2015 AUDI A3 Complaints

My 2015 Audi A3 was subject to a fuel suction jet pump safety recall. Before the recall repair was available, the vehicle developed a fuel leak and fuel-spilling problem. Audi inspected the vehicle in XXX and documented that its Tech Line advised replacing the fuel tank and all attaching components, with a quoted cost of approximately $5,730. I was unable to afford this repair and questioned why the fuel tank needed replacement. Audi subsequently performed the suction jet pump recall repair in August 2024. However, the fuel problem did not resolve. After the recall repair, I was told the vehicle continued to spill fuel during testing and that the only solution was still replacement of the fuel tank. I was allowed to drive the vehicle home with approximately one gallon of fuel, after which it remained inoperable for approximately two years. In XXX, an independent repair facility inspected the vehicle. The original fuel tank was NOT replaced. Instead, the facility removed the fuel tank to access and replace the suction jet pump and related components. The vehicle was restored to normal operation, and since that repair there have been no fuel leaks, fuel spilling, or related problems. The original factory fuel tank remains installed. The independent repair therefore resolved the same fuel-related problem without replacing the fuel tank that Audi had diagnosed as faulty. The vehicle required numerous tows during the period when I attempted to have the problem diagnosed and repaired. Audi's recall remedy did not resolve the fuel-system safety problem, and the vehicle remained unusable until the suction jet pump was replaced independently. The fuel leak was documented on video: [XXX] Audi inspected the vehicle after the leak occurred. The problem was ultimately corrected only after the suction jet pump was replaced independently, without replacing the original fuel tank. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have an appointment at Audi of Richmond on Wednesday 08/19/26 and was told to have the car there on Tuesday the day before the appointment to fix the recalls. I called Audi USA roadside assistance and also the actual dealership about a complimentary tow based of the fact the reason it stop driving was because of one of the recalls. They said they can’t cover it because they can’t confirm that was the cause that keeps it from driving which confuses me because a fuel pump recall should trigger a stop drive anyway because of fire hazard at the very least. I will upload pictures of the scanner codes that let me know it was the fuel pump recall.

The contact owns 2015 Audi A3. The contact stated while parked and when attempting to input fuel into the vehicle the fuel hose sprayed fuel into the contact's clothing and shoes and began to leak under the vehicle near the rear tires. An independent mechanic was contacted. The contact mention the failure has occurred on several different occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Number:24V110000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and they informed him to the local dealership. The failure mileage was 75,000.

The contact owns a 2015 Audi A3. The contact stated that when filling the fuel tank, fuel leaks out of the vehicle. The failure would occur as soon as the contact filled the tank with about $ 3 worth of fuel. The contact recalled that previously, they struggled to open the fuel cap. The vehicle was taken to the dealer, diagnosed that the suction pump had failed. The issue related to NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed, and a case was opened. The manufacturer confirmed that the VIN was not included. The failure mileage was 134,000.

the jet fuel pump is on the recall list for front wheel drive audi a 3 cars - they are only including vin numbers for that type of car - mine is all wheel drive and even though i have the same faulty part in my car they will not take responsibility for it - which is why there is a class action law suit against audi america now - so i am filing all of the things that i can to help in resolving the issue of them misrepresenting a car for a 2nd time to me and selling me something that is unsafe and undriveable. my safety has been put at risk every time i have gotten in this car - it has stopped working on the highway several times putting me at risk. when i come to a light or try to pull out of a parking spot i can't move the car, it shakes and stops driving. this has happened to me more times than i can count and now it doesn't drive at all. this has been confirmed by an auto body shop that has been helping me - this car has been in their shop more times than i can count and i have not been able to drive the car for months - they finally did some research and found the class action law suit against audi for the jet fuel pump. i have already spent money to fix other parts like the reg fuel pump which the dealership also lied to me about before purchasing it. i have brought this issue to the attention of audi usa and they refuse to take responsibility even though when i called them a few months ago they said originally this was a sales problem - and if it was a manufacturing problem they would be able to do something about it - now when i have proof it is in fact a manufacturing problem and defect and there is a law suit against them for this same thing - they will won't help or take any responsibility. yes there were problems soon after i bought the car. it took a while to figure out what was going on as i mentioned it had been in and out of the shop several times before we learned of the real issue and of the defective part, recall, and lawsuit.

