2013 AUDI A8 Complaints

In March of 2022, a safety recall number 21H7, was issued for my 2013 Audi A8L regarding the oil strainer which could clog and result in the turbocharger failing and subsequent consequences. I have contacted my Audi dealer numerous times since first receiving written notification with the most recent contact being today October 31. The dealer says they still don’t have the necessary parts and even though there is still supply chain issues internationally, quite enough time has passed and when I reached out to Audi USA, they said parts have been available since August! I have not had any issues yet in driving the car but still feel reluctant to do so and would like this fixed asap. Thank you.

1. OeM audi windshield started leaking water inside the vehicle. Thia is very unsafe when driving thru rain as water pours down the inside of the glass. 2. Uneven and creaky suspension. Vehivle pulls on side where suspension is not leveling thw vehicle out. 3. Followed all processes in changing brake pads, toros, sensors etc. Brake light doesnt go away after replacing all brake components and resetting brake warning light. Very uneasy feeling driving around qithtbhe light on as unsure as to brakes would spontaneously fail.

There is an open recall: 16V619000 Which applies to a set of VIN numbers. This same issue happened on my vehicle and my VIN is not part of the recall. Other VIN numbers should be included in this recall like mine. I had to get the repaired on my own for $2500 because this recall isn’t showing up for my vin number

Manufacturer Recall Number21H7 NHTSA Recall Number22V178 This recall was issued in May 2022. I emailed Audi USA, who advised me that they do not have a repair they can implement to address this recall. This is surprising because, according to an Audi enthusiast website, repairs under this recall are being made in the United Kingdom. See pdf attached. Why is Audi telling me they cannot repair my car when they seem to be doing just that in other countries? It appears that this is not a complicated repair and seems to involve only replacing a mesh oil strainer.

I was told the recall wasn't yet active, but the dealer had the parts to take care of the recall. Now I am being told I must pay for the recall repair and wait an undetermined amount of time to get reimbursed through the manufacturer. Meanwhile I can not do anything with the vehicle as if I sell it I cannot collect the monies from which they want me to pay ( over $8000 ). Please advise as this is a lot of money to tie up not knowing when it will be refunded. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The car has only 60,000 miles and it is gently driven. In the middle of the interstate it started making a rattling noise. Immediately the car ceased to run. Luckily there was no vehicle otherwise it would have been a disaster. I managed to start the car back and bring it to my home which was nearby. I called a friend who is the mechanic and he mentioned the turbo had failed

I experienced the engine stall/turbo failure as described in NHTSA Action Number PE21009. I have all of the supporting documents regarding this turbo failure. Volkswagen auto group had previously issued a voluntary TSB regarding this known design shortcoming in the turbo system of the 4.0T engine. The oil screens that filter the turbo cooling were engineered with a mesh that was too fine. This mesh eventually clogged and severed oil flow to the turbo units, causing failure. There is discussion of this design shortcoming in every single Audi online group, so much so, that when new members join the owners Facebook group, they are nearly all immediately warned to change their oil screens. The concept that I was without a vehicle for months as well as having to pay for this repair out of pocket still shocks me - I had several heated calls with the Audi warranty headquarters and an incident at the dealership that required retraining of the service staff. Needless to say, this turbo failure on my vehicle was an absolute nightmare. I’d be more than happy to share all of my documents and story with the NHTSB. Thank you.

On the afternoon of September 12, 2018, my 2013 Audi A8L 4.0T started with somewhat of a rough idle, but no warning lights or error codes were present on the dashboard. I owned the car for approximately 18 months at that point, and this had never happened before. As soon as I started to drive, the tachometer became steady and there were no other indications anything was wrong, even stopping at traffic lights the problem did no persist nor were there any indications anything was wrong. Once back in Spartanburg, the car stalled while slowing down for a traffic light. The engine cut off completely, the steering became very rigid, and the Check Engine light turned on. I was able to coast to a stop and turn on my hazard lights, and then tried to restart the car to no avail. The engine would turn over, but the car would not start. Another car stopped behind me, and we were able to push the car onto the grassy shoulder out of traffic, which was dangerous in itself but safer than sitting in the middle of a busy road. I had the car towed to Steve White Audi in Greenville, SC. Once there, they informed me that the error codes indicated that both turbo's failed simultaneously and the failure of those turbos caused the first set of downstream catalytic converters to fail also. See attached repair report and payment receipt = $10,975.57 for the replacement parts and labor ($12,070.85 including the 115,000 mile service). Once they told me the cost of the repair, I called Volkswagen USA corporate headquarters to ask if there were any pending recalls for the turbos. Multiple message boards and FaceBook pages go into detail about how the turbos are a known point of failure on the 4.0T cars, and the astronomical cost to replace them. I was informed by Volkswagen that there were no pending recalls, and that I would have to pay for the repairs out of pocket, which I did.

Vehicle windshield started leaking from top and visibly moves when pressed from outside. This is the original windshield, never in an accident.

Car is not blowing hot air. I have a transmission fault code related to this which is P2753. Coolant is leaking and has run through the control valve to the wiring and connector causing corrosion.