2019 ACURA TLX Complaints

The dealership (Rollit Motors at 60 N Gilbert Rd, Mesa, AZ 85203) appears to have listed the same vehicle—a 2019 Acura TLX with VIN [XXX] two different listings with significantly different mileage and pricing. •One listing shows 58,703 miles priced at $24,990. •Another shows 85,233 miles priced at $21,995. •Both listings use the same exact VIN and show identical exterior/interior colors, trim (3.5L Technology Pkg w/A-Spec), and photos of the same car. When I contacted the dealership, they verbally confirmed “this is the only one we have left” but did not clarify the mileage discrepancy. I have screenshots of both listings and the dealership’s communication. I believe this may be an attempt to roll back mileage or misrepresent vehicle condition to inflate the value, which is potentially odometer fraud. Please investigate this VIN and dealership’s advertising practices. I can provide additional evidence if necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine seized due to failed cylinder rod and/or Engine bearing. This model has had a recall for the exact same issue in the past. It has been repair from when the previous owner had the car. Now this exact same issue occurred on 06/09/2025, after a month of driving the vehicle. I was driving and in the middle of nowhere my engine stopped working and it was hard to steer, couldn't accelerate, car was in motion and had to safely pull off the road. I was stranded in the Las Vegas heat, in Henderson, in the middle of no where for 5 hours. The vehicle is getting repaired at a local repair shop with a replacement engine but I'm unsure if the newer engine has had the recall service done to it or not, so there is a potential possibility that this issue can occur again. I've had to spend 400 including deductible to repair the vehicle and is being repaired with the help of my warranty. I did not get any warnings on dash or anything.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact was placed on a waitlist for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact stated the vehicle was recently taken to a local dealer and was repaired under a recall for the fuel pump. The contact stated that on a separate occasion, while stopped at a red light, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer, and it was determined that the second fuel pump had failed and needed to be replaced. The contact was informed that there would be a cost for the repairs since the failure was related to the second fuel pump and not the fuel pump that was recently replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 (ENGINE AND ENGINE COOLING); however, parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On several occasions I have experienced issues with the performance of my vehicle. Upon start up and attempting to move forward while the car is in drive the vehicle hesitates to move and feels like it is going to choke and stop. I have experienced this same issue at stops while the car is in operation. There is an open recall for 2015-20 TLX no SH-AWD Fuel Pump Mtr Saf Recall Exp2, RECALL DATE:12/18/2023 which has yet to be fixed. I have been told by Tempe Acura that the parts are not available and basically I will be called when the parts are available. My safety and the safety of others are at risk when the car is not accelerating and causing a stalling or non-movement of the car. I have experienced the car stalling abruptly and coming to hard stops. The problem has been confirmed by the dealer by notice in the mail. The vehicle has been inspected when another recall was fixed which took over a year to resolve. This specific issue has yet to be resolved. There was another issue of the car stalling, which the dealer states that the electronic system needed a computer update. The problem first appeared when I purchased the car from {XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. Fuel pump module and engine crankshaft. 2. For the fuel pump module, the engine may not start or can stall while driving; increasing the risk of crashing or injury. For the engine crankshaft, the connecting rod bearing can prematurely wear and seize, causing engine damage. The damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury. 3. The problem hasn’t been reproduced or confirmed by the dealer. 4. The vehicle hasn’t been inspected. 5. There were no warning signs. I have received letters in mail regarding the recalls, however the dealership has advised the first available appointment to service my car is September 2025.

The contact owns a 2019 Acura TLX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights illuminated and the back-over prevention camera was independently enabled. In addition, the vehicle stalled, and the vehicle lost motive power. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle was taken to several different dealers over a dozen times, however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The manufacturer had an electrical technician to inspect the vehicle; however, the failure was not duplicated. The failure mileage was approximately 2,000.

There are two outstanding recalls on my vehicle, and I have been unable to get scheduled for these repairs with Motorcars Acura in Bedford, Ohio. I have been told for almost a year, that I was on a waiting list, and that I should continue to call them for availability. I would like to know what type of resolution there will be going forward, if the dealer is unable to perform these repairs in a timely manner. I am starting to feel concern with driving my vehicle safely.