2012 AUDI A6 Complaints

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE COLLISION AVOIDANCE SYSTEM WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO D. PATRICK AUDI LOCATED AT 200 N GREEN RIVER RD, EVANSVILLE, IN 47715, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

I WAS DRIVING MY VEHICLE & NOTICED A FUEL SMELL. WHEN I GOT TO MY DESTINATION SHORTLY DOWN THE ROAD (~1 MILE) I INSPECTED MY ENGINE FOR THE SOURCE OF THE SMELL & FOUND FUEL LEAKING DOWN THE FRONT OF MY ENGINE FROM UNDER THE SUPERCHARGER. AFTER DISASSEMBLING THE TOP OF THE ENGINE I FOUND THE INJECTOR SUPPORTS TO BE THE OLD RECALLED PARTS (VERIFIED WITH ENGRAVED PART NUMBERS). I THEN CALLED THE AUDI DEALER THAT SUPPOSEDLY PERFORMED THE RECALL AND EXPLAINED THE SITUATION. THEY WERE VERY DISMISSIVE & ADVISED ME TO BRING THE VEHICLE IN. AFTER A FEW DAYS (4-7) THEY ADVISED ME THEY WOULD BE HAVING A REPRESENTATIVE FROM AUDI COME LOOK AT IT. I ATTEMPTED TO CONTACT AUDI MULTIPLE TIMES FOR A LOANER VEHICLE WITH NO RESPONSE. AFTER MULTIPLE DAYS OF REACHING OUT, I SHOWED UP TO THE DEALER & WAS GIVEN A LOANER VEHICLE DUE TO THE KINDNESS OF ANOTHER ADVISOR. THE RECALL: 24AP FUEL INJECTION SYSTEM LEAK. IN THE AUDI NOTIFICATION TO THE NHTSA THEY SPECIFICALLY CALL OUT THE INJECTOR SUPPORT BEING REVISED UNDER "DESCRIPTION OF REMEDY" STATING " IMPLEMENTATION OF REINFORCED FUEL RAIL RETAINING BRACKET" & RECEIVED AN UPDATED PART NUMBER WHICH CHANGED FROM 06D133036H TO 06D133036K. I AM WORRIED MORE PEOPLE COULD HAVE THIS POTENTIALLY FATAL ISSUE DUE TO THE LACK OF CRAFTSMANSHIP SHOWN AT THAT DEALER. THE ISSUE COULD BE SWIFTLY COVERED UP IF THE CUSTOMER DOES NOT HAVE THE MECHANICAL INCLINATION TO VERIFY CORRECT WORK IS BEING PERFORMED ON THEIR VEHICLE.

WAS TOLD BY AUDI SOUTH ORLANDO THAT A WATER VALVE SEAPED COOLANT THROUGH THE CONNECTOR UP THROUGH THE WIRING AND INTO THE TRANS CONTROL MODULE CAUSING IT TO BURN OUT CAUSING A 14,000.00 CATASTROPHIC FAILURE.

WHILE DRIVING ON HIGHWAY STEERING SYSTEM FAULTED, CAUSING LOSS OF POWER STEERING. RACK COMPLETELY FAILED. VERY VERY DIFFICULT TO TURN STEERING WHEEL. CAR ONLY HAS 124K MILES.

SHIFTS ROUGH FROM START THROUGH FIRST SET OF GEARS. FROM A STANDSTILL, UNDER NORMAL TRAFFIC CONDITIONS, NO MATTER WHAT SETTING THE CAR IS IN, THE TRANSMISSION HUNTS FOR THE CORRECT GEAR AND ROUGHLY SHIFTS FROM 1-2 OR 2-3. THIS ISSUE WAS SUPPOSED TO BE SETTLED BY THE CVT CLASS ACTION BUT AUDI IS REFUSING TO REPAIR/REPLACE. I HAVE COMPLAINED ABOUT THIS ISSUE SINCE 05-06/2014 AND FOR 9 TIMES SINCE UNTIL CPO WARRANTY AND EXTENDED WARRANTY LAPSED, NOW THEY FEEL THE PROBLEM WHEN BEFORE THEY COULD NOT AND DETERMINE THE TRANSMISSION NEEDS REPLACEMENT FOR $12,000.

RAN OBD READER MYSELF AND AT MECHANIC AND FOUND THE FOLLOWING; P0456 EVAP EMISSION CONTROL SYSTEM (VERY SMALL LEAK) | LEAK DETECTED AND P190F00 COOLANT PUMP FOR CHARGE PRESSURE COOLER | ELECTRICAL MALFUNCTION IN LOAD CIRCUIT. MECHANIC INFORMED THAT THE VEHICLE NEEDS A SOFTWARE UPDATE REGARDING THE P0456 CODE AS NO LEAK WAS FOUND. ALSO THAT ONLY AUDI PERFORMS THIS UPDATE. REGARDING THE P190F00 CODE INFORMED ME THAT THERE ARE SEVERAL RECALLS REGARDING THIS ISSUE AS IT HAS BEEN CAUSING SOME SEVERE SYMPTOMS SUCH AS ENGINE SHAKING, LOSS OF POWER, SQUEALING, WHINING NOISE NEAR OR AT TIMING BELT AREA AT START UP, DELAYED REACTION AT ACCELERATION ( TAKES A WHILE TO REACH DESIRED SPEEDS), TEMP GAUGE LOWERING DESPITE WARM UP, WARMING OF VEHICLE TAKING LONGER, UNABLE TO DRIVE OVER 30-40MPH AND RPM WON'T GO ABOVE 2000-2500 RPMS. ACCELERATION IS NOT AS RESPONSIVE AS IT SHOULD BE.

COOLANT MIGRATION INTO THE WIRING HARNESS. THIS CAUSED THE VEHICLE TO SHUT DOWN ON THE INTERSTATE CREATING UNSAFE CONDITION. DEALER STATED THIS IS A KNOWN ISSUE WITH A COOLANT VALVE FAILING. CREATES FIRE HAZARD BY ALLOWING COOLANT INTO THE ELECTRICAL SYSTEM WHICH CAN THEN DESTROY THE ECU ON THE VEHICLE

I TOOK MY CAR IN FOR A RECALL REGARDING THE AFTER-RUN COOLANT PUMP ON DECEMBER 10TH TO 27,2019. THEY PERFORMED THE RECALL SERVICE. THEY CHARGED MY EXTENDED WARRANTY FOR THE SERVICE REPAIR. AT THE END OF JANUARY 2020 THE EPC LIGHT CAME ON AND ON 2/10/2020 THE AUDI DEALER INDICATED THAT THE AFTER-RUN COOLANT PUMP WAS DEFECTED BECAUSE IT WAS PLASTIC AND IT CAN CRACK EASILY WHICH IS WHAT HAPPENED AND THEY INDICATED THAT THEY REPLACED IT.THEY SUGGESTED THAT I HAVE A FLUSH OF THE FLUIDS AND I TOLD THEM I WOULD LOOK OUTSIDE OF THE DEALER FOR THESE SERVICES. ON 2/23/2020 THE EPC LIGHT CAME ON AGAIN. THIS TIME THE DEALER IS INDICATING THAT THERE WAS A BUILD UP OF DEBRIS AND IS CAUSING THE COOLANT PUMP TO MALFUNCTION. HOWEVER, THEY ARE STATING THAT THIS IS DUE TO MY NEGLIGENCE OF NOT FLUSHING THE FLUIDS. I ASKED WHY THE FLUID WOULD NOT HAVE BEEN CHANGED THE TWO TIMES THEY REPLACED THE COOLANT PUMP? THEY SAID THEY DO NOT FLUSH THE SYSTEM THEY ONLY PUT BACK WHAT WAS LOST DUE TO THE CHANGE OF PART. I TOOK MY CAR FOR A SECOND OPINION AND THE NEW MECHANIC CALLED THE AUDI DEALER TO GET A CLEAR UNDERSTANDING OF WHAT NEEDS TO BE REPAIRED. HE EXAMINED THE CAR AND REMOVED ALL PARTS IN QUESTION. HE INDICATED THAT THE AFTER-RUN COOLANT PUMP HAS A FILTER BAG THAT HAS BROKEN OPEN AND EXPELLED PELLETS THROUGHOUT THE ENTIRE COOLING SYSTEM. HE WILL NOW HAVE TO REPAIR THE ENTIRE COOLING SYSTEM TO ENSURE THAT THESE PELLETS ARE CLEARED OUT. HE INDICATES THIS IS BAD DESIGN ON THE MANUFACTURE AND THERE IS NO WAY ANYONE THE DEALER NOR HIM CAN WITH 100% CERTAINTY GET ALL THE PELLETS OUT. THESE PELLETS CAN STAY STUCK IN ANY COMPONENT OF THE COOLING SYSTEM AND DISLODGE AT ANY TIME AND CAUSE THE DAMAGE TO OCCUR AGAIN. CAN YOU PLEASE LET ME KNOW IF I CAN REQUEST REIMBURSEMENT FOR THE COOLANT PUMP RECALL EVEN THOUGH THEY HAVE ALREADY REPLACED IT ONCE?

