2013 AUDI A8 Complaints

SMELLING OF ENGINE COOLANT. AFTER DRIVING FOR AN HOUR, YOU CAN SEE STEAM COMING FROM THE HOOD BUT NO LEAK.

DRIVING AT SPEED LIMIT ON US HIGHWAY IN HEAVY TRAFFIC IN THE NEAR NORTHERN SUBURBS OF CHICAGO, EXPERIENCED SUDDEN LOSS OF POWER. VEHICLE BEGAN RUNNING VERY ROUGH AND EVENTUALLY STALLED IN LEFT LANE. SUDDEN LACK OF POWER, STALL AND UNANTICIPATED LOSS OF SPEED NEARLY CAUSED ACCIDENT AND DID CAUSE MAJOR TRAFFIC BACK UP. VEHICLE WAS TOWED TO LOCAL SHOP. DIAGNOSIS DETERMINED CAUSE OF SUDDEN POWER LOSS WAS DAMAGED TURBOCHARGERS (X2). TURBO IMPELLER BEARINGS WERE COMPLETELY DESTROYED DUE TO LUBRICATION STARVATION, WHICH CAUSED DISINTEGRATION OF TURBOCHARGER IMPELLERS. SHOP INDICATED THIS IS A KNOWN PROBLEM WITH THE AUDI (VAG) 4.0 TWIN TURBO V-8 ENGINES. SUPPORTING THIS NOTION, THE DEALER HAD THE TURBOS AND ASSOCIATED REPAIR PARTS IN STOCK (OVER $6,000 OF PARTS). VEHICLE IS METICULOUSLY MAINTAINED BY CERTIFIED AUDI DEALER. VEHICLE INDICATED ABOUT 63,000 MILES ON ODOMETER AT TIME OF INCIDENT. VAG USES THIS ENGINE IN SEVERAL MODELS ACROSS THE AUDI LINE: S6, S7, RS7, A8, AND S8 (SOME MODIFICATIONS BETWEEN SOME MODELS).

TL* THE CONTACT OWNS A 2013 AUDI A8. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD BOOMING NOISE WAS HEARD AND THE GLASS SUN ROOF SUDDENLY SHATTERED. THE SUN ROOF WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AUDI OF LAFAYETTE LOCATED IN LAFAYETTE, LOUISIANA. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V448000 (VISIBILITY). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

DEPRESSING ACCELERATOR AT FIRST FAILED TO MOVE THE CAR; THEN IT SURGED UNTIL BRAKED; THEN IT FAILED TO MOVE THE CAR ON THE NEXT DEPRESSION; AGAIN FOLLOWED BY A SURGE. THIS HAPPENED AS I WAS TURNING INTO A LANE OF ONCOMING CARS WHERE I HAD PLENTY OF TIME TO MAKE THE TURN SAFELY BUT THAT TIME WAS CHEWED UP TRYING TO GET THE CAR MOVING. THE EXACT SAME THING HAPPENED AGAIN EXCEPT THIS TIME I EXPECTED NON-PERFORMANCE AND WAITED 2 OR 3 MINUTES FOR ALL TRAFFIC TO STOP AT A LIGHT. THEN THE SAME THING HAPPENED AGAIN. THERE IS NO DOUBT THIS COULD LEAD TO A FATAL CRASH. *TR

TL* THE CONTACT OWNS A 2013 AUDI A8L. THE CONTACT STATED THE BRAKE PEDAL WAS INSTALLED TOO CLOSE TO THE SIDE WALL ON THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT WAS A MANUFACTURER DESIGN WITH THE BRAKE PEDAL INSTALLATION. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300....UPDATED 05/08/13 *BF THE CONSUMER STATED AFTER FURTHER INVESTIGATION WITH THE DEALER, IT WAS DETERMINED THAT THE SPACING BETWEEN THE BRAKE PEDAL AND THE FOOTWELL SIDE WALL WAS DIFFERENT BETWEEN 2011 AND 2013 MODEL YEARS. THE LOSS OF 3/4 OF AN INCH IS WAT IS CAUSING THE FAILURE. UPDATED 05/30/2013 *JS