2012 AUDI A6 Complaints

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT WAS UNABLE TO TURN THE KEY IN THE IGNITION AND START THE VEHICLE. THE "STEERING FAULT" MESSAGE APPEARED AND THE EPS WARNING INDICATOR FLASHED. THE FAILURE SEIZED THE STEERING WHEEL; THEREFORE, THE VEHICLE WAS TOWED TO AUDI MEADOWLANDS (425 ROUTE 3 EAST, SECAUCUS, NJ 07094, (201) 982-7056). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER ISSUED 53 TSBS FOR THE STEERING, BUT NO RECALL. THE MANUFACTURER WAS CONTACTED TO ADDRESS THE FAILURE AND THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

MY A6 SUNROOF SHATTERED, WHILE DRIVING ON 3-02-2018, ON THE HIGHWAY GOING TO MEMPHIS, TN *JS

TL* THE CONTACT OWNS A 2012 AUDI A6. THE CONTACT STATED THAT THE VEHICLE STALLED ON THE HIGHWAY AND WOULD NOT RESTART. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER (AUDI OF HUNTINGTON, 363 E JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V619000 (ENGINE AND ENGINE COOLING), BUT THE RECALL WAS FOR A DIFFERENT MODEL VEHICLE. THE FAILURE MILEAGE WAS 114,000.

MY MIL ( MALFUNCTION INDICATOR LAMP ) CAME ON, IN MY AUDI A6 2012 ON 1/21/18. I MADE AN APPOINTMENT WITH MY AUDI DEALERSHIP ON 1/31/18. I WAS INFORMED THAT MY TRANS COOLANT VALVE WAS LEAKING INTO A WIRING HARNESS. THEY REPLACED MY N509 VALVE AND WIRING CONNECTOR. I FOUND A TECHNICAL SERVICE BULLETIN REGARDING THIS PROBLEM IN MY CAR AS WELL AS OTHER AUDI MODELS. THERE WAS A RECALL FOR THIS IN AUDI A8 2010-2013. ( I HAVE INCLUDED THESE IN THE FILES THAT I HAVE UPLOADED.) THE AFFECTED A8 VEHICLES HAVE A COOLANT VALVE LEAK ALLOWING COOLANT TO ENTER THE ENGINE CONTROL MODULE CAUSING A LOSS OF POWER OR THE ENGINE TO STALL. A VEHICLE STALL INCREASES THE RISK OF A CRASH. I HAD MY CAR REPAIRED AS MY WIFE DRIVES THIS CAR AND I CERTAINLY DID NOT WANT THE CAR TO STALL AND POSSIBLY HAVE A CRASH. IT SEEMS TO ME THAT THE AUDI A6 2012 SHOULD ALSO BE INCLUDED IN THIS RECALL. IF ANY ADDITIONAL INFORMATION IS NEEDED, PLEASE CONTACT ME.

TL* THE CONTACT OWNS A 2012 AUDI A6. WHENEVER AN OCCUPANT WAS SEATED IN THE PASSENGER SEAT, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE AIR BAG OFF INDICATOR BELOW THE RADIO FLASHED. THE FAILURE OCCURRED FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS TAKEN TO THE AUDI GRAPEVINE DEALER (1260 E STATE HWY 114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE POD SYSTEM NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 180078683. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

REFERENCE NHTSA CAMPAIGN NUMBER 15V823000, MY 2012 AUDI A6 FALLS WITHIN THE MODEL YEAR AS WELL AS THE AS BUILD DATE. I'VE BEEN TOLD BY MY LOCAL DEALER I NEED THE NEW PODS (PASSENGER OCCUPANCY DETECTION SYSTEM) INSTALLED SINCE MINE IS BAD. MY AUDI HAS THE HEATED SEATS, BUT NOT AIR CONDITIONED SEATS AS IDENTIFIED IN THE CAMPAIGN, BUT I HAVE THE SAME ISSUE AS DESCRIBED IN THE RECALL CAMPAIGN. EVEN THOUGH MY VIN DOESN'T PULL UP AS AFFECTED, THE ISSUE IS EXACTLY AS THE CAMPAIGN REFERENCED ABOVE, AND PARTS REQUIRED TO REPLACE ARE THE ONES MENTIONED IN THE CAMPAIGN. I FEEL MY CAR SHOULD BE COVERED AND AUDI DIDN'T INCLUDE ALL VIN'S NEEDED TO BE RECALLED.