Blown turbo with propeller broken off lodged into the pre-catalytic converter, which caused damage to the catalytic converter/exhaust requiring a new turbo and a complete new catalytic converter and exhaust system. They also found major oil leaking from the upper timing cover gaskets, which I later found documented on the accounting service record as not repaired at that time few months from my purchase. These known engine damages were a major contributor to the engine failures that I’m faced with today. Oil starvation from known oil leaks, damaged gaskets, and failing parts caused oil starvation of the turbo, constant overheating with coolant and oil problems since purchasing the car and which ultimately froze the turbo and snapped the propeller. I’m still struggling without an operating vehicle for over a year, and trying to afford these expensive repairs, which should’ve been covered under the 15 year PZEV warranty and/or recalls of these known parts failures. It was at the dealership in plenty of time for the SMOG certification, which was the sole reason for the appointment and it being at AudiSD, which they refused to do. These are extremely expensive repairs, these are known issues with several class action lawsuits and recalls behind them, yet they simply refuse to take ownership, deny any support, and making excuses for their lack of responsibility. I asked several times for them to do the right thing, take the car back and refund my money or give me an equivalent car to what I was promised when I purchased it, they refused and no management has been involved. I deserve to be compensated for my time over the last several years dealing with these repeated issues, compensation for all the parts I have been forced to buy, refunded the amounts I’ve paid for technicians to truly diagnose the problem and for the repairs I’ve yet to be able to afford, as well as the towing and other charges I have incurred as a result of purchasing this vehicle from AudiSD

Safty issue with standard equipment, backup camera stopped working. Safty feature now unavailable. Told by dealer that it's a common issue. Will fail Massachusetts inspection because the camera is standard safety equipment. Told I need a new 5f module and they are back ordered at audi which tells me it's a major problem since they can't supply them now, should be a recall on this unit....

The contact owns a 2015 Audi A3. The contact stated that on several occasions, while adding fuel to the vehicle, there was a clicking sound before the fuel started spilling onto the ground from the filler neck. The vehicle was not diagnosed or repaired; however, the dealer stated that the failure might be associated with a breather issue within the fuel tank and that the breather part might need to be replaced. The vehicle was not repaired. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle suddenly jerked, lost power, and a rattling sound came from the engine compartment. The vehicle was not diagnosed or repaired. Additionally, there was a leak underneath the driver’s side rear wheel and a trail of condensation coming from the fuel tank, extending outside of the vehicle on the floor of the garage. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.

Smelt like something was burning and the smell was coming out of vents. Looked online and found that people have been having issues with the auxiliary heater for the HVAC to help the car warm up faster. I check mine and found that the connector was staring to melt. Seems like it could be a potential fire hazard if not caught soon enough.

Subject: Complaint regarding refusal to perform recall repairs outside the U.S. – VIN [XXX] Dear NHTSA Office of Defects Investigation, I am the owner of an Audi A3, model year 2015, VIN [XXX] . According to the NHTSA database, my vehicle is subject to two open recall campaigns: – 69BY / 21V198 – Passenger Occupant Detection System (PODS) – 20YF / 24V110 – EVAP Suction Pump I currently reside in Ukraine, where the vehicle has been legally imported and registered. Despite the recalls being active and safety-related, the official Audi importer and dealers in Ukraine have refused to perform the repairs free of charge. They argue that these recalls apply only to the U.S. market and therefore decline service, which contradicts the global principle of mandatory recall repairs. This situation puts me and other drivers at risk, as the unresolved recall issues directly affect vehicle safety. I kindly ask NHTSA to review this case and provide guidance on ensuring that recall obligations are respected internationally, or to instruct Audi AG / Audi of America to facilitate the execution of these recalls regardless of the vehicle’s current market. Attached, please find copies of my correspondence with Audi dealers in Ukraine and Audi of America. Thank you for your assistance. Best regards, [XXX] Ukraine Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)