2018 ACURA MDX Complaints

We experienced multiple/many warning lights all at the same time. Systems not working. Repeated every time. The Acura dealer diagnosed the problem to the DTC U3000-49 Multipurpose Camera internal electronic failure. Replaced the unit and they performed a couple of calibrations. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The car periodically loses power while driving. In traffic this has caused some very scary and hazardous incidents while vehicles zoom around us or as we attempt to make it to the shoulder of the road. We do not get warning lights when it happens. The dealer (Cincinnati Columbia Accura) has confirmed the fuel pump safety recall but has done nothing to fix it.

The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

1.) I have had repeated, on-going issues with the fuel propulsion system since the day I bought the car. When I step on the accelerator it randomly (lately more constant than random) does not respond, then it will shoot me out into traffic. For example when I am entering the highway from an onramp, I see my opportunity to merge into traffic and I step on the gas - nothing - no response, then it suddenly accelerates and shoots me into oncoming traffic. This is SO BAD that I am afraid to drive the vehicle. It is DEADLY. I have reported the issue every time I have had the car serviced (always dealer serviced, from same dealer where I bought it.) 2.) The vehicle will randomly decide that I am going to hit a car in another lane, and will forcefully apply the brakes (when there is no issue, no danger, no possible way I am going to even be close to hitting another car) causing the cars behind me to come extremely close to rear-ending me! Or the car will decide I am going off the road when I am taking a soft curve, and it will sound a warning and try to turn the wheel. 3.) The display panel will go black for no reason. I then cannot use the navigation screen. It will randomly return after a few hours or after a day or two. 4.) The camera/display will get stuck on the reverse camera causing a visual disconnect as I drive forward, but can only see what is in reverse. (like seasickness). No idea what causes it or how to fix it. Eventually it corrects itself after a few hours/day+. 5.) Car will occasionally make a strange squealing noise after it has been turned off - no idea what that is, or what causes it. As a salesperson who spends many, many hours in her car, this vehicle has become a constant danger to both my livelihood and my life. I am afraid to drive it and I will not let family members drive it as I am afraid for their lives due to the issues stated above.

I can't drive the vehicle safe with the entire gauge cluster indicators are all on. Cluster making loud beeps and noises not being able to shut or clear the code indicators. The acura dealership is saying the camera is overheating and not safe to drive.

There are two outstanding recalls on my vehicle and my local acura is in not able to repair them until January despite the safety compromise listed under each recall increasing risk for collision or fire

The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

I received a letter from Acura in January 2024 regarding the engine crankshaft recall. I have called the two closest Acura dealerships in an attempt to get this fixed. The last that I was informed today by a dealership is "the part is expected to arrive in August, and we are booked out until December". This put me at getting this repair fixed at ONE YEAR after Acura sent me this letter admitting the crankshaft issue. My vehicle has stalled sporadically while driving for the entire two years that I have owned it. The letter from Acura states that this recall can cause the "rod bearing to prematurely wear and seize, causing engine damage which may cause the engine to run improperly or stall while driving, increasing the risk of fire, crash, or injury. I would like Acura to fix my car or put me and my family in a safe alternative.