2011 AUDI A3 Complaints

CAR STALLED DUE TO DEBRIS CLOGGING THE FUEL LINE AND FUEL COULD NOT GET TO THE ENGINE. I AM TOLD CAVITATION OCCURRED, RESULTING IN METAL SHARDS DAMAGING THE FUEL DELIVERY SYSTEM. ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AFTER THE TANK. DEALER CHALLENGED WARRANTY COVERAGE FOR THE $10K REPAIR, SAYING THE STANDARD SERVICE ON THE FUEL FILTER DID NOT APPEAR TO HAVE BEEN PERFORMED. THE WARRANTY GOES TO 50K MILES, CAR WAS AT 48.5K MILES. THE OWNER'S WARRANTY BOOKLET DID NOT HAVE THE SAME SERVICE AS THE DEALER SAID SHOULD HAVE BEEN DONE--IT WAS A LESS FREQUENT INTERVAL. *JS

FUEL PUMP IMPLODED AND SENT SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. EVERYTHING HAD TO BE REPLACED. *TR

SAME ISSUE AS CAMPAIGN 97Z9 ON THE VW TIGUAN WITH FUSE F16 ON THE FUSE PANEL IS MELTING. THE PART NUMBER IS THE SAME AS THE TIGUAN'S. 1K0937125D. *TR

THE CAR IS JERKING IN BETWEEN 1ST AND SECOND GEAR. SEEMS THE TRANSMISSION CANT DECIDE TO STAY IN 1ST OR SECOND. ALSO- THE CAR SHIFTS DOWN TO 1ST INAPPROPRIATELY QUICKLY. *TR

I OWN AN AUDI A3 2011, TDI. I HAD TWO SIMILAR INCIDENTS WITH THE FUEL INJECTION SYSTEM WITH THIS TDI. THE FIRST TIME IT HAPPENED WHEN THE CARS JUST PASSED THE WARRANTY PERIOD OF 50,000 MILES. I DROVE THIS CAR IN CITY STREET AND THE ?GLOW-PLUG? INDICATOR LIGHT CAME ON. I BARELY MADE IT TO THE AUDI SERVICE. THEY TOLD ME THAT I CONTAMINATED WITH UNLEADED FUEL. I TOLD THE SERVICE MANAGER THAT IS NOT THE CASE BECAUSE I ONLY USE ONE GAS STATION AND USUALLY, I USED THE SAME DIESEL PUMP. AFTER AUDI DEALER TALK TO THE AUDI OF AMERICA, THEY DECIDED TO PAY FOR THE REPAIR, APPROXIMATELY $8,000. THEN THIS IS THE SECOND SIMILAR INDECENT. I STARTED THE ENGINE AND HEAR UNUSUAL CLANKING NOISE FROM THE ENGINE. I CONTINUED TO DRIVE THE CAR IN CITY STREET TO MY HOME. THEN SUDDENLY THE ?GLOW PLUG? LIGHTS MOMENTARILY FLASHES. THE ENGINE DIES IMMEDIATE RIGHT AFTER. I COAST THE CAR TO THE CURB. I TOOK THE CAR INTO THE DEALER, AND AFTER A DAY, THE SERVICE MANAGER AGAIN TOLD ME THAT THE FUEL SYSTEM WAS CONTAMINATED WITH UNLEADED FUEL. I ASSURED YOU THAT THIS IS NOT THE CASE BECAUSE I AM THE ONLY ONE WHO DROVE THIS CAR. THE SERVICE MANAGER TOLD ME THAT AUDI DID THE ANALYSIS AND IT INDICATED THAT THE FUEL GOT CONTAMINATED, BUT CONTINUED TO DENY THE ACCUSATION BECAUSE I AM VERY CAREFUL IN USING THE ?ULTRA-LOW SULFUR DIESEL? FOR MY CAR. THE FIRST INCIDENT I ONLY POUR MY DIESEL GAS FROM SHELL STATION, BUT SINCE THE FIRST INCIDENT HAD HAPPENED, I CHANGED TO CHEVRON STATION. AFTER ONE WEEK, I CALLED THE SERVICE MANAGER AND ASK HIM FOR THE ANALYSIS OF THE CONTAMINATION, AND HE SAID THAT HE HAD SENT TO AUDI IN GERMANY FOR REPORT. THEN I SAID I WANTED THE OLD INJECTION SYSTEM BACK SO I CAN DO AN INDEPENDENT ANALYSIS, HE ALSO TOLD ME HE SENT THE OLD PARTS BACK TO GERMANY FOR FURTHER ANALYSIS. I SERIOUSLY DOUBTED THAT THE AUDI DEALER SERVICE DEPARTMENT DID ANY ANALYSIS. *TR

