2015 ACURA TLX Complaints

The fuel delivery system, specifically the fuel pump, has malfunctioned. This vehicle is subject to a fuel pump safety recall, which was reportedly repaired in 2022; however, the vehicle continues to experience the same failure symptoms and is available for inspection upon request. The vehicle has stalled multiple times at highway speeds, resulting in sudden loss of power while driving and creating an immediate risk of collision with surrounding traffic. My family was in the vehicle during these incidents, significantly increasing the risk of serious injury or death. The problem has been reproduced multiple times, including after the vehicle was taken to an authorized Acura dealership. During the most recent visit, diagnostic trouble codes were cleared, but the recalled fuel pump was not repaired or replaced. After being released by the dealership, the vehicle stalled again under similar driving conditions. The vehicle was inspected by the dealership, but no corrective repair was performed beyond clearing codes. The manufacturer has not yet properly remedied the recurring safety defect. Prior to stalling, the vehicle exhibited intermittent hesitation, loss of power, and engine shutdown. Warning indicators and fault codes were present at times and were cleared by the dealership without resolving the underlying issue. These symptoms have continued intermittently since the recall repair. This appears to be a failure to properly diagnose and correct a known safety defect, resulting in repeated dangerous highway stalls and placing occupants at serious risk.

The contact owns a 2015 Acura TLX. The contact received notification of a manufacturer’s recall: 2062837681, for the crankshaft bearing, and took the vehicle to the dealer for the repair. The vehicle was repaired; however, three weeks after the repair, the vehicle started making a knocking sound while accelerating or while idling. There were no warning lights illuminated. The vehicle was taken to the dealer, who determined that oil was leaking from the vehicle and that the timing belt needed to be replaced. The vehicle was not repaired. After retrieving the vehicle from the dealer, the contact became aware that oil was still leaking from the vehicle, with an abnormal odor coming from the vehicle. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 122,312.

The contact called on behalf of the owner of a 2015 Acura TLX. The contact's son received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), and the vehicle was taken to the dealer; however, the dealer had cancelled all three recall repair appointments because a technician was not available to repair the vehicle. Most recently, the contact's son was informed that the vehicle needed to be inspected to determine whether the recall repair was needed. The manufacturer was not made aware of the issue. The vehicle owner had not experienced a failure.

Subject: Complaint - Safety Recall Failure (#23V75100) - Engine Failure Summary: This is a complaint regarding a failure of the safety recall repair performed under Recall #23V75100, which addressed a rod bearing issue that can cause engine failure. Details: 1. On or about April 4, 2024, Southern Acura of Newport News, VA replaced the long block under Recall #23V75100 after the original engine failed at approximately 130,810 miles. 2. On or about September 5, 2024, at approximately 173,722 miles, the replacement engine failed again. 3.The vehicle is currently located at Hall Acura of Virginia Beach, VA. , where the dealership has verified that the engine is seized and available for inspection. 4. The failure occurred while driving at approximately 70 mph in a construction zone, where there was no immediate shoulder or safe area to pull off. The sudden loss of power nearly caused a rear- end collision. 5.An independent service center, American Pride - Fort Eustis in Newport News, VA., also verified the problem and found metal shavings and bearing metal coming from the oil pan. 6. There were no warning lamps or alerts prior to the engine failure; all warning lights illuminated only after the loss of power

The contact owns a 2015 Acura TLX. The contact stated that while her grandson was driving approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The contact called for tow truck service, but the tow truck driver was unable to shift the transmission into neutral(N). The vehicle was towed to an independent mechanic, and the contact was informed that the mechanic was unable to work on the engine and transmission failures. The contact had the vehicle towed to a dealer and was informed that there would be a cost for the vehicle to be diagnosed. The contact requested a diagnostic test and was informed by the dealer that there was a hole in the oil pan, causing engine oil to leak out and causing the vehicle to stall. The contact had called the Insurance Company about the hole in the oil pan and was advised to have the oil pan and engine inspected. The dealer found that the hole in the oil pan had been caused by a fractured crankshaft that punctured the oil pan. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 73,000.

As I was driving my 2015 Acura TLX the status indicator on the dashboard started flashing all sort of messages, VSA, transmission, park, so on and so forth. Atleast 5-10 different messages displayed and all sorts of warning lights showed up. The vehicle then shifted to Neutral (N) and flashed N repeatedly. I was able to pull off the road safely but I was unable to put the car in Park, Drive, Reverse. I was only able to use the parking brake and shut the car off. I tried turning the vehicle on twice and both times it was in Neutral. After letting the car sit for 30 minutes I tried starting it again and at that point the vehicle was in park and only displayed approximately 3 messages; I was able to drive the vehicle again. I’ve owned this vehicle for 10 years and it’s gone into Neutral once before. I’ve also had the vehicle display multiple messages while driving. The vehicle was drivable with the few messages and after a few days the messages went away and functioned normally.

My 17 year old son drove across town about 6-7 miles from home, on a back road. Out of nowhere, his 2015 TLX started to make a sound like knocking or thumping. Just moments afterwards, most if not all of the engine warning lamps illuminated at once.. He pulled off as best he could there was a loss of power and massive amounts of steam pouring out from the under hood. At sunrise I went to the car to wait for AAA I was astonished at the mess on the pavement under and around the car, and even more surprised to hear from my mechanic told that the engine had seized. I remember my mechanic using the word "warped" to describe it to me. I had him replace the engine, as I was I unaware of the recall at that time. It was not inspected by anyone besides my mechanic.

The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.

The contact owns a 2015 Acura TLX. The contact stated while driving 70 MPH, the vehicle vibrated abnormally. The contact became aware that the front axle had detached from the vehicle. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 94,906.

Connecting rod bearing seizure leading to engine failure on the TLX 2018 engine 3.5 liter V6 engine. Our 2015 TLX Acura we had to replace our engine because of the connecting rod bearing seizure and our extended warranty covered it around 2020. In 2023 the second the Acura motor which is TLX 2018 engine 3.5 liter V6 failed due to same problem, connecting rod bearing seizure. Acura will not do a recall on that motor. They say because its was manufacture in a different warehouse its not covered or a problem. I know there are other people struggling with the same issues on the 2018 engine. I know there are other investigations on this motor.