2002 ACURA MDX Complaints

View complaints related to 2002 ACURA MDX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 200 complaints submitted for the 2002 ACURA MDX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 ACURA MDX
    - MEDFORD, OR

    TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE KEY RANDOMLY WOULD NOT TURN OVER. INTERMITTENTLY, THE ANTI-THEFT FEATURE ACTIVATED AND PREVENTED THE VEHICLE FROM STARTING. THE FAILURE OCCURRED MORE THAN FIVE TIMES IN WHICH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO MANEUVER THE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 04/14/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 ACURA MDX
    - INDIANAPOLIS, IN

    DROVE VEHICLE ON THE HIGHWAY AND NOTICED A VIBRATION IN THE FRONT END. ALSO NOTICED WHEN DRIVING VEHICLE IN THE MORNING A VIBRATION THAT FELT LIKE DRIVING OVER RUBBLE STRIPS. TALKED TO MY DAUGHTER (PRIMARY DRIVER) AND SHE SAID THE VIBRATION HAS BEEN OCCURRING FOR A COUPLE OF MONTHS, BUT NOT CONSISTENTLY. DID SOME RESEARCH AND TOOK VEHICLE TO A TRANSMISSION MECHANIC. NEED A NEW TRANSMISSION. BOUGHT THIS ACURA IN 2006 AS A CERTIFIED VEHICLE FROM DEALER WITH 43K MILES. TORQUE CONVERTER WAS REPLACED IN 2009 AT 90K MILES. NEED A NEW TRANSMISSION AT 156K. I EXPECTED MORE FROM A HONDA VEHICLE.

    Source: NHTSA WEB SITE
  • 2002 ACURA MDX
    - RIVERVIEW, FL

    TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 ACURA MDX
    - SAN JOSE , CA

    THE KEYS CAN BE REMOVED WHILE CAR IS NOT IN PARK SO IT ROLLED AND BUMPED INTO ANOTHER CAR. I CHECKED THE RECALL AND IT IS NOT INCLUDED IN THEIR RECALL. MY CAR IS 2002 ACURA MDX AND THE YEAR THEY HAVE RECALL IS 2003 VERSION.

    Source: NHTSA WEB SITE
  • 2002 ACURA MDX
    - STOCKTON, CA

    THE AIR BAG LIGHT IS RED...I TOOK IT TO ACURA IN STOCKTON....AND THEY SAID. THEY WON'T CHECK IT UNTIL I PAY THEM $120...I AM WORRIED IT IS FAULTY...I DON'T NEED TO PAY THEM TO CHECK AND FIX IT...THE AIR BAG SHOULD NOT BE FAULTY AT ALL.....IT IS NOT A WEAR AND TEAR ITEM...IT IS A INTERNAL PRODUCT THAT IS DAMAGED.

    Source: NHTSA WEB SITE
  • 2002 ACURA MDX
    - PESHASTIN, WA

    TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, BOTH FRONT WHEELS SEIZED AND THE STEERING WHEEL REQUIRED FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION SEIZED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,875.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 ACURA MDX
    - PENSACOLA, FL