TL* THE CONTACT OWNS A 2012 AUDI A6. AFTER PARKING THE VEHICLE AND SHUTTING THE ENGINE OFF, THE VEHICLE WOULD NOT START THE FOLLOWING DAY AND THE MESSAGE "STEERING MALFUNCTION DO NOT DRIVE" WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AUDI OF CLARKSBURG (1 STONEYBROOK RD, CLARKSBURG, WVA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 164,000.

I JUST HAD CHECK ENGINE LIGHT WHICH APERANTLY IS A BAD MECHATRONIC DEVICE. THANK GOD NOTHING BAD HAPPENED DURING DRIVING, HOWEVER WHEN I TALKED TO AUDI CORPORATE AND WAS TOLD IT WAS NOT ACOMMON PROBLEM AND THEY DONT WANT TO FIX IT. THE CAR IS 60K AND ALWAYS WAS TAKEN CARE IN DEALERSHIP SHOPS, ON TIME. USED ONLY 30 MILES A DAY AND ALWAYS KEPT INDORR BOTH AT MY WORK AND AT HOME. WHEN READING ONLINE ABOUT THIS PROBLEM I LEARNT THAT THIS IS A COMMON PROBLEM, AND AUDI APPARENTLY NOT TRYING TO COVER OR SOLVE IT. I AM ATTACHING DESCRIPTION OF THE PROBLEM FROM A WEBSITE (HTTPS://WWW.ECUTESTING.COM/COMMON-FAULTS/AUDI/AUDI-S-TRONIC-0B5-GEARBOX-MECHATRONIC-PROBLEM/) "THIS S-TRONIC TRANSMISSION UNIT FITTED TO HIGH PERFORMANCE AUDI'S, WITH THE 0B5 DL501 DIRECT SHIFT GEARBOX (DSG), IS A VERY COMMON FAILING MECHATRONIC CONTROL UNIT. INTERNAL COMPONENT BREAKDOWN OF THE S-TRONIC MECHATRONIC CONTROL UNIT WILL CAUSE A MULTITUDE OF SYMPTOMS ON THE VEHICLE BEGINNING WITH THE ILLUMINATION OF THE EPC (ELECTRONIC POWER CONTROL) AND PRNDS WARNING LIGHTS. THE RUNNING SYMPTOMS THAT A FAULT WITHIN THIS MECHATRONIC...AS THE S-TRONIC/0B5 GEARBOX MECHATRONICS FAILURE ADVANCES, THESE SYMPTOMS PROGRESS FURTHER INTO CRITICAL TRANSMISSION FAILURE: STICKING IN GEAR, DEACTIVATION OF HALF OF THE GEARS, NO REVERSE OR GEARS ABOVE FIRST. TYPICALLY, WHEN DEALING WITH THESE AUDI S-TRONIC GEARBOX PROBLEMS, MAIN DEALERSHIPS AND SPECIALISTS WILL SEEK TO PURCHASE AN EXPENSIVE REPLACEMENT OR REPAIR KIT DIRECT FROM THE MANUFACTURER, WHICH WILL ALSO INCUR CODING FEES. THE GLARING PROBLEM WITH THIS METHOD IS THAT THE MANUFACTURER OF THIS MECHATRONIC CONTROL UNIT HAS NOT YET RESOLVED THE ROOT CAUSE OF FAILURE AT FACTORY LEVEL, MEANING THAT ALL REPLACEMENTS AND REPAIR KIT COMPONENTS STILL HAVE THE UNDERLYING DEFECTS THAT WILL CAUSE MALFUNCTION, USUALLY OUTSIDE THE SHORT ONE-YEAR MANUFACTURER WARRANTY."