2013 AUDI A8 Complaints

While traveling on Interstate 65 through Nashville, TN my 2013 Audi A8L showed an EPC light alert then <5 miles later while traveling through interstate split going 20mph the car without alert shut down and I lost power steering, brake control, accelerator control, electric control and was forced to navigate hazardously across 3 lanes of traffic to a modified left side median. I had large vehicle traffic dodging my car going 50-60mph and was forced to call 911. I stayed in the car because much too dangerous to leave the vehicle and was able for a brief minute to restart and get off an exit ramp where it abruptly died again. I had the car towed to Audi dealership where diagnosis showed dual turbocharger failure and they recommended replacement. * Catastrophic turbo charger failure - it is available for inpsection * Car catastrophically shut down going 15-30 mph on interstate in downtown nashville causing loss of power steering/brake control. This led to immediate danger and harm caused by loss of vehicle control and traffic collision risk * Yes - dealer confirmed in multiple locations (Nashville and Louisville of turbocharger failure * No * The car EPC light came on <5 miles prior to shutdown I understand that the NHTSA already has an investigation into this model and year audi regarding turbocharger failure and I would like to add that I have had a similar problem with this vehicle. It should be recalled to address these safety concerns

FAILURE BOTH TURBOS Purchased Audi Naples Jan 2018 Maintained at Audi Ft Myers Audi While on a vacation from our home in Florida to New England our Audi A8 experienced a major turbo failure while on an Interstate highway. On 8/6/21 I was traveling in the middle lane of I495 at 65 mph, when traffic slowed, the car stalled. With cars passing me on both sides I eventually managed to get the car started and made it to exit 15 (rt44) going toward Plymouth, MA. This truly was a scary situation, waiting to be rear ended. While on rt 44 it died again in traffic. I managed to make it into the breakdown lane. At about 2:55 pm a state Trooper stopped and asked if he could help me get to a safer spot but by that time I had called AAA. At 3:30pm AAA arrived and towed us to a safe spot. At no time before, during or after this failure did I receive any message or warning that this failure was imminent. The car was taken to Audi Norwell and diagnosed with defective turbos due to failure of turbo shaft bearings . The screens were clogged preventing oil from reaching the bearings. The turbos were the original equipment. I have read in the Audi Forum this is not an uncommon problem. I understand the screens have been redesigned as a result.

The car start chugging and lost power while driving. My safety and the safety of other drivers were at risk, because the vehicle stalled immediately. This issue happened while exiting off the highway. The vehicle was inspected by an Audi dealer and the issue reported was Turbo Charger issue. There were no warnings prior to the failure.

After exiting the highway the car just stopped running. There was no warning and all power was lost. Engine would not start up and vehicle had to be towed from the road. It was at night and the car stopped dead at an intersection (safety). We are grateful that the problem did not happen on the Ohio Turnpike we just exited. There was a clunk sound before it stopped. I suspect the turbo let loose. This has not been confirmed yet by the dealer. There was no warning. Consumer stated vehicle has been repaired.

AS A SLOWED TO MAKE A TURN IN AN INTERSECTION (DOWNTOWN IN A MAJOR CITY) THE CAR STARTED JUMPING AND THEN THE ENGINE SHUT OFF IN THE MIDDLE OF A MAJOR INTERSECTION AND THE STEERING LOCKED UP. I TURNED ON MY HAZARDS AND LUCKILY NO ONE HIT ME, BUT THE CAR WOULD NOT START UP. HOWEVER, ONE I GAVE IT SOME GAS WHILE STARTING THE IGNITION IT TURNED OVER, BUT THE CAR DIED TWO MORE TIMES BEFORE I COULD SAFELY PARK IT. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME MY TURBOS WERE BLOWN. MY CAR HAS LESS THAN 60K MILES, WELL MAINTAINED, AND IT'S ONLY BEEN USED AS A COMMUTER VEHICLE.

DRIVING CAR FROM PROVO, UT TO CALIFORNIA, APPROX 250 MILES INTO THE TRIP NOTICED THE EPC LIGHT ON, I PULLED OFF THE FREEWAY TO CHECK THE ENGINE AND IT STALLED. I WAS ABLE TO RESTART VEHICLE AND DRIVE IT TO LAS VEGAS IT RAN FINE AT FREEWAY SPEEDS. WHEN I GOT OFF THE EXIT THE CAR STALLED AND ENGINE QUIT WHILE I WAS ROLLING DOWN THE OFFRAMP. I CAME TO A COMPLETE STOP IN THE CENTER LANE OF A THREE LANE EXIT, COULD NOT GET PULL OUT OF TRAFFIC BECAUSE HAD CARS IN BOTH LANES BESIDE ME. WHEN THE LIGHT TURNED GREEN I GOT THE STARTED (USING 3/4 THROTTLE)BUT NOT UNTIL THE LIGHT HAD CYCLED TO YELLOW, CAR HORNS HONKING PEOPLE YELLING, I PUT THE CAR INTO DRIVE, SHOT ACROSS THE INTERSECTION AND ROLLED INTO AN EMPTY EMPLOYEE PARKING LOT BEHIND THE RIO. AFTER SEVERAL ATTEMPTS GO NO GO I MADE IT TO AN OVERFULL PARKING AREA AND THE NEXT MORNING HAD THE CAR TOWED TO LAS VEGAS AUDI. I CONTINUED MY TRIP TO CA. AFTER RENTING A VEHICLE IN LV. THE NEXT DAY THEIR SERVICE DEPARTMENT CALLED AND TOLD ME THAT ONE OF MY TURBOS HAD FAILED AND THAT IT WAS RECOMMENDED THAT I REPLACE BOTH. QUOTED 13,800 TO FIX THE CAR.I FELT TRAPPED BECAUSE MY CAR WAS 400 MILES FROM HOME AND I NEEDED IT FIXED. AFTER TALKING TO SOME INDEPENDENT SHOPS I REALIZED THAT PRICE WAS IN THE NORMAL PRICE RANGE. WHAT I AM MOST DISAPPOINTED WITH IS THAT AUDI HAD ISSUED A TSB ON THIS ENGINE EXPLAINING THAT THE CHECK VALVE AND OIL SCREEN COULD GET CLOGGED AND STARVE THE TURBOS OF LUBRICATION. I WAS ALSO SCARED WHEN I BROKE DOWNWHEN I EXITED THE FREEWAY. I COULD HAVE VERY EASILY GOT IN A WRECK BECAUSE I HAD TO KEEP THE THROTTLE SO HIGH SO THE ENGINE WOULDN'T DIE. IT WAS A DANGEROUS SEVERAL MINUTES FOR ME AND LUCKILY I WAS IN A AREA THAT I COULD GET TO A VACANT PARKING LOT WITH CROSSING TOO MUCH TRAFFIC. MY CAR HAD 67065 MILES ON IT WHEN I HAD IT TOWED TO THE DEALERSHIP.

