2015 ACURA TLX Complaints

2015 ACURA TLX LEASED FROM DEALER WITH JUST 6 MILES. THE CAR EXHIBITED VERY JERKY SHIFTS AT LOW SPEED. THERE IS USUALLY, BUT NO 100% OF THE TIME, ONE ROUGH SHIFT/VEHICLE MOTION JUST IT HIT A BUMP WHEN ACCELERATING FROM STANDSTILL, ANOTHER ONE AT AROUND 15 MPH, AND ONE MORE OF THE SAME JUST BELOW 40 MPH. AT TIMES, THE CAR WILL JERK FORWARD JUST BEFORE IT COMES TO A COMPLETE STOP. THE CAR ALSO IS VERY DIFFICULTY, NEARLY IMPOSSIBLE, TO BRING TO A SMOOTH STOP. ACURA DEALERSHIP HAD DIAGNOSED THE CAR AND DECIDED TO UPDATE ITS TRANSMISSION SOFTWARE. THEY DIDN'T THINK ANYTHING WAS PHYSICALLY DAMAGED. THE CAR ACTUALLY DROVE WORSE AFTER THE REPROGRAMMING. THE CAR WAS ROUGH AND JERKY AT SPEED BETWEEN 1 TO 40 MPH. AFTER SEVERAL DAYS, THE CAR/TRANSMISSION SEEMED TO HAVE "LEARNED" HOW TO BEHAVE AND NOW I AM JUST LEFT WITH THE ROUGH SHIFT, JERKING, AND SLIPPAGE LIKE ISSUES AS I HAD BEFORE THE SERVICE. I AM GOING TO THE DEALERSHIP FOR A SECOND TIME FOR THE STATED PROBLEM ON NOVEMBER 2. I AM HOPING THAT EVERYTHING WILL BE RESOLVED OR ACURA WOULD TAKE OWNERSHIP OF THE PROBLEMS AND DECLARE THE VEHICLE/TRANSMISSION WAS MANUFACTURED WITH PROBLEMS THAT CAN NOT BE CORRECTED. I WOULD LIKE ACURA TO EITHER PROVIDE ME WITH A TLX WITHOUT THE PROBLEMS, OR ANOTHER COMPARABLE ACURA VEHICLE TO REPLACE THE LEASED VEHICLE, OR BUY BACK THE LEASED ACURA TLX. I WOULD LIKE THE NHTSA TO HELP ADDRESS MY PARTICULAR ISSUES AS WELL AS HELP OTHER OWNERS BY MAKING ACURA ADDRESS THE WIDESPREAD PROBLEMS WITH THIS PARTICULAR YEAR/MODEL OF THE TLX.

I HAVE HAD MANY EPISODES WITH THIS CAR. THE FIRST ONE, I WAS STOPPED AT A STOP SIGN WITH A CAR AHEAD OF, AND BEHIND ME, WHEN I RELEASED THE BRAKE, I TRIED TO MOVE FORWARD, AND IT FELT LIKE I GOT HIT FROM BEHIND, THE CAR LURCHED FORWARD. ANOTHER TIME, MY HUSBAND WAS BACKING OUT OF A PARKING SPOT, AND HE HIT A TELEPHONE IN FRONT OF HIM. HE IS UNCLEAR WHAT HAPPENED. WE HAD DAMAGE TO THE FRONT OF THE CAR WHICH WE HAD TO REPAIR. ANOTHER TIME, I WAS DRIVING IN ECONOMY MODE IN TRAFFIC, WHEN I RELEASED THE BRAKE, AND STARTED TO ACCELERATE, THE CAR DIDN'T MOVE INITIALLY, THEN AFTER A SECOND OR TWO, IT RACED FORWARD WITH MY FOOT OFF THE ACCELERATOR, AND I HIT THE VEHICLE IN FRONT OF ME. ONLY MY CAR WAS DAMAGED. THE DEALER AND ACURA CORPORATE THEN INSPECTED IT AND I WAS TOLD "NOTHING WAS WRONG". MANY TIMES NOW, WHILE DRIVING THE CAR, IT SEEMS THAT THE ENGINE SHIFTS INTO NEUTRAL WHILE I'M DRIVING IT. IF I CONTINUE TO ACCELERATE, IT WILL BE STUCK FOR A FEW SECONDS, THEN PROPELS ME FORWARD WITH A JERK. I WAS TRYING TO DO A LANE CHANGE LAST WEEK, AND THE CAR DIDN'T RESPOND TO MY FOOT ON THE ACCELERATOR, LIKE THE ENGINE WAS "STUCK". I WAS LUCKY THERE WASN'T A CAR BEHIND ME, BECAUSE I CHANGED LANES, THEN ABRUPTLY SLOWED DOWN.I TREATED IT LIKE A HYDROPLANE, I DIDN'T ACCELERATE, AND THE ENGINE RETURNED TO NORMAL FUNCTIONING. LATER THAT DAY, I WAS DRIVING TOWARD A TOLL BOOTH, AND AGAIN, I FELT THE ENGINE SHIFT AND IT WOULDN'T RESPOND TO MY FOOT ON THE ACCELERATOR. THIS CAR IS UNSAFE. I DO NOT FEEL AS IF I CAN DRIVE IT SAFELY. I AM STUCK IN A LEASE FOR TWO MORE YEARS. I WOULD REALLY LIKE THEM TO ACKNOWLEDGE TRANSMISSION PROBLEMS AND GET IT REPAIRED.

