2005 ACURA RL Complaints

2005 ACURA RL BRAKE ASSEMBLY PARTS WERE NOT MADE TO FIT PROPERLY AND HAD TO BE RETROFITTED TO STOP LOUD RATTLING AND BANGING WHENEVER THE VEHICLE WAS DRIVEN OVER UNEVEN OR ROUGH SURFACES. *TS WHILE THE CONSUMER TRIED TO USE THE RADIO A CODE ENTRY MESSAGE WAS DISPLAYED ON THE SCREEN AND THE RADIO WOULDN'T WORK.

DT*: THE CONSUMER STATED WHEN USING LOW BEAM, THE HEADLIGHTS DO NOT ILLUMINATE MORE THAN 50 FEET. THE LACK OF VISIBILITY DECREASES FURTHER WHILE TRAVELING DOWN HILL. THE DEALERSHIP COULD NOT REPOSITION THE HEADLIGHTS. THE MANUFACTURER WAS CONTACTED WHICH DETERMINED THIS IS HOW THE VEHICLE WAS MANUFACTURED. *JB

REF 2005 ACURA RL THE HIGH BEAM HEADLIGHTS DO NOT SHINE FAR ENOUGH DOWN THE ROAD. I WAS DRIVING IN VERMONT ON DARK COUNTRY ROADS AND ALMOST HIT A TREE. DRIVING AT THE SPEED LIMIT OF 50 MPH I OUTRUN THE LIGHTS. ACURA SAYS THERE IS NO WAY TO ADJUST THE HALOGEN LIGHTS & THAT THE PARAMETERS WERE APPROVED BY DOT. I FEEL THAT A MISTAKE HAS BEEN MADE ON YOUR PART THAT WILL RESULT IN UNNECESSARY SINGLE VEHICLE ACCIDENTS ON THE NATIONS HIGHWAYS. *JB *NM

THE HEADLIGHTS ON THE 2005 ACURA RL DO NOT PROVIDE SUFFICIENT LIGHT UNLESS THE HIGH BEAM IS ENGAGED WHICH YOU OFTEN CANNOT DO. *NM

THE ROAD NOISE PREVENTS THE USE OF THE HANDS FREE PHONE. THE PHONE WORKS FINE WHILE STOPPED AND CAN NOT BE USED WHEN DRIVING BECAUSE OF THE ROAD NOISE. THIS MAKES IT A SAFETY PROBLEM SINCE YOU MUST USE THE PHONE IN A NORMAL WAY. THIS ALSO BREAKS THE LAW IN NJ. ACURA CAN NOT FIX IT. *JB

DT: THE CALLER WAS PULLING OUT OF A PARKING SPOT WHEN SHE SUDDENLY LOST CONTROL OF THE VEHICLE. IT ACCELERATED ON ITS OWN , AND SHE TRIED THE BRAKE AND IT DID NOT WORK. SHE SAID THE STEERING WHEEL DID NOT WORK, SHE TRIED TO TURN THE WHEEL AND NOTHING HAPPENED. THE VEHICLE HIT A PARKED CAR. THE POLICE CAME AND A REPORT WAS TAKEN. NO ONE WAS HURT. DEALER HAS NOT BEEN CONTACTED YET. THE MANUFACTURER SAID A CASE WORKER WILL CALL HER THIS WEEK. THEY CALLED HER BACK AND SAID THE CASE WAS CLOSED, AND INSURANCE COMPANY WOULD HAVE TO HANDLE IT. THE VEHICLE WAS LEASED. *AK

THE BRAKES RATTLE WHEN GOING OVER BUMPS AND LOCK UP ON THEIR OWN AT LOW SPEEDS OR WHEN MAKING A TURN. I HAVE WENT TO THE MANUFACTURER SEVERAL TIMES AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT. *JB

