2017 ACURA RDX Complaints

WHILE USING THE CRUISE CONTROL, VEHICLE WILL AUTOMATICALLY SLAM ON THE BRAKES WITHOUT REASON. THIS TYPICALLY OCCURS ON HIGHWAY WHERE VEHICLE WILL AUTOMATICALLY BRAKE REDUCING SPEED DRAMATICALLY. VEHICLE WILL GO FROM 70MPH TO 55 MPH IN A FEW SECONDS CAUSING THE VEHICLES BEHIND TO HAVE TO BRAKE FAST TO AVOID COLLISION. ACURA HAS WORKED ON VEHICLE 4 TIMES AND CLAIMS THEY CANNOT FIX THE SYSTEM. I WAS TOLD TO HOLD MY FOOT OVER THE ACCELERATOR TO INCREASE SPEED WHEN THIS HAPPENS. THEY ALSO TOLD ME THAT THEY ARE VERY AWARE OF THIS PROBLEM BUT OFFERED NO CORRECTION FOR THIS UNSAFE CONDITION. IT HAS HAPPENED AT LEAST 100 TIMES. VEHICLE IS 4 YEARS OLD WITH 7,000 MILES.

CURRENT PAINT: WHITE DIAMOND PEARL. REAR OF VEHICLE, BELOW THE REAR WINDOW GLASS, THE PAINT IS CHIPPING. CHIPPING SIZE CURRENTLY IS APPROXIMATELY 3X3". VEHICLE WAS STATIONARY.

TURNING IN A FIELD CHAMIN THE ROADS MY AUTO SLIDED. LATER APPAREAD THE "AWD" NOTE.WHAT DOSE IT MEAN?

THIS CAR HAS JUST 10,000 MILES. WHEN THE CAR STARTED IT SUDDENLY OVER ACCELERATED OVER 5800 RPM AND THE ENGINE HAD TO BE TURNED OFF. EVERY TIME THE ENGINE WAS STARTED THE MOTOR OVER RUNNING ABOVE THE 5800RPM. THE CAR WAS TOWED TO THE ACURA REPAIR SHOP. THE ACURA'S MECHANIC DO NOT FIND ANYTHING WRONG. I WILL LIKE TO KNOW IF THERE ARE OTHER ACURA' VEHICLES THAT HAVE HAD THIS SAME PROBLEM AND HOE WILL BE FIXED.

TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO ACCELERATE AND LOSS MOTIVE POWER. THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED FOR LESS THAN ONE MINUTE BEFORE THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO SCHALLER ACURA (345 CENTER ST, MANCHESTER, CT 06040, (860) 647-7077) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT STATED THE FAILURE REOCCURRED AT 35-40 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 37,800.

TL* THE CONTACT OWNS A 2017 ACURA RDX. THE CONTACT STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE ACCELERATED ABRUPTLY ON SEVERAL OCCASIONS. THE CONTACT THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO KEY ACURA OF GAINESVILLE (3435 N MAIN ST, GAINESVILLE, FL 32609) ON THREE SEPARATE OCCASIONS HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

ON THE DAY 10/27/2016 I PURCHASED A ZERO MILE ACURA RDX 2017 VEHICLE FROM BELLA GROUP AT KENNEDY SAN JUAN WITH TRANSMISSION ISSUES. IT JUMPS MOSTLY WHEN IT PASSES 20 MHP AND WHEN IT BRAKES SHE JUMPED AS IF LOWERING CHANGES. DURING THE PAST 3 YEARS I WENT TO ACURA SERVICE IN GUAYNABO AND I TOLD ABOUT THE TRANSMISSION AND THEY ALWAYS TOLD ME THAT IT WAS FINE. ON 9/3/2020 I TOOK THE CAR AND TOLD ACURA SERVICE EVERY TIME ABOUT THE TRANSMISSION, IT WAS DELIVERED TO ME AS EVERYTHING WAS FINE WHICH BOTHERED ME AND I ASKED FOR A MANAGER. THE MANAGER CAME AND WE GAVE A TEST DRIVE AND IN 5 MINUTES HE FOUND THE PROBLEM, THEN THEY GIVE ME THE SERVICE PAPER INFORMING THAT ON 04/4/2017 ACURA INFORMED THROUGH A SERVICE BULLETIN 17-017 THAT THE JUDDER FROM THE TORQUE CONVERTER WHICH CAUSES THAT THE MOTOR OIL BURNS MORE THAN NORMAL CAUSING THE TRANSMISSION TO JUMP. ACURA SERVICIO CARRIED OUT THE SERVICE BULLETIN, BUT AS OF 3/13/2020 THE BUS CONTINUES WITH THE SAME PROBLEM ONCE IT IS HOT.

DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND FOR THE LOSS OF POWER ON ACCELERATION. THE DEALERSHIP CONSULTED ACURA TECHNICAL SUPPORT THE LAST TIME AND SAID THEY HAD IDENTIFIED AND FIXED THE PROBLEM.

I WAS DRIVING ON A HIGHWAY WITH THE AUTOMATIC CRUISE CONTROL (ACC) ENABLED AND SET AT 68 MPH. WITHOUT TOUCHING THE PEDAL OR CONTROLS, THE CRUISE SPEED SETTING SUDDENLY JUMPED TO 90 MPH AND MY CAR RAPIDLY ACCELERATED TO REACH THAT SPEED. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME AND I WAS ABLE TO TAKE CONTROL OF THE CAR AND DISABLE CRUISE CONTROL.

FOLLOW-UP TO COMPLAINT #11240187: ACURA WAS MADE AWARE TO THIS SITUATION THIS SITUATION WITH THE CAR LOOSING POWER AND CUTTING OUT IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS. I HAVE CALLED THE MANFACUTRER SEVERAL TIMES TO NO AVAIL. IN ADDITION I LOSE TIME FROM WORK EACH TIME I HAVE TO TAKE MY CAR IN. DATES OF INCIDENTS: JULY 28, 2019, JUNE 20, 2019, JULY 20, 2018, MARCH 4, 2018. PLEASE HELP I NO LONGER HAVE CONFIEDNCE IN THIS CAR. DANGEROUS!!