2017 ACURA RDX Complaints

Keyless entry system failed at under 50k miles. When this Keyless Access Unit fails, you cannot start the car and the powertrain. The only way to resolve is to have the car towed to the dealership and have the part orders and installed at over $800. In a worst case scenario, the driver could be stranded in unsafe conditions -- weather extremes (heat or cold) or parking at the side of the freeway unable to restart the car. I believe this is a huge safety issue and too common for this model Acura. This is clearly a critical system component that has failed far before it should. There is no way to turn the vehicle on as this is a keyless entry vehicle.

The car accelerated rapidly when I came to a stop. When I brought it to, the dealership they found 3 problems with the transmission. First, the transmission had overheated, there were problems in the clutch assembly, and I don't know the third.

While driving, the car slips into manual gear shift and is slow to accelerate and it will have a hard shift of gears from 20 - 60 mph. The emissions check and transmission indicator lights are on. I can not drive the car safely because of the jerks of gear shifts or the slow acceleration when driving on roads and highways. The car is being inspected for transmission issues with concerns that there is severe damage requiring a replacement of the transmission.

The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing lot. The failure caused was not determined by the insurance company, independent mechanic, or dealer. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Transmission slips and shifts hard causing the car to lurch foreward. It also loses power when accelerating.

On Friday May 10, 2022, as I was merging from a local road to the highway, I tried to accelerate to complete a safe merge however, the car stated loosing power and jerking, I had to floor the accelerator to get the power needed to avoid a collision with the vehicle behind me. About 1 mile later, the care started loosing power again and cut out. I restarted and continued driving, a few yards later, the car jerked and all the warning lights came on. Given the serious safety issue and the fact that I happened to be near the an Acura dealership, I slowly drove to that dealership. Since it was close to the end of the business day on a Friday, I knew that I'd have to wait until the next day or week to get a report on the problem. I previously filed two complaints on June 19, 2019 and July 28, 2019, on this same issue. I spoke with a representative of Honda several times and they assured my that the problem was fixed after the dealer kept this car for several weeks to work on it. At this juncture, given that this is an issue that could cause serious harm, I am ready to sell this car. Honda needs to fix this.

While driving on the freeway we experienced 2 conditions 1 The steering wheel jerks back and forth by about an inch in each direction 5 or 6 times 2 when changing lanes the steering wheel moved the car back from the lane we were coming from. It took force to keep the car in the lane A message came up in the dashboard COLLISION MITIGATION SYSTEM PROBLEM Acura Of Roseville CA denies there is a problem, as they can’t get the message to come up and supposedly the computer didn’t record the message. ADDITIONALLY the lane keeper assist goes off unexpectedly

The sunroof exploded with no outside impact. I drive to the office in the morning and as soon as I put the car in park the sunroof exploded with a huge noise. Nothing fell on the sunroof and there was nothing wrong with the sunroof until then. I had opened and closed the sunroof the day before with no issues. The sunroof exploded and shattered the glass in thousands of pieces. Fortunately the sunshade was closed which protected the shattered glass from falling on me.

TL* THE CONTACT OWNED A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE SHE WAS DRIVING, THE ADAPTIVE CRUISE CONTROL WAS SET TO 25 MPH, WHEN SHE DEPRESSED ON THE BRAKE PEDAL AT THE STOPLIGHT, BUT THE BRAKES FAILED TO RESPOND, WHICH RESULTED IN HER VEHICLE REAR-ENDING SIX OTHER VEHICLES. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS REQUIRED AS THE CONTACT AND HER HUSBAND WERE TAKEN TO THE HOSPITAL FOR THE INJURIES SUSTAINED. THE CONTACT BELIEVED ONE OF THE DRIVER, WAS ALSO TAKEN TO THE HOSPITAL, BUT SHE WAS UNCERTAIN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THE CONTACT DEEMED THE VEHICLE TOTALED. THE CONTACT STATED THAT AFTER REVIEWING THE VEHICLE'S MANUAL, SHE LEARNED THAT THE ADAPTIVE CRUISE CONTROL HAS LIMITED BRAKING CAPABILITIES AND WOULD AUTOMATICALLY CANCEL IF THE SPEED DROPS BELOW 22 MPH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. *DT

TOOK OFF FROM STOP VEHICLE MAKES A LOUD THUD AND DOESN'T SHIFT INTO A GEAR. REVS UP BUT WON'T SHIFT. TOOK IT TO PRIME ACURA. THE COULDN'T DUPLICATE THE PROBLEM. CHANGED TRANSMISSION, TRANSFER CASE AND REAR DIFFERENTIAL FLUIDS. ONE MONTH LATER IT HAPPENED AGAIN. I TURN OFF ENGINE THEN RESTART AND THE PROBLEM IS GONE. NOT SURE IF IT WILL HAPPEN AGAIN.