2019 ACURA TLX Complaints

I WAS DRIVING ON A RESIDENTIAL STREET APPROX. 10 MPH AND TURNED INTO A DRIVEWAY. THERE WAS ANOTHER VEHICLE PARKED AHEAD. I STOPPED HARD ON MY BRAKES BUT MY CAR DIDN'T STOP AND HIT THE PARKED CAR. AS IT HAPPENED SO QUICKLY, I MUST HAVE TURNED THE STEERING WHEEL, CONTINUED TO PRESS ON THE BRAKES BUT ENDED UP ALSO HITTING A BUILDING.

THE CAR DID NOT BRAKE WHEN APPROACHING A STOPLIGHT. CRASHED INTO THE LAST CAR IN LINE. INVESTIGATION SHOWED I STARTED BRAKING AT 35 MPH FOR 7+ SECONDS, BEFORE THE CRASH. TWO LINES IN BOTH DIRECTIONS, THE SPEED LIMIT WAS 40 MPH.

ACURA TLX, 2019, FUEL SYSTEM FAILED, SHIFTED GEARS ON ITS OWN AND I HAD TO IMMEDIATELY DIE TO SAFETY CONCERNS. THIS ISSUE FIRST APPEARS IN SEPTEMBER 2019, WITH 5K MILES. OK NOVEMBER 10,2019, TLX DISPLAY BOARDS FOR (NAVIGATION AND TEMPERATURE ADJUSTMENTS, USE OF PHONE AND RADIO WOULD CYCLE DOWN ON IT OWN. THIS HAPPENED REPEATEDLY WHILE THE CAR IS IN DRIVE OR PARK. IT CAUSES A HUGE DISTRACTION WHILE DRIVING OR GOING INTO REVERSE BECAUSE YOU CANNOT UTILIZE YOUR BACK-UP CAMERA, ADJUST THE TEMPERATURE AND CAUSE A MAJOR DISTRACTION WHILE DRIVING. I'VE REPORTED THE ISSUE TO ACURA ADVISED ME ON WHAT STEPS I SHOULD TAKE TO SELF DIAGNOSE THIS. THIS AUTOMOBILE IS NOT SAFE TO DRIVE. THE DEALERSHIP HAS PROVIDED LITTLE TO NO UPDATES ON WHAT EXACTLY IS WRONG AND THE AUTOMOBILE HAS BEEN IN THEIR POSSESSION FOR OVER A WEEK.

TL* THE CONTACT OWNS A 2019 ACURA TLX. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL WIPING NOISE AND THE VEHICLE SHOOK VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (888) 980-7593) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 200.

2019 ACURA TLX 2.4L. PURCHASED BRAND NEW LESS THAN A MONTH AGO WITH LESS THAN 900 MILES ON THE VEHICLE. SUDDEN EMISSIONS PROBLEM AND PARKING BRAKE CHECK ENGINE LIGHTS FLASHING AFTER VEHICLE HAS BEEN SITTING/PARKED. THIS HAS HAPPENED REPEATEDLY AND SEEMS TO BE A KNOWN PROBLEM TO ACURA WHICH THE DEALER DOES NOT KNOW HOW TO REPAIR. WHEN DEALER CHECKS PROBLEM IT SHOWS A PROBLEM CODE INDICATING EMISSIONS LEAK BUT AFTER TESTING NOTHING CAN BE FOUND.

MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID NOT FIX IT. THERE IS ALSO A POSSIBILITY OF THE UPDATED SOFTWARE HAVING NEW BUGS. IN MY CAR, THE ISSUE COULD BE WITH THE COMPUTER, OR OTHER ELECTRONICS OR MECHANICAL DEFECTS WHICH ACURA HAS NOT BEEN ABLE TO FIND OUT DURING MY SEVERAL VISITS TO THEIR SERVICE. THIS IS BECAUSE MOST OR ALL FEATURES OF THE CAR HAVE BEEN MALFUNCTIONING EVERSINCE I LEASED IT. ANOTHER BIG ISSUE IS, APPARENTLY, THE CAR COMPUTER DID NOT RECORD THE STALLING THAT HAPPENED ON MARCH 31ST. THEREFORE, IT LOOKS LIKE MY CAR HAS A BIGGER ISSUE THAN JUST SOFTWARE. THE CAR (2019 ACURA TLX) HAS NUMEROUS ISSUES EVER SINCE I LEASED IT IN SEPTEMBER 2018 AND THEY ALL CONTINUE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND NONE OF THE ISSUES HAD BEEN FIXED. ALL FEATURES ON THE CAR MALFUNCTION AND CAUSE DISTRACTION WHILE DRIVING. THE SAFETY FEATURES NOT ONLY DON'T SERVE THE PURPOSE OF SAFETY, BUT MALFUNCTION INSTEAD CAUSING DISTRACTION AND ARE VERY UNSAFE. THE CAR WOULD HAVE BEEN SAFER WITHOUT THESE MALFUNCTIONING SAFETY FEATURES. ACURA HAS NOT FIXED ANY OF THESE MALFUNCTIONS, ALTHOUGH I HAVE VISITED THE DEALER SEVERAL TIMES. TO TOP THAT THE CAR STALLED TWICE WHICH IS EVEN MORE SERIOUS. ALTHOUGH, MY APPOINTMENT IS FOR 6/24/19 (I COULD NOT GET AN EARLIER ONE SINCE THEY DON'T SEEM TO TAKE IT SERIOUSLY), THE CUSTOMER SERVICE REP CALLED ME A FEW DAYS AFTER SCHEDULING IT AND SAID SHE DID NOT EXPECT IT TO HELP. I WILL STILL KEEP THE APPOINTMENT, EVEN THOUGH THE REP INDICATED THIS STALLING WILL BE DISMISSED AS NOTHING.

I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED, BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.