AIR BAG FAULT LIGHT IS ON WITH FRONT SEAT PASSENGERS IN THE SEAT AND WHEN NOT IN THE SEAT WHILE VEHICLE IS IN OPERATION. AUDI SERVICE STATES, "VERIFIED AIRBAG LIGHT ON, RAN GFF, FOUND PASSENGER SEAT WEIGHT SENSOR HAS AN INTERMITTENT OPEN CIRCUIT FAULT. INSPECTED WIRING, ALL WIRING OK. SEAT WEIGHT PODS SENSOR HAS AN INTERNAL OPEN CIRCUIT AND WILL NEED TO BE REPLACED." AUDI ALSO STATES, "A DEFECTIVE PODS SENSOR CAN CAUSE A FAILURE OF THE AIRBAG DURING IMPACT DUE TO A CRASH AND THEREFORE MAY NOT DEPLOY." THERE IS A CURRENT RECALL (74D1), FOR THE SAME PODS DEFECT/FAILURE RELATED TO 2012-13 AUDI A6 AND A7 WITH 'HEATED' AND 'COOLED' SEATS. THIS VEHICLE HAS 'HEATED' SEATS ONLY. UPON ONLINE RESEARCH, THERE ARE HUNDREDS+ 2012/2013 AUDI A6 VEHICLE OWNERS WITH A VIN# NOT INCLUDED IN THE RECALL AND EXPERIENCING THE SAME PODS DEFECT AND IS BEING ASKED BY AUDI TO REPAIR AT CONSUMER EXPENSE. ADDITIONALLY, AUDI SERVICE LIVERMORE, CA INFORMED THAT PARTS MAY TAKE MONTHS FOR ORDERING OUT OF GERMANY DUE TO BACK-ORDER AND MAY TAKE A WEEK OR MORE TO REPAIR, WHICH INCLUDES USING A 3RD PARTY REPAIR SHOP. AUDI STATES THEY ARE NOT EQUIPPED TO COMPLETE A REPAIR OF THIS MAJOR SAFETY ISSUE LEAVING THIS VEHICLE NON-OPERATIONAL DUE TO HIGH RISK OF DEATH SHOULD AN ACCIDENT OCCUR.

2012 AUDI A6 MY VEHICLE SUDDENLY WOULD NOT START. THE IGNITION DID NOT TURN ON. IT SAID "DO NOT DRIVE - STEERING DEFECTIVE" STEERING COULD NOT BE TURNED, GEARS COULD NOT BE SHIFTED. THE VEHICLE HAD TO BE TOWED USING DOLLY TOW TRUCK SINCE ALL THE WHEELS WERE LOCKED. THE DEALER SAID IT HAD A FAULTY STEERING CONTROL MODULE AND GAVE ME A VERY EXPENSIVE REPAIR BILL. THIS IS A SAFETY RELATED ISSUE AND IF THE STEERING LOCKS LIKE THIS ON THE HIGHWAY, THIS COULD LEAD TO SEVERE INJURY OR DEATH. ON THE INTERNET I FOUND MANY OTHER CUSTOMERS HAVING SIMILAR COMPLAINTS. SOME EXAMPLES BELOW: HTTPS://WWW.AUDIWORLD.COM/FORUMS/A6-S6-C6-PLATFORM-DISCUSSION-58/TRANSPONDER-STEERING-COLUMN-2834070/ HTTP://DOYLESTOWNAUTOSHOP.COM/A6-AUDI-STEERING-COLUMN-LOCK-PROBLEMS/ I KINDLY REQUEST NHTSA TO REVIEW THIS SAFETY ISSUE AND REQUEST AUDI TO FIX THE AFFECTED VEHICLES ASAP. THANKS.

