2013 AUDI A7 Complaints

Recall completed TWICE but manufacturer cannot keep their information updated correctly and claims the recall is open and WILL NOT COMPLETE THE RECALL WORK AT ANY DEALERSHIP!

The contact owns a 2013 Audi A7. The contact stated while driving at an unknown speed, the steering assist warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not serviced. The contact took the vehicle to independent mechanic and was informed that the electronic steering unit needed to be repaired. The vehicle was not repaired but the warning light was cleared from the system. The contact called the local dealer and made them aware of the diagnostic inquiry. The vehicle was not repaired. The contact stated on another occasion while driving 5 MPH, the steering assist warning light was illuminated and the steering wheel seized. The vehicle was not drivable. The contact towed the vehicle to local dealer and was waiting to be serviced. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

An alert when I started my car stated that the steering system had a fault but it was ok to continue driving. Later that evening during my drive home, and about 20 miles from the start of the trip, the car then provided an alert for a steering system failure and to stop driving. The power steering appears to have stopped working - the car could only turn the wheels with great effort.

I HAVE HAD FOUR TIME WINDSHIELD CRACKS.. THERE WERE NO LARGE IMPACTS AND IT SEEMS THAT THE WINDSHIELD MATERIAL IS EXTREMELY BRITTLE AND UNSAFE. OTHER VEHICLES UNDER THE SAME DRIVING ROUTE AND SPEED HAVE NEVER HAD WINDSHIELD CRACKS, BUT MY AUDI HAS ENCOUNTERED FOUR. THIS SEEMS LIKE A DESIGN/MATERIAL DEFECT.

TL* THE CONTACT OWNS A 2013 AUDI A7. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL WAS UNRESPONSIVE WHILE IN THE CENTER POSITION AND FELT DISCONNECTED AND UNSTABLE WHILE TURNING. THE DRIVER STATED THAT HE DID NOT ALWAYS FEEL IN CONTROL OF THE STEERING WHILE TURN IN EITHER DIRECTION FROM THE CENTER STEERING WHEEL POSITION. THE STEERING WHEEL SEEMED TO MOMENTARILY CEASED BEFORE RESPONDING WHILE TURNING. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2013 AUDI A7. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE SERVICED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE. THE MECHANIC WAS UNABLE TO PROVIDE THE REPAIR FOR A LACK PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED AUDI DEALER FOR SERVICE. THE MANUFACTURER DECLINED TO PAY FOR THE REPAIRS TO THE VEHICLE. THE CONTACT STATED THAT THE NEAREST DEALER WAS NEARLY TWO HOURS AWAY AND THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,338.*BF*JB

WHILE STATIONARY AND DRIVING, THE CHECK ENGINE LIGHT APPEARS ALONG WITH THE TRANSMISSION AND EPC LIGHT WHICH STATES, "TRANSMISSION MALFUNCTION. CAN CONTINUE TO DRIVE". DRIVES SLUGGISH AND "SPUTTERS" ABOVE 4000 RPM. MY WIFE (PREGNANT AT THE TIME) WAS DRIVING WHEN IT SPUTTERED AND HAD DIFFICULTY EXITING OUR SUBDIVISION ONTO THE HIGHWAY. I TOOK IT TO THE AUDI DEALER IN HARDEEVILLE, SC AND CONCERN WAS VERIFIED AS COOLANT IN ENGINE/TRANSMISSION HARNESS. (SEE UPLOADS) I'VE DONE EXTENSIVE RESEARCH TO SEE IF THIS WAS COMMON AND I FOUND A RECALL ON THE A8 FOR A SIMILAR PROBLEM. ADDITIONALLY, I WAS ABLE TO FIND SB-10053889-6593 WHICH OUTLINES THE EXACT ISSUE; SO AUDI IS AWARE OF THE PROBLEM.

WHEN STARTING THE CAR, MALFUNCTION INDICATOR LIGHT (MIL) CAME ON. NO ODD NOISES OR SMELLS, AND THE ENGINE WAS RUNNING SMOOTH. THE TROUBLE CODE DISPLAYED WAS 00196A. DROVE THE CAR TO AN AUDI DEALER AND THEY DIAGNOSED THE PROBLEM AS "FAULTY TRANSMISSION COOLING VALVE N509, COOLANT IS GETTING INTO CONNECTOR CAUSING AN OPEN CIRCUIT FAULT". THE DEALER STATED THAT THIS A KNOWN PROBLEM (TECHNICAL SERVICE BULLETIN #2033806/9) THAT SOMETIMES RENDERS THE VEHICLE INOPERABLE, AND WILL POSSIBLY BE COVERED FOR AN EXTENDED PERIOD BEYOND THE WARRANTY. REPAIRS COSTED $900+. I'M CONCERNED THAT IF THIS REOCCURS, IT COULD CAUSE THE VEHICLE TO SHUT OFF IN AN UNSAFE MANNER.

NO POWER STEERING WHEN STARTING CAR. " STEERING DEFECTIVE DO NOT DRIVE VEHICLE" WARNING ON DASH.

WHILE THE CAR IS IN MOTION MY CAR WILL SOMETIME STOP AND SAY BREAKING ENGAGED WHILE THE CAR IS MOVING. THIS HAS HAPPENED TO ME THREE TIMES. THE CAR WILL STOP IN TRAFFIC, THE WINDOWS WILL ROLL COMPLETELY UP, THE SUNROOF WILL CLOSE AND THE RADIO WILL TURN COMPLETELY DOWN. NO ONE IS WALKING NEAR MY CAR AT THE TIME. THIS WILL HAPPEN IN THE PROCESS OF ME DRIVING IN THE MIDDLE OF THE ROAD. I'M CHECKING TO SEE IF THERE'S ANY RECALLS OR HAS ANYONE ELSE EXPERIENCING THE SAME ISSUES WITH THEIR AUDI A7