ACURA 2015 TLX ADVANCED HAS HESITATION OR STUMBLES WHEN TRYING TO ACCELERATE FROM LOW SPEED UP TO 40+ MPH. (MERGING INTO TRAFFIC, PASSING, TURNING ONTO ENTRANCE RAMP, OR SIMILAR SITUATIONS) HAS OCCURRED FROM DELIVERY. DEALERSHIP HAS TWICE INSPECTED AND STATES THAT NOTHING IS WRONG. TOLD ME TO TRY THIS "FIX" AND LET US KNOW. I HAVE DRIVEN HUNDREDS OF MILES IN 3 LOANER CARS OF EXACT SAME TYPE AND ALL HAVE EXHIBITED SAME FAILURE. I AM A DRIVER WITH 55 YEARS OF EXPERIENCE. THIS IS A DESIGN FAILURE. THIS CONDITION IS UNSAFE AND WILL CAUSE INJURY OR DEATH.

I LEASED THE 2015 TLX IN JANUARY 2015. I HAD TO TAKE THE CAR BACK IN WITHIN THE FIRST TWO WEEKS BECAUSE WHEN I WOULD COME TO A COMPLETE STOP, THE CAR WOULD LURCH FORWARD. I WAS TOLD BY THE DEALERSHIP THE FIRST TIME THAT IT WAS DUE TO "THE WHEELS REALIGNING". I TOOK THE CAR BACK IN WITHIN ONE MONTH (FEBRUARY) FOR THE SAME ISSUES, IN WHICH THE DEALERSHIP KEPT THE CAR FOR AT LEAST 2 WEEKS. HAVING BEEN TOLD THAT THEY COULDN'T REPLICATE THE PROBLEM, I FOUND AN ARTICLE ONLINE OF A CLASS ACTION LAWSUIT FILED IN CALIFORNIA FOR THE EXACT PROBLEM I AM HAVING. AFTER ALERTING THE DEALERSHIP OF THIS PROBLEM, THEY CONTACTED ACURA/HONDA TO LEARN OF A "COMPUTER SOFTWARE UPDATE" WHICH WAS COMPLETED ON MY VEHICLE. THE CAR WORKED FINE FOR ABOUT A MONTH BEFORE THE PROBLEM STARTED AGAIN. I HAVE HAD TO TAKE THIS CAR BACK TO THE DEALERSHIP 4 TIMES SINCE I LEASED THE CAR IN JANUARY, WHERE A "SOFTWARE UPDATE" IS COMPLETED ON MY CAR. THE PROBLEM IS ONGOING AND I HAVE MY 5TH APPOINTMENT SCHEDULED FOR NEXT FRIDAY, OCTOBER 16, 2015. I HAVE ADVISED THE DEALERSHIP AND MY SALESPERSON THAT I'M NOT COMFORTABLE IN THIS CAR AND DO NOT PLAN ON CONTINUING TO BRING MY CAR IN EVERY FEW WEEKS FOR A TEMPORARY FIX.

AFTER PURCHASING THE VEHICLE NEW, IMMEDIATELY NOTICED HARD AND DELAYED SHIFTING. SHIFTING BETWEEN 1-4 GEARS WAS VERY HARD. AT TIMES TRANSMISSION SEEMED TO BE CONFUSED AND WOULD EITHER PICK THE WRONG GEAR OR WOULD TAKE 2-3 SECONDS TO FINALLY ENGAGE INTO GEAR. ON ONE PARTICULAR OCCURRENCE WHILE DRIVING IN A PARKING LOT AT ABOUT 15 MPH I APPROACHED A STOP SIGN AND LET OFF THE ACCELERATOR. AS SOON AS I LET OFF THE PEDAL THE CAR DROPPED INTO GEAR SO ABRUPTLY THAT IT MADE THE CAR LUNGE FORWARD ABOUT A FOOT OR TWO. ON ANOTHER OCCURRENCE I WAS DRIVING ON A RESIDENTIAL STREET GOING AROUND A TRAFFIC CIRCLE ONCE AGAIN AT APPROX 15MPH I LET OFF THE ACCELERATOR FOR A MOMENT AS I WENT AROUND THE CIRCLE. JUST AS I WAS EXITING THE CIRCLE I DEPRESSED THE ACCELERATOR TO MOVE QUICKLY AWAY SINCE I SAW ANOTHER VEHICLE ENTERING THE CIRCLE. AT THIS POINT THE RPM'S WENT ABOVE 3500 AND THE CAR DID NOT SHIFT AND DID NOT MOVE. IT APPEARED THAT THE CAR WAS IN NEUTRAL. IT TOOK ABOUT 1-2 SECONDS BEFORE THE TRANSMISSION WAS ABLE TO "FIND" A GEAR AT WHICH POINT IT LUNGED FORWARD ABRUPTLY. BOTH SITUATION I DID NOT HAVE CONTROL OF THE VEHICLE BECAUSE OF THE TRANSMISSION. BOTH SITUATIONS I WAS UNABLE TO CONTROL THE VEHICLE IN A SAFE MANOR. I HAVE ALSO AT TIMES NEEDED TO ACCELERATE QUICKLY INTO A MERGE LANE AND WHEN "STOMPING" ON THE GAS NOTHING WOULD HAPPEN FOR 2-3 SECONDS.

I WAS STOPPED CLOSE TO MAILBOX FOR MY RENTAL HOME AND HAD THE ENGINE RUNNING, BRAKE HOLD WAS ON AND WHEN I UNBUCKLED THE CAR AUTOMATICALLY ENGAGED THE PARKING BRAKE WITHOUT SHIFTING THE GEAR TO PARK. I GOT OUT OF THE CAR, TOOK THE KEY, COLLECTED THE MAIL AND GOT BACK IN. THE PROBLEM APPEARED WHEN I GOT BACK IN. I MANAGED TO ENGAGE THE CAR INTO DRIVE MODE, BUT SEEMS LIKE THE PARKING BRAKE DID NOT COMPLETELY DISENGAGE. THE VEHICLE STARTED TO MOVE IN JERKS AND SPURTS AS IF THE DRIVE WAS HAPPENING WITH THE PARKING BRAKE STILL ENGAGED. THE FOOT BRAKE WOULDN'T WORK AND IT WAS A REALLY SCARY MOMENT FOR ME, BUT THANKFULLY WAS ABLE TO SHIFT THE GEAR BACK TO PARK MODE. I TURNED OFF THE ENGINE AND THE SYSTEM RESET ITSELF. FOR A WHILE I DIDN'T KNOW WHAT TO DO AS THE VEHICLE WAS MOVING BUT COULDN'T APPLY THE FOOT BRAKE AT ALL. IT COULD HAVE BEEN CATASTROPHIC UNDER DIFFERENT CIRCUMSTANCES. I AM NOT SURE HOW TO APPROACH ACURA OR THE DEALER WITH THIS PROBLEM AND HOW TO HAVE THEM INSPECT IT. I AM NOT EVEN SURE IF THEY WILL AGREE TO INSPECT IT FOR SAFETY ISSUES.

WHILE THE VEHICLE WAS UNATTENDED (NO DRIVER PRESENT) AND TRANSMISSION WAS ENGAGED IN PARK; I WAS PRESENT WHEN USING THE REMOTE STARTED. UPON STARTING (VEHICLE WAS STARTED), IT ROLLED UP A SLIGHT INCLINED DRIVEWAY ROUGHLY 3-6 INCHES , UNDER POWER; THEN ROLLED BACK SHE SAME DISTANCE. THEN A DISTINCT CLICK WAS HEARD. THE CAR CONTINUED RUNNING IN IDLE AS NORMAL WITH THE REMOTE START. ACURA HAS REPORTED TRANSMISSION ISSUES WITH THE POTENTIAL FOR THE CAR TO DISENGAGE FROM PARK (MODEL SH-AWD) AND ROLL AWAY. THIS CAR WAS RECALLED FOR "ROLL" WHILE PARKED AND NOT RUNNING, , BUT PASSED AND INSPECTION BY THE DEALER. UNLIKE THE PREVIOUS RECALL THIS ISSUE ENTAILED A "SHIFT INTO FORWARD", FROM PARK, UNDER POWER WHILE UNATTENDED. I NOTIFIED ACURA CUSTOMER SERVICE TO REPORT IT, WAS TOLD TO BRING IT IN, BUT IF THE ISSUE CANNOT BE RECREATED THEN IT CANNOT BE REPAIRED. THIS EVENT COUPLED WITH THE PREVIOUS RECALL, HAS ME CONCERNED THAT ACURA IS NOT ADDRESSING SERIOUS SAFETY CONCERNS OF ITS CONSUMERS.

VEHICLE HAS INCONSISTENT SHIFTS IN LOWER GEARS. ALSO, SHIFTING IS INCONSISTENT WHEN PUSHING DOWN ON THE ACCELERATOR.

ON BOTH DAYS SEPT 22 AND SEPT 23, 2015, AS I WAS DRIVING, I WAS SITTING IN TRAFFIC AT A STOP LIGHT WAITING FOR IT TO TURN GREEN. JUST AS THE LIGHT TURNED GREEN AND EVERYONE STARTED TO MOVE FORWARD, MY CAR SHUT DOWN. AN EDISTON BULB POPPED UP ON THE DASH, YELLOW COLOR, AND THE WORDS "SHIFT TO PARK" BUT IT DISAPPEARED WITHIN 2 SECS. I IMMEDIATELY SHIFTED TO PARK AND RESTARTED THE CAR. THE CAR RESTARTED AND I WAS ABLE TO MOVE FORWARD. I AM TAKING THE CAR BACK INTO THE DEALER TODAY. I ALSO HAVE THE JERKY TRANSMISSION, THE SUDDEN SURGE WHEN SHIFTING FROM PARK TO DRIVE OR REVERSE, THE DELAY IN THE ACCELERATION. A COUPLE MONTHS AGO, I WAS MAKING A RIGHT TURN INTO ONCOMING TRAFFIC. THE CAR MOVED FORWARD BUT THEN SUDDENLY STOPPED THO THE RPMS WENT UP BUT IT WOULDN'T MOVE. I IMMEDIATELY SHIFTED OUT OF DRIVE INTO NEUTRAL AND SLIPPED IT BACK INTO DRIVE AND PROCEEDED OKAY. I HAVE INTERMITTENT GARAGE REMOTE. WHEN USING THE DOWNSHIFT PADDLE, THE CAR SPEEDS UP WHICH DIDN'T HAPPEN IN THE BEGINNING. THERE ARE OTHER ISSUES WITH THE CAR AND THEY ARE THE SAME AS EVERYONE'S. ANOTHER TIME MY CAR WOULDN'T START AND IT TOOK 20 MINS AND TRIED THE TWO DIFFERENT KEYS PLUS THE MANUAL KEY IN THE DOOR BUT THE CAR WOULDN'T START. I WAS IN MY GARAGE. ALL THE LIGHTS CAME ON, THE CONTROLS, THE BLUETOOTH, STEREO, ETC. EXCEPT THE ENGINE. I WAS UNABLE TO TURN OFF THE CAR LIGHTS AND DASH. THERE WAS NOTHING I COULD DO TO RESET THE CAR. I CALLED ACURA AND THEY WERE SENDING A TOW TRUCK TO JUMP START THE CAR. I SAID THAT THE BATTERY IS BRAND NEW. AFTER A WHILE, THE CAR FINALLY STARTED ABOUT 20 MINS LATER AND I CALLED AND CANCELLED THE TOW TRUCK. THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. BUT MDX HAS MANY REPORTS OF THIS SAME PROBLEM BUT THE DEALER WOULDN'T FIX MY CAR SO THIS WOULDN'T HAPPEN AGAIN. IT HASN'T REOCCURRED AND I HOPE IT DOESN'T IN AN AREA OR TIME OUTSIDE OF MY HOME.

I NOTICED THE FIRST TIME I ACCELERATED QUICKLY TO MERGE ONTO THE INTERSTATE THAT THE ENGINE HESITATED AT LEAST A SECOND TO SECOND AND HALF BEFORE ACCELERATING. AFTER THAT, I STARTED NOTICING THE SAME HESITATION WHENEVER I PUNCHED THE GAS PEDAL TO EITHER MERGE INTO TRAFFIC OR PASS SOMEONE. I HAVE READ ON THE INTERNET WHERE OTHER OWNERS OF THIS VEHICLE HAVE THE SAME PROBLEM. I JUST TOOK THE CAR IN FOR IT'S FIRST OIL CHANGE AND I COMPLAINED ABOUT THIS ISSUE. THE DEALER RAN SEVERAL COMPUTER SOFTWARE UPDATES ON MY CAR AND SAID THAT IT WAS UP TO DATE AND THAT BASICALLY THAT IS THE WAY THE CAR IS. I FEEL THIS IS A BIG SAFETY ISSUE. I HAVE ADAPTED TO DRIVING THE CAR WITH THIS HESITATION, BUT I'M NOT HAPPY WITH IT. I THINK ACURA NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE GETS HURT.