2004 ACURA TL Complaints

TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD FAILED AND SPLIT IN HALF NEAR THE PASSENGER SIDE AIR BAG HOUSING. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE DASHBOARD FAILURE WAS CAUSED BY WEAR AND TEAR AND WAS NOT CONSIDERED A SAFETY DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 94,000.

SEVERAL LARGE CRACKS HAVE APPEARED ACROSS THE DASHBOARD. IT APPEARS TO BE A HUGE COMPLAINT AMONG ACURA OWNERS. THE LARGEST CRACK RUNS OVER THE PASSENGER AIRBAG RAISING THE QUESTION OF AIRBAG INTEGRITY AND FUNCTION. SUCH A WIDESPREAD PROBLEM SHOULD BE CONSIDERED A MANUFACTURER'S DEFECT AND THEREFORE BE RECALLED AND REPAIRED BY ACURA. *TR

I RECENTLY DISCOVERED A HUGE GASH ON MY 04 ACURA TL'S DASHBOARD. I AM WORRIED THAT THIS CRACK WILL CAUSE AN AIRBAG FAILURE OR EVEN RESULT IN DEPLOYING PREMATURELY. IT IS LOCATED ALL THE WAY FROM THE STEERING WHEEL TO THE WINDSHIELD WITH AN ADDITIONAL CRACK TOWARDS THE MIDDLE. AS THE CRACK HAS EXPANDED WITHIN THE PAST WEEK, I HAVE FOUND THAT JUST ABOVE THE CENTER CONSOLE, THE AIRBAG HAS BEEN PUSHED TO THE SIDE, CAUSING THE AIRBAG TO BUBBLE UP IN THE CENTER. I CALLED ACURA AND WAS TOLD THAT THEY GIVE DISCOUNTS ON THE PRODUCT BECAUSE IT SHOULD NEVER HAPPEN AND BECAUSE IT WASN'T MY FAULT, JUST A FAULTY PRODUCT THAT HAS BEEN DISCOVERED IN SEVERAL OTHER STATES. I TALKED TO THE DISTRICT MANAGER OF GUNN ACURA IN SA,TX ABOUT THE ISSUE AND WAS TOLD THAT SINCE I HAVEN'T USED ACURA'S SERVICE DEPARTMENT AS MUCH AS THEY LIKE (PRETTY MUCH SAYING THAT I HAVEN'T GIVEN THEM ENOUGH MONEY), THEY WOULD GIVE ME ONLY A 15% DISCOUNT WHEN I WAS TOLD TO EXPECT AROUND 75%. MY CAR IS OUT OF WARRANTY BUT I DON'T SEE HOW THAT WOULD MATTER IF IT WAS BOUND TO HAPPEN ANYWAY. I DON'T UNDERSTAND WHY THIS DEFECT ISN'T A RECALL. THE DISTRICT MANAGER TOLD ME THAT IF ANYTHING, THE AIRBAG WOULD COME OUT FASTER IF NEEDED SINCE THERE IS ALREADY A CRACK TO OPEN IT UP. BUT THAT MIGHT NOT BE A GOOD THING, ESPECIALLY WHEN IT IS PUSHED OUT OF THE WAY AND HOW THE AIRBAG DOESN'T COME OUT OF THE DASHBOARD. WHEN I SPOKE TO THE DISTRICT MANAGER, THE FIRST THING I WAS TOLD WAS THAT THE OFFER IS STAYING THE SAME, NO MATTER WHAT. HE CHECKED HIS NOTES AND DECIDED A PRICE BEFORE EVEN CONSULTING ME OR ASKING QUESTIONS. HE WAS SET ON A RATE BEFORE HE EVEN SPOKE WITH ME. THE PRICE HASN'T CHANGED AND I AM EXPECTED TO PAY FOR A $2000 DASHBOARD WITH A 15% DISCOUNT. MY MAIN CONCERN IS THAT THE AIRBAG WILL DEPLOY ANY DAY NOW FOR NO REASON. IT IS GETTING TO THE POINT WHERE I AM ACTUALLY SCARED TO DRIVE MY CAR BECAUSE OF THIS ISSUE. *TR

I HAVE A ACURA TL 2004 WHICH THE DASH BOARD HAS CRACK IN TOP OF THE AIR BAGS, THE DEAL SAID THAT THE WARRANTY DOES NOT COVER THAT, AND I HAVE SEVERAL FRIEND THAT HAVE A ACURA THAT HAVE THAT SAME ISSUE, SO I WELL LIKE TO KNOW IF THE DEAL IS RESPONSIBLE FOR THIS . WHICH I HAVE AN EXTENDED WARRANTY. THANK' *TR

