2015 ACURA MDX Complaints

TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE LED HEADLAMPS FAILED TO FUNCTION IN GENERAL AND DURING INCLEMENT WEATHER. THE DEALER (MIKE HALE ACURA, 5601 STATE ST, MURRAY, UT 84107, (801) 263-0202) WAS CONTACTED SEVERAL TIMES TO REACH THE MANUFACTURER TO DETERMINE A SOLUTION. THE SERVICE CENTER MANAGER STATED THAT HE WOULD FURTHER ADDRESS THE MATTER; HOWEVER, AN APPOINTMENT HAD NOT YET BEEN SCHEDULED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.

I DRIVE A 2015 ACURA MDX, WHICH I BOUGHT BRAND NEW. IT IS IN EXCELLENT CONDITION WITH LIMITED MILEAGE. TWO DAYS AGO WHILE I WAS DRIVING RIGHT BEFORE I REACHED MY HOUSE, SUDDENLY THERE WAS A LOUD EXPLOSION FROM MY LEFT SIDE. I STOPPED THE CAR AND FOUND THE LEFT SIDE MIRROR CASE COMPLETELY CRACKED WITH HOLES AND PIECES, HANGING BY THE WIRES THAT CONNECT IT TO THE REST OF THE UNIT. THIS IS A SMALL NEIGHBORHOOD SITUATED AT A CUL DE SAC. THERE WERE NO TRAFFIC, DEER, BIKERS, OR BIRDS AT THE TIME. I COULD NOT FIND ANY FALLING OBJECTS EXCEPT THE BROKEN PIECES FROM THE MIRROR CASE AND SOME LANDED 20 FEET AWAY. I AM SURE IT WAS NOT SHOT BY ANY GUN. IF I HAD NOT BEEN IN THE CAR WITH THE WINDOW CLOSED, I COULD HAVE EXPERIENCED SERIOUS INJURIES. IF SOMEONE HAPPENED TO BE NEAR THE MIRROR, THE PERSON'S FACE COULD HAVE BEEN BLOWN OFF. THE NEXT DAY I CALLED THE ACURA CLIENT RELATIONS AND I WAS TOLD THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. HOWEVER, I CHECKED ONLINE AND FOUND A LIST OF ACURA CONSUMERS HAVE COMPLAINED ABOUT SIMILAR ISSUES SINCE 2006 AND ACURA HAD NEVER ADDRESSED THIS SAFETY ISSUE AND CONTINUES TO DISMISS OR DENY THE ISSUE (LINK: HTTP://WWW.MDXERS.ORG/FORUMS/14-PROBLEMS/25607-REAR-VIEW-MIRROR-LEAK-EXPLOSION-3.HTML). I AM NOW WORRIED ABOUT THE OTHER MIRROR MIGHT EXPLODE ONE DAY AND CAUSE SERIOUS SAFETY COMPLICATIONS.

THREE MONTHS AFTER OWNING THIS 2015 MDX MY POWER STEERING FAILED AS I WAS DRIVING (EPS FAILURE) AND MAKING A LEFT TURN. THIS CAUSES THE VEHICLE TO LOSE POWER STEERING MAKING IT ALMOST IMPOSSIBLE TO STEER. THIS SAME EPS FAILURE HAS OCCURRED 4 TIMES WITHIN 11 MONTHS WITH THE VEHICLE, ALWAYS WHEN TURNING LEFT. THE VEHICLE HAS APPROXIMATELY 33,000 MILES, THE FIRST TIME IT OCCURRED THERE WERE APPROXIMATELY 15,000 MILES ON IT. TWICE THIS HAPPENED IN PARKING LOTS AND TWICE IT HAPPENED WHEN DRIVING ON MAJOR ROADS WHILE TURNING. IT HAD TO BE TOWED ALL 4 TIMES AS THIS RENDERS IT UNDRIVEABLE AND UNSAFE.

EMISSIONS SYSTEM PROBLEM LIGHT IS COMING ON AND JUST WANTED TO SEE IF THERE IS A PROBLEM WITH THIS.

TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER DRIVING OVER ANY ROAD SURFACE, AN ABNORMAL NOISE WAS HEARD. THE NOISE OCCURRED AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO NORRIS ACURA WEST (8559 BALTIMORE NATIONAL PIKE, ELLIOTT CITY, MD) WHERE IT WAS DIAGNOSED THAT THIS WAS A COMMON FAILURE THAT WAS INHERENT TO THIS VEHICLE MODEL. THE VEHICLE WAS ALSO TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE RD, LAUREL, MD), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT RESPOND. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

