2019 ACURA TLX Complaints

The contact owns a 2019 Acura TLX. The contact received notification of HTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The contact stated that while driving the vehicle, the RPM dropped, and the vehicle lost motive power. The check engine warning light was illuminated. The failure occurred without warning. The vehicle was taken to the dealer and was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer, and it was diagnosed as a failure with the fuel filler pipe. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 40,000. Parts distribution disconnect.

The contact owns a 2019 Acura TLX. The contact stated that the vehicle was experiencing battery drainage failure. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer several times. The dealer replaced the battery twice; however, the failure persisted. The vehicle was towed to a second unknown dealer; however, the cause of the failure could not be determined. The contact replaced the battery. The manufacturer was notified of the failure and informed the contact that they could assist after the vehicle had been diagnosed. The vehicle was not diagnosed or repaired. The failure mileage was approximately 6,000.

Engine failure due to spun rod bearing due to the rod bearing connection failing. Vehicle suddenly became completely immobile stopping on a busy road in the city during morning rush hour. Vehicle not only put me in danger, but many other drivers on the road because it stopped halfway into the street refusing to go forward or shift to neutral to be pushed up. There were no electrical or battery issues. Yes, the dealership has acknowledged there is a recall that has not come out yet on the rod bearing connection as well as letters from Acura regarding this problem. Yes, Acura dealership service center has inspected the vehicle with no solution proposed or a diagnosis even. No warning lights until the engine completely failed. There was a rattling/tickling sound for a few days prior to my appointment to get it checked out. The rattling grew faster upon pressing on the gas while parked and accelerating while driving. The vehicle’s engine failed on my way to the service center. The profession was very quickly on a Monday the rattling began it was driven less than 10 miles daily until the engine completely failed on Friday which was the first available service appointment.

My engine shuts off while idling, shifts into neutral automatically, and stalls when sitting at a light. This is a huge safety concern for me. My fuel pressure light and battery comes on when it shuts off.

The contact owned a 2019 Acura TLX. The contact stated while driving approximately 65 MPH, the contact was hearing an abnormal ticking noise. The contact stated the check engine warning was illuminated and the fuel gauge showed a decrease in fuel level. The contact stated she observed that black smoke was emitted from under the hood and the rear of the vehicle. The contact pulled off of the highway. The contact stated that the vehicle was vibrating as she pulled over, she stopped the vehicle and exited due to smoke entering the passenger cabin. The contact said she had turned the vehicle off and she observed the smoke appeared to diminish, however, she noticed that there was a leak coming from the engine compartment and the liquid from the leak had ignited and another fire had started. The contact stated that the liquid fire had stopped combusting and as she approached the vehicle to retrieve personal items, the vehicle burst into flames at the engine compartment. The fire department and the police arrived. The fire department extinguished the flames with water. The police filed a report. The vehicle was towed to an impound lot. The contact stated that her insurance provider declared the vehicle a total loss. The contact stated that before the engine fire she had taken the vehicle to a dealer who had diagnosed a failure for a similar abnormal ticking sound and had replaced the engine. The contact stated that the vehicle fire had occurred one week after the engine had been replaced. The contact stated that she had researched online and related the failure and subsequent fire to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

My families safety has been put at risk due to the lack of response from Acura/Honda regarding a recall that may cause the engine in our car to seize up due to a manufacturing defect. I have gotten no response from the Acura dealer other than to say that I can pay for the inspection and be reimbursed if there is a problem. But if there is no problem, I will be out the cost of it. I paid 40,000.00 for a car that has 7500 miles on it and I am afraid to let my wife or son drive it. If I don't get some sort of response soon, I will just file a lemon law claim as the car is useless until it's inspected, and no, i'm not going to pay for that.

I recently changed the car battery and now notice that occasionally my car rattles a little then automatically shifts to neutral while at a red light, drive thru etc. Additionally, occasionally when parked with engine still running, my rattles a little and car shuts off. When this happens it displays the battery and oil light. I start it back up with no problem. I’ve taken it to the dealership and I’m told nothing is wrong with the car. This makes me feel unsafe while driving.

My shift gear box letter starts peeling off for Drive and Park. I am afraid down the road it will create a hazard for me.

It has camera issues where moisture or liquid can go inside, and it is very hard to see when I backup. I have contacted the dealer bodyshop to fix it since they repaired my bumper, but they said it is not their fault and they want more than $1000 to replace it. I did some research online, and a lot of people are having the same issue with poor quality with this brand. I never had camera issues with other brands.

Vehicle shut off at busy intersection while stopped at traffic light and unable to restart. Error message keyless remote not detected. First time in Nov 2022 I replaced key fob battery and dealer updated computer from recall. Second time June 2023 dealer unable to replicate issue and replaced key fob battery. Being stuck in a busy intersection is dangerous and scary, especially with my kids in the car and angry drivers around me. To get the car restarted I finally figured out to put it in park, push the stop button, open the car door then push the start button. The vehicle has had issues several times when initially starting the car and gives error keyless remote not detected. Holding the key to the starter button allows the car to start, however I have seen the error message again while driving.