2015 ACURA MDX Complaints

View complaints related to 2015 ACURA MDX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 70 complaints submitted for the 2015 ACURA MDX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 ACURA MDX
    - CHARLOTTE, NC

    WHILE DRIVING ON THE HIGHWAY (MORNING TRAFFIC MOVING AT SPEED LIMIT - 65-70 MPH) I SMELLED SMOKE. IMMEDIATELY FOLLOWING THIS THERE WAS A THUD AND THEN THE CHECK ENGINE, LDW AND OTHER LIGHTS ILLUMINATED ON THE DASH, ALONG WITH AUDIBLE ALARM SOUND. SMOKE WAS NOW VISIBLE, COMING FROM THE ENGINE (UNDER THE HOOD). I WAS ABLE TO MOVE FROM THE MIDDLE LANE TO THE RIGHT LANE/EXIT LANE AS I KNEW I NEEDED TO PULL OVER IMMEDIATELY. SINCE I WAS IN AN EXIT LANE THERE WAS NO REAL SHOULDER AND I STARTED DOWN THE EXIT RAMP. THE SMOKE WAS VERY STRONG AT THIS POINT. I WENT TO DEPRESS THE BRAKES TO SLOW DOWN ON THE EXIT RAMP AND TRY TO PULL THE CAR OVER BUT I HAD NO BRAKES. THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD LIMITED STEERING CONTROL AND WAS DRIVING ERRATICALLY TRYING TO KEEP CONTROL OF THE CAR WHILE ON THE EXIT RAMP. I TRIED TO PUT THE TRANSMISSION IN PARK - NO EFFECT TO SLOW THE CAR. I TRIED TO POWER THE CAR OFF - DID NOT WORK. I HAD TO DEPRESS THE EMERGENCY BRAKE TO STOP THE CAR. IT TOOK OVER 100 FEET TO STOP THE CAR (LUCKILY NO OTHER CARS ON THE EXIT RAMP) AT WHICH POINT I COULD PULL OVER ON THE SIDE OF THE ROAD. AT THIS POINT THERE WAS SMOKE BILLOWING OUT OF THE ENGINE AREA, SMOKE COMING IN TO THE CAR. I CALLED 911 AND THEY RESPONDED IN ABOUT 5 MINUTES. AFTER I GOT A SAFE DISTANCE FROM THE CAR I COULD SEE FLAMES COMING FROM THE BOTTOM OF THE ENGINE. FROM THERE I COULD SEE THE FIRE START TO GROW IN THE ENGINE COMPARTMENT AND ONCE THE FIRE DEPT ARRIVED IT WAS ENGULFED IN FLAMES. THE CAR HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. THIS IS A VERY CONCERNING SITUATION AS THE CAR HAD A MAJOR, CATASTROPHIC FAILURE WITH ESSENTIALLY NO WARNING, INCLUDING COMPLETE LOSS OF BRAKING AND SIGNIFICANT LOSS OF STEERING, FOLLOWED BY A FIRE. THE CAR HAD LESS THAN 12K MILES AND WAS ABOUT ONE YEAR OLD. NO ISSUES OR SERVICE OTHER THAN STANDARD MAINTENANCE.

    Source: NHTSA WEB SITE
  • 2015 ACURA MDX
    - KNOXVILLE, TN

    TL* THE CONTACT OWNS A 2015 ACURA MDX. WHILE DRIVING 50 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 ACURA MDX
    - MILLBURY, MA

    TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER PARKING ON AN INCLINE, THE VEHICLE STARTED TO ROLL FORWARD AND CRASHED INTO A GARAGE WALL. THE CONTACT SUSTAINED TWO FRACTURED RIBS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000. UPDATED 09/20/16 *BF UPDATED 09/26/16.8JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 ACURA MDX
    - VALRICO, FL

    TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSENGER WAS PREGNANT AND THE EXTENT OF HER INJURIES WERE UNKNOWN. THE REAR PASSENGER INJURED HIS SHOULDER, BACK, AND NECK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT PROVIDED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 ACURA MDX
    - LEXINGTON, KY

    I WANT TO KNOW IF THERE IS A RECALL ON MY 2015 ACURA MDX FOR THE TAKATA AIRBAGS. I HAVE NOT BEEN NOTIFIED ABOUT THIS CLUTCH BOLT FROM THE AIR CONDITION UNIT CORRODING THAT NEEDS TO BE REPLACED.