KEYLESS ENTRY COMMUNICATION ISSUE ON 2015 ACURA MDX FOR REFERENCE, KEY FOB LOCATED IN PURSE. PURSE DRAPED OVER RIGHT SHOULDER AND RESTING AGAINST THE CAR DOOR, KEY FOB NOT SITTING NEXT TO A CELL PHONE. KEYLESS ENTRY WILL NOT UNLOCK WHEN HANDLE PULLED OR LOCK WHEN BUTTON ON DOOR HANDLED PUSHED WITH INDEX FINGER. TO SOLVE, KEY FOB MUST BE PULLED OUT OF MY PURSE AND LOCK/UNLOCK BUTTON PRESSED. MY PURSE MUST BE PLACED AGAINST THE TAILGATE DOOR LOCKING MECHANISM FOR THE SENSOR TO ACKNOWLEDGE THE SIGNAL AND UNLOCK. MY KEY IS IN EXACTLY THE SAME LOCATION IT WAS THE THREE YEARS I OWNED MY 2013 AUDI Q5. NO PROBLEMS WITH KEYLESS ENTRY. THIS IS A SAFETY ISSUE IF I NEED TO GET INTO MY CAR QUICKLY (E.G. DUE TO BEING FOLLOWED, FEELING UNSAFE IN A PARTICULAR LOCATION, NIGHTTIME IN A DARK PARKING LOT, PUTTING KIDS AND GROCERIES IN THE CAR, ETC.). I HAVE PUT ITEMS DOWN ON GROUND OR IN CART, UNZIP PURSE AND GET KEY FOB OUT. DEALER REFUSING TO FIX PROBLEM BECAUSE THEY CANNOT REPLICATE. REFERENCE NHTSA ID NUMBER: 10945870; 10759256; 10725514

OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABLE TO REPRODUCE ISSUE OR SHOW "TROUBLE CODES" UNTIL 4TH TIME IN SHOP. THE NEXT GLITCH MOVED INTO THE GPS SYSTEM AND CONTROLS ON GPS SCREEN. THE SCREEN REMAINED BRIGHT AT NIGHT. THE CONTROLS DISAPPEARED FROM SCREEN. THIS WAS VIDEO RECORDED. THE DEALER STATED THIS MUST HAVE BEEN A GLITCH. THE DEALER STATED UNABLE TO REPRODUCE THE GLITCH. THE DEALER STATED NO "TROUBLE CODE" DETECTED ALTHOUGH IT WAS CLEARLY VIDEO RECORDED WITH DATE. THE VEHICLE LOCKED THE BRAKES UP WHILE IN OPERATION WITH NO VEHICLE IN FRONT. THE OPERATOR WAS NEARLY IN A REAR END COLLISION HAD THE DRIVER BEHIND NOT BEEN FOLLOWING AT A SAFE DISTANCE. ON THE NEXT OCCASION, WHILE AT A RED LIGHT STOPPED, THE "BRAKE" WARNING CAME ON. THIS WARNING IS DESIGNED TO COME ON WHEN IN MOTION. OPERATOR WAS CONCERNED IF THE VEHICLE HAD BEEN IN MOTION AGAIN IT COULD HAVE CAUSED THE VEHICLE TO BRAKE SUDDENLY. THESE INCIDENCES COULD HAVE CAUSED SERIOUS INJURY OR DEATH. THE DEALERSHIP SIMPLY STATED THEY COULD NOT REPRODUCE THE EVENT AND STATED THE VEHICLE WAS OPERATING AS DESIGNED. OWNER SENT RECALL ARTICLES AS IT RELATED TO BRAKING ISSUE BUT WAS INFORMED VEHICLE DID NOT FALL UNDER RECALL. OWNER IS SIMPLY ILLUSTRATING WITH DETAILED NOTES AND VIDEOS THAT THE VEHICLE HAS ELECTRONIC ISSUES THAT VARY AND ULTIMATELY HAVE TURNED INTO SAFETY CONCERNS. OWNER WANTED "SAFETY CONCERN" TO BE DOCUMENTED IN WORK ORDER BUT DEALER DID NOT DOCUMENT THIS AS SUCH. REQUESTED DEALER PUT US IN A SAFE CAR OF EQUAL VALUE. THEY REFUSED.

OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR

TL* THE CONTACT OWNS A 2015 ACURA MDX EQUIPPED WITH CONTINENTAL CROSSCONTACT LX SPORT TIRES, SIZE: 245/55/R919 103H (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE PREMATURELY DETERIORATED WITH HOLES AND GOUGES ON BOTH SIDES OF THE OUTER TREAD. IN ADDITION, THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE FRONT PASSENGER SIDE TIRE WAS REPLACED WITH A SPARE TIRE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A TIRE REPAIR SHOP WHO VISUALLY INSPECTED THE TIRES. THE TIRE SHOP PROVIDED NO WRITTEN INSPECTION AND DIAGNOSIS REGARDING THE CONDITION OF THE FRONT PASSENGER SIDE TIRE AS WELL AS THE OTHER THREE TIRES. THE CONTACT WAS INFORMED BY THE TIRE REPAIR SHOP TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER PROVIDED NO ASSISTANCE. THE TIRE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SHOP WHO REMOVED THE TIRE FROM THE RIM. UPON FURTHER INSPECTION OF THE FRONT PASSENGER SIDE TIRE, IT WAS NOTICED THAT THE INNER TIRE WAS SHREDDED ALL THE WAY AROUND WITH A BLACK POWDERY SUBSTANCE ON THE INNER AND OUTER PART OF THE TIRE. THE CONTACT REPLACED ALL FOUR TIRES. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.