I PURCHASED MY 2004 ACURA TL IN OCTOBER OF 2008. RECENTLY, I'VE NOTICED THE DASHBOARD CRACKING. AFTER BRINGING IT TO THE ATTENTION OF THE DEALERSHIP, THEY TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. AS I SEARCH FOR INFORMATION ONLINE, IT SEEMS TO BE A COMMON PROBLEM WITH OTHER 2004 MODELS. I HAVE ASKED IF THE AIR BAGS ARE SAFE AND THE PERSON AT THE DEALERSHIP GAVE ME A CHUCKLE AND SAID "...OF COURSE". *KB

12-15" CRACKS HAVE DEVELOPED OVER THE ENTIRE DASHBOARD CAUSING THE AIR BAG MALFUNCTION LIGHT ON THE DASH TO ILLUMINATE--THEREBY INDICATING A PROBLEM WITH THE AIR BAG. THIS IS CLEARLY DUE TO THE PROBLEMATIC CRACKS OVER THE ENTIRE SURFACE OF THE DASHBOARD, INCLUDING BOTH THE DRIVER SIDE AND PASSENGER SIDE. GOING OVER A POT HOLE OR SEVERE BUMP COULD CAUSE THE AIR BAG TO INFLATE AND POSSIBLY CAUSE AN ACCIDENT OR INJURY TO THE FRONT PASSENGER. THE 2004 ACURA DASHBOARD OBVIOUSLY IS DEFECTIVE AND SHOULD BE REPLACED BY ACURA AND FURTHER, INVESTIGATED FOR POTENTIAL ACCIDENTAL DISCHARGE OF THE PASSENGER AIR BAG. *TR

VEHICLE SPUTTERING/JUDDERS DURING ACCELERATION AT LOW SPEEDS (AROUND 25-35MPH). THIS PROBLEM STARTED SOMETIME AFTER (MAY BE IN 2009) I BOUGHT A PRE-OWNED VEHICLE IN 2007. WHEN I FIRST COMPLAINED IT TO A DEALER IN 2009, THEY SAID IT MIGHT BE DUE TO COLD WEATHER. BUT NOW I MOVED TO A PLACE WHICH IS WARMER ALL YEAR AROUND, BUT STILL THE PROBLEM PERSISTS. RECENTLY TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE TRANSMISSION MIGHT NEED A REPLACEMENT. *TR

THE DASHBOARD HAS STARTED TO CRACK ON THE PASSENGER SIDE OF THE AIR BAG AND IS GETTING WORSE. I BELIEVE IS A SAFETY ISSUE. THE AIR BAGS DIDN'T FAIL YET BUT CONCERNED WITH THE CRACK. I BELIEVE ACURA SHOULD PAY TO REPLACE. *KB

MY 2004 ACURA TL HAD DEVELOPED A MAJOR CRACK ON PASSENGER SIDE OF DASHBOARD ALONG THE PASSENGER AIR BAG. I HAVE FOUND THAT THIS IS A COMMON PROBLEM ON ACURA TL'S, AND IS NOT BEING ADDRESSED AS A RECALL OR SAFETY CONCERN BY ACURA/HONDA. THE COST OF REPAIR IS HUGE AND I DON'T THINK CUSTOMER SHOULD PAY FOR THE MATERIAL DEFECT BY THE MANUFACTURER. THE CRACK IS RIGHT ALONG THE PASSENGER AIR BAG AND THIS IS A SAFETY CONCERN FOR ME. *KB

I RECENTLY NOTICED A SMALL CRACK ON MY DASH THAT WITHIN TWO DAYS TIME SPREAD TO BE APPROXIMATELY THE WIDTH OF MY DASH. THE SCARY THING IS THE FIRST CRACK APPEARS TO BE THE OUTLINE OF MY PASSENGER SEAT AIRBAG. I'M SCARED IF IT CONTINUES TO GET WORSE, THE AIRBAG MY DEPLOY UNEXPECTED IF I HAVE TO SLAM ON BRAKES FOR ANY REASON. NOW I HAVE CRACKS ALL OF THE FRONT OF MY DRIVER SIDE DASH AS WELL. THEY APPEAR TO CONTINUALLY GET WORSE. I USE A SUN SHADE AND HAVE BEEN APPLYING A LOT OF INTERIOR CAR CARE CONDITIONER BUT NONE OF IT HAS DELAYED THE CRACKS AT ALL. I AM REALLY SCARED THIS MAY CAUSE AN ISSUE WITH MY AIR BAG. *KB