    PRIOR TO BUYING, I CALLED ACURA IN FORT WALTON AND ASKED IF THERE WERE ANY RECALLS ON MY VEHICLE. THEY SAID NO. I PURCHASED A 2002 MDX ONLY TO FIND OUT LATER THAT THESE VEHICLES HAVE HAD MAJOR HAZARDOUS TRANSMISSION ISSUES. I ALSO FOUND THAT THERE WAS A RECALL ON MY VEHICLE FOR THE TRANSMISSION. THE RECALL STATED THAT ACURA WOULD EITHER INSTALL A JET PACK--IF THE VEHICLE HAD LESS THAN 15,000 MILES ON IT OR IF IT HAD MORE THAN 15,000 MILES ON IT, THEY WOULD REPLACE THE TRANSMISSION. I SPOKE WITH [XXX] IN ACURA CUSTOMER RELATIONS AND HE LOOKED UP MY VIN AND SAID THAT HE DID SEE THE RECALL BUT THAT MY VEHICLE "WAS INSPECTED AND NO ISSUES WERE FOUND" IN 2005 AND DUE TO THAT INSPECTION THE RECALL WAS "COMPLETED". HOWEVER, I BROUGHT UP THE FACT THAT THE RECALL STATES THAT THEY WERE TO EITHER ADD A JET PACK (COOLER) IF THE VEHICLE WAS LESS THAN 15,000 MILES OR REPLACE THE TRANSMISSION IF THE VEHICLE HAD MORE THAN 15,000 MILES. HE THEN CHANGES HIS STORY AND SAID "WELL THEN OF COURSE THE JET PACK WAS INSTALLED". I GOT OFF THE PHONE WITH HIM AND POSTED TO ACURA'S FACEBOOK PAGE AS AT THIS POINT, I HAVE HEARD CONFLICTING STORIES. THEY HAD ANOTHER CUSTOMER RELATIONS PERSON CALL ME AND SHE GAVE ME THE NAME OF THE DEALERSHIP THAT DID THIS "INSPECTION" IN 2005. I CALLED THE DEALERSHIP AND THEY SAID THE SAME THING "IT SHOWS THE RECALL WAS COMPLETED IN 2005 BUT WE DON'T KNOW HOW IT WAS COMPLETED". BASED ON THE CARFAX, THE VEHICLE HAD 18,000 MILES ON IT IN 2004. ACCORDING TO THE RECALL, SINCE IT SURPASSED THE 15K MARK, THEY SHOULD HAVE REPLACED THE TRANSMISSION IN 2005--NOT INSTALLED A JET PACK. IN ANY CASE, I ASKED THE SHOP MY CAR IS AT TO LOOK AND THEY SAID THERE IS NO JET PACK OR COOLER INSTALLED. THEY ALSO INFORMED ME THAT I NEED A NEW TRANSMISSION AND THAT THE CAR COULD HAVE LOCKED UP ON ME AND CAUSED A CRASH. THANK GOD THAT DIDN'T HAPPEN WITH MY KIDS IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2002 ACURA MDX
    - PALM COAST, FL

    TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE LATCH FOR THE REAR PASSENGER SIDE SEAT WAS NOT WORKING PROPERLY. THE CONTACT WAS NOT ABLE TO ADJUST THE SEAT BACK UPON MANEUVERING THE LATCH. THE DEALER STATED THAT THE HOSE AND THE WIRES CONNECTED TO THE LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 10/10/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 ACURA MDX
    - SAN DIEGO, CA

    UPON EXITING OFF THE FREEWAY AND ACCELERATING ONTO A BUSY 3 LANE STREET, MY VEHICLE ENGINE BEGAN REVVING AND HAD NO POWER. IT ACTED LIKE IT HAD BEEN SHIFTED TO NEUTRAL. I SHIFTED TO A LOWER GEAR AND IT CAUGHT AND ALLOWED ME TO GET ENOUGH POWER TO COAST TO A PARKING SPOT OFF THE BUSY STREET THAT HAD NO SHOULDER TO PULL A NON WORKING VEHICLE TO. I WAS NEARLY REAR ENDED BECAUSE OF THE LOSS OF POWER SO SUDDENLY. I WAS FORTUNATE THAT I HAD JUST GOT OFF THE FREEWAY OR IT COULD HAVE BEEN MUCH WORSE. I READ ON LINE THAT THE 2001 AND 2002 ACURA MDX HAS HAD A COMMON PROBLEM WITH TRANSMISSION FAILURE. AT A QUOTE FOR REPAIR OF $5,400 THIS IS A MAJOR ISSUE AS I AM A FULL TIME STUDENT. OF GREATER CONCERN IS THE SAFETY ISSUE THAT I COULD HAVE BEEN REAR ENDED AND CAUSED A MAJOR ACCIDENT. THE DEALER OFFERED $500 OFF AS CONCESSION THAT THERE IS A "KNOWN" PROBLEM WITH THE 2001 AND 2002 TRANSMISSIONS. PRIOR TO THE TRANSMISSION FAILING, I WAS ONLY OFFERED $2,000 AS TRADE IN VALUE TOWARDS A NEW VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2002 ACURA MDX
    - SEATTLE, WA

    TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE STEERING WAS EXTREMELY ROUGH AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,672.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE