2013 ACURA RDX Complaints

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER DRIVING OVER A SMALL POTHOLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DAMPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,451.

UPDATE TO ORIGINAL COMPLAINT, ACURA DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR IN OCTOBER 2014, HAD ME TEST DRIVE A 2015 ACURA RDX TO COMPARE THE RIDE TO MINE. TAKING CAR BACK AGAIN THIS WEEK JANUARY 7TH 2015. CAR RIDE IS UNACCEPTABLE TO ME !!! I FEEL IT IS RIDING EVEN WORSE THAN IT WAS IN OCTOBER WHEN THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I FEEL EVERY SMALL BUMP IN THE ROAD AND WHEN I HAVE TO GO OVER A SLIGHTLY BIGGER BUMP OR PULL UP IN A DRIVEWAY I HEAR A HOLLOW CLUNKING SOUND. OVERALL ROUGH RIDE. VERY DISAPPOINTED. *TR

THE CAR NOW HAS HAD TO GET TWO DIFFERENT WHEEL BEARINGS CHANGED (UNDER WARRANTY). PER DEALERSHIP, ITS A "KNOWN PROBLEM" WITH THE RDX. WHAT CONCERNS ME IS THAT 2 OUT OF THE 4 HAVE BEEN REPLACED UNDER WARRANTY AND SOON I WILL BE OUT OF WARRANTY, WHAT IS MY RECOURSE AFTER THIS WHEN THIS A SUPPOSEDLY A "KNOWN PROBLEM" WITH THE 2013 RDX. *JS

MICHELIN PRIMACY MXM4 P235/60R18 TIRES WITH A LITTLE OVER 13000 MILES THAT CAME NEW ON 2013 ACURA RDX. WOULD NOT STOP ON A SLIGHT DOWN HILL ROAD THAT WAS DAMP. STARTING STOPPING AT A SAFE DISTANCE BUT ALL THEY WOULD DO WAS SLIDE AND SKID. STOPPED FINALLY WITH FRONT OF CAR SLIGHTLY IN ONCOMING LANE. JUST AS I GOT STOPPED A DUMP TRUCK WENT ACROSS IN THAT LANE RIGHT IN FRONT OF ME. NOT THE FIRST TIME I HAVE HAD TRACTION PROBLEMS BUT THE FIRST TIME I ALMOST GOT IN SERIOUS TROUBLE. THESE TIRES ARE NOT SAFE ON WET OR DAMP ROADS. *TR

TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE EPS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE EPS UNIT AND THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,559.

VERY ROUGH RIDE MAKING CLUNKING NOISE TOOK CAR TO ACURA DEALER JULY 23, 2014 THEY SAID THEY REPLACED BOTH REAR SHOCKS THAT THERE WAS A FAULTY PART THAT WAS RECALLED. TOOK THE CAR BACK APPROXIMATELY 2 MONTHS LATER BECAUSE WAS HAVING THE SAME ISSUE ( ROUGH RIDE FEEL EVERY BUMP IN THE ROAD, THEY SAID ONE OF THE REAR SHOCKS WAS LEAKING FLUID . THEY REPLACED BOTH BACK SHOCKS AGAIN . TOOK THE CAR BACK A FEW DAYS LATER CAUSE IT DIDN'T SEEM FIXED , THEY TOLD ME THY CHECKED IT OUT AND COULDN'T FIND ANYTHING WRONG . TOOK THE CAR BACK TODAY OCTOBER 20, 2014 TOLD THEM TO CHECK IT EVERYWHERE REAL GOOD TO FIND OUT WHAT IS WRONG WITH IT WAITING ON RESPONSE FROM THE DEALER . *TR

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

OPERATION OF GPS VOICE ACTIVATION SYSTEM CAUSES SIGNIFICANT DRIVE DISTRACTION AND IS POTENTIALLY DANGEROUS. FRIENDS WITH THE SAME MODEL HAVE THE SAME PROBLEM. SPECIFICS OF PROBLEM IS LISTED BELOW IN COMMUNICATION WITH HONDA. THIS IS PROBLEM IS SO POTENTIALLY DANGEROUS MY WIFE AND I DON'T USE THE SYSTEM ANY MORE. IN CONVERSATIONS WITH HONDA THEY WON'T RECOGNIZE THE SAFETY ASPECT OF THE PROBLEM SEE BELOW. [email protected] BACKGROUND: I CURRENTLY OWN TWO ACURA VEHICLES, A 2008 TL AND A 2013 RDX. I HAVE OWNED A TOTAL OF 4 ACURA VEHICLES AND THERE ARE CURRENTLY 5 HONDA VEHICLES IN MY IMMEDIATE FAMILY. I BELIEVE YOU MANUFACTURE AN SUPERIOR PRODUCT WITH THE EXCEPTION OF WHAT I CONSIDER A SERIOUS DESIGN FLAW IN THE 2013 RDX. I HAVE AN ADVANCED AEROSPACE ENGINEERING DEGREE FROM MIT AND CURRENTLY WORK IN THE ADVANCED TECHNOLOGY DEVELOPMENT ARENA. AND I SPEAK ENGLISH FLUENTLY (NATIVE LANGUAGE). PROBLEM: TRYING TO ACTIVATE THE NAVIGATION SYSTEM (PLACES MODE) WHEN THE VEHICLE IS IN MOTION IS AT BEST USER UNFRIENDLY AND POTENTIALLY DANGEROUS. MY WIFE AND I HAVE ENGAGED IN SEVERAL TRAINING EXERCISES SINCE WE PURCHASED THE VEHICLE AT THE END OF SEPTEMBER; ALL HAVE RESULTED IN FRUSTRATION AND FAILURE TO ACHIEVE THE DESIRED RESULT. (TRAINING CONSISTS OF TRYING TO USE THE SYSTEM ON A FAMILIAR ROUTE TO A KNOWN LOCATION.) AS YOU KNOW, IN THIS MODE, THE DRIVER MUST SPELL THE DESIRED LOCATION IN ORDER TO ENGAGE THE SYSTEM. YESTERDAY, THE SYSTEM COULDN'T RECOGNIZE THE LETTER ?E,? THE MOST COMMONLY USED LETTER IN THE ENGLISH LANGUAGE. MY ATTENTION WAS CONSTANTLY DIVERTED FROM THE ROAD TO TRYING TO MAKE AN AUDIO INPUT THAT THE SYSTEM COULD UNDERSTAND THEN LOOKING AT THE SCREEN TO SELECT A NUMBERED VERIFICATION OF THE LETTER. THIS SCENARIO TOOK ABOUT 10 MINUTES FOR A 6 LETTER WORD. UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!! *TR

WHEN VEHICLE IS BETWEEN 2ND AND 3RD GEAR GOING AT A CONSISTENT SPEED THERE IS A VIBRATION. VIBRATION GOES AWAY UPON ACCELERATION. IT DOES THIS AS WELL BETWEEN 4TH & 5TH GEAR. AFTER 55MPH IT DOESN'T HAPPEN. CALLED CREST ACURA AND WAS TOLD THAT IT IS THE "DEACTIVATION OF CYLINDERS AND THAT IS WHAT IT IS SUPPOSED TO DO." I THEN TOOK THE VEHICLE TO MY MECHANIC WHO STATED IT SHOULD NOT DO THAT. TOOK VEHICLE TO CREST ACURA ON 2/13/14 TO ADDRESS THE BLUE TOOTH THAT IS AWFUL AND HAD A TECHNICIAN RIDE WITH ME TO FEEL THE VIBRATION. THE TECH SAID THERE HAVE BEEN OTHER COMPLAINTS REGARDING THE VIBRATION BUT ACURA HAS NOT COME UP WITH A FIX FOR IT. HE STATED HE HAD A CALL INTO ACURA. I WAS TOLD ONCE AGAIN THAT IT IS NORMAL FOR THE VEHICLE TO DO THAT BY THE SERVICE MANAGER. THE BLUETOOTH COMPLAINT IS: I CAN HEAR FINE WITH IT BUT PEOPLE CANT HEAR ME. THEY REPLACED THE BLUETOOTH MICROPHONE ON 2/21/14 BUT IT DID NOT FIX THE PROBLEM. I WOULD LIKE ACURA TO ADDRESS THESE 2 ISSUES AS I AM NOT THE ONLY ACURA RDX CUSTOMER TO HAVE THESE ISSUES. A VEHICLE OF THIS CALIBER SHOULD NOT VIBRATE! *TR

TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT AFTER SECURING THE VEHICLE INTO PARK AND EXITING, THE VEHICLE SUDDENLY BEGAN TO ROLL AWAY AT A SPEED OF APPROXIMATELY 10 MPH. THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE BEFORE TRAVELING ACROSS AN INTERSECTION AND CRASHING INTO A HOT DOG STAND. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER 13V143000 (POWER TRAIN) BUT DID NOT CONFIRM WITH THE MANUFACTURER IF THE VEHICLE WAS INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS 10,400.