2010 AUDI Q5 Complaints
View complaints related to 2010 AUDI Q5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 100 complaints submitted for the 2010 AUDI Q5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 AUDI Q5- WEST LAFAYETTE , IN
2010 AUDI Q5 WITH CAMSHAFT SENSOR FAILURE RESULTING IN THE EPC SYSTEM ENGAGING WHICH PUTS THE VEHICLE IN SAFE-MODE. FIRST ATTEMPT AT REPAIR FIXED NOTHING. AUDI DID NOT ALLOW THE DEALER TO REPLACE THE FAILED SENSOR ON THE FIRST REPAIR VISIT, RATHER THEY INSTEAD SWAP LIKE-SENSORS AROUND, THE SEEMING EQUIVALENT OF RE-ARRANGING A BURNED OUT LIGHT BULB. IT IS QUITE FRIGHTENING WHEN THE EPC SYSTEM DEPLOYS, AND A MORE PROACTIVE APPROACH FROM AUDI ON DEALING WITH THIS FAIRLY COMMON PROBLEM SHOULD BE MANDATED. *TR
Source: NHTSA WEB SITE -
2010 AUDI Q5- SAINT LOUIS PARK, MN
VEHICLE WAS SITTING OVERNIGHT IN SUB FREEZING TEMPERATURES (APPROX 30 DEGREES F). STARTED THE VEHICLE AND DROVE THE VEHICLE FOR APPROXIMATELY 15 MINUTES WHEN ALL OF A SUDDEN THE BLOWER MOTOR WAS NO LONGER BLOWING HOT AIR INTO THE INTERIOR OF THE CAR, AND SOON THE LOW COOLANT LIGHT FLASHED. I PULLED OVER QUICKLY, OPENED THE HOOD AND SAW THAT THERE WAS COOLANT SPREAD THROUGH OUT THE ENGINE BAY DUE TO THE WATER PUMP FAILING. I WAS NO LONGER ABLE TO DRIVE THE VEHICLE. THIS SEEMS TO BE A COMMON ISSUE WITH THIS PARTICULAR ENGINE IN THIS VEHICLE. AUDI SEEMS TO BE AWARE OF THE ISSUE, AND IS REPLACING SOME WATER PUMP'S PRIOR TO THEM FAILING, AND NOT REPLACING OTHERS. I CONTACTED 2 SEPARATE AUDI SERVICE CENTERS IN AN ATTEMPT TO HAVE MY WATER PUMP REPLACED AS I WAS ABOUT TO TRAVEL TO CANADA WITH THE CAR FOR A VACATION AND DID NOT WANT TO BE STRANDED. BOTH TIMES I WAS TOLD THERE WAS NO ISSUE. OBVIOUSLY THERE IS. SUCH A HIGH RATE OF FAILURE FOR SUCH AN IMPORTANT ENGINE COMPONENT CANNOT BE TOLERATED, ESPECIALLY WHEN FAILURES ARE OCCURRING ON ENGINES WITH SUCH LOW MILEAGE. A RECALL SHOULD BE ISSUED TO CORRECT THIS ISSUE. FORTUNATELY THE FAILURE OCCURRED IN A LARGE CITY WHERE I HAD ACCESS TO AN AUDI SERVICE CENTER. IF IT OCCURRED WHILE I WAS IN TRANSIT TO MY DESTINATION I MAY HAVE BEEN IN A REMOTE LOCATION WHERE I COULD NOT EASILY RECEIVE HELP IN A TIMELY MANNER, PUTTING MY LIFE IN RISK, ESPECIALLY DURING THE WINTER SEASON. PLEASE SEE THIS THREAD FOR MORE INFORMATION ON OTHER KNOWN OCCURRENCES OF FAILURE: HTTP://FORUMS.AUDIWORLD.COM/SHOWTHREAD.PHP?T=2791558
Source: PORTABLE SAFETY COMPLAINT FORM -
2010 AUDI Q5- YORKVILLE, IL