AFTER TRAVELING 4 HOURS FROM SAVANNAH, GA TO ATLANTA, GA; I PROCEEDED TO GET OFF THE INTERSTATE ON EXIT 228. UPON GETTING OFF THE EXIT, THE CAR SHUT OFF WITHOUT WARNING. THE COMPUTER ADVISED TO RESTART THE ENGINE, HOWEVER THE CAR WOULD NO LONGER START. AFTER SEVERAL ATTEMPTS, I CALLED TO HAVE THE CAR TOWED AS I WAS IN THE MIDDLE OF A BUSY EXIT AND COULD NOT MOVE THE CAR, WHICH WAS A VERY DANGEROUS SITUATION. AT THE DEALERSHIP, I WAS ADVISED THAT BOTH TURBOS ON THE ENGINE HAD GONE BAD. HOW COULD THIS BE, THE CAR ONLY HAS 38,542 MILES ON IT. THIS SITUATION COULD HAVE BEEN A LOT WORSE THAN IT WAS HAD THE CAR DECIDED TO STALL & SHUT OFF WHILE STILL TRAVELING ON A BUSY TRAFFIC ON I75.

I WAS DRIVING AND NOTICED THE CAR WAS IDLING RUFF. SO I PUT THE CAR IN NEUTRAL AND IT STALLED THEN I RESTARTED IT THEN NOTICED MASSIVE POWER LOSS. SO I DROVE HOME AND CALLED FOR A TOW TO THE NEAREST DEALER AND THEY TOLD ME THE CAR HAD TWO BLOWN TURBOS AND ITS GOING TO COST ME $10.000.00. AND MY WARRANTY WON'T COVER IT BECAUSE ITS ON THE TECHNICAL SERVICE BULLETIN BOARD AND AUDI SHOULD HAVE TO TAKE CARE OF THERE OWN PROBLEMS KNOWING ITS AN ISSUE. AND I ABSOLUTELY FEEL THE SAME ESPECIALLY FOR HOW MUCH YOU SPEND ON THIS CAR AND AUDI'S REPUTATION. IF THEY DON'T EVER RECALL THIS ISSUE I WILL NEVER BUY ANOTHER AUDI AGAIN, AND I WAS JUST TRYING TO GET MY MOTHER TO BUY ONE.

TL* THE CONTACT OWNS A 2013 AUDI A8. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V397000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FATHERS & SONS-AUDI WEST SPRINGFIELD (434 MEMORIAL AVE, WEST SPRINGFIELD, MA 01089) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING ON I-20 IN TEXAS THE EPC LIGHT CAME ON, ENGINE POWER DECREASED NOTICEABLY. LIMPED OFF I-20 TO AN EXIT. WHEN I STOPPED AT THE STOPLIGHT AT END OF RAMP, ENGINE QUIT. I TRIED SEVERAL TIMES TO RESTART. NOTHING BUT SPUTTERING. FORTUNATELY, I FOUND THAT SLIGHT PRESSURE ON THE ACCELERATOR WHILE CRANKING WOULD START ENGINE. ENGINE WOULD NOT RUN BELOW 1000 RPM. VERY DANGEROUS HAVING TO KEEP ENGINE RUNNING WHILE NAVIGATING CITY STREETS. THIS ENGINE HAS HAD A SERIES OF RECALLS, INCLUDING AN OIL SEPARATOR FAILURE. AUDI TSB, ATTACHED, FINDS AN OIL SIEVE RESPONSIBLE FOR STARVING THE TURBOCHARGERS CAUSING MY VEHICLE TO FAIL WITHOUT WARNING ON THE FREEWAY AT 62,000 MILES. I HAVE KEPT THE FAILED PARTS INCLUDING BOTH TURBOCHARGERS, ONE WOBBLING AND THE OTHER COMPLETELY SEPARATED ON THE EXHAUST SIDE. THIS IS A CLEAR DANGER TO VEHICLE AND OCCUPANTS. THIS VERY EXPENSIVE REPAIR WARRANTS A NHTSA RECALL.