ENGINE DANGEROUSLY AND WITHOUT PRIOR SYMTOMS LOST POWER ON THE HIGHWAY IN MORNING TRAFFIC; WOULD NOT START AGAIN. POWER LOSS EFFECTED BOTH THE BRAKING AND THE STEERING, MAKING DIFFICULT TO CONTROL THE VEHICLE WHILE IT COASTED TO A STOP. CALLED #77 STATE POLICE IN VA, TRANSFERED TO FAIRFAX COUNTY POLICE, OFFICER CALLED TOW SERVICE. TOWED TO DEALERSHIP (AUDI OF CHANTILLY). SERVICE DEPARTMENT FIRST SAID A POSSIBLE BAD FUEL FILTER, THEN SAID "NON-COMBUSTIBLE FUEL" AND THEN SAID "KEROSENE" IN THE TANK. SERVICE DEPARTMENT MANAGER PROVIDED NO EMPERICAL EVIDENCE OF FUEL QUALITY AND REFUSED TO DO SO STATING "WE DON'T DO THAT." TOWED TO INDEPENDENT MECHANIC; DAMAGE CONFIRMED. INDEPENDENT SHOP OWNER STATED THAT HIS CONTACT WITHIN AUDI CONFIRMED 5 CASES OF SUCH ISSUES. THIS BEING THE FIRST CASE WHERE AUDI AND THE DEALER DODGED THE WARRANTY. IT APPEARS THAT THE FUEL INJECTOR CANNOT HANDLE THE FULL VARIANCE OF FUELS THAT QUALIFY AS ASTM STANDARD SPECIFICATION FUELS. TRUE FOR BOTH Q7 AND A3 MODELS. THE FUEL INJECTOR BASICALLY DISINTEGRATED AND DESTROYED THE TURBO CHARGER. THE DIAGNOSTIC CANNOT CONTINUE UNTIL THE TURBO CHARGER IS REPLACED, BUT IT'S LIKELY THE ENGINE IS ALSO DAMAGED AND WILL NEED REPAIR OR REPLACEMENT. AUDI OF CHANTILLY BLAMES ME AND "BAD FUEL" AS THE CAUSE WITHOUT CHEMICAL ANALYSIS ON THE FUEL. MECHANIC FLUSHED THE TANK WILL FRESH DIESEL, REMOVING WHATEVER FUEL WAS ORGINALLY IN THE TANK, AND ANY EVIDENCE OF BAD FUEL. VEHICLE DROVE 384 MILES ON THAT FUEL SINCE THE PREVIOUS FUEL. FUEL DISTRIBUTION MANAGER FOR THAT STATION CONFIRMED THERE IS NO KEROSENE ON SITE. CONTACTED AUDI OF AMERICA, CUSTOMER SERVICE REPRESENTATIVE REPEATED WHAT THE SERVICE DEPARTMENT SAID AND STATED "WE WILL NOT BE PROVIDING RESOURCES."

TL* THE CONTACT OWNS A 2011 AUDI A3 TDI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS IMMEDIATELY ABLE TO BE RESTARTED AND WAS THEN TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,000.

YOU MOBILE PHONE CONNECTS TO THE AUTOS RADIO SYSTEM. THE AUTOS DEFAULT RING VOLUME IS AT AN UNSAFE VOLUME AND CANNOT BE MODIFIED. TWO AUDIOLOGISTS HAVE BOTH ATTESTED TO THE FACT THAT THE VOLUME IS AT AN UNSAFE LEVEL. AUDI SAYS THE REALIZE THE PROBLEM, BUT WILL OFFER NO FIX. I AM CONCERNED FOR MY HEARING AND FOR MY WIFE AND CHILD. *TR

1) NORMAL DRIVING. 2) FUEL PUMP FAILURE RESULTING IN TOTAL FUEL SYSTEM FAILURE. 3) FUEL PUMP AND ENTIRE FUEL DELIVERY SYSTEM REPLACED. *TR

PURCHASED A NEW 2011 AUDI A3 TDI LAST SATURDAY. THE FOLLOWING FRIDAY WHILE PULLING OUT INTO AN INTERSECTION THE DSG TRANSMISSION BRIEFLY WENT INTO NEUTRAL AND I SAW THE TACHOMETER NEEDLE SHOOT UP AND HEARD THE ENGINE WHINE. I WAS IN MANUAL MODE AT THE TIME. I DOWN SHIFTED AND LET OFF THE GAS AND IT RE-ENGAGED. THE FOLLOWING DAY (TODAY) THE SAME THING HAPPENED AGAIN. THIS TIME I WAS ALSO IN MANUAL MODE AND WAS AGAIN PULLING OUT INTO TRAFFIC FROM AN ALMOST COMPLETE STOP. I WILL BE CALLING THE DEALER MONDAY, BUT IN THE MEANTIME I HAVE SINCE LEARNED THAT THIS IS AN ONGOING AND KNOWN ISSUE WITH VW / AUDI DSG TRANSMISSIONS. *TR