CAR SOMETIMES HAS A HARD DOWNSHIFT FROM 2ND TO 1ST AND A HARD UP SHIFT FROM 1ST TO 2ND. IT MAKES A CLUNK NOISE AND CAUSES TO CAR TO JERK AND OR LUNGE. I SEE MANY COMPLAINTS ON THE INTERNET FOR THIS ISSUE AND I THINK I WAS SOLD THIS AUTO WITHOUT DISCLOSURE OF AN KNOWN ISSUE. *TR
Source: NHTSA WEB SITE -
2010 AUDI Q5- WHITE PLAINS, NY
I HAVE A HESITATION/LACK-OF-ACCELERATION WHEN MOVING FROM A STOP OR FROM LOW SPEEDS. ESSENTIALLY, I'M EITHER MOVING VERY SLOWLY OR I HAVE TO FLOOR THE GAS PEDAL TO FORCE THE TRANSMISSION TO CHANGE GEARS, AND THEN THE CAR 'TAKES OFF'. THERE IS NO MIDDLE GROUND (I.E. I CAN'T SIMPLY ACCELERATE 'NORMALLY'). IT IS DANGEROUS WHEN MERGING ON TO A HIGHWAY OR OUT OF A DRIVEWAY OR SHOPPING CENTER AND ONTO A BUSY ROAD. *TR
Source: NHTSA WEB SITE -
2010 AUDI Q5- LOS ANGELES, CA
MY BRAND NEW 2010 AUDI Q5 EXHIBITED TWO DANGEROUS TRANSMISSION RELATED PROBLEMS WITHIN THE FIRST COUPLE WEEKS OF OWNERSHIP IN JANUARY 2010. BOTH ISSUES WERE INTERMITTENT AND UNPREDICTABLE. FIRST, UPON SLOWING TO A STOP, JUST PRIOR TO COMPLETE STOP THE CAR WOULD SUDDENLY SURGE FORWARD ON ITS OWN WITH ALMOST ENOUGH FORCE TO OVERPOWER BREAKING IF YOU DIDN'T REACT QUICKLY BY APPLYING MORE BREAK PRESSURE. SECONDLY, THE CAR WOULD EXPERIENCE A LAG IN ENGAGING GEARS WHEN ATTEMPTING TO ACCELERATE FROM A STOP OR NEAR STOP. MY WIFE ALMOST GOT IN AN ACCIDENT WITH ONCOMING TRAFFIC WHILE INITIATING A LEFT TURN AT A BUSY TRAFFIC INTERSECTION BECAUSE SHE APPLIED THE GAS PEDAL AND THE CAR MERELY IDLED FORWARD INTO ONCOMING TRAFFIC. AFTER A LONG LAG THE GEARS ENGAGED AND THE CAR ACCELRATED JUST IN TIME TO CLEAR THE INTERSECTION BEFORE GETTING HIT. MY WIFE AND I EACH SEPARATELY AND TOGETHER EXPERIENCED BOTH ISSUES MULTIPLE OCCASIONS. WE BROUGHT THE Q5 BACK TO SANTA MONICA AUDI. THEY TOOK A LOOK AND FOUND THAT A TRANSMISSION VALVE AND FILTER WERE "OBVIOUSLY INSTALLED INCORRECTLY AT THE FACTORY". BOTH PARTS NEEDED REPLACEMENT. THEY DID THE WORK BETWEEN JAN. 11 - JAN. 25 2010. I ONLY HAD THE CAR BACK FOR 24 HOURS BEFORE NOTICING THE SAME ISSUES AGAIN. I BROUGHT IT BACK TO THEM ON JAN. 26TH. THE CAR IS AT THIS TIME STILL AT THE DEALERSHIP AND AN AUDI ENGINEER FROM AUDI OF AMERICA IS ON HIS WAY TO TAKE A LOOK AT IT THIS WEEK. I HAVE BEEN IN COMMUNICATION WITH AT LEAST 5 OTHER Q5 OWNERS WHO HAVE EXPERIENCED SIMILAR TRANSMISSION ISSUES TO VARYING DEGREES. SOMETHING SHOULD BE DONE ABOUT THIS BEFORE IT CAUSES A MAJOR ACCIDENT. *CN
Source: NHTSA WEB SITE -