    Source: NHTSA WEB SITE
  • 2015 ACURA MDX
    - ALBANY, GA

    2015 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS NEVER DEPLOYED DURING COLLISION WITH ANOTHER VEHICLE. *SMD THE CONSUMER WAS SERIOUSLY INJURED IN THE ACCIDENT.*JB

    Source: CONSUMER LETTER
  • 2015 ACURA MDX
    - OKEECHOBEE, FL

    TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED MOVEMENT AND THE BRAKES DID NOT FUNCTION WHILE IDLED. THE VEHICLE THEN LUNGED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED DURING COLD WEATHER. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 03/09/16*LJ; UPDATED 05/10/18*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 ACURA MDX
    - DIX HILLS, NY

    MDX WITH 8000 MILES ON IT MAKES A LOUT THUMP NOISE COMING FRONT THE REAR SUSPENSION. HAD DEALER CHECK BUT SAID THERE IS NOTHING WRONG AND EVERYTHING APPEARS CORRECT. ISSUE HAS GOTTEN LOUDER. AFTER LOOKING ONLINE FOR SIMILAR ISSUES THIS APPEARS TO BE COMMON ON ALL MDX CARS FROM 2014 ON AND APPEARS TO BE A DESIGN FLAW. NOT SURE HOW THIS RELATES TO THE SAFETY OF THE VEHICLE WITH REGARDS TO THE SUSPENSION POTENTIALLY COLLAPSING ETC.

    Source: NHTSA WEB SITE
  • 2015 ACURA MDX
    - ASHBURN, VA

    ON NOVEMBER 11TH 2015, IT WAS A SUNNY MORNING IN NORTHERN VIRGINIA AND I WAS IN MY 2015 MDX DRIVING TO WORK. AFTER I PASSED A TOLL BOOTH, I HEARD A HUGE "GUNSHOT" LIKE EXPLOSION FROM THE ROOF AND REALIZED THE MOONROOF GLASS GOT SHATTERED. VERY SCARY! IT WAS VETERAN'S DAY, SUNNY AND NO TRAFFIC. I'M PRETTY SURE NO ONE HIT ME OR I HIT ANYTHING ELSE. AND I DID NOT SEE ANY ROCKS FALLING/BOUNCING AROUND ME CAR NOR ANY CARS WERE CLOSE TO MINE. I IMMEDIATELY TOOK PICTURES AFTER I PARKED CAR IN MY OFFICE BUILDING. THE GLASS IS ACTUALLY PUSHED/CURVED OUT, MEANING IT IS A SIGN OF EXPLOSION FROM INSIDE DUE TO THE POOR QUALITY OF ACURA'S THIN MOONROOF GLASS. TOTAL COST OF REPLACEMENT IS $830. I HAVE ALREADY FILED A CLAIM TO ACURA CUSTOMER RELATIONSHIP, CLAIMING THEY ARE RESPONSIBLE TO COVER THIS. THEY ARE SUPPOSED TO GET BACK TO ME BY NOV 19TH. MY CAR IS LESS THAN ONE YEAR OLD, ACURA REJECTED TO COVER THIS UNDER WARRANTY INITIALLY, SO I HAD TO FILE THIS CLAIM AND FIGHT FOR THIS HORRIBLE EXPERIENCE. IF THEY END UP REJECTING TO REIMBURSE ME, I WILL DEFINITELY AVOID ANY CARS MADE FROM HONDA GOING FORWARD AND SHARE THIS EXPERIENCE WITH ANYONE I KNOW. TERRIBLE CAR QUALITY AND I HOPE THE CUSTOMER SERVICE WILL NOT DISAPPOINT ME. I REALLY HOPE ANYONE ELSE WHO EXPERIENCE SIMILAR ACCIDENTS CAN POST A COMPLAIN HERE OR GO SOMETHING FURTHER SO THAT OUR VOICES WILL BE HEARD AND THEY CAN EVENTUALLY TURN THIS TO A MANUFACTURE DEFECT ISSUE AND START A RECALL.

    Source: NHTSA WEB SITE
  • 2015 ACURA MDX
    - BRONX, NY

    TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH COMPRESSOR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE