Assist problem lights illuminate on the dash and I lose all power steering. My car becomes extremely difficult to turn, particularly at lower speeds. This is a major safety hazard and warrants a recall. Had my wife been driving when this occurred she would not be able to turn the vehicle. This has happened on several occasions over the past 2 weeks. The car is being taken to the dealership tomorrow. Note: it appears that Acura and Honda have extended the warranty on several models for a similar issue, but not the 2014 Acura MDX.

Transmission surges when shifting between 1st gear to 2nd, feels like rear ended, the whole car jumps. Acura of America seems to not have a fix for this issue that a lots of 3rd generation ACURA MDX owners suffer from . Acura dealership only suggestion is transmission fluid flush, which is not a real fix for the transmission jump that can cause a serious accident while operating the vehicle in traffic. Acura Of America is aware of this issue but !!! No safety recall been addressed.

Back LEFT inner tail light assembly strip and RIGHT Outer LED strip tail light assembly damaged by water moisturizer getting inside of them.

The outside rear taillight was FULL of water. I discovered this when going to replace bulbs I thought were just burned out. In fact one of the bulbs was shattered I presume from the water reaching the hot light. The taillight is non functional and I will have to take it to be repaired/replaced. I should not have to pay for what is very clearly an manufacturer defect that compromises safe vehicle operations. Acura did a recall for the interior tail light for this same issue, but did not include the outer taillight. A simple google search shows this is not an isolated incident but rather a major problem.

Went out with family recently and all of a sudden front passenger side seat belt buckle won't latch. I took it to the dealer (Pohanka Acura). They said seat belt buckle has to be replaced and it will cost approx. $1000. I called Acura and they said this is not a warranty issue. Car is only 7 years old and front passenger side is used only occasionally by an adult. I would like Acura to pay for the replacement of my seat belt buckle.

I HAD THIS 2014 ACURA MDX FOR 4YR SINCE 2016 AS CPO AT LOCAL ACURA DEALER. SINCE 2YRS AGO, MY RPM DO NOT CLIMB STEADY AND IT IS JUMPING UP AND DOWN ,ESPECIALLY AT THE SPEED BETWEEN 40 TO 60. I THOUGHT IT IS JUST TRANSMISSION FLUID ISSUE. ONCE I REPLACED TRANSMISSION FLUID REPLACED, LEVEL OF FLUCTUATION BECAME LESS THAN PREVIOUS. BUT AFTER COUPLE MONTH LATER, IT IS STILL SAME. I AM WONDERING THIS ISSUE IS KNOWN FOR ANY ACURA MDX OWNER MANUFACTURED IN SAME PERIOD. I THINK THIS COULD BE SOFTWARE ISSUE RATHER THAN MECHANICAL ISSUE AND SHOULD BE RECALLED TO BE REPAIRED OR UPDATED. PLEASE LET ME KNOW IF YOU HAVE ANY CLAIM SAME AS WHAT I AM EXPERIENCING. THANKS FOR YOUR TIME AND SINCERE SUPPORT.

WHILE PARALLEL PARKING, THE POWER STEERING STOPPED WORKING (CAR WAS STOPPED OR GOING <3 MPH). IT WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. NO WARNING LIGHTS CAME ON. I CHECKED TO BE SURE NOTHING WAS STUCK IN THE WHEEL WELLS OR OTHERWISE BLOCKING THE TIRES. AFTER PULLING OUT OF THE PARKING SPOT, POWER STEERING RETURNED TO NORMAL. IT HAPPENED AGAIN WHEN RE-TRYING TO PARALLEL PARK, BUT THEN POWER CAME BACK TO NORMAL. I HAVEN'T TAKEN IT TO THE DEALER YET. IT STARTED ALL OF THE SUDDEN TODAY AND APPEARS TO HAVE RESOLVED SPONTANEOUSLY. BUT I WORRY THAT IT WILL RETURN, PERHAPS LEADING TO AN ACCIDENT.

WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS ONLY A REPETITIVE CLICK, CLICK, CLICK SOUND. THE ENGINE WOULD NOT TURN OVER. THIS INDICATED A BATTERY ISSUE THAT WAS CONTRADICTED BY THE FACT THAT EVERYTHING ELSE WAS WORKING I.E. HORN, LIGHTS, BLOWER, RADIO. A QUICK SEARCH OF THE INTERNET DIAGNOSED THE PROBLEM AS AN ISSUE WITH THE HANDS FREE MODULE WEAKENING THE BATTERY JUST ENOUGH TO NOT START.