2021 ACURA RDX Complaints

Brand new 2021 Acura RDX panoramic sunroof exploded less than 2 weeks after purchase. I was driving when all the sudden, out of nowhere, there was a loud pop/explosion sound. I immediately pulled over and inspected the but didn't find anything. Not one scratch or dent anywhere. It wasn't until I was getting back in the car, and heard the sound of glass slowly shattering, that I realized it was the sunroof. Nothing external hit the car to cause the explosion/shatter. I was the only car on the road when it happened...no cars in front of, behind or beside me. The road was smooth and I hadn't driven over any bumps. Thankfully, the sun shade closed so no one in the car was injured.

I was driving in the rain, accelerated to pass a vehicle and the engine lost power. The check engine light came on and the car went into "limp" mode. The car would barely go 40 mph on a highway and the speed seemed to be continuing to decrease. Luckily I was able to pull over and shut the car off. Restarted, the problem appeared to go away. This is a very dangerous situation and I have read other people reporting similar incidents.

On May 9th we were driving on the freeway at around 3 pm on a sunlit clear day. It was a straight section of road. Dry pavement and traffic moving reasonably well. The car in front of us was at least 100 yards in front of us and about the same for the vehicle behind I believe. We were going around 50 mph. The car slammed on the brakes so hard the seat belt restraints engaged as we flew forward, enough so that my wife and I were both sore the next day. Items on the back seat flew onto the floor. If there had been a car behind us we would have been rear ended and potentially a multi car pile up. We took the car to the dealership the next day. They had the car for the day and returned it saying everything is calibrated as it should be. I have called Acura and they set up a case number and a case manager and said they would call me. They have not called nor returned my repeated phone calls. I have asked for a supervisor to call and that has not happened either. Acura’s case number is 12213602 and Simon is the case manager. His phone is 800 999 1009 x87723. The supervisor’s name is Terry. I don’t have an extension number for her. We have grandkids that ride in car seats in the back seat. Thank god this didn’t happen with one or both in the back seat with a car behind us. We have been driving cars with the braking feature on them for 10 years now (Ford and Infinity) and have never had anything like this happen. We’ve had the adaptive cruise pick up on something in the past and ease off the accelerator but never anything like this. The cruise was not engaged when this occurred. In googling this it sounds like we aren’t the only ones having this issue.

2021 RDX A-spec 7322 miles northbound Hwy 95 Nevada to Oregon, raining. Attempted to pass semi, car behind me also passing semi, sudden loss of power, almost hit from behind, risk of on-coming traffic, able to move to right behind semi. Feeble response to any attempt to accelerate, barely limping along, moved to right shoulder and then to pullout, blinking check engine light, no other warning indicators. Idled engine for several minutes, continued to run rough, would not rev, check engine light cycled off, then back on (blinking), then off over period of several minutes. Turned engine off, waited 10 min or so, restarted ok, finished rest of 600 mile journey scared to pass lawnmower. Life-threatening event for my wife and I, several moments of sheer panic. First time this has happened.

REAR PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING ON INTERSTATE. JUST BEFORE LEAVING THE HOUSE IT WAS INFLATED TO 35 PSI. AFTER GETTING ON INTERSTATE I RECEIVED A LOW TIRE PRESSURE INDICATION. INITIALLY IT SHOWED 17 PSI. I SLOWED DOWN AND BY THE TIME I GOT TO THE NEXT EXIT IT WENT DOWN TO 0. I PULLED UNTIL A PARKING LOT AND THE TIRE HAD SHREDDED OFF THE RIM. THERE WERE NO HOLES OR NAILS IN THE TIRE TREAD BUT APPEARS TO HAVE BLOWOUT HOLES IN THE SIDEWALL. THE TIRES ARE CONTINENTAL CROSSCONTACT.

BOTH MYSELF AND HUSBAND HAVE HEARD KNOCK OR LOUD POP SOUND. ONE LOUD KNOCK OR TWO WITH SLIGHT LEVEL CHANGE SUCH AS ENTERING OR LEAVING DRIVEWAY. MANY OTHER ACURA RDX OWNERS HAVE REPORTED SAME ISSUE. APPEARS TO BE FLEXING OF PANORAMIC SUNROOF. MY VEHICLE IS ONE WEEK OLD (WAS COURTESY VEHICLE) 2021 ACURA RDX. IN SHOP NOW. MANY HAVE REPORTED SERVICE ISSUES WITH NO RESOLUTION THROUGH DEALERSHIP OR ACURA. SEVERAL OWNERS HAVE ADDED ISSUES WITH SUNROOF LEAKING AND EVEN BLOW OUT OF SUNROOF WINDOW.

TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS WERE MAKING THE SOUND AND NEEDED TO BE ADJUSTED. THE CONTACT RECEIVED A CALLBACK AND WAS INFORMED THAT THE BALL JOINTS AND ROTORS NEEDED TO BE REPLACED, ALONG WITH THE AXLE AND WHEEL BEARINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 200.*DT THE CONSUMER STATED THE DEALER REPLACED RF ROCKER ARM AND RF BALL JOINT ELIMINATING THE PROBLEM. *TR

THERE IS A HORRIBLE CLUNKING NOISE COMING FROM FRONT WHEN DRIVING OR TURNING (POSSIBLE PASSENGER SIDE). IT DOESN'T MATTER WHAT YOUR SPEED IS. IT SOUNDS LIKE IT MAY BE THE SUSPENSION OR STRUTS AND IT'S SO BAD THAT IT SOUNDS LIKE MY FRONT END IS FALLING APART. WITH ONLY 2400 MILES IT HAS GOTTEN WORSE AND WORSE. DROPPED IT OFF AT THE DEALERS THIS MORNING AND SERVICE TECH DROVE IT AROUND BUILDING TO COME BACK AND SAY HOW BAD IT SOUNDED. HE SAYS HE HASN'T EVER HEARD THIS NOISE. ALSO, THE REAR, WHEN BREAKING AND ACCELERATING HAS A POPPING NOISE DURING TAKE OFF AND STOPPING. BOTH NOISES ARE GETTING MUCH WORSE TO THE POINT MY HUSBAND SAID THAT I COULD NOT DRIVE IT OUT OF CONCERN FOR SAFETY UNTIL THIS ISSUE IS FIXED. SEEMS CRAZY THAT YOU WOULD ALREADY EXPERIENCE ISSUES LIKE THIS IN A BRAND NEW $50K CAR.