CONSUMER WAS LOCKED INSIDE OF THE VEHICLE WITH AN INOPERATIVE KEY FOB.***NO ANSWER REQUIRED***. *MR *TT

AT LOW SPEEDS ON ROUGH STREETS, ALL 4 WHEEL SUSPENSIONS MAKE A VERY METALLIC NOISE. I HAVE BEEN LEAD TO BELEIVE THAT IT IS DUE TO MIS MANUFACTURED BRAKE COMPONENTS. ONE DEALER DID "BEND" THE BRAKE "CLIPS" AND THE NOISE SUBSIDED FOR ABOUT 1000 MILES, BUT THE PROBLEM IS BACK AND THE DEALERS ARE SAYING IT IS A MFGR PROBLEM AND THEY CAN'T FIX WITHOUT FACTORY TECH SUPPORT WHICH HAS NOT BEEN FORTH COMING. I ONLY KNOW OTHER 2005 ACURA RL OWNER IN THE SMALL TOWN OF VISALIA (100K POP.) AND HE IS BEING GIVEN THE SAME RUNAROUND. MY CONCERN IS BRAKE FAILURE OR MY SERIOUSLY SUSPENSION FAILURE SUCH AS BROKEN WELDS OR DEFECTIVE MATERIALS. I HAVE HAD THE CAR TO TWO DIFFERENT DEALERSHIPS ON THREE DIFFERENT OCCASIONS AND THEY KEEP SAYING THE PROBLEM IS ELSEWHERE, BUT THE ONLY THING THAT HAS MADE THE NOISE GO AWAY WAS WHEN THE DEALERSHIP (SUPERIOR ACURA IN BAKERSFIELD, CA) SUPPOSEDLY BENT THE BRAKE "CLIPS". MYSTERIOUSLY THAT ACTION WAS NOT LISTED ON THE SERVICE REPORT WHEN MY WIFE PICKED UP THE CAR, BUT IT IS IN THEIR SERVICE RECORDS. ACURA IS HIDING AS SIGNIFICANT PROBLEM AND I AM ABOUT TO ENACT THE CA LEMON LAW AND YOU SHOULD INVESTIGATE WHY HONDA/ACURA IS BEING VERY MYSTERIOUS ABOUT THIS ISSUE - THEY ON ONE HAND SAY THERE IS A FIX ON THE WAY AND THEN IN THE NEXT BREATH SAY THAT THE NOISE IS COMING FROM SOMEWHERE ELSE???

AFTER INFORMING THE ACURA SERVICE CENTER ABOUT 3 MONTHS PRIOR TO THE ACCIDENT THAT THE BRAKES WERE NOT FUNCTIONING PROPERLY ON 2 SEPARATE OCCASIONS, AND BEING REASSURED THAT THERE WAS NOTHING WRONG WITH THE BRAKES, I REAR-ENDED ANOTHER CAR ON APRIL 5 BECAUSE THE BRAKES FAILED AGAIN. ACURA REFUSED TO RUN A COMPUTER CHECK ON THE CAR OR TO SEND ANYONE FROM CALIFORNIA TO INSPECT THE CAR. THE DEALER SERVICE CENTER HAD INITIALLY TOLD ME THAT THEY WOULD HAVE SOMEONE FROM CALIFORNIA COME TO INSPECT THE BRAKES AFTER THE ACCIDENT. THEY TOLD ME THAT THEY CHECKED THE BRAKES BY DRIVING THE CAR AND THAT THEY WERE OKAY. THEY REPEATEDLY TOLD ME THAT THEY WOULD NOT DO ANY FURTHER TESTS PERTINENT TO MY COMPLAINT UNLESS THE CAR INSURANCE COMPANY REQUESTED THAT THIS BE DONE. I SPOKE WITH SEVERAL PEOPLE AT METLIFE, (OUR INSURANCE COMPANY), AND THEY TOLD ME THAT THEY DO NOT MAKE SUCH REQUESTS. WE SHOULD ASK THE MANUFACTURER TO RUN FURTHER TESTING. I AGAIN SPOKE WITH ACURA SERVICE AND THE CUSTOMER SERVICE CENTER IN CALIFORNIA ,(ON SEVERAL OCCASIONS), AND WAS TOLD THEY WOULD NOT RUN ANY FURTHER TESTING OF THE BRAKES. THEY AGAIN STATED THAT THE BRAKES WERE FINE, AND THAT WE SHOULD PICK UP THE VEHICLE. TO DATE, WE HAVE NOT PICKED UP THE VEHICLE BECAUSE WE ARE AFRAID THAT THE VEHICLE IS NOT SAFE TO DRIVE. THE DEALER HAS HAD THE CAR SENT TO AN AUTO BODY SHOP. THIS CAR IS A LEASED VEHICLE. REPEATEDLY I ASKED FOR A WRITTEN REPORT REGARDING WHAT WAS CHECKED AND FOUND WITH BRAKES FAILURES IN THESE OCCASIONS, BUT NO ANSWER WAS RECEIVED FROM ACURA. *AK