THE PASSENGER AIRBAG IS NOT TURNED ON WHEN A PASSENGER SITS IN THE SEAT. THIS MEANS THE AIRBAG WILL NOT BE DEPLOYED IN THE EVENT OF AN ACCIDENT. TOOK THE CAR TO THE DEALER, THEY INDICATED THAT THE OCCUPANT DETECTION SENSOR LOCATED IN THE SEAT WAS NOT WORKING AND NEEDED TO BE REPLACED. MY CAR IS ONLY 5 YEARS OLD AND HAS 67,000 MILES. AS THIS IS A SIGNIFICANT SAFETY HAZARD WHICH COULD LEAD TO SEVERE INJURIES OR DEATH, AND GIVEN THE CAR'S RELATIVE LOW MILEAGE, I DO NOT UNDERSTAND HOW THE MANUFACTURER DOES NOT WARRANTY THIS FOR A LONGER PERIOD OF TIME. I WAS TOLD THAT IF I CHOSE TO HAVE THE DEALER REPLACE THE SEAT SENSOR, IT WOULD COST ME >$1,700.

AUDI 2012 A6 #1 I TRIED TO FUEL MY CAR AND THE ACCESS DOOR TO THE GAS CAP WOULD NOT OPEN IN THE COLD WEATHER OF NOVEMBER 2016. I TRIED THE EMERGENCY PULL CORD IN MY TRUNK AND THAT WOULDN'T UNLOCK THE ACCESS DOOR EITHER? THE NEXT THING I DID WAS DRIVE HOME PRAYING THAT I WOULD NOT RUN OUT OF FUEL. I PARKED MY CAR IN MY WARM GARAGE AND AFTER ABOUT AN HOUR AND HALF I BANGED ON THE ACCESS DOOR A NUMBER OF TIMES AND IT FINALLY POPPED OPEN. THERE WAS NO EVIDENCE OF ICE OR WATER THAT WOULD HAVE PREVENTED THE DOOR FROM OPENING.. #2 THIS FAILURE HAPPENED AT LEAST 3 OR 4 TIMES BEFORE I HAD TO BRING MY CAR TO MY DEALER TO HAVE THEM GET THE ACCESS DOOR UNLOCKED. #3 THE DEALER HAD TO ORDER THE DOOR LOCK PART AND REPLACE THE ACCESS DOOR LOCK WHICH WHEN THEY FINISHED COST ME A RIDICULOUS $250.00! WHEN I CALLED AUDI CUSTOMER ADVOCATE, SHE DANCED AROUND MY QUESTION OF HOW MUCH SHOULD THAT REPAIR COST ME. I ASKED THE ADVOCATE HOW MUCH WOULD AUDI HAVE PAID THE DEALER IF MY CAR WAS STILL UNDER WARRANTY AND THEY WOULDN'T VOLUNTEER THAT INFO EITHER. IN CLOSING, I FIND THIS TO BE A SERIOUS DEFECT AND IT CAN ENDANGER LIVES IF A WOMAN WITH CHILDREN SHOULD RUN OUT OF FUEL AND HAVE NO WAY OF OPENING THE ACCESS DOOR. BTW, I HAVE THE DEFECTIVE LOCK AND THERE IS NO WAY THAT YOU CAN GET THE LOCK TO OPEN WITH THE PULL CORD. WHEN I SPOKE WITH THE SERVICE REP AT THE DEALERSHIP, SHE ADMITTED THAT THIS GAS DOOR LOCK MALFUNCTIONS ESPECIALLY IN COLD WEATHER. HOW CAN A MANUFACTURER GET AWAY WITH INSTALLING AN UNDEPENDABLE FUEL ACCESS DOOR LOCK AND NOT EVEN HAVE AN EMERGENCY PULL CORD THAT WILL OPEN THE DOOR NO MATTER HOW HARD YOU PULL ON IT?